John Jay Automotive
4.9 (163)
14885 N 83rd Pl STE 107, Scottsdale, AZ 85260
(480) 390-6699
johnjayautomotive.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Coy Boyd
2 months ago
Fast service, very professional and prices are fair in my opinion. If you re looking for high quality service this is where you bring your vehicle. Your vehicle is in great hands with the Team over at John Jay Automotive
Jim Jansen
2 weeks ago
Our older car needed some work before a cross country trip. I couldn't be more impressed with the prompt, professional and reasonably priced service provided. I'm very grateful to the acquaintance who referred us to John Jay Automotive.
Gary Manton
2 months ago
I have been going to John Jay Automotive for the past year...and have brought my 3 cars to them...and have since referred others. They are unbelievable in the quality of their work and reliability on their recommendations. They have earned my trust and loyalty. Yesterday they did a post purchase inspection on a new to me car and were incredible in their detail and insights into where the car is now and what we can look at over the next 12-18 months. Thanks to Mike and the team!
B Van Lieshout
2 months ago
As a visitor from out of town I needed my brakes looked at. It ended up being a very minor issue and it was fixed at no charge. I was so impressed and highly recommend this auto repair centre.
Steve S.
7 months ago
Highly recommend!!! Mike took the time to check my car when I first arrived for my appointment so as to understand what I was talking about regarding my car. The next day, Mike contacted me and explained what was causing the issue and discussed my options. I had them repair my car and it is running perfectly. I feel appreciated as a customer and that the mechanics treat the cars with care and excellence!!!Services: General repairs & maintenance, Oil change
Greg Rothstein
6 months ago
Recently moved to Scottsdale and had seen great reviews of John Jay Automotive in a facebook group and now know why, would 100% bring my car here again.Mike and team helped with identifying the issue and got me quickly situated.Need to take my car to my old mechanic one last time, but moving forward will be taking my business to John Jay Automotive.Service: Steering & suspension repair
KJ&Troop
4 months ago
I took a Jeep in that I just bought to have them check it out to see what I might have missed. They came back with a couple things I did miss. Always take it to a pro. Bunch of great guys, Professional and couldn't beat the price. Highly highly recommend!!
Anthony Ward
8 months ago
Honest shop that cares about its customers. Michael at John Jay automotive recently helped me with a pre purchase inspection of a vehicle I was going to purchase. Vehicle looked good on paper and I was ready to buy but John Jay Automotive advised me against it after doing the inspection. It would have been easy to sign off on but they took the time to go through the vehicle (it had also been inspected by a dealership) thoroughly and advise me against purchasing it. Went the extra mile and didn't charge me for the service either. Very respectable and highly recommend.Service: Vehicle Inspection
Jo Ehmann
a week ago
This is the only place I take my car for repairs. They are honest , complete and I trust them.
Markie Wise
a year ago
Until I started bringing my car to John Jay Automotive, I never felt confident taking my car in for oil changes or repairs to other places. After bringing my car to them for multiple things all the way from regular maintenance to big repairs, I can truly say I will not be taking my car elsewhere and will recommend them to everyone in need.Their prices are fair, but more importantly, they are honest, hardworking, and communicative. They do anything in their power to make things right and get the job done well.I am really appreciative for all that they have done for me and will continue to trust them with my car for years to come.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Vehicle Inspection, Auto maintenance, Oil change
Cory Suzuki
7 months ago
Always satisfied with their work. Reasonably price for service, and they really want your repeat visit so they don't short cut it. I would highly recommend you give them a try next time you need car repair or service. My go to car service people.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Andrew McMahon
5 years ago
If your trying to find an honest mechanic, I'll recommend Jay and the guys here. I've now had front end work done on my '03 Tahoe as well as A/C work. Prices are more than reasonable and I never have to worry about them doing anything shady. The shop is unassuming on the outside, but the quality of work they do inside is top notch. For what it's worth I've been in the back a couple of times and it's always clean. As a tradesman myself, I find that when a guy keeps his area clean it usually says something about the sort of effort he puts into his work.
