Z-Tech Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Beach Time Hawaii BTH
a month ago
I took my truck here 2-28-2024 as I knew I needed new brake pads, rotors and calipers. I simply did not have the time to do this as we have a 6 month old baby. This shop came highly recommended to me from a friend. They were very knowledgeable, polite, on time and on budget. They have a great text message and email system to give updates and have you say yes/no for service with digital signatures if you want. They were not pushy, and the email listed items for upcoming repair. I liked their approach as there was zero pressure. I will DEFINITELY go back to Z Tech and appreciate their honesty! Great system they have to keep things low key .not like other shops or dealers I have been to! Thank you Z Tech!

  David Holman
2 weeks ago
I have been to Z Tech twice now, the last vehicle was a head scratcher that went to a competitors shop first, who could not decipher the codes, they recommend the dealership, who $500 later did not diagnose the problem correctly. Z Tech got it right the first time and at half the cost. There is a good thought process being employed here, some next level problem solving and methodology. The leadership must be excellent because the service and response is first rate too to bottom!

  Curt Rohlfs
6 months ago
Always skeptical about finding a new mechanic, as I feel most people are. Went here to get my check engine light coded/looked into and replace my brakes. First impression was a very positive and friendly employee named Heather helping me set up an appointment and get squared away.After all was said and done, they actually talked me out of replacing my brakes (didn't need it yet) and didn't try to sell me on any additional unnecessary purchases. Never had an experience like that at the shop but was actually enjoyable instead of questioning if I was getting scammed. Would and will recommend Heather and the rest of the team to anyone.

  Fabio Vega
7 months ago
Z-tech has been my mechanic of choice for about two years. Heather s customer service has always been great, she treated me with respect and always informed me in detail about recommended changes or requests to make changes on my car. Dallas always met my needs and made suggestions about what was best for my car. I ve never had any issues with them at all.Services: Tires, General repairs & maintenance, Steering & suspension replacement, Auto engine diagnostic, Engine repair, Auto emissions testing, Wiper blade installation, Brake service & repair

  Nicholas Harry
7 months ago
These guys have great service. Heather at the front is always good to work with, the repairs have been done correctly, and I feel that I can trust them. These have become my go to for both our cars. Highly recommended.

  S Myerson
7 months ago
I am so happy to have found this place. I have brought two cars here and have been totally satisfied with the service. They go above and beyond to make sure everything is taken care of, and get me back out on the road in a safe, reliable car. Also I love that they text me with service updates so I know what s going on while my car is there. Thank you Z-tech! :)Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change

  Carl Spinnler
a month ago
I did not use their service but the referred me to an exhaust shop that fixed my issue. Thanks for listening and the recommendation!

  Joni Rubinstein
10 months ago
I had a great mechanic who retired sent all his customers here. And I'm really glad he did. I've had oil changes brake jobs and general maintenance and have been really happy not just with their work but their friendliness and professionalism. I highly recommend Z Tech.Service: Auto brake replacementService: Auto brake replacement

  Joe
11 months ago
I drove my car from Wisconsin for a vacation in Tucson and started to hear a clunking noise in my car near the end of my stay. I called around to see if anyone could look at it and fix it before I drove it back home. Heather answered the phone and said give her a minute to check with the owner. She called back right away and said they could squeeze me in. Heather even gave me a ride back to my AirBnb which was really nice of her. Also picked me up when the car was done. Mike the service tech had me take it for a drive with him and knew pretty much what the problem was right away. I thought CV axle, he had me do tight turns and there was no clicking sound, he said CV axles sound fine, sounds more like suspension, he was right of course. Also thought a wheel bearing was bad and he said, "no that sounds more like a bad tire". Mike was great (it ended up being my front struts that were completely trashed after 250k miles). The car was done and working perfectly in a couple days. I was very happy with Heather's polite/professional customer service and her auto expertise. She knows car mechanics very well as she answered every question, even the specifics on the alignment. It appeared to me that she basically runs the place and runs it well. There is a reason people have 5.0 ratings. These guys work hard for it as you can see in my review.Edit: These guys stand behind their work. The right Monroe quick strut ended up having a defective top mount right out of the box (clunking over bumps). They paid to have it swapped out locally (Wisconsin). The shop that did it locally said about Z-Tech: "this is a stand up shop". Exact words. I agree. Thanks to Heather and the owner for working with me and the local shop. It's no fun to have a clunking sound on a brand new installed strut. It's quiet now thanks to you !!! I'll be back!!!Service: Steering & suspension repair

  Carole Bond
a year ago
New to Tucson and I found this shop on Google. The customer service here is OUTSTANDING. They really went above and beyond. There were a few things they did that stood out, but one example is that I had an appointment scheduled the next day and the battery had died (unrelated to the reason for the appointment). I called them to ask for a recommendation for a jump service or tow truck (new here and no tools). Instead of recommending someone, they CAME TO ME to jump start the truck so I could get it to the shop! I have never been to a mechanic that would do this.They were helpful, honest, and very empathetic. They did a great job of explaining the details and next steps in a way that made sense. I will definitely go back.

  andrea meyer
5 months ago
Great place to bring your car. Honest, professional and prompt service. Only place I get my car taken care of.Services: Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Vehicle Inspection, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Vehicle Inspection, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change

