Tucson Pool & Spa

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kent Jones
3 days ago
Very impressed!!!!! Our salesman Walter stepped us through options and we purchased exactly our desire. The installer Jake took care of everything. We were up and running same day and absolutely feel this is the best purchase we ve made. Thank u, thank u. Can t say enough how impressed I am with their service.

  Sarah Losano
a month ago
We contacted Tucson Pool and Spa to replace our pool pump and heater for our spa. Cale came to look over our pool set up and give us an estimate. He was very knowledgeable, experienced and personable. For the work we needed done we felt the estimate was reasonable and decided to go with Tucson Pool and Spa. Cale had the work done in two days and the pool is now in great shape!

  Kim Kauffman
4 days ago
Recently had my pool service switched to Tucson Pool & Spa. When I reached out to inquire about having a heater added to my system, Cale was very responsive and answered all my questions and walked me through the process. He explained what all needed to be done and made it happen, very happy!

  Nina Trasoff
a month ago
Tucson Pool & Spa combines excellence with exceptional customer care. When a problem did come up, they acknowledged it, accepted responsibility ... and fixed it, leaving my pool in even better condition than it was. How refreshing! I highly recommend this locally owned business.

  Tony Percich
3 months ago
What a difference great customer service makes! Got introduced to TPS 6 months ago and couldn't be happier. First class staff from the front desk to the field techs. Always on time and available, super knowledgeable, and professional. Shout out to Chris for a super clean pool each week and Craig for ensuring the systems all work properly. Very pleased as a new customer!

  Hassan Aljuaid
a month ago
Brian is a hard working, knowledgeable and friendly person. His job performance is awesome and I am pleased and satisfied with his work ethics and diligence in keeping my pool and spa in tiptop shape. Several months ago, Brian replaced another great technician Ernesto who also kept the pool and spa in excellent condition for over 6 years. Regards, Hassan

  Monica Christensen
a month ago
We recently had our pool pump replaced by TPS. Our technician, Cale, was professional, efficient and had the whole system up and running whisper quiet within a few days. He even rerouted our pipes so that the system would run more effectively. We highly recommend this company for service and repairs.

  kristin ferrara
a month ago
I have had extensive work done on my pool and the guys at TPS are the BEST! They are affordable, their techs are knowledgeable and they get the job done. I recently had my pool valves replaced and Robert was thorough and fast. Thank you TPS!

  Randy Mason
3 weeks ago
NEVER HIRE THIS COMPANY TO CLEAN YOUR POOL!!! They were taking care of our pool for two months. On the days they were supposed to be cleaning pool, I would come home to find dirt and sand still in the bottom of our pool, along with stuff floating on top that was there before they supposedly showed up. I checked my chlorine feeder, only to find that there was exactly ZERO CHLORINE TABLETS in the feeder. THIS COMPANY IS A SCAM!!! Do yourself a huge favor and hire someone else, or just do it yourself! I would have left negative stars if this would have let me.

  Bill Ludwig
2 months ago
Lindell has been doing a GREAT JOB maintaining our pool. Very knowledgeable and let's us know how our pool is doing Keep up the good work

  Gabriel Baker
2 weeks ago
Thank you Tucson Pool & Spa! Cale did an awesome job installing a new pool filter at our house, he was meticulous and professional and our pool is now ready for the summer season.

  Elise Lykken
a month ago
Cale has been a huge help and provided great service. Our spa has been broken for many months and no one has been able to get it to work and Cale finally got it to work. Thank you Cale!

  Frank Schepis
2 months ago
Walter was wonderful in customer service said and did what they were called for. Great service and have used them though out the years with different homes and never disappointed. Thank you Tucson Pool and Spa

  Jeremy Karnap
2 months ago
Been using this company for two years now, and our pool is always sparking clean. Lindell is awesome and takes great care of us!

  Abe Rosin
2 weeks ago
Walter came to fix a problem I had with my backwash valve. He came when he was scheduled, had the equipment necessary and completed the job the same day.

  S S
11 months ago
I chose right when I selected Tucson Pool and Spa to replaster my pool. From day one, I was treated like family.Scott and his staff and crews are a joy to work with. All of them have been wonderful in listening to my needs/wants, and worked with me every step of the way. They are kind, respectful, polite, but, more importantly, they know the pool refinish/renovation biz inside out. They have shown me that it is absolutely an art developed over years of experience!I am so happy with the results of my pool. I cannot say enough about Tucson Pool and Spa.Services: Swimming pool renovations, Swimming pool light repair, Swimming pool equipment repair

  Tom Maxey
10 months ago
Purchased a spa from Tucson Pool and Spa. They are proud to be a family owned business and have many employees that have worked for them for many years. They were professional, communicate and are very friendly throughout the process. I feel we can trust them to assist us throughout or usage of the spa/ We will now use them for our pool also. We would buy from them again. Low pressure no pressure sales which is always appreciated. Highly recommend.

