C & S Locksmiths
4.1 (326)
1435 W Prince Rd, Tucson, AZ 85705
(520) 888-6890
candslockandsecurity.com
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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matt Fong
a month ago
Recommend by my brother, and now I m recommending C&S to ya ll. Fernando of C&S came out to fix my unusually expensive front-door deadbolt. Upon review, he could have easily suggested that I replace the entire internal system, but Fernando made good work of his tools and fixed my broken lock with ease. Thanks again, Fernando and the C&S team!
Raymond
2 weeks ago
I accidentally broke the key in my Club steering wheel lock but thank God, the lock was in the open position. I asked C & S Locksmiths if they could provide me a replacement key, beings there's a serial number stamped right on the key but they said they would have to make me a completely new key. The charge for this replacement key would be $10 and initially, I was okay with that. However, they didn't even have the exact key blank to make this replacement key. The key I ended up with has a much smaller head, the part you grab, which isn't very convenient, as far as I'm concerned. Plus, this key seems to fit fairly loosely and sometimes I have to wiggle, or pull this replacement key out slightly, before it will even turn to open my steering wheel lock. I could understand this if I went to the local hardware store but not from an actual locksmith! I'll somehow manage(tolerate) this subpar, replacement key but I would never recommend this locksmith to anyone, after my own personal experience.
Rick W.
2 months ago
This isn't a typical review, but a positive one all the same for this considerate Tucson business.Fedex had mis-delivered a large package to C&S by mistake who looked after it like it was their own. This was my first visit to this business but after seeing a very professional shop and dealing with pleasant and helpful people I know where I'll be going when I need a locksmith.Thank you,Rick W
Mark Karwoski
10 months ago
Excellent service. Friendly personnel. Needed a new key for a garage door lock however I did not have the original. They where able to make a new key instead of buying new locks. I highly recomend them for all your lock and key needs. By the way, they have an excellent showroom if you are looking for custom keys and accessories.
LeBernard Ochoa
a month ago
Fair price for the new programmed car key but the one I needed was not in stock and needed to be ordered so maybe I'll be a customer another time as I needed a key in my hand like yesterday. Friendly patient staff as well so give em a shot!
Donnell Elkins
a month ago
Great place family values reasonably priced. They don t want to try to just take your money. They do quality work.
Val Messenger
3 months ago
I had the BEST experience with this company! I called early one morning to get information about having a locksmith come to my home and the young man I spoke with asked lots of questions and convinced me to come in regarding my key problem. He assured me I didn't need the locksmith to come out, I just needed my keys cut properly. Well, he was right, he cut my keys, and they worked just fine. LOL, he saved me a lot of money!
Robert Barth
2 months ago
95 dollars for a key to be cut? And I had the blank...... went to the DEALER it cost a third of what c and s wanted. Been using c & s since the 80s....sold maybe?
Noah Jeppson
a week ago
They always take care of what I need first time with no issues.
A C
a month ago
Whom ever is answering your phone was not very pleasant. First impression can shoot a customer out the doortherefore I called someone else for the business
Jessica Gaytan
5 months ago
Wow! Extremely Rude. I have never worked with a company who was so rude. Things happen, and things change and sometimes they cannot be helped. But calling people RIDICULOUS is VERY unprofessional! Will not be recommending.
Zach Nichols
3 months ago
Needed a replacement key with remote fob for 2000 Lexus RX300 and they had us done and out the door in 20 minutes.
Rue Chatfield
2 months ago
I went in with some locks that I thought I would never find. They had them and rekeyed them to my current locks at a low price. Will do business with again.
Hector Cruz
a year ago
Awesome and friendly service. I called 10 minutes before closing. I hate to do this to a business, but i had an emergency. They told me to come in.I was greated with a smile. Taken care of right away. Initially came in for a duplicate key( copy of a broken key) . Once i was there i asked if they could cut a key for my service vehicle( needed am extra key and key fob). The staff took care of it right away with a smile.Really appreciate it.
Andrew Minkel
a month ago
Made new keys for my truck very fast and friendly
Don Mounce
10 months ago
I have a used Hyundai Veracruz where the fob was dying, I only had the one, and a major auto repair chain, a major Hyundai dealer, and three locksmiths had no resolution for me, as the auto system has a reputation for being difficult. I was about ready to give up hope, and had no idea how I might start the very good car. A friend told me Carlos at C&S was the best in town, he spent a half-hour digging into the antiquainted system, and gave me two replacement fobs that work perfectly. WOW!!! Wish I could give him more than five stars!
