Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jack Bartlett
5 days ago
This shop has provided me with outstanding service at affordable prices for many years. Their service is prompt and reliable, and their communications are excellent. I trust Star Service. I am very grateful for this shop and hope they stay in business for many more years to come.
dePhane marcelle
a year ago
This is such a great place, I want to keep it a secret, but won't. You'll never get better more friendly service than here. Jerry is the best!
Erik Watson
a year ago
I ve taken all of my Benz s to Jerry and Sy. I wouldn t trust my cars in anybody else s hands. They have so many years experience on these cars, I would trust them over any Mercedes dealership. They have found and repaired items that no one else even had a clue what they were looking for. And their charges are really great as I m disabled and live on fixed income. I feel like they are family everytime I go in their office. Thanks Jerry for always taking care of me!!!Services: Auto water leak repair, General repairs & maintenance, Steering & suspension replacement, Tire rotations, Engine repair, Vehicle Inspection, Auto maintenance, Oil change
Kerrie Brown
6 years ago
The mechanics are trained to work on Mercedes. They are fast and do a fantastic job. I have never had a complaint with the work they have done. They do the work for a reasonable price. Much less expensive than the dealership. They explain the work that they do and what needs to be done Jerry is very personable and he will work with you no matter what needs to be done on your car.
Ryno
a year ago
Jerry is nicest, honest mechanic Ive met in YEARS probably ever. Nobody hardly even wants to touch an old benz. I explained to him how I was in a bind due to losing a job right after buying a project. They inspected my 50 year old 73 and didn't charge me a dime. He defienaly has my business for life. Don't hesitate to use this shop. People like Jerry are hard to come by these days.
Bill Nolan
2 years ago
This was a terrific MB repair shop. I was from out of town and the my car suddenly broke. The staff here were extremely helpful and most importantly honest. They got my E550 fixed and on the road in 1 day. Their fees where extremely reasonable for the work I had done. I highly recommend Star. Bill Nolan
Jeremy Cooper
8 years ago
Jerry is the best! He does all he can to keep costs down and is great with the repairs. He has made the restoration of my 300D a dream with his hard work. He goes above and beyond with the service he has provided to me since I first took my car to his facility. I honestly believe people should buy a used Mercedes that needs repairs just so they can have the ability to interact with Jerry. I tell as many people as I can about the shop so they can know how much money they will be able to save and the level of service they will receive. If you read this review and are wondering where to take your Mercedes...take it to this service center. I am not sure words can convey the esteem I hold for Jerry and his business.
Reg Destree
a year ago
I've taken my mom's GLA250 here twice. They are knowledgeable, reasonably priced and have addressed both issues. The cost and communication was much better than the dealership.
Wolfgang Koester
4 years ago
Si and Jerry are honest, straight forward with an amazing ethical and professional attitude and passion that unfortunately has subsided in the automotive independent service industry. I have been bringing my Mercedes' there for 15 years+. I recommended them to my mom and would recommend them to anyone who asks. Thank you Si and Jerry.
A Richardson
6 years ago
I am new to the Phoenix Metro area and I was very skeptical with trusting my E-350 to just anyone. I first visited the shop to get a quote and feel for the atmosphere. After visiting many other shops, Jerry with Star Service definitely had the best customer service and very knowledgeable about Mercedes. If you are a woman who get tired of service repair shops giving you astronomical repair prices you should try Star Service, they are very honest.
Tara N
2 years ago
Only good things to say about this place. I have an older mercedes that has some problems and these guys have always done a great job, I ve never had any issues, and definitely a fair price. I would highly recommend them to anyone.
