Alma Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Susan Maass
3 days ago
Called AAA with a tire issue and they put us in touch with these people. Arrived an hour before ETA. Ricky couldn t fix our issue in the end but he sure did try. Polite and professional.

  Tj Blossom
2 months ago
These guys are the absolute best!! Wish all services in this country were this way. Was disabled in my tractor trailer just a click from the Bobby Hopper tunnel and dead in the water. Four guys came out with their boss and worked like Tony Stewarts pit crew and got me the hell out of there and back to the Rudy exit Loves for repairs in a flash. I'd also mention that it was freezing rain and not pleasant weather helping them. The boss was great and handled everything perfectly. This was just last night so thank you guys so much!!Tj.

  Abdin Garcia
5 months ago
Best tow service ever received. I had my family on the side of I49 and the gentleman who showed up to help was patient and kind. I know it was super early and cold but he made us feel like he didn t mind. If I could leave 10 stars I would. Thank you!

  Beachy T
2 years ago
I will preface this review by saying I have never used Alma Auto's services. Based on the reviews it seems they probably do good work. That's why I gave 3 stars instead of 1.My problem is the appearance of the business. The place is an eyesore right on Hwy 71. Some time ago the parking lot was overflowing with junk so they made the lot bigger. Now they have filled that up with more junk. Since they can't fit anything else in their parking lot it seems the employees are now parking down the side road, Fine Way. Since they aren't in city limits, I'm sure there are no regulations that require them to keep the place clean but I would think they would want to project a professional image to match the great reviews of their service. Should I find they clean the place up, maybe put up a fence, or basically do anything to show they have some pride in owning the business, I will happily edit or delete this review.

  Brad Thompson
2 years ago
We broke down in a 40 class A motorhome and called Good Sam to get towed. We are so fortunate they called Brian at Alma Auto Service. We come from a city where wrecker drivers just want to get the job done and get on to the next one. Brian took an amazing amount of time to make sure he didn't damage our bus when connecting and towing it. He even recommended a repair shop that could get right on our repair and we managed to make the rest of our 10 hour commute after reasonably short delay. NOTHING was damaged on our bus after his tow. Thanks Brian. You made this breakdown so much simpler (and less costly) than it could have been.Service: Special vehicle towing

  Stephanie R
a year ago
Insurance called and the Technician from Alma Auto arrived in a timely manner. He did a great job loading my Dodge 3500 with a broken ball joint. Was very careful during a tedious ,tough and muddy situation. I highly recommend using their services.Service: Car towingService: Car towing

  Courtney Smith
11 months ago
Ricky is a great! I was stranded on the side of I540 with a flat tire and he stopped on his own to help me! Kindness goes a long way and this employee is one of the best. Thank you for helping me get back on the road so quick. I offered payment and all he said was "No ma'am, its the right thing to do." My family is so thankful for you and this company will always have our future business!Service: Tire change

  Kyle Burrows
8 months ago
The team at Alma Auto was great to work with! My truck broke down on I49 on my way back to NWA. Tasha was very kind, and got me a quote quickly. She gave my info to the driver, Ricky, and he called within 5 min of our conversation and let me know he was working on another delivery, but gave me the ETA. I wasn't able to hangout until he got there, but he kept me up to date on when he was going to be there. He got it picked up and dropped off safely to the repair shop. Cannot thank them enough for a great experience, and the help last minute.

  Karen Watt
3 months ago
They are amazing work fast do an amazing job extremely friendly and helpful. I would definitely recommend them to anyone.

  gurpreet singh
6 months ago
Thanks Brain to help me out, I was stuck in the road and no body showed up for tow truck because it s weekend, finally I find out Alma Auto service to towed my truck, If anybody need towed services I ll recommend call to Alma auto service and they will help you out thanks again and really appreciated.

  Cynthia Hubbard
a year ago
Had two employees from this place to my house two days in a row, and both were so polite and nice. The first young man, Cody, came to jump my battery, but turned out it couldn't be fixed. The next day, the second young man (whose name I never found out even though I emailed the business so I could use his name here) came to tow my car to Honda and was very efficient and friendly. After I got to Honda, he even came back inside after delivering the car to see if I needed anything else. Just very nice people who know what they're doing.Services: Car towing, Battery

  Sean Seger
a year ago
I have never been treated with such courtesy and care by a mechanic shop. Entire team was very professional and I thought for sure I would get a nuclear size bill. It was actually much less expensive than expected. Great to Know there are still some fair people in the world. Whomever said they got bad customer service probably lacks the life experience necessary to grasp the concept that requires business owners with integrity to present truth. Most immature folks don't do well with that. My lack of maintenance on my vehicle landed me there and they promptly solved the issue with exemplary service.Services: Special vehicle towing, Local hauling

  Sasan Hariri-Moghadam
a year ago
These are some of the most righteous people. they went above and beyond to help me in my son that were stranded and helped us out with everything. if not for them we would be sleeping in a gas station parking lot in the freezing cold I appreciate everything they did for us . We are so thankful for them and everything they did for usServices: Special vehicle towing, Car towing, Long distance hauling, Local haulingServices: Special vehicle towing, Car towing, Long distance hauling, Local hauling

  Mike MacFarlane
a year ago
I broke down on the side of 49 ten miles or so north of Alma. I waited less than 30 minutes and Ricky picked me up, delivered my vehicle to a dealership in Ft Smith and then dropped me off at my hotel. You guys best take care of Ricky, he s a good one!Thanks again Ricky!

