Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katie Parish
11 months ago
I had an issue with the plastic under my bumper dragging. An annoyance that I feared would put me back 1-2+ days on my road trip. Daryl helped me out on the spot! Saved me so much energy and time and fixed the issue immediately. I feel SO lucky. Highly highly recommend, he truly saved my day/trip. I could be happier. Wonderful customer service all around xx
A Garcia (AG38)
a month ago
Good work on my car looks beautiful thank you so much I hope
Angie Hern�ndez
2 years ago
I will start by saying that it is no longer Vince s Autobody Inc. with Jim & Dawn Bachler as the owners of the business, the real name in this place is Kaizen Collision Center with a new owners therefore many things have changed and I'm going to mention just a few things, the main is they will leave you without your car from the first day even if they do not have the parts they will need to make the repairs, that means they will take a really long time with your car for a simple repair, the prices will be exaggerated giving you in exchange poor quality of work, I have a piece RT Body side mldg EX that is not well glued/installed also they reset the memory functions without letting it work again so now I need a code to use the functions but to be honest I prefer to look for another place that finishes the work that they did wrong than to return for the guarantee, also I want to mention that while my truck was in the workshop, NEW damages appeared and those damages were not related to the accident and Monica Robertson told me that she didn t know the reason why the part was damaged therefore with that answer I assume they damaged the part when the door was disassembled, Monica Roberson assisted me in the repairs of an accident on 05/13/2018 and I did not have this bad experience, I want to mention that at that time it was Vince s Autobody Inc with Jim & Dawn Bachler as owners so that s why I believe that the poor quality and poor honesty in the place is due to the change of owners, I was a loyal customer in this workshop for almost a decade and I never had such a bad experience with the previous owners so I do not recommend this place anymore and I will not return again.Services: Tires, Painting, Electrical, Auto engine diagnostic, Body & Trim, Battery
Daisa Terain
a year ago
I highly recommend Kaizen Collision Center! (Previously known as Vince's Auto Body). Heidi the receptionist, Monica the manager and Kevin who performed my estimate were all extremely, kind, knowledgable, efficient and courteous. The office was beautifully decorated and clean, which was a surprise considering the type of business. It only took a few minutes for the inspection of my vehicle and Kevin made some fantastic recommendations on how to handle my claim and even removed the "transfer" from my rear bumper!The whole experience was quick, easy and very enjoyable!A giant thank you to the folks at Kaizen Collision Center!
Tony
3 years ago
I am very happy with my experience at Vince's. I would highly recommend them ! Their customer service was wonderful, very courteous. They kept me informed on the progress of my auto body work. The workmanship was excellent. My truck looks spectacular again! Thank you Jim, Joanne, Dave and the rest of the staff.Service: Body & TrimService: Body & Trim
Jennifer Parker
7 years ago
This place, the staff, everyone who came to my rescue two days before Christmas with my car. They took such great care of my car. They repaired the car to perfection and I would recommend this shop to anyone who needs high quality service, exceptional detail and expert work done on their vehicle. I'm glad that Mike's alignment sent my car car to Vince's for all the repairs. Thanks everyone my car looks new again and it drives so smooth.
Jenine Gobbi
7 years ago
My experience with Vince's was just fantastic! I highly recommend them if you need some autobody work. My car was hit by a moving truck and needed quite a few repairs. The work Vince's did is just amazing - they went above and beyond with every detail, including returning my car in absolutely immaculate condition. The service was fantastic, with regular updates by text and phone. This was really an amazing experience of superior customer service!
Antoinette Edwards
4 years ago
I highly recommend Vince's Auto Body to anyone who needs auto body work. Monica and Joanne were extremely professional and friendly throughout the process. Monica worked with my insurance company to offer me a very affordable bottom-line price, which eased my mind tremendously. Joanne contacted me almost daily to give me an update on the time line for completion. The work was done in a timely fashion and the end result was a job well done! My car looks like new! They even washed my car and vacuumed it before returning it to me.
Jennifer Shaw
3 years ago
I have taken my car to Vince's Autobody on at least three occasions and have always found them totally customer oriented. Whatever I need, they accommodate me - a loaner car, a ride somewhere, a second or third review of what is to be done,. They take the time to remember your name and laugh with the customer. The owner is most often on site, and cares about the work. You wouldn't want to take your var anywhere else after having given it over to the staff at Vince's..