Max Tseng
3 years ago
Unfortunately I parted ways with my previous Mercedes shop that my family has been using for 30 years. As much as I hate to say it, had I known Star Service along w/ Jerry and his crew were out there in Tempe (which is on the other side of town for me) I would have done it a long time ago.Jerry and Si fixed an idle problem that no one had seemed to be able to fix for the last 20 years, fixed an A/C leak, fixed the brake system and did some other work for me all at a very reasonable cost. I should also mention, they did replace and fix several minor issues they came across while working on the vehicle at NO COST!I can't recommend these guys enough and from now on, I'll be making the drive to Tempe when I need any work done on this car.Services: General repairs & maintenance, Electrical, Auto engine tuning, Engine repair, Brakes, Air conditioning, Oil change
Al Mercy
a year ago
Great customer service and pretty prompt but they were not able to fix the check engine light issue I came to them with. Ended up replacing a couple parts and still had the same problem persist. That sucks :(
mike mclauchlin
10 years ago
I'm new in Arizona and I was a little worried about where to take my Mercedes 560 SL ,, the best experience both times,, very professional, took the time to explain things,, these guys went above and beyond. Reliable, honest, professional, and reasonable. Thank you !!
Bob Hale
4 years ago
If you Own a Mercedes you are going to be hard pressed to find more knowlegeable technicians! Si, Jerry and Kyle have over a hundred years experience between the 3 of them, and have always provided me with at least 3 options on how to remedy what ever issues one of my cars threw at them, and sometimes that would be the hard truth that a car should just not be fixed as it would not be cost effective.Now I should add that I have owned over 30 MBs over the last 20 years and I have brought them everything from a 1961 220s Fintail to a 2004 230c Kompressor and they have been able to service all and stand behind their work keeping my fleet of cars running strong and reliable! Ive taken many of my cars(1984 500sec, 1989 560sec, 1982 300sd, 1988 300td)on road trips over 5000miles in the summertime with not a worry because i know my cars have been properly maintained with Star!So get aquainted with Star they will make your car and your wallet very happy! Also will educate you if you seek MB knowlege!
Abhishek Seth
a year ago
Outstanding service. Really THE place to go if you have an older Mercedes.Fast service and friendly and trustable folks.Thank you
Marcus Mitchell
3 years ago
If you need work or service done on your Mercedes I'm not sure I would consider any other place in AZ. We have been coming here for more than a decade 5 different cars. we moved across the state and makes the driver whenever needed well worth it great people excellent work
Ryan Foster
8 years ago
I've trusted star service with both of my cars for more than 5 years. They always go above and beyond with the repairs they perform and always give me fair prices. This is the best shop in the valley!
Queen Henry
6 years ago
Im so disappointed i gave this guy a good review he screwed me! my issue was the car would die and i leaked oil..i told him might be battery or alternator..he charged me 400 for battery n to fix oil leak ..ok right when i drove a mile oil light came on he said light didnt come on for him umm he should have checked oil level next day my car dies n i had to get towed to his shop.he then said he put it on tester n he charged me another 220 when my boyfriend picked u my car the engine light was on and my car still was dying on me ..after i had enough he says it might be my key!!!! That he says he cannot do ..i have 2 go to dealership..he could have told me 340 dollars ago.Big Mistake takibg ur Mercedes-Benz here im warning you so if u get screwed its ur own fault
Dan Proudfoot
4 years ago
Jerry was a pleasure to work with and did a very thorough and detailed job on a pre-purchase inspection of my new '98 SL500. Thanks again for the great work!!
Lynn Mitchell
a year ago
Replaced hydraulics that operate the convertible top on my 2005 320clk. Excellent job!!
Chel Hicks
10 years ago
They are wonderful. Always helpful and honest. I have trusted them with 2 mercedes over 6 years and refer them to anyone with a mercedes
Mladen Micic
2 years ago
Great folks, very knowledgeable, extremely helpful. I wouldn't go anywhere else in Phoenix metro for older Benz service. 1989 W126 420SEL
Paul BIGBOYRIDES
2 years ago
Great place and honest techs 5 stars in my book! Also a shout out to Si Roosa from Florida Hoofty says hello!!
Paul S
a year ago
Honesty is their greatest qualities. But they know your Mercedes car!
John Tschimperle
2 years ago
Great job good price will go back they have been working on Mercedes long time
Brian A.
5 years ago
They made repairs on my Mercedes C300 4matic. I found them helpful, knowledgeable and honest.
Tracy Cornea
a year ago
Got prompt and quality service at a fair price
Tim Troxel (Team Troxel)
7 years ago
These guys took care of me!! Great service and very affordable...let them take care of it! Thanks again guys!
DMAC M
2 years ago
Ryan is really great knowledgeable and fair