Big Brand Tire & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mayra Serna
2 months ago
I am so glad we found this business on Google. The staff was knowledgeable and very friendly. We had initially gone in to inquire about their prices on tires, thinking we needed to buy tires before doing an alignment. The staff recommended an alignment check to prevent from wasting more money then necessary. The staff was very honest and based their suggestions on the test they conducted and the results. Based on this wonderful experience, I will be doing all my car services with them from this point forward. I highly recommend them not just because of their impeccable customer service, but also their knowledge. Thank you for a great experience. I will be a returning customer from this point and moving forward.

  David Brown
a month ago
This is an honest business. My check engine light came on. I took it to Big Brand as always. I showed W the code that was thrown. He did his research and recommended replacing a small valve. Price for job, $200. So he ordered the part. I returned the next day. As his mechanic was working on my car he found that a hose was detached and the part that was ordered had been replaced already. They showed me everything. Mechanic fixed the hose. He reset the codes, took it for test drive. Check engine light did not come on. They could have just replaced the valve I would be none wiser. But W adjusted my invoice and I paid $51. He saved me $150. Thank you Big Brand Tire.

  Sherri Burch
a month ago
I just went in to have my tires checked. I had a small nail in one of my tires. They found a very small piece of it still in the tire but it didn t actually hurt the tire. Then they checked the tire pressure in all my tires. They also checked my spare at no charge! Everything seems good. They were very helpful and nice.

  Rebecca Brucker
a week ago
Thanks for being honest, timely, and for having a good sense of humor. You've taken great care of me and my family for years, now and the kindness and caring has never wavered. Keep bein' awesome and thank you!

  Brenda Frisken
4 months ago
This is a fantastic place to do business. We had tires changed on our fifth wheel trailer. Wilbert was friendly and knowledgeable when I called to book it in. When we arrived he and the mechanic (can't remember his name) were both super friendly and great to deal with (especially with my somewhat confusing instructions!). The front office was clean and tidy, the folks there were fantastic, the price and service were great. Thanks a lot guys!! Darrel Frisken.

  Michael Brennan
4 days ago
Great service! Tim went out of his way to ensure that our warranty company covered all repairs.Thank you Tim and team.

  Bradleu Plancich
4 months ago
Great place and excellent service! Very friendly staff and helpful! They repaired a flat and rotated my tires for No Charge! Didn t even purchase tires from them! I will definitely get tires from them when it is time! Keep up the great work guys! Thank you!

  Charles Wilson
4 months ago
Visited the establishment to address a tire plug issue. Interacted with the two gentlemen at the front desk, both exhibiting professionalism and expertise. The tire was promptly repaired, accompanied by comprehensive paperwork detailing information about each tire. This business stands out with its proficient and knowledgeable staff. Much appreciation!

  Kristina F.
3 months ago
Love this place! Welbert and Sam So friendly, very professional, and very reasonable! Plus they actually tell you what they're doing to the vehicle, they have solve the problem instead of saying leave it here and we'll take a look. Will be going back for all my future repairs.

  Nicholas LiVolsi
a month ago
Highly recommend Big Brand Tire, these guys helped me big time. Very professional and fast. Had the tire waiting for me when I showed up and had it on in seconds, amazing.

  Gilbert Buelna
a month ago
Everything was perfect. Great customer service and I didn't have to wait long. Fast service....THANK YOU

  Sugar mamma!
3 months ago
Thanks to Carlos & Wilbert for taking the time to rotate a couple tires on our RV. They were very friendly & accommodating, Did a great job!

  Zhex Cagabhion
5 months ago
Can you believe it? The flat tire repair is FREE! Yep, FREE! I went here because a nail was in my tire. I was looking for a tire shop that's nearby and this one popped up. I was shooked because it was really free. Good thing that they had a lot of empty slots for appointment the next day, therefore I had the chance to book one for early morning. For quick repair they were fast and you don't even know that the mechanic is done already.

  Stephen Veneski
a month ago
Excellent Service. Tim kept me informed throughout the service repairs. Would highly recommend!!!

  Lana Fiolka
3 months ago
Very friendly, reasonable service. I would highly recommend them to anybody. Thanks again!!!

  Brenda
3 months ago
Great service! Everything went smooth and fast! Highly recommend going to Big Brand tire and service!

  Tammy Jowers
3 weeks ago
They did an amazing job and was very fast. Employees were very friendly.

  SabbyDigital
2 days ago
Quick service friendly staff! Lets you know what you need and why.

  Irene Mckinley
a year ago
I'm on a budget, so I am getting my car fixed little by little. Big Brand took really good care of my car the first time around and they haven't failed me yet. I highly recommend them. They are an affordable, quick, and dependable service. Also, I had the pleasure of dealing with Wilbert, Sam, and Carlos again. A great group of guys that know what they're doing.

  Darlynda casey
8 months ago
They work on my Dodge 3500 and I took my car trailer In there for tires they are always professional and do great work!! Never up selling useless items and honest about repairs. Wilbur is a great customer service rep!

  Angel Yepez
2 months ago
Great service and super honest! I live in El Centro and the shops here suck!

  Josue Guerrero
9 months ago
I was in need to change 4 tires in my car. I went to many places and no other place had the tires on stock. I was really in a rush and BBT was the only ones to have what i need. They front desk clerks were really positive and helpful, even tho I was a bit lost on the information they were giving me, they were able to better explain the process and what other areas needed attention in my car. Maybe their chairs are not the most comfortable but they sure make a client feel welcome and helped. 5 out of 5.

  Ricardo Velez
10 months ago
Friendly and honest business. No fees to repair a tire. Tire Tech Daniel verified car's damaged tire condition and finally helped me to replace it with existing spare tire. All this with no service fee. However, Tire Tech received a good tip for his service. Thanks!

  rachael Lopez
8 months ago
I appreciate the staff and services they provide. Always Excellent customer service, professional, helpful and willing to go above and beyond to answer any questions or concerns I may have. I highly recommend this establishment.

  Jadea Bailey
a year ago
The gentleman at the front desk, whose name I believe was Sam or Brian, was so friendly, communicative, and informative! He broke down each portion of my car s needs for me, explaining what everything meant. And, my car was serviced with outstanding speed and care. I ll definitely be returning to Big Brand Tire from here on out

  Shannon Marie
11 months ago
I visited here yesterday after having some front end work done, I needed an alignment. Scheduled online and went in, got in early and the service was faster than I expected!! All the employees were friendly, very helpful, explained everything!! Very clean shop, will be back next week for more work! Definitely recommend this place.

  ann smolucha
6 months ago
Discovered a screw in my tire so I called a couple places and then I found this excellent shop no wonder they been in business 50 years they fixed my tire for free and I m coming back soon for a oil change fast, friendly, and free! I didn t even buy the tires from them

  Caitlin Bridges
9 months ago
We were on our way to SD when our tire blew up just passed Yuma. I called Big Brand Tire and they answered quickly and assured me they had multiple options for my tire size and they will be ready for us when we got there. They also let our dog inside and offered us water to beat the heat. They helped unpack and pack my trunk and didn't push anything extra on us. Really helpful during a stressful time! Thank you!

  Michael Jacobs
8 months ago
Will always recommend, In the past month our car has needed a lot of things and they ve handle everything quick and professionally and have gone above and beyond every time

  Mandy T
a year ago
They were efficient, friendly, and helpful. Wilbert at the front was extra great! I am not mechanically inclined. I super appreciate that he took the time to explain things to me. He didn't mansplain or assume I was stupid; he shared information I wouldn't have known to ask and clarified all my questions patiently and with a smile. Highly recommend!