gbzorro
7 months ago
John Jay is head-and-shoulders above the other 5 garages I took my car (an older Cadillac) in for servicing/repairs over the past 15 years. The Facts:(1) Honesty -- Some of the 5 ripped me off for repairs I didn't need (ranging from $100s to $3,000!), I later found out from other mechanics.(2) Competence -- 2 places broke things that weren't broken before I took it to them. And all of the 5 could NOT fix and/or correctly diagnose one stubborn, continuing, 6-year problem. But John Jay did, in one afternoon, using the automotive mechanics equivalent of "The Jaws of Life."(3) Pricing -- All 5 of the other places had higher pricing than John Jay, anywhere from 20 to 50 to 70% more, which I discovered after having John Jay fix/service the same sort of problems that these others did.(4) Integrity -- In two instances, John Jay said they don't have the expertise to fix the particular problems. And rather than try and fix it anyways, and create even more problems, they instead recommended me to a different shop, who fixed it perfectly and charged 40% less then one of the other garages I had gone to before for the same problem.Last Note: when I look up automotive garage repairs on Yelp, all I see are 5-Star ratings. Yet, I've taken my car to 5 of those places, and the most they would rate for my experiences are 3-Stars, and the worst 1-Star. So I've lost faith in Yelp ratings.Services: Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Engine repair, Wheel alignment, A/C installation & repair, Air conditioning, Wiper blade installation, Auto maintenance, Oil change
D. N.B.
2 months ago
Great experience. Never felt pressured and was able to get my car in and fixed right away.
erin lee
8 months ago
I took my sons car into there shop rhe day after the 4th of July and there were nothing but amazing about getting right to seeing what the problem was contacting the warranty people and keeping me updated on the progress every step of the way. They always answered my emails promptly with the answered that I needed about the car. I will be bringing all my cars here from now one due to the fact.if not only amazing customer service I received but also for the amazing work they did on the car and the reasonable price that I had to payService: Transmission
Rita Stout
a year ago
The John Jay team of experts will leave you so happy and completely satisfied with your service needs. They do it all and you are guaranteed perfection. Smiling just thinking about them since it is so rare to have consistent, professional and thorough service at amazingly fair and reasonable rates. Love this place!!Services: General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Brakes, A/C installation & repair, Air conditioning, Brake service & repair, Auto maintenance, Oil changeServices: General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Auto brake repair, Brakes, A/C installation & repair, Air conditioning, Brake service & repair, Auto maintenance, Oil change
Stephanie Weber
a year ago
Mike always makes time to get my car when it's an emergency, and has been so nice and understanding since I started coming to John Jay automotive. Really the best guys out there! They do an amazing job and are always very honest and kind.
mark christoffersen
2 years ago
Very impressed!Our current Jeep mechanic and auto shop decided to pass on the work needed for our jeep and recommended John Jay Automotive. Surprised that our Jeep mechanic passed on the service needed we drove to John Jay Automotive. We met with Mike and let him know our concerns with the axle and engine. I get a call from Mike the next morning and the engine issue that our Jeep mechanic passed on was a loose bolt .fixed... we also received a quote on the axle work and a time line for the repairs. We got a call the jeep was ready to take home sooner than expected, less $$$ then quoted and driving perfectly!Honest and professional .. Very impressed with Mike and John Jay Automotive!Services: Steering & suspension repair, Auto engine diagnostic, Engine repair, Wheel alignment
Michael Butler
a week ago
These guys are awesome. Honest guys. Quality work
Alicia
a year ago
Sick of being ripped off? Sick of mechanics trying to sell you things that you don't even need? Are you a woman and want to be confident you are getting the proper work done. This shop is for you!! They are AMAZING. They are honest, reliable, and intelligent. It is family owned and operated. They have extremely talented and experienced mechanics. If you need repair get it done here. You will not regret it.
Les Fried
a year ago
First time bringing out 1999 low mileage pickup for routine service. Fixed a faulty sensor and was honest about all else checking out fine and other services not needed. Polite, professional, respectful. Will return and glad we found them.
Nicole Roufs
a year ago
Thai place is THE best! Mike is amazing. We bring all our cars here and couldn t be happier!!! Quality work. Quality people. Super grateful to have found them!