  Chad & Kiersten Wangsvick
5 months ago
Thank you so much Cale! I always appreciate how you go the extra mile for customer service. Hands down you are the reason I trust TPS with our pool work and service. We've used TPS for over 10 yearrs.Services: Filter cleaning, Pump repairs & installation, Netting, Swimming pool heater repair, Swimming pool auto water fill repair, Hot tub equipment repair, Swimming pool light repairServices: Filter cleaning, Pump repairs & installation, Netting, Swimming pool heater repair, Swimming pool auto water fill repair, Hot tub equipment repair, Swimming pool light repair

  C K
10 months ago
They are ok, everyone was always helpful, kind and very professional. They did a great job on our pool refinishing! Alex was always on top of it and great with communication, but they seem a little disorganized when it came to picking tile and quartz color (the people in store couldn't tell us what tiles were included in the quoted price, and we did have a couple small hiccups that were ultimately corrected easily and professionally. The other disorganization related to canceling the pool service, but having to call multiple times because the tech still was coming by for several weeks. Our reason for canceling was the technician wasn't doing anything to balance the pH despite me saying something and despite the heavy scaling that was occurring right after a brand new fill. He said it was good but we never saw him actually test our water and I tested and corrected the issue myself so i figured why am I paying for the service then if I'm buying chemical and correcting the imbalances. Had their services for about 2 years

  Jeff Chilson
a month ago
LynDell does a great job for us. Reliable, efficient and always super friendly.

  Jenifer Fisher
8 months ago
I have been using Tucson Pool & Spa for the past year for weekly service of my pool. They are always professional & friendly and answer any questions I have. I definitely recommend them for any pool or spa needs that you have. Outstanding customer service & very knowledgeable staff!

  JoAnne Ellis
6 months ago
Robert Remke is absolutely one of the most skilled, professional, and all-around exemplary technicians I have ever had the pleasure to know. Tucson Pool & Spa is fortunate to have someone of his caliber, work for them...and I feel blessed to know such a kind and courteous young man. I will always request this young man for my in-ground jacuzzi maintenance. JoAnne EllisServices: Filter cleaning, Tile brushing

  David Kawabata
a year ago
These guys are lifesavers! Literally. We didn't have room or the need for a huge spa and they had one that was just the right size. The salt system, even with Tucson's hard water, feels much better than other options. The install team had a hard time but they were great all the way through. Very friendly staff who are happy to teach you how to properly maintain your spa. Recommended.

  Ernesto Ojeda
11 months ago
Tucson Pool and Spa has consistently provided outstanding service. I've used them several times and they have never disappointed. I would recommend them to anyone who is looking for a competent and responsive pool company. I wish I had found them sooner!!!Services: Pump repairs & installation, Swimming pool auto water fill repair, Swimming pool renovations, Swimming pool light repairServices: Pump repairs & installation, Swimming pool auto water fill repair, Swimming pool renovations, Swimming pool light repair

  Alli Coker
11 months ago
We are new to town and have a Maytronics Dolphin pool vacuum. A mouse ate the backwash fabric inside the basket, so we went in and expected to buy an entire basket ($160). The folks there were so helpful and found us the fabric piece for $10! It is rare to find a company that is honest and doesn t try to unnecessarily up-sell. Thank you! We will be back to support this business.

  Carol Hintz
6 months ago
Lee and Walter have done a great job for me for years. They go above and beyond to provide exceptional customer service.Services: Pump repairs & installation, Water treatment, Leaf trapsServices: Pump repairs & installation, Water treatment, Leaf traps

  Michael Barber
11 months ago
Tucson Pool & Spa is the best! Super helpful and friendly staff who go out of their way to make sure you are happy. Even my 6 year old daughter enjoyed the visit.

  renee prado
2 years ago
I would give no stars.horrible at communicating with homeowners. nothing but issues and constantly changing pool routes personnel. call office and never return calls. send emails and no one responds. They are no shows, asked to speak to owner, never called, paid for monthly service and they don t do what we paid for. We have had two other companies and we never experienced these issues. our pool was always clean. they lie to do damage control. do not use this company. spend your money on a reliable company! The only good experience is the ladies that answer phone!Services: Filter cleaning, Pump repairs & installation, Water treatment, Vacuuming, Wall brushing, Leaf traps

  Ashley Fahrenbach
3 years ago
We are new to Tucson and first time pool owners, when I called they were so helpful, friendly and knowledgeable. I called with questions, and the owner took the time to explain things to me, help me prioritize what was an immediate need and what things could wait as he truly understands money matters. This company has earned a customer for life and I will refer everyone to them.

  T. Stephen Cody
7 months ago
Staff at Tucson pool and spa are professional and very great at customer service. I highly recommend them.Service: Hot tub equipment repairService: Hot tub equipment repair