Bridwell Automotive Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  J. Randall Tarasuk
2 months ago
Jeff and his team deliver impeccable service! What they did to my Mercedes few could pull-off at a reasonable price. I can t thank you enough for keeping my old car on the road!

  Judi Rubin
a month ago
I'm very impressed with Bridwell Automotive center. They use Top Notch products, have knowledgeable mechanics and do not rush through the repairs. They are quality shop and now I understand why so many of my family and friends use their services.

  Ron Clark
3 months ago
Bridwell is always reliable and helpful. We find them to be honest and reasonably priced. They give us all the options and don t push the most expensive one. Small repairs and top ups were even done for free and repairs were done well. Bridwell is knowledgeable and patient taking the time to explain things. Hard to find good old fashioned service anymore.

  James Worman
a week ago
Always friendly and competent. Thanks for recognizing the oil leak. Dealer is getting handled. Good to know a company that still does the right thing!!

  Bob McNichols
a month ago
Since we moved to Arizona in 1984 we have always relied on Bridwell Automotive for friendly and reliable services and expertise. Keep up the good work we rely upon!

  Anne Travous
4 months ago
Excellent service! They got me in same day, had the repair done well within the timeframe they told me, and the fix turned out to be quick, easy and cheap! I'm very happy.

  Mindy Lopez
4 months ago
Smooth from start to finish, they were able to cut my BMW repair bill in half from what the dealership quoted. Will be using them for all of our cars in the future.

  Dean Bjorkstrand
5 months ago
Daughter's vehicle broke down. She was stuck. Jeff got everything repaired as needed. He also was attentive to complete items that could need service since he had things disassembled (like charging A/C). Friendly, knowledgeable, cared about being of service. New go to auto shop!

  Bob Reichert
5 months ago
We love you guys!It's been some years but we've never forgotten your personal service and attention to detail.Please continue your service and availability to everyone nearby and travelers all around.God bless you for all you do!Services: Electrical repair, Air & cabin filter replacement, Tires, Auto A/C recharge, Air conditioning, Auto maintenance, Battery

  Andi Williams
8 months ago
Took a couple tries to get vehicle in for oil change as they do 1st come, 1st serve. It is not a quick place/ big place with lobby where i could wait for oil change. I work close by and that was fine for me. The staff is friendly and I felt confident leaving my "baby" with them. I will definitely go back!Service: Oil changeService: Oil change

  James Butkus
6 months ago
Bridwell Auto Center always provides the best high quality service on my 2004 Porsche 996 C4S and I highly recommend Bridwell auto center to anyone seeking special auto services on classic as well as new cars.Service: General repairs & maintenanceService: General repairs & maintenance

  Morgan
a year ago
These guys are amazing! Adam was very professional and took special care of my car. He replaced all of my power steering hoses at a reasonable cost. I've worked with these guys for over 12 years and the staff is trustworthy and reliable. They work with you and never try to sell you something you don't need. I won't take my car anywhere else. Jeff was very kind and helpful as well. I wish I could give you more stars since you have helped me so much in more ways than I could ever imagine. Thank you for always helping me and doing a fantastic job! I love you guys and will always be a loyal customer.-MorganServices: Steering & suspension repair, Vehicle safety inspection

  J Lawrence
a month ago
Best experience I could hope for getting my jeep repaired. Would highly recommend!!!

  Carol Ackerman
8 months ago
Jeff got me in exactly as estimated and Jamie did a thorough and effective job in recharging my AC. CJ helped me for my 90 minute wait and, as always, Steve provided the finish check personable touch as I settled my bill. 25+ years as. Bridwell customer!Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Steve Maddow
7 months ago
I had taken my vehicle there for a tune-up and oil change. They claimed my battery was leaking and it needed replacing. Being naive, I went ahead and got it replaced.Afterwards, I discovered the battery had a warranty, and I could have taken it to Toyota for a free replacement, had anything been wrong. The oil change was out of range for just about anybody in The Valley. And despite me refusing to ever go back, they constantly hounded me with mailings to make an appointment. I called them, explaining I wanted off their list ASAP; and, all the owner did was (LITERALLY) laugh at me over the phone.Whatever you do, don't get your vehicle serviced from Bridwell Automotive! They will con you.

  Mida Thorlin
8 months ago
We will no longer take our vehicles to Bridwell Automotive for three reasons:1. - They could not give me (woman) a quote for an oil change and filters. So I left them my vehicle thinking, it is an oil change, how bad can it be?2. - The cost was a surprise at $309.00 for nothing more than 8 quarts of oil and 2 filters 3.- Snarky comments like, the filter didn t change itself in reference to the cabin filter.I felt ripped off and patronized; neither of those feelings left me wanting more.When I asked why it cost so much, he said, I asked for special oil . I asked for Mobil synthetic, not liquid gold. It costs $37 at Amazon for FIVE quarts. Then I got charged for the cabin filter that didn t change itself $115.50. This is not a European vehicle, it s an American vehicle. It s obvious that they think poorly of women and feel justified to charge whatever they want. Do yourself a favor, go somewhere else where you can get an estimate prior to doing the work and where you don t get insulted, while they are robbing you.

  Wendy Collins
5 months ago
Fast and reliable service! They helped with a dead battery and air pressure in my tires. Nice and helpful staff!!