Burke Bombaleo
8 months ago
I brought in an antique lock from an old chest. I asked them to figure out the combination and they did it in no time at a very affordable price. Edrick and Matt took good care of me and now my old chest is fully restored!
Malinda Southworth
2 years ago
Had to get new keyless entry for my work truck. Rebeka & Carlos were great! I will bring all my issues from now on! Thx again!
David Brady
a year ago
I'm doing a vehicle restoration and brought in a glove box lock that needed do be rekeyed to the new door key. And these guys were awesome! About 15 minutes later and everything was done. Amazing job guys. I will always come back for anything else that comes up.
Nidia s World
2 years ago
If you re Mexican do not I repeat do not come here!!! They are very rude the lady that claims she s the owner will go full Karen on you and call the cops when she doesn t get her way! She s very rude and unprofessional! All of this over her getting bothered by a costumer parking in her parking lot
George Chiesa
8 months ago
I had two door locks swapped out and two keys keyed to the rest of the house. The total bill was $428.76. Usually, when a business sends a technician to your home, the trip cost is applied to the work done. Not here. They charge you $75 to come to your home-then $65 labor for each lock to replace; they took out and replaced six screws. Then add the cost of the lock, with markup.Usually, when a business plays these games, they have difficulty keeping the lights on.One understands that any business has overhead to cover, but you cannot run a business on the back of a single customer. Next time I need a locksmith, I ll give someone else a chance to abuse me.PS The technician, Edrick, was extremely polite.
Shannon Barton
a year ago
I've gotten all my keys done there including some car keys and random trailer hitch keys. They are a small owned business and they get pretty busy so sometimes there's a little bit of a wait depending on the day. But if you are clear and concise in what you're trying to do, they can help you out.
Michelle Breslin
a year ago
Do not ever use this company customers deserve better service than what they provide. This is one of the most unprofessional and rude companies that I have used or spoken to over the phone in many years. When I called to ask for assistance to simply cut a lock off a shed, literally less than five minute job. The gentleman was incredibly rude told me they were booking out for Wednesday or Thursday . When I asked if I could make an appointment for Wednesday, and then I would call and let him know if I sound found somebody who could do it sooner, he then told me that they don t do that. Then they said they don t book appointments and they don t work like that although in the beginning he said they were booking for Wednesday or Thursday .I tried to explain my circumstance as I am only here for 3 days and wasn t trying to be rude and he kept cutting me off. Very rude, very unprofessional.
Alexis Moritz
a year ago
Both guys were extremely helpful. They were kind and patient with me, they didnt make me feel dumb with the situation. Even explained how batteries do have shelf lives, which it really good to know if you didnt They taught me how to emergency start my push start scion tC over the phone, they fixed my old key fob and set me up with a new one and a cut key in quite a quick time as they remembered I was on my lunch break. They were informative and even offered to give back my old battery (got from walgreens that morning) so I could get my money back. Very professional, and definitely worth the drive over. I was very satisfied :D 10/10 would recommend.
Michael Fielder
3 months ago
Fascinating place. I will go there for my car keys that I need made
Jason Blair
a year ago
called and was quoted $65 to re key a ignition switch.drove 40 miles to find out its $175 now, what a joke this was once a good company i guess they dont run it like the previous owners, or seem to care. called another company it was done right away for $50 and they appreciated my business.
Steve Sage
a year ago
I brought in an extra ignition switch from my 37 old car and they were able to make keys for it in 15 minutes. Amazing. Great service.
Jim D
10 months ago
Three other key makers in town couldn't make the keys I needed or made them wrong. C & S had 8 keys made in about 10 minutes, all correctly and I was on my way again.
JARED Johnson
a year ago
I can honestly say, I have been using C&S for over 25 years. But the new owners are not the same honest and loyal people that have built the company reputation. Do yourself a favor & shop around first. And if you do choose to use their services. Get a written estimate, so they can"t upcharge you after the fact..
Phelicia Martin
7 months ago
I love this place. Everytime I have a key issue , they solve it. From spares to hide a keys... they have it all.