Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
rebecca prudhomme
4 months ago
Castillo Auto Repair is entrusted with our vehicles as they perform the most exhaustive inspections and seek to do right by every customer. They operate with integrity and professionalism and all work is done with expertise and pride.
Matt Reeh
3 weeks ago
The staff seems friendly, but I have doubts about their reliability. Despite bringing my own Royal Purple oil, which is necessary for my 6-quart engine, they replaced it with their generic brand without informing me. They claimed it was one quart short, yet I provided the correct amount. Not only was I charged for an additional quart, but they also failed to return my Royal Purple Synthetic engine oil.
Raymond Rousseau
2 years ago
I have to say everyone here is extremely nice I needed some touch up work after swaping my engine. The price was amazing, the mechanics are very friendly. I will definitely recommend and will be going to them if I need anything major done Services: Exhaust, A/C installation & repairServices: Exhaust, A/C installation & repair
Dan
a year ago
Great service and competitive pricing. Mr. Castillo diagnosed the problem and provided me a detailed breakdown of the cost/repair process. He photographed the repair process and would send me constant updates. When he finished the repair he determined he didn t need to replace an item and he deducted that from my overall cost. I m skeptical about who I permit to work on my vehicles and I would recommend Castillo Auto Repair to those in need of auto repair work.
steven ferguson
a year ago
This shop is very clean. The staff are friendly, courteous, honest, professional and their prices are fair and reasonable.I will definitely use their services again.Castillo s did it again I brought my El Dorado in and these guys found what other shops missed. They did a great job of keeping me updated on the progress of the repairs they were doing and did an excellent job.They are true professionals and I d give them ten stars if I could
Meredeth Henriksen
2 years ago
Honestly just the nicest people, they were the only shop in town that could get me in same day. Had my truck done the next business day. Very very fair pricing. Would even say this is prob the cheapest place in town for the best quality work. Definitely will recommend!Service: General repairs & maintenanceService: General repairs & maintenance
jorge esparza
a year ago
Just want to say that this is the best place and best price in town for your vehicle. I brought my 89 ford bronco in for a cylinder head replacement and they went above and beyond. I knew that since its a 34 year old vehicle other stuff was going to come up once taking it apart. They were honest about everything and they worked with me. I will be taking it back for some other repairs.Services: General repairs & maintenance, Engine repair
J.J. Martin
5 years ago
You won't find a more professional, experienced crew than those here. I always get prompt, fairly priced service. They keep my truck on the road !
rolling126r
a year ago
Service is second to none. After a mix up my car repair wasn't finished on time, so Junior came in early Sunday morning on his off time to do the work rather than wait till Monday. They just do an excellent job here.Service: Transmission repairService: Transmission repair
Rita Gummalauski
4 months ago
Great service and great people. I highly recommend them.
Jeremy Mcrey
a year ago
They installed a 6cyl engine in my accord and very pleased with the service they provided. They communicated with me well and good with pricing. I will definitely use them again.Service: Engine repairService: Engine repair
Rachel Teufert
3 years ago
Everyone at Castillo s was wonderful. They are honest, communicative, and very fair. They even worked with a warranty company to fix a mistake made by another mechanic. I m very pleased with all the work they did on my truck. Highly recommend!
SevenTimeWinner
2 years ago
Love these guys great affordable service, when I need a repair done on my truck I know I can trust junior to make sure it's safe and road ready.I've had two of my trucks worked on in this shop and had nothing but great results every time 5 stars.
Andrew Hilton
3 months ago
Fair honest work. I'll bring all my cars here!
Dee Oviatt
a year ago
Very friendly They fixed my husband's car when he took it to the dealership they told him it would be $4000 for everything. Which Castillo said that need that done. We took it Castillo's could be trust them and and it was only $2000 and it didn't need to be fixing that dealership said so. they're very honest and help people out.Services: General repairs & maintenance, Vehicle Inspection, Wheel alignmentServices: General repairs & maintenance, Vehicle Inspection, Wheel alignment
Rob Sexton
4 years ago
Great people. Great prices. Great workmanship. Very friendly they do excellent work at very reasonable prices. They are now the only place I will have work done on my vehicles in Sierra Vista. I don't think you can go wrong going here. I can't say enough about how pleased I am that I found this family to work on my vehicles.
Don DeForest
4 years ago
Eddie and all of the staff at Castillo Auto Repair were very professional and extremely detail oriented. They went above and beyond with their outstanding service on two of our cars. They were extremely thorough and Serviced our vehicles in a timely manner. I highly recommend Castillo Auto Repair to anyone requiring any servicing of their cars or trucks. We will definitely continue to take our cars to Castillo s. They are the best auto mechanics in Sierra Vista with the best rates in town.
Mel J
3 years ago
I was traveling to Texas and had a leak. Eddie squeezed my car in for service at moments notice. He was very professional and went out of his way to service my car. He was honest, friendly and did not take advantage. The price was also affordable. I highly recommend calling Castillo Auto Repair! Thank you, Eddie, for all of your help!
