Five Star Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kirk Tjalas
3 days ago
I cannot say enough good things about this company. They were very reasonable. They were extremely polite. I had a very difficult and challenging tow job that required a Cadillac hearse on hydraulics see picture attached. It required special use of boards and a very gentle touch. The tow truck driver was amazing. He let me know when he was leaving. He arranged and arrived promptly, even given the heavy traffic on a Friday afternoon in Phoenix Was polite, professional engaging he made you want to get your car towed from them. He absolutely deserved the tip. He got they were an amazing company. I would not hesitate to use them again. You should do the same. Thank you dive star

  Karl G
a month ago
Solid and reliable towing, and generous people caring for our vehicles behind the scene. The photos I have but cannot upload show a very clean set of flatbeds that care for my cars. A perfect tow to the performance shop. Car was safe and parked when I arrived.

  Robert Ramirez
a week ago
I had a great experience with this towing company. They were prompt, professional, and efficient. The driver was friendly and made sure my car was safely towed to the repair shop. I would highly recommend their services to anyone in need of a tow. Thank you for the excellent service! My vehicle was disabled on the Interstate and they ensured prompt and affordable service.

  Matthew Jones
a month ago
Friendly, quick service! I wasn't put on hold on the phone and the person was very nice. She had a driver out to me in about 15 minutes with a flatbed. He was fast and professional also. Delivered the car promptly to the repair shop. I'll definitely give them a call if I ever need in the future (though hope I don't need) and recommend them to anyone looking for fast, friendly, professional service! Thanks, Five Star!!

  Kristina Barrette
a week ago
Having your vehicle break down is NEVER a great day however Five Star Towing helped me out so much. The price was so very affordable and the town truck driver Christopher W. Was outstanding. He took great care of my vehicle. By the time he was done I felt safe with my vehicle on the back of the tow truck. I couldn't have asked for a better first time towing experience with this company and tow truck driver. Whatever they are doing they are doing it exceptionally well. Thank you again for towing my poor baby to the shop .

  Sean Damon
a week ago
In 53 years ive experienced plenty of issue that required towing. After meet Chris today from Five Star Towing, i was completely blown away with his excellent customer service and extreme knowledge of towing. As i sat comfortably in the truck, it was all hooked up and ready to roll in no time. Great equipment, excellent knowledge and stellar Customer service. Highly recommend.A big thanks to Chris and Five star Towing for making a stressful situation into a comforting cakewalk. You guys are the best

  MARYANN CABALLERO
4 days ago
Our driver was Awesome! My son loved her and the fact she had cowboy music on the radio!He didn t want to get off the tow truck She communicated with me and her location . letting us know her eta since we got stuck in the boonies We will definitely be using Five Star Towing again .hopefully later than sooner Thank you,Mary Ann Caballero

  Julie Stewart
a week ago
We were traveling from Oregon to Texas and pulling a small RV and our truck broke down on I10 just outside of Benson, AZ. Our insurance for towing called a lot of towing companies but none would pull the truck and trailer together. Finally, 6 hours later 5 Star towing came out a midnight and towed us to the nearest mechanic. He was very fast and friendly and I would recommend them to anyone that needs a tow. Thank you for such great service. The Stewarts

  Oliver Swan
2 weeks ago
Very easy to work with. I needed a large bus towed. They picked up the phone right away and provided a reasonable price compared to others, arrived very promptly and the driver and his assistant work extremely quickly and professionally. Everyone was very polite. Would hire again.

  Phaedra
a month ago
I had just moved to Tucson to teach and got hit by another vehicle which totalled my car .The gentleman who helped me was incredibly kind and resourceful.He was compassionate, which was such a Blessing.I would definitely refer this company and would use them again.Thank you guys for helping me during a really scary situation.Amazing service. Very kind and respectful.

  Andrew Walker
3 weeks ago
Herman the driver was AMAZING!!! I can t say enough about Herman!! From beginning to end. Pleasant conversation and very respectful of my car while loading and unloading. The phone operator was awesome, patient and kind.. The price was very fair as well.. Thank you 5 star!! I will definitely recommend you all to people that might need a tow.. Keep up the great work!!

  Juan M Romero
4 months ago
I called, answered right away. Very polite staff. They were there fast. New trucks 2024. Jorge the driver was great. Thank you.

