On Any Moto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Schroeder
11 months ago
The staff here was fantastic! I am not from the area but needed new tires for my BMW K1600. They fit me into their schedule immediately and even took the time to change my oil. Their selection of motorcycles and off road equipment is second-to-none. Your service techs are unbelievably good!

  Garret Balensiefer
2 months ago
This place is truly a diamond in the rough. I'm so grateful to have them here in Tucson to service our exotics. Happy and friendly employees, that ALWAYS make me feel welcome.

  Bobbie BOBBIE TACO Taco
9 months ago
My search for a Zero led me to On Any Moto. The team was amazing, James (sales) was on task with what I asked for, he never questioned why I was wanting an E bike, he stayed on task for me. Ann (finance) did above and beyond what I would have ever expected from finance. I have bought vehicles in the past and that by far has always been the worst part. Ann made it extremely easy, zero issues, it was black and white, she was fast and professional. Thank you! Cory and the other guy on Thursday last week, thank you for you wealth of knowledge in regard to gear and riding! Amazing service and outstanding people! Josh (Area Manager) you sir have got to be one of the coolest Managers I have ever encountered! Thank you for your support and enthusiasm for safety and proper gear! I can appreciate a company our views it s customers as important people, you all made me feel important. I will be recommending you to anyone I can, your team is top notch! Thank you and see you all soon!

  Mike Healey
a month ago
The staff is friendly and knowledgeable. I dropped off a part from my dirt bike to get some TLC from their mechanics. Even though it was a small job, with many others in front of it, I received a call saying that the job was done in record time! I'll be on trail this weekend!Many thanks!

  Sean Trickett
4 months ago
Nice shop and friendly no pressure staff. Bought a 2024 Ducati V2 a few weeks ago. When I came in the staff was quick to greet me and then let me look around without hovering. When I decided to buy they made the process too easy. I look fwd to coming back for my service.

  Chris Lasevla
2 years ago
I was traveling from San Francisco down to Palm Springs then across the country to Sarasota Florida where I live. My Ducati multi-Strada 1260 SGT was brand new with 4 miles. I had to get the bike serviced prior to my trek across the country and was worried about how I was going to get it done. I contacted any Moto and spoke with Justin in service who probably made me an appointment even though it was a month and a half ahead of schedule. He told me what I expected to hear they will do everything they can the day of to help out but can't promise anything. This didn't bother me because it's exactly what I expected. I contacted Justin Tuesday afternoon the day before my appointment to reaffirm I still had one. He probably said yes sir we have you down look forward to seeing you. Took off from Palm Springs at 7 AM and arrived in Tucson at 12:58 with two minutes to spare! I walked in was warmly greeted to a gorgeous show room by very friendly and warm staff. I checked in with Justin and Josh in service and by 115, Sonny was rolling my motorcycle back to get started. The guys were more than willing to shoot the bull with me even though they were very busy, and made me feel very comfortable. Sonny completed the first service on my bike and walked in when he was finished to greet me with the bike parked out front. He explained everything he did and that he found nothing abnormal. He then blew me away by telling me that he clean the bugs off the bike and saw that I only had 35 miles worth of fuel, he added some fuel to make sure that I make the gas station!! Please understand the gas station was less than 2 miles away so this of course was just over the top. I wish I can wrap these guys up and bring them back to Sarasota, we do not have a Ducati dealership here.I hope this review finds the team there and they are paid their due complements. I would tell anybody and everybody to go there if they were in the area. Everybody I have told of my trip to has heard about this dealership.Thank you for adding to my 50th birthday trip across the country memories.Christopher La Selva

  Wang Wan
2 weeks ago
Excellent tech and staff run this place, attention to detail is very high, even for these fine Italian makes. Thanks for the timely support and passion for our favorite bikes.