Pamela K
a year ago
Alternator died on Sunday evening had my car towed to John Jays Automotive. Monday morning they called me to confirm problem was a bad alternator. Ordered the part and by Tuesday at noon my car was ready!... Excellent customer service and great work. They are my go to whenever I am in town. I would highly recommend this shop to anyone!Service: Auto rear window replacement
Bob M
2 years ago
Mike is the best. Really upfront and honest. They always service my car quickly. The best compliment I can give them is Honest. They won't lie to you and they will do a good job. They won't recommend work you don't need unlike the chain repair shops.
Lyn A
3 years ago
Excellent service!A few years ago, my AC went out. I stopped by O'Reilly Auto Parts and they referred me to John Jay Automotive, I am so glad they did. This shop is the best!!Each and every time we have taken our cars in for service/repair it has been a great experience! They are friendly, honest, knowledgeable and extremely fair in their pricing and also make you feel like family.I have referred many friends to them and will continue to do so. Please don't hesitate to give them a try, you won't be sorry!!!Services: Air & cabin filter replacement, Auto glass repair, General repairs & maintenance, Brakes, A/C installation & repair, Air conditioning, Auto interior vacuuming, Battery, Oil change
AJ A.
11 months ago
Great place to take your vehicle. I was referred to JJA by my brother Ed who told me that he'll only entrust them with his family's auto care. He recommends ONLY this shop when the subject of trusted auto mechanics comes up and I will do the same from now on. They did excellent repair work on our car at a very reasonable price and even lower than the original estimate. I also appreciated that the job was completed immediately...less than 24 hours! After a thorough examination of the car, I never felt pressured to complete other repairs, in fact, just the opposite. Mike (who is a really good guy to deal with), showed me what was going on and advised me on what to prioritize and that they're there if and when needed. The estimates were really fair as well. It's obvious that we had a great experience as promised and I'm sure you will ALSO. Awesome job, thanks JJA! AJ and Ivan (Gorj).
Al Gonzales
4 years ago
I have recently moved to AZ and my 1969 Pontiac GTO was in need of an oil change. I received a lot of add flyers in the mail of the auto repair locations in the area and I did check one out one that promised an oil change for under $20 dollars. After speaking to the tech at the desk, I decided that I could not, would not, have them work on my classic car. I did some research on the internet and discovered John Jay Automotive. I read some reviews and decided to take a chance and I was pleasantly surprised. Their staff was very knowledgeable and accommodating. I was also lucky enough to have met the owner, Jay, who was very knowledgeable and pleasant. They took care of my classic as if they were taking care of their own vehicle. My mechanic, who's I name I don't recall, conducted a complete inspection of my car and alerted me to a potential problem, including photos, with a muffler. Needless to say he was very thorough. My heart felt thanks to Jay and his entire staff. I will undoubtedly continue to trust John Jay Automotive for all of my cars. I would gladly recommend them to anyone.
Yolie
10 months ago
We are coming here for all our auto needs. Our right front signal light was out and they fixed it while I waited. They were quick and friendly, generous and awesome!
William Ted McLaren
5 years ago
John Jay automotive is terrific. I took my car to them recently for a second opinion after the dealership recommended a handful of expensive repairs on my 2003 Toyota. The guys at John Jay explained that the repairs were not necessary. I really appreciate their honesty and willingness to take time to explain everything in detail. I definitely recommend them for any repair needs.
Perceptions
6 years ago
I visited John Jay Automotive back in August to complete some maintenance work on my Honda. I had originally taken my car to the dealer for its Maintenance Minder checkup, and the dealer discovered some repairs that needed to be taken care of. The dealer's quote was (of course) astronomical, so I called around for other quotes. When I contacted John Jay Automotive, the person answering the phone was very helpful and had a quote for me in 15 minutes -- it was half the cost of what the dealer charged. When I took my car in, John Jay explained that before doing work, they would first double-check that the repairs the dealer said I needed were *actually* needed. I appreciated that John Jay's priority was to look out for the health of the vehicle and safety of the driver before profits. It's been a few months now since they completed the necessary work and I've had zero issues. They did a great job and this is now the place I'll go to for any future car needs.