  Brian Rubottom
2 years ago
The owners Brian and his wife are amazing. I was able to get my car hauled to their shop very quickly and safely. They diagnosed the problem and gave me a few options to chose from. It was repaired in a very timely manner and at a good fair price for the repair. On another note my parents have used them for the past several years and had nothing but great experience with the company.Service: Car towing

  Brett Rimer
9 months ago
If I could leave 6 stars, I would! We were in a pickle and Alma Auto Service got our 37 passenger bus towed to the shop within minutes of our contacting them for help when our serpentine belt broke as we were getting off I-40 at Alma on our way back to Albuquerque. Brian was a Godsend. Alma Auto Service took care of us like family. If you think real customer service no longer exists, you haven't met anyone from Alma Auto Service.Service: Special vehicle towing

  Kristina Hale
a year ago
I called Ricky Hunter to come tow my sons truck and he was there in a matter of minutes thank you for helping us outService: Car towingService: Car towing

  Scott Boyd
a year ago
This group of people....ARE THE ABSOLUTE BEST AT WHAT THEY DO!Heavy haul towing and recovery passenger vehicle towing and recovery, automotive AND RV REPAIR!! You can't beat their expertise or the care in which they take to provide a safe service for the employees, the equipment, and especially the customer.ALWAYS fair pricing with no hidden fee or extra charge.Alma Auto has bailed me out of many a bad situation! With a smile every time!Rain or snow, sunshine or darkest nights, Alma Auto is the only way to go!!!!Services: Special vehicle towing, Car towing, Fuel delivery

  Saul Iglesias
7 months ago
Family owned business, Bryan took care of us. Picked up our truck and towed it to the MHC in Van Buren, Ra.Service: Local haulingService: Local hauling

  Jeff Crow
2 years ago
Quick safe tow and great job and price for fixing my vehicle. If you are from out of town feel safe and good calling them and if you are from Alma then you are lucky to have a reliable shop in town. I can't say enough to show my appreciation. Thank you Alma auto service!

  KEVIN YOUNG
a year ago
Brian and his crew took care of the issue I was having with my 99 Dodge that tows my travel trailer so that we could return home to CA. Truck ran like top!! Thank you again Brian praying that God continues to rain down prosperity on your business and family.

  Rebecca Hardgrave
2 years ago
We could not have asked for better service on a Saturday night when our car would not start in Alma. We thought it was the security system preventing the car from starting. When we called Brian, instead of immediately sending a tow, he spent at least 20 minutes talking us through different solutions to try to get it to work. He was very familiar with our Toyota. In the end, we did need a tow. The young man that came to get the car was profesional and skilled at his job. They ended up working on the car and had a new starter on it and ready by Tuesday and at a very fair price. Just nice to have had such great service.Service: Car towing

  Casper Morris
a year ago
Amazing, professional people. After a horrible blown tire incident, Cody was quick to come help us out. Best tow experience I've had. Thank you guys for all your hard work!!!

  Rick eubank
8 months ago
Always on Time and ALWAYS PROFESSIONAL... Have bailed me out a few times now, and personally, I wouldn't use another company!!! These are my guys EVERYTIME!!

  pariseagles78
a year ago
It was 7 pm we broke down in our class A RV on 49, Bryan and His wife were extremely helpful and nice, I wish we could give them 10 stars best service ever! Keep up the great workService: Special vehicle towingService: Special vehicle towing

  Chelsea Nelson
3 years ago
In my opinion, this is the best place to trust your vehicle with, and the only place I will ever trust with any of my vehicles! Amazing & super fast service, lowest/reasonable prices, awesome mechanics, and the most knowledgeable staff I ve ever seen! #1 & only choice for my automotive needs! Thank you so much Brian & Tasha for being so caring, compassionate, and helpful in both of my times of need!

  Jennifer Hagaman
4 years ago
We were traveling from Michigan to New Mexico and had some issue with our truck. It was late at night and a holiday week, and the shop was scheduled to be closed but they offered to help us out first thing in the morning. Everyone that we dealt with was 100% amazing!! We are grateful that we were referred to Alma Auto, and can not express enough how thankful we are for their generosity!! I would definitely recommend there services!!

  Sandra Kelch
6 years ago
I have used this mechanic a number of times and was always treated as customers should be treated!Best customer service ever! Brian is a very honest, friendly, experienced mechanic! The work I have had done on my Lexus and highlander were reasonable and well done! I recommend him to all my friends!

  Ruben Rendon
3 years ago
I was driving through Arkansas and was blessed enough to break down near this autoshop. Was towed within the hour, fixed up and sent back on the road same day! Awesome people work there. Highly recommended.

  Candy Tompson
5 years ago
We had great experience with this towing company and auto repair shop from the owner Brian and his sweet wife to the tow driver Joey these are very caring honest people. We was there for hours and listen to phone calls and walk-ins seems they try very hard to make there customers happy! We are very satisfied with Alma auto service keep up the good work Brian,Tasha. May GOD bless yall and the business....would highly recommend