Diana Katz
5 years ago
I had gotten a work ticket on Halloween for a head light that I've been having problems with. And since I found Castillo Auto repair when we needed the window regulator replaced on the window of our truck, I won't go anywhere else. This company is AMAZING! I can't express this enough. They are reasonable and honest.They found the real problem with my head light and fixed it. Unlike other places I've gone to, who would relplace the light bulb and send me on my way. They also found out that my fog lights were unplugged and replugged them in for me. Plus took a look at a few other things that we will be getting fixed. Let me know what is of the most importance and what can wait.They care, they do it right the 1st time and they treat you like real a person, NOT a dollar sign like other places.I love Castillo Auto Repair and recommend them to everyone!
Jim Work
4 years ago
Moved to Arizona for Northern Virginia at the end of March. Before leaving NOVA, I planned on driving my car to Sierra Vista, so I decided to take it into the Chevy dealership to fix a few problems. Not only did the Chevy dealership not fix my problem, they tried to say I had countless other issues which would have totaled up to over $3K. Once here, I heard the radio spot on the local country station and decided to bring in my car. Eddie was great! He not only fixed the blinker issues which the Chevy dealership never fixed twice and charged me for, but managed to replace a few sensors which was causing the check engine light to stay on. They are so Honest, Friendly and Reliable. Thanks for making my first stop in Sierra Vista a Great one!
Dan T
4 years ago
Had a weird knocking noise under my car after running over something and Miguelito diagnosed and fixed the problem within 30 minutes. Great service. They didn't even want to charge me even though I used 30 minutes of their time... who does that? Shows how honest they are and they are looking to earn customers, not just money.
Catherine Conner
2 years ago
I was so pleased by Castillo Auto Repair and would recommend them to everyone in Sierra Vista needing car repairs. My Nissan Xterra very suddenly, at 7-ish PM, started making loud scary grinding noise that sounded like a serious issue near the front driver side, so bad that I didn't feel I could safely drive the car home... I saw a neon "OPEN" sign along a 7th street group of buildings next to what ended up being Castillo Auto Repair. I went up to the office, figuring the sign was accidentally left on, since it was later in the evening. In a series of miracles, it was the owners of the group of buildings sitting inside, and the fellow inside helped me even though it was after hours. The owner of the buildings said it appeared that Miguel Jr. was still at work and he would see if he would help me, that they were very hard-working honest mechanics, and that is who he uses for all his auto-repair work. Miguel Jr. came outside, and was very professional, went above and beyond to even take the time because it was after-hours and I'm sure he wanted to get home. He test drove my car a very short distance confirming there was definitely an issue and I shouldn't drive it any further (I was close to my place and able to walk home). He expertly explained what he thought the problem was (which ended up being the exact issue), and said I could leave it there and he would put the car up on the rack to look underneath first thing in the morning. I'm in a stressful situation where this could of been a horrible snag in all the things I must attend to. Miguel followed through with everything he said, staying in touch at the times he said he would, giving me a thorough diagnosis and price estimate (wheel bearing and hub assembly). They were able to finish the work that day, so my emergency was solved within less than 24hrs. Miguel Jr. has an excellent work ethic, professional, prompt, and communicative in a timely manner. Miguel Jr is the son of the owner Miguel Sr, who was out of town that week, and I just want Miguel Sr to know your son & team did a fantastic job helping me while I was in crisis! Thank you to the whole team at Castillo Auto Repair, I will be back to fix the other less critical issues that you gave me estimates for.
Sumerlyn Bankel
7 months ago
They have fair prices and do fast good work! Will definitely go back!
picasa echave
5 years ago
Castillo's auto shop is the best place to take your vehicles. They have good, low prices and they fix the problem completely. This is an honest, fair shop. A rare thing to find in the automotive industry. And I'm super blessed to have found them and will be returning with all of my automotive needs. Thank you Castillo Crew.
Isaac Persing
6 years ago
My dad says an honest mechanic is worth his weight in gold. He referred me to Miguel Castillo about ten years ago, and I have been taking my car to him ever since. So when I take my car to Castillo Auto Repair, I know I'll get an honest diagnosis, and they'll fix the problem competently and at a fair price.
Steve W.
9 years ago
Don't let the look of the shop deceive you. The owner is very friendly and his prices are beyond resonable. I live in Tempe and I needed an alternator replaced when I was in Sierra Vista on business. I contacted him and he got me in and out with no waiting and no hassles. If you want your car fixed by a professional . . . CALL THIS PLACE.
Israel Martinez
2 years ago
Junior and his staff are very friendly and knowledgeable with giving updates after diagnostic to repairs given on the vehicle. Will highly recommend friends for future repairs.
Chris Julian
4 years ago
Quick turnaround on my truck. Competitive rates with other shops, but they have helped me even with other projects in the shop every time. Good people, for sure
Robert Riehle
4 years ago
Had a check engine light on and these guys stayed just past closing to help me diagnosis and assess my problem. Honest and capable mechanics, highly recommend!
Jesus Hurtado
3 years ago
Eddie was great on the phone. He made an appointment right away. And the rest of the crew did a great job. Thanks guys. Awesome customer service