Infiniti of Tucson

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karina Islas
a month ago
I just purchased a FX35 and I m in love! Tish Bradford made my purchase a breeze! She was even able to help me trade in my old vehicle. The whole process was so smooth, quick and easy! Tish made this experience enjoyable, she has such a great attitude and you can tell she really loves her job. Thank you Infiniti and Tish!

  Joe Kopp
a week ago
Damon greeted me as soon as I arrived. He took the car, had the diagnosis code quickly and the repair done same day. He was thorough start to finish. Great coffee machine at the dealership as well.

  Jimmy Stover
4 days ago
My service consultant Damom was great. He was knowledgeable and I felt I could trust his advice. From sales to services, we have always had an enjoyable experience at Infiniti of Tucson.

  greenhawk655
2 months ago
Always a great experience at the Service Center. My advisor Damon who has been my guy for years now always takes good care of me and my car. They are honest and have great prices. I know, because I shop around and I know a thing or two about cars. On top of that you are getting service from the Infiniti dealer directly, who are trained for your car and use factory parts. It gives me more of a feeling of security that it is done right.

  Jesse Cascino
3 weeks ago
Had a great experience. Pulled up and had Chris come and greet me explained everything to me that was going to be done. He told me how long it was going to take and it took less time. I am extremely satisfied with my experience with Infiniti of Tucson and will always recommend them to anyone..

  EILEEN RODRIGUEZ
a month ago
Best experience in purchasing a car that we have ever had. Tish Bradford our sales person is the best. She went way beyond trying to help us with a great deal. You need to ask for her when looking for a car.

  Tonya Moseley
a month ago
I don't know about their sales team, but Damon from their service department was absolutely amazing. Attentive, caring, and respectful. He went above and beyond to make me feel heard and to have all my vehicle needs met.

  Eric Bergstrom
3 days ago
Damon is very competent and professional. He cares about the customer and will do all he can to meet their needs. I always book my service through him.

  tanisha brown
a month ago
Tish was condescending and acted like she didn t want my business. I guess my budget (which was decent) didn t work for her paycheck. I have purchased plenty of cars, and I have never felt so belittled. She wasn t rude, but the interaction was very passive aggressive. Just a suggestion, end your email with I will keep an eye out for you instead of if your budget changes reach back out to me.

  Harris Jatoi
4 months ago
I recently traded my car for one at Infiniti of Tucson and it was an easy, smooth and professional experience from start to finish. I m almost two hours away in Phoenix and their salesman drove up their car to my home at a time that worked around my busy work schedule. I was able to drive and spend time with the car, fell in love with it, was able to sign everything right at my house, they gave me a great price for my trade and drove it back to Tucson. My salesman David and his finance manager Pancho went above and beyond to accommodate my schedule and distance and provided helpful, courteous, knowledgeable and professional service from start to finish! I highly recommend them, even if you re not a Tucson local like myself.

  Isaiah Clark
a month ago
Cayo helped me from start to finish with issues on my 17 q50 red sport. My turbos began to go out on me. I was under warranty thankfully. After oil samples and other diagnostics, I was able to approved for turbo replacement. Cayo had the job completed by the next business day. Not only is he fast and efficient, he ensures your vehicles safety and puts customer satisfaction at the top of his list

  Jamie Nelson
3 months ago
I have had nothing but positive experiences each time I bring my vehicle in for service. Damon Smith takes excellent care of me and ensures that my car gets the service it needs in a timely manner. I am grateful for his kindness, honesty, and willingness to go the extra mile to make my experiences exceptional. I am also incredibly grateful for the opportunity to borrow a loaner vehicle when my car needs service. I will continue to bring my car to Infiniti of Tucson for service because of the wonderful care I receive each visit.

  janet schloesser
3 weeks ago
In our 41 years of buying cars (our 6th Infiniti), Tish Bradford, without a doubt, was the our best sales associate. It was the quickest deal (1/2 hour) we've ever done purchasing a car. Smooth and seamless! Poncho also was a great help with all the paperwork. We love our QX60 and when we are ready for a trade in, we will be back.

