AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Townsend
a month ago
I came in for a battery warranty swap, Jerry was very helpful and swapped my bulging battery for a new one under warranty, quick and easy, the car starts now! I'm very happy with the ease and hassle free customer service.

  Monica Sandoval
4 months ago
I was helped by Aiden Best. He s cool and Marcos both were very helpful people in my time of trouble and needing a battery replacement. I think them coming to my rescue very good service. Thanks guys.

  dani smith
4 months ago
I went here looking to get new headlights for my car and Matthew Z helped me. He triple checked I was getting the right kind, offered me multiple different options and even switched them out for me! Thank you Matthew! And happy holidays

  Odette Castro
5 months ago
Martin was SUPER helpful, provided excellent customer service and even brought out chairs for me and my dad while we waited for him to install our battery! We will definitely be coming back to this location for all our car needs! Thanks Martin!

  Jennie Uhlmann
5 months ago
I had to replace a headlight on my Volkswagen. I know from the last time I had to do this, it was very difficult to access. I went into this AutoZone location last night, and the man who helped me was incredibly kind and patient with me, and went out of his way to help me replace the bulb. I absolutely did not expect this, and it took him some frustration to get the job done- because the engineering of this part is truly terrible- but he patiently figured it out and saved me a lot of frustration. He was happy to help, and I honestly cannot say how rare that is nowadays. I am sorry I did not get his name, but he was a taller man with a light beard (no mustache). Whatever he is paid he deserves triple. This store will always be my first stop when I need help with my car- and it s because of the employees. Thank you so much. And give that man a nice bonus.

  Andrae Kalbfleisch
8 months ago
Marcos is awesome I had an issue no one else could help me with. He was very respectful and knowledgeable and handled my problem promptly. I would recommend the store on speedway and craycroft before any other store in Tucson they are AWESOME!!!

  B. Wallis
3 months ago
Thank you Matthew for all your help!! Not only was he friendly the moment I walked into the store, but he was very knowledgeable, and helpful helping me with my battery cable and replacing it- This store was neat and clean, and even tho they were very busy with customers, Matthew took the time to focus on my questions instead of rushing me thru the line- I recommend this AutoZone for sure! Remember, ask for Matthew!!

  Albert Bitar
2 months ago
I went to the location on speedway and craycroft and Marcos was amazing he installed my engine air filter perfectly and tested my battery. Marcos deserves to be promoted.

  Hope Spear
2 weeks ago
Patient, friendly staff. Determined to get the job done correctly. I'm Thankful for considerate customer service.

  Mickey Mimi
9 months ago
Jesus was awesome ! He did a great job in getting me the part for my car and replacing it !! He was fast and very helpful in this 100 degree weather . They have an awesome team

  mindy
4 months ago
I received great customer service at the Autozone on Speedway and Craycroft. My family and I were helped by a manager I believe his name was Jeremy. He really went out of his way to resolve an issue we were having and did a great job dealing with my high strung, stressed parents. We could tell he was determined to help us and he completely resolved our issue. Afterwards, Carlos did a great job switching my battery and I was surprised by how quickly and efficiently he was able to do it. Hopefully we will always be helped by Jeremy and Carlos at all of our Autozone visits -- thank you both!

  Heidi Wilson
4 months ago
Martin Ghe's the man! helped me with my battery with the posts that kept popping off and fixed itQuickly and is staying we're is spose to be with a great charge

  Laura Lempe
3 weeks ago
Marcus F. Was fabulous at helping diagnose our check engine light! Very professional and the entire staff at the Auto Zone on Speedway are friendly!

  Kate McGuire
4 months ago
If I could give a lower score I would! I came in this week to get the battery changed in my car keys and the asinine workers literally broke my key in half, did not replace the battery, and then forced me to pay for the glue to fix the key. It is still broken and now I cannot drive to class or school until it is fixed. They are scammers and will bleed you for money. Do not go here.