  Nicole Willis
11 months ago
I have a Range Rover Sport which often means most won t work on them. My neighbor told me she takes her Range Rover to them and LOVES them. I decided to recently try them out and am very happy! They are all so kind- It feels like the neighborhood shop & I Love supporting small businesses/independently owned businesses rather than big corporations.

  CO Petro
a year ago
Very thankful for their mechanics. They got my 2005 VW Touareg in and did a phenomenal job. I knew that the car was in need of a tune up. They found a couple other things that needed to be taken care of. Everyone on the team was very professional. As I travel back and forth from Colorado I appreciate their fast service. I really am impressed with the variety of cars they can work on. From classic to new! I will bring my vehicle back and I highly recommend this crew.Service: General repairs & maintenance

  Lynn Hennessey
3 days ago
well done. head lamp washer repair on BMW X3

  Aimee Gormady
a year ago
Bridewell replaced my fuel sensor, which is part of the fuel pump, all located inside the gas tank that has to be pulled down and taken apart. They fixed the problem in one day!Friendly. Helpful. Honest. Will definitely use again!Highly recommended.Aimee

  N ALMON
9 months ago
In response to the business' reply, there is no need to call back. It has been repaired properly at another location. Thanks for responding to the post, but I noticed you said nothing about the attitudes of your staff and merely restated my remarks. This was obviously not a good fit.Family member took their car there, paid for a diagnostic and was told it was the oxygen sensor. They paid $500+ for that and the diagnostic, drove the car home (15 minutes away) and didn't go back out until 2 days later. After driving for about 30 minutes that day, the engine light comes on. They have the vehicle towed back to them. After waiting for quite awhile and no contact, they called Bidwell and the nonchalant service manager said it would be $1400 to replace the catalytic convertor. Was told that light wasn't showing when they did the original test and this was something else. Funny, it wasn't an issue before (and those parts are near one another). Needless-to-say, they picked up their vehicle (they said the staff was subpar) and left. They purchased some Cataclean to get them by until they could find another shop and the check engine light went away and the car began driving just fine. Not sure if that is merely a temporary fix or not, but it saved them $1400 and having to deal with a questionable business.

  LISA RAPASKY
7 months ago
Got an overpriced estimate for items that needed to be repaired on my Audi SQ5 at the dealership. Bridwell came in at a lower price then them plus 4 other mechanics I got quotes from. Although it took a few days to get the parts they used Audi manufactured parts (brake pads and rotors and oil housing) to fix the issues at 1/2 the price. Would highly recommend them and will be back in the future.Services: Engine repair, Brakes, Auto maintenance

  Candace Hadley
a year ago
I am 74 and automotive-challenged. I drive a 1998 Boxter and have been taking it to Bridwell for 5 years. I need a mechanic I can trust.Excellent skills not withstanding, I got honest advice about what needs to be done vs. what can wait.I needed a new back plastic windshield. The knowledgeable folks at Bridwell didn't provide custom service, however, they did some research and found someone who could deliver quality and they handled all the logistics to get the work done.Bridwell stands for full service - experience and workmanship.Services: Transmission repair, A/C installation & repair, Car waxing

  Craig Curtis
a year ago
Bridwell Automotive did the 60,000 mile service and oil change on my 2018 Ford Raptor. As always they did a great job and did NOT come back to me with a bunch of items that needed repaired. They are fast, organized, convenient and easy to work with!!Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Bob Cincera
a year ago
I ve used Bridwell for several auto repair needs and I declare they have fully recovered my faith in the auto shop industry. Their pricing is always the lowest, their customer service top notch, and workmanship above and beyond. Dont let the location sway you, they truly will give you the best deal and make you feel like a family member.Service: A/C installation & repair

  Todd Headlee
a year ago
I ve been taking my vehicles to Bridwell s for nearly 20 years and Jeff and his staff always takes great care to get my car back in a timely manner at a fair price. I especially like that they are open until 9pm so I can drop my vehicle off the night before and not have to be there bright and early in the morning for drop off. Bridwell s will always be my go-to place to service my vehiclesServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Brakes, Auto brake replacement, Oil change

  Cheryl A
a year ago
My car started smoking a few blocks from the station. I was able to make it in and determined my coolant hoses had leaks and the cover was damaged. They fixed my problem immediately, despite the busy holiday, and it was professional and not overly priced as some competitors. I truly appreciate the service from them. They'll be my go to for future needs. Thank you team and Happy Holidays!Service: General repairs & maintenance

  Nick Barbisan
3 years ago
Jeff and his crew are top notch. They pay careful attention to detail and make sure all work is perfect. I am so pleased with the work every time I have taken my vehicles to Bridwell. They are honest, leave no loose ends, and every estimate is exactly what is promised.My recent visit on 3/8 once again was just excellent. Quoted price was spot on.Service: General repairs & maintenance

  Constanlce Geiger
9 months ago
We want to thank the kind folks a Bridwell automotive for the excellent diagnosis and repair of a series of trouble lights on our 2008 Rav4 .They were very honest & professional in all they do. they will be our go to shop for any future auto repair needs. Thank You Bridwell! AAAAA++++++Service: General repairs & maintenanceService: General repairs & maintenance