NAPA Auto Parts - Mack's Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Brower
4 days ago
Folks were very helpful in assisting me and made recommendations for what they didn't have in stock

  Bill Nixon
a month ago
They have great service provided by knowledgeable associates.

  Chevy Smith
2 years ago
Broke down on our trip to Texas...and this is by far the best napa I have ever been too they had everything we needed to fix my bluebird school bus and 1980 toyota pickup and get back on the road thanks guys!

  The Mobile Prepper
3 years ago
The first couple of times going into this store, I just got a "we are better than you vibe.". The weren't very friendly and I just left with a bad taste in my mouth. Because I was working on a complicated project I needed to go back and I needed their knowledge. After several visits they did warm up to me but ultimately, 3 stars. They are knowledgeable but they are kind of jerks.

  Bruce Western
3 years ago
They took their time to make sure I was fully settled with my needs. Spent half the day going in and out from parking lot and left with my rig able to finish the remaining 1k miles of my journey. Thx for being so accommodating and patient, staff and selection 5 star. Price was up there but quality products so 4 star

  Niko Niko
8 months ago
Really kind and knowledgeable people here. Long term folks, everyone knows your name. Always have the odd parts I need.

  Brad Lacey
5 years ago
Chuck at NAPA really helped us out. We were traveling from out of state with our pop up camper and on a tight budget. I am somewhat mechanical but no auto mechanic and Chuck helped us get the items we needed without upselling us or jerking us around. He was courteous over the phone as well as in the store. Store is huge and stocked well. 5 star customer service. As a young guy I often get treated a certain way in part stores/lumber yards etc. It was nice to be treated as though I was a frequent local customer. Thanks Chuck and NAPA!

  E P
6 years ago
I happened to stop here on a cross country journey when the radiator in my truck cracked on the highway. I took a chance and went inside to see if the part was in stock. Not only did they have the exact radiator I needed. But they were also helpful enough to help me pick out everything for the install and even let me park my truck near the building so that I could repair it after they closed. The employees in this store were some of the nicest people I've ever met and we're more than willing to help me out in this emergency repair situation. Thanks to their help I was back on the road in under 3 hours. Amazing!

  El Viejo
3 years ago
I was working on a Ninja, helping a friend complete some major maintenance, carb kit, tires, brake pads, oil, radiator flush etc. Turns out both front turn signals needed replace so replaced all four. I noticed there were open sockets in the side light on the stop/break housing. The nice lady at Mac's took a look at my side project and found some bulb housings and bulbs I could fit. The bike now has four turn signals on the back. Thank for your willingness to help and provide the right parts!

  Valerie Anderson
3 years ago
We had to have our rv towed here when we broke down on the interstate. Linda was soooo nice, patient and helpful to us. She's awesome!And....this is the biggest NAPA I have ever seen!

  Easy King
2 years ago
On the 12th Linda tried to charge me for 10 quarts of oil I didn't ask for then on the 18th the parts runner was parked in handicapped parking space loading parts so I had to park far away and walked twice to truck to make sure I got right part there rating should be way below zero

  Anthony Moreno
6 years ago
i actualy rate this store half a star due to poor customer service, lack of enthusiasm, and the way the employees think they are better then everyone else. never have i been treated so horrible by any part store until i walked into this store

  Catherine Collins
a year ago
Say hours are 6 30 online but are closed at 6 on the dot. Makes me sad. Saturday pulled up to the store at 4 49 and the store was closed. No lights we went to autozone

  christine negaard
2 years ago
Nice store but The gentleman behind the service counter was really rude and very unhelpful when suggesting alternative options for another auto parts store that may have what I needed

  Batjedi Vader
a year ago
Helpful staff, just didn't have parts needed in stock.

  Brandon Leo
3 years ago
One if the best NAPA's I've ever been in. Amazing staff, almost all of them know their stuff.

  L Miller
3 years ago
Good group of people to work with. The store selection is great and the staff is quite knowledgeable and helpful.

  Tina Young
6 years ago
When I need parts for my vehicle I go there because the staff is friendly and know what they are doing. If parts are not in stock they will get to you usually the next day. I would tell anyone I know to go there.

  Bernice Nunez
4 years ago
friendly service always helpful findy items always greeted by attendance and always thanked as you leave good place to get your parts

  Sharon A Tyler
2 years ago
Tim is always efittiant and polite, never do I leave the store feeling neglected.

  Max **
5 years ago
Always friendly & helpful, large inventory, huge store! They also carry smaller items such as wires nuts and bolts.

  David Fennema
5 years ago
Very large store. I almost cried when I went through the door. They had the power steering fluid we needed for the VW.

  Lonnie
a year ago
Had a truck that a hole at thru a hose,they had all the stuff to get my truck fixed

  Peaches
7 years ago
Got us the part we needed overnight at a great price with fantastic service! Thank you so much!

  Jacob Nolan
4 years ago
The employees are friendly and ready to help. 9 times out of ten, the store has the part or tool I need.

  Bill Ott
2 years ago
Big store. Thay have most everything you need. If not, they'll order it for you.

  Michael Figueroa
2 years ago
Great service and friendly staff in a nice clean store.

  FLAT TIRE
5 years ago
They are fully stocked..a huge store!..anything you need.truck car RV and alot more!

  Tom Ferguson
11 months ago
Knowledgeable and friendly folks who work there.

  Michael Paul Suhr
a year ago
Knowledgeable staff and excellent prices.