Wood-Oberholtzer

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shannon Foley
a month ago
Wood-Oberholtzer came highly recommended from a friend who has been coming here for years and touted their trustworthiness and honesty. And, after years of taking my Cadi to the dealership, who rip you off, I decided to take a chance on a local mechanic.At first, I thought the gentleman who answered the phone was a little gruff and tried to make me feel like I didn't know what I was talking about because I was not a mechanic, but that is why I was calling, I can't repair my car myself.My husband dropped off the car for me while I was away for work. Within hours, the car was fixed, and for hundreds of dollars less than we thought it would cost us.I am thankful for my friend's referral to Wood-Oberholtzer because they truly are honest, and we will be using them for our future vehicle repair needs.

  Kevin Tate
2 months ago
Dropped off my Bronco with a problem I've been trying to fix myself for a year. Rick got it diagnosed and fixed in a day. It runs like a champ now! Fair pricing too! Thank you!

  Sedona Blanar
3 months ago
This was my first experience with Wood-Oberholtzer. I had read all the reviews and the shop is right down the street from me so I figured I'd give them a try considering the fact a lot of their reviews mentioned great customer service and fair pricing. These tailored my expectations for this autoshop.I had an appointment for an oil change this morning and arrived a couple minutes past opening (I was told to come in at 8-8:30 window, I arrived around 8:05). There are already a couple cars that are getting pulled in to be worked on, and there only appeared to be one mechanic on the job (whom never introduced himself but I'm assuming is one of the owners).I checked in and hadn't been given a quote time or quoted price for the oil change. I had appointments scheduled throughout my morning and was not prepared to be told it would take over two hours (again, only finding this out after asking). I understand the limits of small staff, but it is only right and fair to inform customers about this stuff; pricing and time estimate. This leads me to the second portion, pricing. As I mentioned I believed this place would give me a fair price for a normal oil change. This means around $40, which is what I would normally pay at Walmart. Well I was quoted for $60-$80. A range? Why? Especially since I hadn't requested any special oil and wasnt informed otherwise, this leads me to believe I was not quoted fairly and was instead preyed on for my assumed ignorance. Until I am given another explanation, I'm definitely not going to trust this place or come here.Perhaps these guys are good for you, and for that, good for you indeed. I guess I am not one of you.The only reason I feel inclined to give them two stars is because I had asked the person about a noise my car has been making when I turn on the AC. He took the time to come out and try to diagnose it, but unfortunately due to Murphy's Law, my car did not make the noise. Nonetheless he gave a possible explanation for what could be causing it, and I greatly appreciate his opinion and it did seem honest and straightforward.Overall, maybe come here if you have a good referral and they will treat you better. But I don't doubt the people (or at least the person I met) here know their stuff, I just wish they wouldn't play so hard-to-get about it.

  Shawn Barghout
7 months ago
Rick was wonderful to work with. Fair, competitive prices. When he could have easily taken advantage and charged me for extra work, he let me know that the initial diagnosis was not what he thought it was, and charged me less. And he called the next day to see how I liked the results! He's a keeper and I've already referred him to others.Service: Steering & suspension replacement

  Jon Weeks
8 months ago
The owner, Rick Wood, knows more about all aspects of any kind of vehicle than anyone else on the planet. Truly! Rick has been repairing all of my vehicles since 1990. His ability to diagnose any vehicle problem uncanny. Every repair he's done for me has been perfect. His prices are always very reasonable. His hourly rate is half the rate of the dealerships!!! Wood Oberholtzer is the ONLY place your vehicle to. Rick also carefully explains his diagnosis and the repair. Finally, he's very congenial and a pleasure to talk to. Read all his reviews.

  Christopher Bustamante
9 months ago
This place is Fantastic and Family Owned by Rick. He has worked here ever since his father and partner way over 40 years, Many people has come to shop for fixing there problems on their cars and trucks . I recommend that give they give the best Customer Service and have your Car or Truck in timely manner that you be Pleased for their performance in Return for Repairs needs.

  hombre
a year ago
A knowledgable co-worker recommended these folks for a full ball joint replacement on my 4Runner. Boy, was he right. These folks knocked it out. So happy for prompt service and fair pricing. Can not recommend them highly enough.Service: Steering & suspension repairService: Steering & suspension repair

  Jill Kerr
2 years ago
Rick and Rick Jr. are the best. I have been bringing my vehicles to them for about 20 years or so. They are always honest and straight with me, prices are fair, work is top notch, and I never worry about anything to do with my car. Thanks guys!Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil changeServices: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change

  Y Hester
10 years ago
Rick is the best, we have taken all our cars to him for the last 10 years. Whether they were domestic or imports, he's always been able to take care of them. He's honest, cool and tells us what the cars need or don't need. He was recommended to us by a friend and we recommend him to all our friends. The shop is a small family run business, they are always busy but that's just another testament of how good he is.