  J. M.
7 months ago
Fabulous experience because of Heather's expertise and patience when explaining issues to me, fair pricing, professional workmanship done right the first time, thorough inspections. I can't praise this establishment enough.Services: Tires, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Air conditioning, Vehicle safety inspection, Brake service & repair, Oil changeServices: Tires, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Tire rotations, Engine repair, Vehicle Inspection, Air conditioning, Vehicle safety inspection, Brake service & repair, Oil change

  Joseph Martin
2 years ago
Great customer service. Heather the receptionist is very kind and professional always has a smile. Dallas the mechanic does a great job servicing my car and keeping it running like new. I have a 2008 Honda and z-Tech has done a fantastic job. Also Dallas will go over anYthing that the car needs done to it before he actuallyWorks on the car, and Heather will quote you a price and will stay within the price range. I m extremely happy with Z-Tech.Services: Brakes, Brake service & repair, Oil change

  Company Manager
a month ago
Great and fast emergency break service on ram3500 Thank you Mike and Heather!

  Joy Mellentine
2 months ago
I want to do a big shout out to Z Tech automotive. They got my car in so fast when it broke.

  Leon Gutierrez
7 months ago
Great customer service. I bring all my family vehicles here because I trust the quality of work and honesty.

  E.A. Music
a year ago
Took my vehicle in for an oil change and general inspection. Heather took the time walk me through all the findings from most important to least. The work they did was thorough, efficient and very reasonably priced, and I thoroughly appreciated their kindness, knowledge and patience with all of my questions. I'll never take my vehicles anywhere else!Services: Air & cabin filter replacement, Auto engine diagnostic, Oil change

  nick cruz
7 months ago
I personally know Mike Wilson, one of the mechanics. He never steers you wrong. He knows what your car needs to keep it running safely and efficiently.

  Dhavyd Esson
3 years ago
This place took care of my vehicle in a timely manner. They were able to get be in their busy schedule in a timely manner. The prices were fair and the technician and owner were very knowledgeable with reading and explaining what the codes meant for my check engine light. Would highly recommend their services to anyone. I will be coming back for many years to come. Always good to find a shop you can trust.Services: Air & cabin filter replacement, Auto engine diagnostic, Brake service & repair, Oil change

  Luke Fist of Iron18 Power
2 years ago
Fast, friendly and very thorough.my oil change also came with an over all inspection of my car, which included a walk thru of any issues they noticed. they provided a detailed work list of parts and labor for said issues in an easy and clear way to know exactly what I was paying for. They also provide snap finance, so I was able to afford maintaining my car without emptying the bank. 10/10 would recommend.Services: Steering & suspension repair, Brake service & repair, Oil change

  Victoria Nunez
a year ago
Dallas and Heather were very friendly and honest! The service was fast and I wasn t blind sided by any fees are charges. The work was solid and corrected the issue! I will definitely be coming back and recommending this business!!! Thank you ZTech Family!Services: Tires, Auto engine diagnostic, Oil changeServices: Tires, Auto engine diagnostic, Oil change

  Jayme Helgeson
a year ago
Honest good work with truthful assessments of my dying engine. Not long after that my 4runner's starter made a joyful noise before the engine died and did quit first. It did make a grinding noise before it kicked the bucket and noise heard far and wide by the Target on Northwest Broadway. Search for the sounds that rang out across the town that the police came thinking it was a hot rod get together.

  Cindy Johnson
2 years ago
It's such a breath of fresh air to feel so comfortable when taking a car for repair. The team is friendly and informative. They took the time to actually show us what they found and what was priority. Communication was great! We have definitely found our mechanic!Services: Transmission, Steering & suspension repair, BrakesServices: Transmission, Steering & suspension repair, Brakes

  James Temeyer
2 months ago
Great, honest people doing honest work at a reasonable price.

  Levin Thompson
a year ago
My truck broke overheated and I couldn t figure out why. I brought it in and they got me on the road within a few hours. They do great thorough work and for a great price!!

  Stacie Kim Stempkowski
a year ago
Great and friendly service! They didn't upsell and took the time to explain what work they were going to do to the car. The customer service was top notch and I would highly recommend them to anyone.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Brendon Brumitt
a year ago
I get both my work vehicle and my personal vehicle serviced here. The business and all of the employees are personable, professional and very transparent on cost. I trust their work and will continue to bring all of my vehicles there.Services: Transmission, Air & cabin filter replacement, Electrical, Auto engine diagnostic, Brake service & repair, Oil changeServices: Transmission, Air & cabin filter replacement, Electrical, Auto engine diagnostic, Brake service & repair, Oil change

  Joseph Suarez
3 years ago
Z-Tech installed a tow package and wiring harness on my 2020 SUV. They were able to schedule my service appointment and completed the job quickly, efficiently, and at a very reasonable price. I will be back!

  Chinaeyes50
3 years ago
Customer service is excellent. Services are affordable and honest. Had both my vehicles worked on and I was overly satisfied. Will be returning to this shop for all my vehicle needs. Would highly recommend!!!Service: Auto engine diagnosticService: Auto engine diagnostic

  V Miranda
2 years ago
I have Mitsubishi Eclipse and took my car in for the AC not working.Which is needed here. They were able to find a the problem and fix it and I had my car back with working air conditioning. Everyone is so nice and they even showed me what was wrong.Services: Air conditioning, Oil changeServices: Air conditioning, Oil change