  Darren and Amanda
4 years ago
While I rarely review businesses, these guys meet the criteria for one exception. I've had them rebuild the ohlins suspension on my track bike (GSXR) and the ohlins suspension plus full workup and service on my KTM dirt bike. However, both pale in comparison to the service I received with my BMW R1200GS.While in for an 80k mile service, the Service Manager Josiah spotted a broken throttle cable and found the primary coils to be going out. Having planned a trip to Northern California that I could not change the dates of, OAM had the replacement parts expedited. Saturday arrived (departure date of the coming monday) and my parts had yet to show up. Surprisingly, the shipping company dropped the ball (SARCASM) and the parts were scheduled to arrive on Monday, a day that OAM is closed.Knowing the situation, Service Manager Josiah and Parts Manager Ken came in on Monday to both receive the parts, and repair my bike. Let me reiterate: THEY CAME IN ON A DAY OFF to repair my motorcycle. Not only that, one of them had attended the funeral of a a close family member that very morning.Words cannot express my love and gratitude for these guys. I'm 33 years old, have lived in various places around the country as well as Australia. I've been in and around the industry since I was a kid. And I have NEVER seen any motorcycle shop go this far above and beyond the norm to help their customers and friends. On Any Moto has made me a customer for life. More so, they treat their customers as family, something unheard of in 2020. If you have a need for service, parts, are shopping for a new bike, or just want to kill some time, you will be doing yourself a grave disservice if you don't make it a point to stop by.Thank you On Any Moto. You are a shining star amongst a darkened void.

  Ardi Silver
3 months ago
Great service, always friendly and have great attitudes. Awesome staff. Josh and Cory take great care of all 3 of our motorcycles (mine, my husband's and our grandson's)

  Greg
3 months ago
Great selection of scooters and high end motorcycles. The prices are fair. What I mean is it is a fair price for both the customer and the shop. As a customer I really appreciate a honest business. The guys working there were very helpful and no pressure. Update: if you are in the market for a high quality motorcycle then this is a place you should visit.

  Roger Cohn
5 months ago
This time the guys there were on tip of it. My bike is on the rack. They sure have some nice bikes. A salesman even showed me a bike for sale outside. Cory is the man there. Always on point.

  Paula McCloskey
2 years ago
We love my new Yamaha e-bike. We searched for a lighter weight bike which allows us to remove the battery for transport. I received immediate responses to my questions on Facebook Marketplace. Upon visiting their store, we were able to test ride the bike and bought it on the spot. Jay and his team went out of the way to provide a kickstand and make sure the bike was ready to go out the door. I would highly recommend you consider them for your next purchase.

  Eli Buchanan
2 years ago
I bought new tires here for my 2007 GSXR 1000. They damaged my front wheel on their tire machine, causing a vibration at highway speeds. They insisted it was fine, convinced me it was a problem with my forks, took 26 days to R&R my forks, still had a vibration, they had the nerve to tell me I was being hypersensitive and my bike was riding smooth and fine. Two other mechanics rode it and agreed it was not fine. I took the wheel off and two other shops confirmed the wheel was damaged in a tire machine. They also lost one of my bar ends, mismatched hardware, left my front fender loose, and improperly adjusted my gear shifter. Every concern I expressed was answered with "It's fine." or "We didn't touch that." I am appalled by their poor ability as mechanics and poor customer service skills. I will never give them my business again and you shouldn't either. Shame on them for not taking responsibility for their mistakes. I would give them 0 stars if it was an option.Edit (reply to response):On Any Moto: Maybe you could address the photo I posted and explain how my wheel has a flat spot where it was obviously attached to the tire machine, and why my wheel is now warped, causing a vibration that you and your techs couldn't feel or find. You guys don't know what a bent rim looks or feels like? Scary.It's VERY obvious you knew this happened and are just trying to avoid being responsible for getting me a new wheel.I don't want to have anything to do with you unless it's an apology and an acceptance of responsibility for damaging my wheel. If you didn't know that's what happened you're incompetent and should find a new career. The other stuff would have been insignificant if I could have been riding my bike after 26 days for a mistake you made.If you have documentation of when you guys noticed my wheel was bent, I'd LOVE to see that.

  Roger Cohn
5 months ago
This is the only Ducati dealership in Southern Arizona. They have an excellent service Dept., good selection of new motorcycles. Ducati, MV Augusta, Aprillia and Piago. The also sell Zero. It's a purpose built dealership just off I 10. So why not a 5 star? Because they have an attitude there. No one asks if you need help. Their water/ coffee counter had no cups. I was so thirsty after going through all the drawers I drank out of my hand. And bringing a Ducati in for service no one asked if I wanted to upgrade to any of bikes I was looking at while waiting for my ride. So it's a laid back atmosphere with attitude. But nice!