  Hudsen Brooks
8 years ago
These guys are awesome. The shop itself looks a little sketchy (to be honest I never would have considered going there if they hadn't been recommended) but Rick is straight up, honest, and fair. He won't try and push unnecessary work on you and has completely earned my trust. I wouldn't necessarily say that it's the rock bottom cheapest place there is but considering he does the work right the first time you save BOATLOADS of money in the long run. My only qualm is that they're not open late or early or on the weekends so it might be tough to accommodate a work schedule but otherwise they're absolutely top notch.

  Benjamin Rodriguez
7 years ago
Driving from CA to TX, my alternator went out right at Tucson. Stopped at the Quality Inn, and found Rick just 2 blocks away. Truly a blessing - he took good care of me and got me back on the road quickly and safely. Definitely a trustworthy guy.

  M Hawkins
3 years ago
Been going there off and on over the years. They have always taken care of my auto needs and I have always been happy. Father and son business, honest, hardworking, and dependable. Great shop.

  Thabet Khalidi
9 years ago
I've gone to Rick for nearly 20 years. He's honest, reliable and reasonable. Everybody I've referred to him have thanked me for the referral. He'll tell you what needs to be fixed, and tell you what you should wait on. Thanks Rick.

  Roberto Veranes
8 years ago
Rick's shop is the only one that I take our cars, and our daughter's cars to. New cars, old cars, in-between. You can count on an honest appraisal and very reasonable prices. I trust them completely.

  Claire E. Brock
10 years ago
Rick went the extra mile to make sure everything was repaired correctly after my engine burnt up on the way down to Tucson. He talked to me in a way that was clear and friendly, and even offered to check my fluids for me before trips! I would go back here for sure.

  Rita S
8 years ago
Little hole in the wall looking shop that I wouldn't have even considered if it hadn't been recommended to me but these guys are great. Rick is straight up and completely fair. I trust his opinion implicitly.

  Andrew McNeill
6 years ago
I started taking my vehicle to Wood-Oberholtzer years ago when I lived in their neighborhood. In the time since, they've seen me through repairs and maintenance, large and small. I no longer live near their shop, but I still take my car Wood-Oberholtzer for the outstanding quality of their work and honest prices. Highly recommended.

  Angel
9 months ago
I love this shop. I have so much trust in what they do! I tried another shop and was very disappointed. Won't do that again!

  Lisa Wood
2 years ago
Best shop in town but he is my husband. I have never met anyone who cares so much for his customers and about the work he does. You will never find anyone more dedicated!

  Nick W
6 years ago
Awesome service at this fine establishment. Only knowledgeable and skilled mechanics here. The Ricks do an awesome job with whatever I bring them

  Joseph DeLauro
2 years ago
Great service, trustworthy, always does right to customers.Take your car here for service and mechanicle repairs.

  Mike Baldwin
7 years ago
Hands down the best mechanics I've ever taken my cars to. Always up front and honest and they do amazing work at a fair price!

  John Bravo
3 years ago
Drop off and pickup same day service. Rick & Jr's service and workmanship and pride in their work is unmatched.

  Bruce Fulton
3 years ago
Honest work, fair prices. Rick and son are great. Customer since the 1970s

  Jean Johnson
2 years ago
Wonderful!They ve been keeping our family cars running great since 1996.

  William Ford
4 years ago
I have been a customer for 20 years and will keep going there because, although no one is ever perfect, I know I can trust Rick and his son will get it right.

  Melissa Stablein
9 years ago
Best Mechanic I have ever worked with. I recommend them to everyone. I will be a client as long as I live in this town.

  Robin H
9 months ago
Best auto shop and mechanics in Tucson or anywhere!

  Carrol Rosado
2 years ago
Very friendly & efficient service. The oil change was done quickly.

  Rob Brown
6 years ago
Highly recommend, family owned and operated since 1966. Work is top notch!