  Michael McGraw
a day ago
Hi, Working with Damon has been a pleasure. He understands my passion for excellence. My QX70 is a big part of my current business dealing with my mother's estate. Damon, listen to my concerns, investigated, communicated and fixed the problem. Damon is an asset to your business. Michael McGraw

  Kana Mott
5 months ago
We've been receiving service here for 16 years, with two different vehicles. Damon Smith consistently delivers excellent service and while also keeping us clearly informed on our vehicle repair needs. Their administrative staff is also very organized and efficient. Thank you Infiniti of Tucson for making us feel valued and well cared for. We are grateful.

  Wreckage Riders
2 months ago
Damien was very helpful, professional, and a pleasure to work with. They ran a full diagnostics and found exactly what was wrong with my car and had it fixed within a couple hours. These guys know their stuff.

  Kevin McConnell
2 months ago
I recently purchased my QX80 from Infiniti of Tucson and had an outstanding experience, thanks to Tish Bradford. Her attentive approach made the car-buying process incredibly smooth. Tish took the time to understand my needs and concerns, ultimately winning me over. I am delighted with my new vehicle and foresee myself as a repeat customer. Five stars for a painless and enjoyable buying experience!

  Ed Weil
2 months ago
The service department of Infiniti of Tucson has done a good job maintaining my 2019 QX30S. Chris Barnes is my service advisor and keeps me informed of my cars status during repairs. When my car needed a part that was backordered, he kept checking on availability and again let me know how it was going. Chris returns calls promptly.

  Diana Garcia
2 months ago
Honest, knowledgeable and excellent customer service! Purchased my car in 2015 and still runs like new. Cayo Pico and his team have the best service! Love my Infiniti Q50. Thank you!

  Stephenie Sacca
a week ago
Very friendly, great pricing, comfortable lounge to wait in. Getting an appointment was easy, I was dreading the experience and was very happily surprised.

  Michelle Hooker
2 weeks ago
We recently purchased a new QX60 Sensory from Tish at Tucson Infinity. What a pleasant, seemless experience we had! Tish was prepared, attentive, knowledgeable on all features of our new vehicle and even set up our phones and music preferences. Seriously consider using Tish for your next Infiniti purchase, you won't be disappointed!

  Teresa Neubeck
3 weeks ago
My experience at Tucson Infiniti with the service department and Chris Barnes has been exceptional. Thank you for taking care of all my needs since the day I purchased my vehicle!

  Monica Valenzuela
10 months ago
I want to say thank you to Infiniti of Tucson, especially Mike and Pancho for making my recent buying experience one to remember. I recently was in a car accident and had my vehicle totaled out, so buying a vehicle was not first on my list of things to do. From making sure all of my questions were answered(I had a lot) but above all made sure i was comfortable and confident in my purchase! Would highly recommend if you have a family or friend looking for a vehicle have them ask for Mike from Chicago Monica V.

  Ann Liggins
4 months ago
Tish and Poncho provided a smooth and easy, straightforward experience for us as we bought our used car. We are so happy with the condition of the car and appreciate the service the car received before we ever looked at it. Best car-buying experience I ve ever had!!

  Sid Leluan
a month ago
As always, quick and efficient. Something you don't always get at a retail car dealership. Happy with our purchase and delighted with the service.

  Joel I
3 months ago
The service advisors, and anyone I have ever interacted with at this dealership have always been more than pleasant and courteous. Adequate services is always recommended for my vehicle, as well as recommendations made, and never any pressure for unnecessary work or up selling.

  Oliver Latimer
a month ago
I m from Las Vegas in town visiting family , my BMW brakes nights came for service, I was recommended by a good friend to take my BMW to infinity at auto show mall by a good friend, I was extremely impressed with your manger Mr. Pico took Great care of me . Thank you infinitely

  Ted Fichtl
2 months ago
We purchased a 2023 Infiniti QX60 with the assistance of Trish, the Internet Manager. She was totally wonderful, professional, personable and honest. She created a very nice deal and I think all parties are happy. If you are interested in a classy care, Infiniti is it. If your want the best partner in a purchase, Trish is it!

  Mark Browning
2 days ago
Great Service Center! Took real good care of me while addressing the issue. Cayo is awesome!

  Dawn Walker
7 months ago
Tish was amazing to work with! I wanted a specific car and she found it for me. She also was able to get it for the right price. She took care of me from start to finish! Very customer service oriented.Poncho was excellent as well. He handled the loan and financing exactly as we had requested.I will buy from them again and send friends and family.