Sarah Pommerening
3 years ago
They had my vehicle for over a year. They charged me for services & parts I didn't need, which included a power steering pump & lines. Finally got my truck back & it's been 2 months & my power steering pump leaks everywhere worse than it did before. It was a nightmare to get answers & im still dealing w this shop 18 months. I was told this shop has multiple fraud flags!!!But the body work on my truck looks amazing, I am happy w that
paul Schlismann
4 years ago
Vince s Autobody provides exceptional service and quality. It s a real first class outfit! It makes having my vehicle repaired a joy knowing that i can be confident that I m in good hands. From start to finish - always on top of things and on time.
Margaret Mitchell
4 years ago
I just picked up my Prius from Vince s yesterday.Fromthe first to the last encounter it was the most pleasant experience I have ever had with a business.I have dogs and my car was filthy when I dropped it off.They detailed my car inside and out!!!It even had that new car smell!The details about the repairs were explained to me by Jim and are perfect! I have lived in Sedona 23years and fortunately have never had to use them,from now on I will recommend and refer them to everyone!Thank you Vince s ,Joanne is so pleasant and efficient and you have to meet the Mascot Doodle Bug !My loaner Jeep was nice.Margaret Mitchell
Tatum Isbell
a year ago
I thought it was a great experience, until I realized they damaged my sprinter van in their tiny over crowded lot. Causing more damages than when I brought it in. Saddest part of all. Is management takes absolutely no ownership. Avoid this crowded body shop all together if possible. Horrible experience
Patty KachinaHouse
3 years ago
Vince's did a great job on my Subaru, can't even tell it was damaged. They estimated a week and got it back to me in just a few days. Even handled the rental car for me.Services: Painting, Body & TrimServices: Painting, Body & Trim
Allen Muma
3 years ago
Vince s was fast, efficient and let us know what was going on almost daily. Their work was top notch and they delivered the vehicle to me. This is the second repair I have had done there and the second time they have wowed me. Thanks everybody for the excellent work!Service: Body & TrimService: Body & Trim
Daniel Narea
5 years ago
I am from Georgia and I was only passing through when I got into an accident that totaled my car. I found Vince s Autobody on google maps and I am so happy I came here. William took amazing care of me and helped me get everything settled with my insurance. I am so thankful I found this wonderful place. Everyone here is extremely kind and wanting to help.. highly recommend!
BobbieJo Hatch
4 years ago
I would have to give Vince s Autobody 5 Stars. They gave me a loaner car which was new and clean. The work was completed in a timely manner and my car looks perfect. Monica was very professional and knowledgeable. I would definitely recommend them.
Stuart Aull
3 years ago
Friendly and professional. Listened to our needs. Work is factory-perfect.Owner himself presented and did the post-repair walk around. Less than estimate, quicker than promised. We would work with Vince's again in a heartbeat. Thanks or taking care of our baby (Honda CRV).
Rie Helm
5 years ago
I am so glad that I asked for and listened to recommendations from a family member and a few of my trusted friends & took my vehicle to Vince's Auto Body in Sedona.From start to finish, it was a positive experience.I had separation anxiety, but it had to be done. And in the meantime, I had a fairly decent rental vehicle.When I picked my car up, the damaged area looked shiny & new again.Even though the damage wasn't extensive, there were hidden things that were wrong that most people wouldn't have even thought about...For example, the trunk leaked (because I was in a rear-end accident, that made some sort of sense). I thought things must have been tweaked from the impact. As it turns out, some kind of cable or something that runs up through there was pulled and created a tear in the seal. I don't even know how they found it. But they did, so yay!Another thing is that the convertible top wouldn't work after the accident. I rarely put the top down, Heaven only knows when I would have realized that it didn't work... and then it would probably have been way after the wreck and the insurance wouldn't have covered it . One Sunny Saturday I tried it . Nada . You could hear the motor trying, but something wasn't connecting. So when the appointment came to take the vehicle up there to be fixed, they figured it out and fixed that, too.Also, a reinforced "receptacle" or anchor that you run the license plate fastener screw into (without having to try to get behind the license plate and add a nut) was totally gone... But not anymore :DI will happily trust them with my car again if need be. I'm not kidding, there are only 2 places that I trust to leave my vehicle with. Vince's Auto and Red Rock Auto & CycleHopefully, I won't need more auto body work, but it's a really good feeling to know you can trust someone if you do need work done.Highly recommended
Tate Siemer
3 years ago
This is both the pretties and friendliest auto body shop I ve ever been to. I had to have some banged up running boards removed and they got me right in and figured out a great solution, all with a huge, friendly smile on their faces. I highly recommend this shop for any of your body work needs.