  Jasmine Phillip
a month ago
This location is awesome. Marcos V actually asked to look at my old alternator and replaced the one I bought with another one.

  Szabolcs Denes
6 months ago
Martin was very helpful in locating the parts that I needed. He did his due dilligence to make sure that he didn't miss the part on the shelves or in stores, and was able to help me quickly locate the correct part at another store and set it aside for me for a later pickup.Thanks for your help Martin!

  Sydney Peare
6 months ago
Great experience with a good price! Martin G was incredibly helpful when I had to come in late for a battery replacement and ensured I had the best deal for good quality. Very grateful for his service!

  Rebecca Miller
7 months ago
Marcos was the best!! I called we connected right away and I knew I could have someone fix headlights.He also showed me how to do it myself for next time. I'm definitely coming back. Great place, great environment, great person!!!We need more of you in Tucson!!! You bring a special attitude and work ethic to your team and Auto Zone.- Sincerely with gratitudeRebecca Miller

  Sandra Barnett
2 months ago
Jesus Othon gave Mr great service. Very knowledgeable. Gave me great information. I will surely come back to auto zone.

  Claudia Quintero
3 months ago
I am very relieved to have gone to AutoZone on Craycroft and Speedway everytime I need something that goes beyond just buying an item. Two days in a row I've been there for two different needs and the customer service is great as they take pride of it.Today Mr. Jesus Orton exceeded my expectations because he stepped ahead in helping me to what I wasn't knowledgeable about and tried different ways with success to resolve the problem it got me there. The first time Jesus helped me it was outstanding; all his guidance I am following for a painting project.Thank you AutoZone

  araceli acosta
4 months ago
Marcos was very helpful right when I came in he offered to help he gave me great service!! Definitely recommend

  Tricia Sam Gutierrez
4 months ago
Aiden and Marcos were super informative and helpful when I came into the Speedway & Craycroft location for battery concerns.They get ALL the stars

  Barbara Fraps
6 months ago
I just had a headlight bulb replaced by Jesus Othon at the Tucson AutoZone at 5609 E. Speedway Blvd. His customer service and attitude were exemplary. When I asked if installing the new bulb was something AutoZone staff would do, he said that yes they would if the old bulb was easy to access. After checking the location of the bulb in my car, he said, "I would be happy to do it!" In spite of the skinned knuckle Mr. Othon earned replacing the bulb, his attitude was always positive and showed he really was happy to help me.

  Stephanie Garcia
7 months ago
Jesus is the best! It s blazing hot outside and he had a line of people needing batteries replaced. He did it quick, one by one with a smile on his face :) we have to appreciate theses workers more!

  Liz Brown
4 years ago
Just needed some motor oil. I received good service, gentleman working there was polite and helpful, seemed to know his stuff. I went early in the morning, before 8am, I was the only customer in the store. Will probably go to this store again for basic things like oil and windshield wipers.

  robert sumner
6 months ago
This review is for autozone West Prince. The employees do not know what they're doing there. When questioned about parts that were purchased instead of answering the questions they wanted to Upgrade to a much higher price product. Even when their website sent something that they were saying differently.They seem to want to sell you anything

  Margarita Mailander
5 months ago
Jerry, Dominic and Marcos were very helpful with helping me diagnose my car issue while being very courteous and pleasant. I will definitely be back to this AutoZone. Thank you!

  Alexandria Kathleen Bober
4 months ago
Dominic had amazing customer service and interaction during the purchase and installation of my battery.

  Brittney Schneider
8 months ago
Recently visited due to suspicion that my battery needed changing. Great service. Ricky answered my call to check my battery warranty and then greeted me upon arrival. Changed it out for me and got me on my way. Appreciate the help to get me back on the road. Thanks Ricky and team!

  Milissa Daves
7 months ago
Marcos is really amazing. He helped me with my car battery and was so patient and kind. I can t recommend him enough!