Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Susan Willis
5 days ago
I saw great teamwork and respect among the staff. I'd like to call out Erin who quickly greeted me and who kept checking on me throughout the process. Javier appeared to be in charge of the pit and also kept checking in on me. He consistently said thank you to the staff as they went about their work. Lastly Val, who appeared to be the office manager was professional, polite and kept me informed. They took extra care to wrap my back windshield wiper with a towel to ensure that while we were changing out the blade that the wiper arm didn't scratch the window. I just don't see this level of mutual respect and customer service. it was a great experience..
Mandalyn Lopez
a month ago
I felt comfortable and was advised about a couple of things that were a concern and they would get it fixed when ready. Staff were polite and helpful. Also I was able too use a discount since I was a returned customer and don t have one. Thank you so much!
Vicki Moyle
2 months ago
I just love the service I ALWAYS get at this location. For some reason, the employees are nicer and more professional than any of the other locations within 5 or 6 miles of my house. I go a few extra miles because I know I won t leave frustrated or dissatisfied.Whoever owns this franchise really knows how to hire the best.
Allison Cameron
2 months ago
Best Jiffy Lube I have ever dealt with. Matthew and Jay are extremely kind, knowledgeable and efficient. They truly care about their customers. Thank you very everything guys.
Haoxiang Li
a month ago
I was there less than 30 minutes for an oil change. The customer service was awesome!!! Highly recommend their services.
Michael San Jose
2 months ago
Very friendly and knowledgeable young employees, also have a great sense of humor, I will continue to bring my vehicles to this location
Jodie Carder
a month ago
There was a girl I believe her name was Erin.At the Oracle/Glenn store in Tucson,AZ. She was so personable.Very knowledgeable.I will be going back to that store from now on.
Jacquelien R Newbrey
a month ago
The employees at the Jiffy lube on Oracle and Ft. Lowell were very kind, changed my oil quickly and the service great. This will be my go to Jiffy Lube!!!
Emalee Hasman
5 months ago
Great service, took an hour for them to fix something that would ve taken a week at the dealership. Jay was very attentive and helpful through the entire process!Services: Electrical, Battery, Oil changeServices: Electrical, Battery, Oil change
David Fosca
2 months ago
Good work, by the employees at Oracle #860, 3260 N. Oracle Rd. Thank you Pennzoil is good oil , 422,000 + miles is a testimony.
Maddie Kay
9 months ago
Wow! The whole team was wonderful, but Mario was just so great! Super understanding and great customer service. Was more than willing to do not just an oil change, but entirely new brake pads and rotors 20 minutes before they closed. I really appreciated his kindness and I will be back! :)
Asia Gamez
4 months ago
Great customer service! Took time to acknowledge the issue my car had. In and out quick!
Zoe
7 months ago
I had a great experience with Jiffy Lube! Service was done in a timely manner and I felt included in what was being done to my car. Nothing was completed that I didn t explicitly ask for and I appreciate that they taught me things about my car, as I am not well versed in car expertise. Would definitely come here again for any future car maintenance.Services: Tires, Battery, Oil change
Bethany Pappani
9 months ago
This shop is great! The employees are fantastic. I stopped in there on July 3 to have my oil topped off prior to heading out on a road trip to go camping and fishing for the Fourth of July weekend. Not only did they accommodate us right away, but they checked all of my fluids, topped off my oil, checked my tire pressure all for free! Unbelievably excellent customer service. I will most definitely be back.
Rosela Gallardo
3 months ago
Good service so far there was a wait time and I spent a little more this time for our oil change
Lauren Belus
5 months ago
This were super busy and they still got me in and out quickly, while managing to tell me exactly how to keep my car running well. These guys are great!Service: Oil changeService: Oil change
Chandra Bell
9 months ago
Fast, professional, knowledgeable and friendly. Love this location. In and out in no more than 20 minutes.Services: Air & cabin filter replacement, Exhaust, TiresServices: Air & cabin filter replacement, Exhaust, Tires
William Scaggs
5 months ago
Fast service. They are a little lacking in training for things outside of simple things like changing oil. Maybe I'm too harsh because I'm a mechanic's son and know a little about cars.
Iliyalit Nogales
2 weeks ago
Tommy and Joe are great! Ty so much for your diagnostic and advice!
George A Diaz Lopez
2 years ago
We came in and the employees were working on one car but failed to mention to me who was patiently waiting in the service stall number 2 that the vehicle ahead of me was not able to start their car and so there was cars taken ahead of me. They did not even try to have me move over they just stood talking to each other until I approached them on why cars were getting seen and my stall was not even moving since my visit. The correct way would of been to let any approaching cars in that stall of the immobile vehicle and/or came out to tell us we were waiting for nothing. I am not even seeing anyone really working on any car other than the one that wouldn't start finally after one hour in the hot sun waiting for a simple fluid check. Very inconsiderate and I will not be using this place ever again. If they made comission per vehicle I'm sure more than one car every hour and a half wouldn't be happening here. Not happy at al Services: Transmission, Auto engine diagnostic
Thomas Smith
10 months ago
This store did a great job! They provided a quick and easy service that took no time at all. Thank you especially to Tiki for helping us in setting up the oil change! This is the store on oracle!Services: Battery, Oil changeServices: Battery, Oil change
Patrice
4 weeks ago
Very professional. Great experience, quick and thorough service.
Jaz jaz s
5 months ago
they ARE GREAT i just need a little break in the price for an oil change for my old van that is on its last leg and I am broke
Amanda Rehbein
a month ago
Erin was friendly, knowledgeable, and efficient. I will be a returning customer!
Me
8 months ago
RE: JONATHAN the Manager@ Jiffy Lubeon Ft Lowell & OracleWas at the Ft Lowell and Oracle Jiffy Lube and was informed that it would be 15-20 After 10 I went inside where it s coolerJonathan was very kind and courteous he was very professional and knew his businessAll of the guys at this Jiffy Lube made me feel very welcome and comfortablePeople like these make our lives so much happierTIKIDID my engine repair and wow what an EXPERIENCED mechanic he is!Thanks Tiki!!!Thank you JONATHAN for the excellent customer care you definitely went OVER and ABOVESincerely,An Highly Satisfied CustomerServices: Tires, Auto engine diagnostic, Oil change
Tammi Barrick (Tamara)
2 months ago
Great customer service. Was in and out in a very short period of time.
Andrea Castillo
2 months ago
Erin, Javier & Conrad were all very nice, friendly & helpful!
Pam Shepard
a month ago
Always trying to upsell with a new air filter, tire rotation, brake fluid, etc.Don't like that...
Romel Abieras
9 months ago
As someone who isn't very well versed in car maintenance, I can always count on JiffyLube the last few years to help me keep my truck maintained. Tiki and his crew do a very well job and makes sure to explain every issue I need resolved in a way I can easily understand.
Stella Yoshimura
a year ago
The staff went above and beyond to provide me with an amazing experience. The repair I needed was completed quickly, efficiently and cost much less than I was expecting. I am so grateful for the great customer service at Jiffy Lube!Services: Steering & suspension repair, Auto engine diagnosticServices: Steering & suspension repair, Auto engine diagnostic