  Michael Wolf Heid
2 weeks ago
They are true to their word and their advertising, lowest cost in Tucson and very fast service with arrival to pickup my 2001 Silverado in less than a 1/2hr and the dispatcher and tow truck driver being very professional and friendly! Will definitely recommend and re-patronize this company! #1 100%

  Michelle Altieri
2 months ago
The woman who answered my call; was courteous and efficient.The woman tow truck driver; called on her way & was highly skilled at maneuvering the truck. She made hooking up my wrecked jeep and pulling it on to her flatbed, look easy peasy..in the dark, and rain too.These ladies rock, and aren't afraid to work at night either.So glad they were there when i needed them, with only an hours notice. Very affordably priced also.Thanks Ladies of Five Star towing!Michelle Altieri

  Curtis . Tirey
3 weeks ago
Today i had a positive experience with Five Star Towing. The driver was friendly and professional he loaded up my little Blazer with care. Thank You !

  Michelle's Personalized Cleaning
8 months ago
My car died on a rainy Monday evening, I had my insurance company call for towing. Took them almost 3 hours to get there. Amber Kelly was the tow truck driver that got me home. She s a very nice person that did a wonderful job getting my car loaded up onto the tow truck and got me home safely. Thank you Amber!!!Service: Car towingService: Car towing

  Holly Ellis
a month ago
Great service the driver was excellent and very appreciated he showed he really cared thank you I am so glad I called you! He definitely went the extra mile and in inclement weather no less! He really did a great service to us I will recommend you highly to anyone who needs your service.

  Greg Miller
a week ago
My experience was excellent with your company. Gentleman that helped was so nice and helpful.

  Tracy Rakotomalala
3 months ago
Amazing service! Jayson was professional, punctual, knowledgeable, and very kind. He even made sure I was safely in my car and settled before he left. A+++! Would recommend to anyone in a heartbeat and will for sure use again! Thank you Jayson and Five Star!

  Angela Papalii
a month ago
Very nice gentleman dropped my car off at my home, he was professional and knowledgeable, and fast. 5 stars for sure!!

  Danielle Ash
3 days ago
I thank the staff and the driver who came out to help me remove my RV everyone was very compassionate for the situation that I was going in and the driver took great care of my vehicle to her final destination I appreciate if I start towing so much. Would definitely recommend

  Jeremy Askew
a year ago
10/10 my driver was on time, helpful, informative, and professional. Give him a raise. Also there is a real person that follows up with you experience ,and they are very patient and super cool.Last tow i called took so long i was able to limp my vehicle home before they called me back to schedule.Service: Car towing

  Mareechi Patel
a month ago
Extremely fast and responsive. I don't remember the service rep, but he was amazingly nice an respectful. There was miscommunication between my car company and the tow company. But the tow guys took cR of everything right away, all problems solved without any hassle on my part.

  Steve Applebaugh
2 months ago
Amber is the ultimate professional using great skills loading our car on her truck. Her particular skill set and competence gave me genuine confidence that everything was going to be fine. I will have Five Star Towing as my first and only choice for towing services. It's name suits it -- 5 stars from me!

  Lia no mundo
9 months ago
Jeff arrived exactly on said time, was a courteous and friendly driver who was thorough on tying and double checking the security of the load, explaining all the details of the service and later contacted me to inform arrival at the drop off location. Fair priced and great service! I recommendServices: Car towing, Long distance haulingServices: Car towing, Long distance hauling

  Serena Garcia
5 months ago
Driver, Amber, was very professional, caring, and knowledgeable. Driver got down at repair shop with me to ensure they were able to assist me and meet my car repair needs. She waited with me as the service person obtained info, pricing, and parts availability. She put personal touch into her customer service to ensure i had the details of the repair worked out that I was satisfied with and that met my needs to ensure car repairs needs would be met and I would be able to drive home the same evening as I was 90min away from home and not familiar with the area. She was positive and kept me positive during a high-stress time...she was wonderful.Service: Car towing

  Yaro Parkhomenko
2 months ago
Words cannot explain how grateful I am for Five Star Towing. I ran out of fuel in my semi traveling down I10. When nobody was available, Jason from Five Star showed up with diesel. Many attempts later the truck still wouldn t start. Being on the side of the freeway for over 6 hours, discouraged and not knowing what to do, I got a phone call from Marteen (the owner of Five Star Towing). After hearing that I still couldn t start my truck he said he was personally on his way to come help me even though he was home and it was 11 o clock at night. He showed up with his son that also works with him and they got my truck started in no time. So good to know there s still humanity and good people in this world that were there to help in my time of need. Highly recommend this place. Big shout out to Marteen and the team. Such kind and compassionate people. God bless you guys!

  Jason James
a month ago
Very attentive. Quick, clean, polite, and careful. Affordable.

  DC Delsid
3 months ago
Over the phone service person was very polite and prompt with excellent service, driver was on time very polite and went out of his way to show and explain what he was doing. Overall great experience across the board. Would definitely recommend and use them again

  Dwayne Cumm
4 months ago
Your driver was excellent very professional.. and my car was unloaded and offloaded with professionalism. I would recommend your services anytime if all your drivers are like that