From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Yungmax W
3 months ago
Rebuilt my LS 2 engine in my 06 GTO. Installed a new clutch and fly wheel. Also the new short shift he recommended is working great. Was happy to find a shop that took the time to do it right. Will be working with them in the future.
Michael
4 years ago
Best shop experience I ve ever had. Tony did an insurance repair perfectly for a fraction of the insurance company estimate and did it on a Sunday to accommodate my schedule which he totally didn t have to do. Awesome customer service, I ll definitely be a return customer and recommend to all my friends and family.4/25 Another amazing customer service experience with Tony, way above and beyond. I had an issue with my interlock company not wanting to honor the rebate they had offered me before signing their lease. Tony being vendor for the company just simply said to conference him in on the call like it was no big deal and he'd take care of it which he did. This was after I had talked to multiple customer service reps at the interlock company and got the company line and run a round for weeks. Tony fixes it in a matter of minutes and saved me a hundred dollars. I can't say enough good things about the work done and the effort taken to make me a repeat customer. Like I said before, friends and family will definitely be coming here for now on.
Ryan Parra
9 months ago
Don't bother calling with questions. The idea of customer service seems to be a foreign concept to Tony, who seems to be the guy in charge. I called asking when I could be serviced and what times they were open through the week. His responses were curt to the point of rudeness and argumentative. I was cut off several times during the span of my SHORT call, even when I was basically going to do THEM a service and correct the times Google Maps has displayed. However, he "doesn't care what Google Maps says." So the times will remain as they are. Woe to the poor customer who trusts the display and then gets there when they're closed.Edit: Based on other reviews, I'm not the only one with this experience. On top of that, it's NEVER a good sign when the OWNER - who is supposed to be the face of the business - argues with customers on the phone, in person, or especially in reviews. It doesn't look good.
50 STAR STRIKER
3 months ago
I have brought my truck to them for years and have had impeccable service. Will always recommend them for auto service.
Eddie Schubert
10 months ago
This guy is genuinely not a nice person. If you have any questions you will be met with a rude rebuttal. Makes people wait outside (even though there is a lobby), maybe that s what I get for drinking and driving but that is still no way to treat a paying customer. Took business else where and have had service with a smile since:)
J K
3 years ago
These guys do good work. I had to have my interlock exchanged from my Challenger to my Giulia. After I left I noticed maybe a couple hours later that my device wasn't functioning the way that it normally does. I called back and they were able to get me back in same day to replace a part that was faulty. Car was returned in great condition. Thanks guys
Brenda
4 years ago
Thank you Tony for always being helpful and giving outstanding customer service. The first time going to Pure Auto I did not know what to expect on how to work my interlock. However Tony was able to go step by step and teach me how to work the interlock. Incase of emergency he is the Guy that can always be there for you. Check this store out.Thank you
chad carlson
4 years ago
Tony is a really good Guy. I went on Vacation for 2 Weeks and when I went to start my car to go to work my Intoxalock said will not start and service is due now. They gave me 2 hours to get to Pure Auto and got their early and I called Tony and he said yes I got you right away at 8:55am before he even opened! I was out of the parking lot I think at 5 after 9!!! , Look Customers that Dont Give Respect You Will Not Get it Back if You Dont Show it in the First Place. Get a Clue. I always get Good Service because I am Respectful and I Show Consideration and I am Patient.
Raquel Avena
3 years ago
Tony (Anthony) was the sole contact for my install. From the first conversation he was exceptionally rude! He yelled at me, refused to provide necessary information and was just all around an awful person to deal with. I had to change where I calibrate at so that I did not have to see him. I was surprised with the amount of money I paid to receive such awful service. Very disappointed.Nice response. You proved my point.
Evaden Ruiz
a year ago
Literally cut all the way through the wire in my fianc�'s steering column. Absolutely not okay.
Christopher Oden
4 years ago
I have not been as rude to anyone as this person way to me!! I spoke with Anthony who I think is the owner, known that he works with INTOXALOCK whom I received his phone number through. He was charging me $150.00 when normally a recalibration is $20.00-$40.00 and the next person they checked on was only $80.00. I could understand $80.00 for them coming to y home, however $150.00 not knowing any better is just over charging period! Will never use him or his company for anything related to automotive work.
Jen Mitchell
3 years ago
Tony was super informative & was able to show me how to use my breathalyzer properly! Unfortunately Intoxalock did not communicate the wait time so when I got to the shop I wasn t prepared but Tony got me in & out like he promised!
Mason Hall
5 months ago
The times that they are open are completely wrong. Don t go here if you expect help.
Natalie Flores
3 years ago
anothony was very rude and disrespectful to myself and my husband he tossed our bank card when he seen it got declined and laughted at us and he even said that we had to pay him extra to put the intoxalock and even after that he didn t install it he didnt want to give us our money back so we had to call our bank
Jaime Leadman
2 years ago
Thank you for fitting me in on a Sunday to deal with my annoying Intoxalot which was set for lockout in a few hours and my service center was closed. You helped me avoid aggravation and more wasted money. Thank you!
Elisa
3 years ago
I came here for my interlock installation and have been coming for my recurring calibration. I have been having an overall easy experience. The fellas here have been helpful.
monique bell
a year ago
Please show you re customers more Kindness, Dignity, & Respect. Although, they may have made a mistake they are still human beings.
Gilbert Lugo
4 years ago
Scraped up the rear quarter of my car when I pulled it out of my garage and Arizona Pure Auto got it taken over the weekend great work. I hope I never need body work again but if I do, I will for sure bring it back.
Changitos_4 '
a year ago
O stars if I could , dude straight up has a attitude, highly don t recommend anyone to get their Intoxalock here !!!! Will be a pain in the behind to deal with
Candace Velazco
5 years ago
APA is awesome and super knowledgable..I dropped my car off for an oil change and tire rotation on my business trip..The owner offered to pick me up at the airport to get my car..quality and above and beyond customer service..wont take my car anywhere else!
Patrick McBride
3 years ago
This is a great place of business and very good service would highly recommend to everyone and they are very professional especially Tony and team much appreciated Arizona Pure Auto.
Eli Mo
2 years ago
Good ol fashion white power shop. And the ammo isn't pressed right. I'll never give this thief another dime.
Karina Bell
5 years ago
Tony is a rude and incapable "person." Customer service here is nonexistent. Only come here if you enjoy verbal abuse.
Yung Meskin
a year ago
Very unprofessional service.! Don't go there.. Trust me and I usually don't rate..
Xavier Rider
2 years ago
This place is very professional! they couldn t have done any better!
Thomas Rivera
2 years ago
Great service, no hassles, thank you!
jarad cook
5 years ago
Very Honest and reliable!