Lee Giles
5 years ago
I hate my car looking bad so when I got a couple of dings I needed to get it fixed. Asking around my area, the advice was universal...go to Vince's Autobody. My insurance company pressured me to go to a shop that uses after market parts. I chose Vince's because they are highly rated and they prefer OE parts. Sure glad I did. They did first rate work, did it on time, and then warranteed their work. I am sure my insurance company is not happy. Excuse me...I need to get a tissue.
Gloria Winterlin
2 years ago
Both side panels on the car needed to be replaced, a dent was taken care of. The paint job was beautiful. After all the work was done the car looked like it had just come off the showroom floor.Services: Painting, Body & TrimServices: Painting, Body & Trim
Devin Beisel
4 years ago
Was in Sedona from out of town and had a check engine light on. Worked with Kevin who was amazing! He said come on down and we will run a test on it. Had solved the issue in 5 minutes and I was back on the road. Great guy, great service, great experience!
andy scott
3 years ago
Vince s Autobody recently repaired our Toyota 4Runner which had its rear glass window and window motor shattered/damaged by a rock flung across the street by a lawn mower. We took it in initially for that but decided to also have the front end repaired (had turned into a concrete pole a while back damaging front right end and causing headlight to become misaligned). Vince s did an excellent job with the repairs, and even detailed the outside AND inside of the car! When I brought the car in it was filthy, by far the dirtiest car I have ever ridden in. Now it looks almost brand new and the repairs look spectacular!The only issue I encountered was a slight delay in getting the vehicle back, but that was the fault of my USAA insurance. If you have USAA I recommend checking with them to ensure they understand this is the USAA approved Vince s Autobody!!! For some bizarre reason they have a wrong address for the shop (saying the shop is on Finley drive which is the side street, rather than Shelby drive which the shop faces). This caused some delays for the glass claim, even though they paid for the front end damage claim immediately. I find it absurd that they couldn t figure out it was an approved shop, given that USAA actually recommended the shop TO ME!!! If you have USAA save yourself some hassle and make sure they understand the Finley drive Vince s Autobody IS the Shelby drive Vince s Autobody. It will save you quite a bit of hassle and time.Overall very happy with the way things turned out, and I would absolutely use Vince s Autobody sedona again! :)
Vicki DeVoss
5 years ago
They were helpful throughout the process. They did a good job returning the car to mint condition. They also thoroughly cleaned the car inside and out. And they made sure that I was happy with the work.
Anne Lucas
5 years ago
I had a minor scrape-up on my rental car. And I hate paying the extra insurance charge, sooo...what's a girl to do? I faced my fears:"What if they have to report to the rental place?" "What if they rub their paws together with glee, over the Needy-Tourista?" - and walked into Vince's friendly office. These folks are truly great!! Car looks awesome, service was fast and very kind-hearted, and the cost was MUCH more reasonable than I could have ever guessed it would be! If you need the help, Vince's Auto Body can give it!!!
Kaitlynn Schabatka
10 years ago
After purchasing a 2013 Nissan Altima and not being able to find one with a spoiler, I had Vince's (who does ALL our Auto Body needs) put on a factory spoiler. I choose Vince's because their honesty and attention to detail is superior to all other body shops in the area. My spoiler was put on perfectly and I LOVE my new car! Thanks to the team at Vince's.Now, 1 month later, I backed into my dumpster at the end of my driveway and had a dent about the size of my head. After crying and picking up the trash that lay in the street I knew exactly where to go! I called Vince's and went straight there for an estimate. Since my fender is plastic the dent popped right out, Vince's buffed out the scratches and sent me on my way.Again I say that Vince's Customer Service, Honestly and Attention to Detail always gets the job done - and perfectly at that!Like I said, we use Vince's for all our cars (Mitsubishi Eclipse, Handicap Mini Van, Chevy Avalanche & my new Altima) we wouldn't go anywhere else! Anyone looking for a great Auto Body Shop? I HIGHLY recommend Vince's in Sedona!
Gabby Eason
6 years ago
Absolutely Phenomenal Service! They are a highly dedicated Team and go above and beyond to take care of all you Automotive Repairs! I m thankful they are here in the Verde Valley and will always recommend them for a worry-free car care experience! Thank You Jim!
Penny Taylor
3 years ago
This was by far the best experience I've had with an auto body shop. They were caring, professional, and went above and beyond to make sure my truck is perfect and I am satisfied.
Al Clem
5 years ago
Friendly, clean, helpful, service-minded, they restored my Toyota with great care. Business-like and quicker than expected. Highly recommend.