  Thom Delzell
4 months ago
Once again service department at On Any Moto exceeded my expectation by finding a service appointment earlier than hoped, and performed excellent service on my Ducati while I waited. Cheers for On Any Moto

  Christina
2 years ago
Best customer service! They delivered my bike to me as agreed and spent time explaining how it worked. Thanks to Josiah and Josh; they were the best. Super easy and efficient process. I will only trust and recommend On Any Moto moving forward.My sincerest thank you #vespa #onanymoto #motrocycle #scooter #customerservice #delivers #fastresponse

  Jay Evans
6 months ago
This place treat you like a top Customer! I want to thank Corey Bullard for his awesome service on my KTM rim and Tire mounting which I tried do old school way myself which half way finish so I gave up and brought half finished and have this place to complete it for me. Corey is awesome doing me a favor so here s your best top review from me! Thank you.Jay

  anna tovar
2 years ago
I took my wheel in today to get replace after it went flat. I explained to Cory that I probably wouldn t be able to pick it up today because I had to work soon and wouldn t be off until way passed closing. He talked to one of the mechanics right there and they did it for me in under 15 minutes so I could make it in on time. I was so surprised with their willingness to help! I ll definitely be making OAM my go to from now on.

  Kim Brontsema
2 years ago
Awesome experience from start to finish with Jay! Highly recommend them! I love my new bike and Jay made it easy! Great customer service!

  KC Desmarais
8 months ago
Excellent service and response times. I got a screw in my tire and needed help changing it same day. They were able to squeeze me in so I could get to work the next day. I will definitely be back! and I will definitely recommend this place to my friends.

  Ben Christy
9 months ago
Always a pleasure visiting OAM. I recently purchased a bike here and was blown away by the experience. The staff was helpful, efficient and collaborative. Not once did I feel pressured about anything. In fact James insisted I take an extra day to think through everything! Ann made financing easy, comfortable and stress free.In general the feel of OAM is more like a barbershop than a vehicle dealership. The employees take the time to get to know their patrons. Corey at the service desk is great helpful, patient and general a cool guy!Absolutely recommend shopping here!

  Veronica Noyce
3 years ago
These guys were so helpful when I first visited, and when I returned to buy my first new scooter, they were patient and beyond helpful. They gave me and my bank 2 weeks to finalize financing, and held my scooter for me with a low down payment. James Bautista was the rep that helped me out, and he kept in close contact, emailing me and responding when I had questions and concerns. Plus, they have Saturday hours, important for me as I am a busy teacher with no spare time on weekdays! I highly recommend this shop and their awesome staff! They have a great selection of top notch scooters and motorcycles too!

  Brian Baldwin
5 years ago
Congratulations on smooth grand opening. The food was delicious and the staff was awesome. I've had various bikes serviced at the old location and have never received anything less than prompt and courteous service. Tucson is lucky to have a dealership like this again.

  Ron Satour
2 years ago
I ve been a long time shopper at On Any Moto. Their new store is amazing. I love RevIt gear which they carry plenty of.

  William Seltzer
4 years ago
Good group of guys here. Michael really cares about customers and James is extremely knowledgeable. Josiah helped me with getting the right Ohlins suspension components for my bike and I'm happy, happy, happy!

  John Fasino
a year ago
My second purchase from On Any Moto was just as great an experience as my first. I just traded in my Sprint for a new GTS. Great service from everyone.

  Ralph
7 months ago
Price quotes run like the stock market from quote to quote but at least they are in printable form if I had any time and need to challenge the in house network that was defended.No names no need no time no next time for me this time. Just a star for big D & happy C, thrive on team !Potato potato

  Jon-S
a year ago
Very happy with the service and communication! Corey and Alex will go above and beyond to make sure everything is done right on repairs! Thanks for resurrecting my old Harley-davidson!

  Kim Nenninger
2 years ago
I wanted to buy an affordable dirt bike. On Any Moto sells some Chinese bikes that were in my price range.We called the night before to see if we could pick a Kayo 230 in the morning, the salesman said that they would have it assembled and ready.We arrived at the store at 9:30a.m. and our bike was already for us to purchase. The bike had gas in it and was able to be started. The paperwork for the title was completed in minutes, our bike title was completed there so our plates would come through the mail. The service was excellent.As for the bike, I love it. So far it runs great and it is lots of fun to ride.

  Gary Yanamura
a year ago
I sure hope the parts guy knows more about parts than classic rock music, ha ha. Anyway, the tire guy did great work mounting tires for my 2007 BMW K1200GT. Fast and expertly done. Nice tips on tire pressures, especially since my rig has a sidecar therefore special requirements. And parts guy - just don t try to tell me that Steely Dan did Black Magic Woman. It was Santana, dude!