D and S Auto Repair
3.5 (26)
177 W Main St, Springerville, AZ 85938
(928) 333-4088
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Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Richey
7 months ago
Do not go there! Went to them to get my rack and pinion replaced. I bought it all at care quest. I think they put in a used one. Didn't even flush the system. Charged me for a front end alignment, never got one. Charged me more than they Said they would. Don't go unless you have money to throw away.
Jonas Richert
a year ago
AVOID AT ALL COSTS. Avoid, better be stuck than go there. I know from experience:Our van blew the alternator on a road trip (my fault for installing a refurbished battery to be green), they put a new alternator in for 650.In the process they punched a hole into my radiator, the guy doesn't even wear gloves. Then the lady said she drove 4 hours to get a new radiator, didn't charge me labor to get it installed the next day (we were camping). My van was literally peeing water after their 'alternator fix' that day. They installed the radiator the next day, I took my old one home and discovered the hole. Clearly punctured. Their shop is cluttered and dirty too.It gets worse: at home again, the engine died a week later. My trusted mechanic showed me metal shavings in the camshaft housing, cylinder 5. This is a Honda minivan, super dependable. Personal opinion, I'll say no more than:AVOID THIS PLACE.Edit: IDK how, but probably this shop adjusted my odometer as well, adding 90000 miles. I have proof of this, I did not drive 90000 miles last year, more like 5k with this van. Found this out while selling the van. AVOID, or go there and sue after your bad service.
R V
2 years ago
These guys are fantastic! Helped me get my SUV down there, made the repairs in one afternoon (oil change, thermostat replacement) and brought it back. Very friendly and super reasonable. Unlike other places, they didn't try to give me a list of extra things I needed to have done. I highly recommend them.
Aj Sweney
2 years ago
D&s is by far the worst work i have ever seen. They cost me hundreds of dollars to get my car fixed from what the did. After I told them Daniel it was the wrong distributor they still put it in. They jammed the new distributor in so bad they couldn't get it out with a pry bar. They say they fixed things when they don't. They cut my chrome air filter to make the distributorfit. Im seeing my attorney Bout all this and ill join in with others to sue. I wonder what he offered others to write good reviews. My steering was 180 degrees off. I told him about it but didn't. Do a thing about it. Theres more they screwed up but ID have to write an encyclopediaServices: Exhaust, Steering & suspension repair, Auto engine tuning, Engine repair, Wheel alignment
Mark McCune
a year ago
Although they completed the work quickly, their markup on the parts is crazy. An oil cooler line that cost $25. they marked up to $64. and the other oil cooler line which costs $44. they charged me $93. More than double on both parts.
Jerry Watkins
5 years ago
Had my truck towed to DNS Auto. It was determined that a valve spring had broken and the valve had fallen into the cylinder and damaged the head, piston and cylinder wall. I opted to do a partial rebuild on the engine. Daniel told me he needed to be paid up front so he could order parts. I naively paid the full amount up front. From that point on things went downhill.What we agreed to 1. Purchase an reman head for $1500 and install2. Pull the engine, strip it to bare block, send to machine shop to be cleaned, bore damaged cylinder. Cost $3003. Install new rod bearings and seals4. Replace piston5. Total cost $6700What they did 1. Purchased a USED head, not reman. Paid $800 for the used head. History on head is unknown.2. Inspection of the block indicates was never pulled and never cleaned. Front-end components that would have been removed still caked with oil and dirt.3. If it was not pulled then it was not sent to the machine shop to be bored. So what did they do? Anyone s guess.4. Friday at closing time they call me and tell me the engine is running great but it isn t getting the boost it is supposed to. Tells me my turbo is probably going out. Suggests I limp it home to Oregon. When I suggest that the turbo was working just fine when it came in he gets defensive and says to me always blame the mechanic . I started investigating the problem on my own. Turns out it was the fuel pressure sensor. They damaged the pins on the connector when reinstalling the fuel rail. So New fuel pressure sensor: $600 plus hours of labor installing it.5. Also on Friday the truck throwing a number of codes. I found two electrical connectors disconnected and one broken. I noted that there was a bracket hanging loose at the back of the block that had not been reattached. Most of the anchor points for wire harnesses so wire harnesses unsecured.6. After replacing the fuel pressure sensor the truck seemed to be running ok so started for home. Started throwing a low fuel pressure code and went into limp mode. In California I put it in the shop. Found 4 of 6 fuel transfer tubes only hand tightened and leaking fuel.7. 300 miles out of Springerville truck suddenly overheated. I found the coolant hose from the reservoir to the block was not clamped. The hose popped off and left me on the side of the road with no coolant. Shortly after overheating the water pump started leaking. Had to have it replaced.8. The truck also has an exhaust leak. I put a wrench on the only exhaust manifold bolts I could reach and found them to be very loose.9. Now the turbo and/or turbo actuator appears to have failed. Possibly caused by overheating when the coolant was dumped.These folks present up front as caring, compassionate and competent. Don t be fooled. As soon as they had my money I was met with stonewalling and attitude. When the head he ordered didn t show up on time I asked them to track it. They insisted they couldn t track it and it would get here when it gets here! . When I persisted that there must be a phone number to call Daniel threatened to pull my truck out of the shop and stop work on it. I finally managed to track the package on my own. Found it on a dock in Phoenix. The freight company had failed for two days to put it on a truck up to Springerville. Went and got it myself. I tracked the head back to the seller to eBay which is how I know it is a used head, not a reman head.In CA the mechanic points out that all that caking on the front of the block would indicate that the work I paid for was not done.To date DNS has refused to give me a detailed receipt detailing costs of parts and labor. Unfortunately it doesn t appear that Arizona has any consumer protection laws regarding auto shops so there is little recourse.
Lori Baugh
a year ago
Was charged 240$ for nothing suppose to fix wires shorting out but instead of that they said it was ecm so I replaced that and doing same thing wires shorting out don't use these mechanics they will rip u off
Philip Clar
3 years ago
Was traveling through from Minnesota and my motorhome broke down. They figured out it was the rear fuel pump and got it fixed up. They had to drop the tank and I had just filled it up which is very difficult to do!The receptionist was exceptionally sweet and informative....an absolute sweetheart! I highly recommend them!
Ben Davila
2 years ago
$500 for an oil change and a tune up? D and S Auto Repair is a money hungry shop who actually doesn t care if your car gets fixed or not. I suggest going to another mechanic for all your car needs.Services: Auto engine tuning, Oil changeServices: Auto engine tuning, Oil change
Jesse Rogers
4 years ago
I have had 4 vehicles worked on by DNS over the last few years from simple repairs to having a new 6.4 powerstroke motor installed and everything in between and have always been treated fairly and had quality work. I trust DNS and appreciate their honesty.
jeremia sunfellow
a year ago
These guys were awesome! They saved us when our brakes gave out on a camping trip. Affordable, professional and quick! Thank you!Service: Auto maintenanceService: Auto maintenance
Cohdey Otten
7 months ago
I will gather all your customers for a settlement for all of us. YOU WILL BE SHUT DOWN.Sincerely Mother and Son
Brenda L Barber
a year ago
Did a great job!!!!! Car runs like a dream now!!!! Can't thank them enough
Tammi Anders
3 years ago
Only place we will use!
Deborah Ketcham
3 years ago
Knowledgeable and friendly folks!