Moreno Auto Glass
5 (43)
19383 E Carriage Way, Queen Creek, AZ 85142
(480) 742-8999
morenoautoglass.com
Claimed
From the business
- Identifies as Latino-owned
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hector Moreno
a week ago
Had one of the owners, Jesse & one of his sons replace my windshield on a trip to AZ from CA. Moreno Auto Glass was very quick with their response and in setting up a service time that worked for me. Jesse is very professional, respectful and courteous. He shared every step of the process with me with great knowledge and detail. (I was asking a bunch of questions cause I m a curios dude) All in all, top tier work. I definitely would recommend Moreno Auto Glass for anyone looking to have work done in the Arizona area, not sure how far they travel but like I said, professional, courteous and respectful. They also work with your insurance so pricing is not an issue whatsoever. Hope to never need them again but if I do. I would call no hesitation!! Thanks again Moreno Auto Glass.
Chelsea Frisbie
5 days ago
If I could give 10,000 stars I would!!! Moreno Auto Glass is the most professional, efficient and honest auto glass service I ve ever had the pleasure of working with! They were able to find my windshield and have it replaced at a time that was super convenient for me within days of me calling!!! Not to mention their pricing was extremely reasonable for such an amazing experience! I love that they are a family and locally owned business, I would never recommend anyone else over them!
Yvonne Membrila
a week ago
My windshield had crack so gnarly that it nearly earned us a ticket! Moreno Glass was absolutely fantastic. They scheduled an appointment fast that was super convenient. I love that they came out to my work location to not only replace the glass but to update the safety calibration too! Top tier service all around!
Joshua Taylor
2 months ago
Amazing work! They were perfect at every aspect of the engagement. Jesse was so great and Nadine was there every step of the way to communicate and chat with us while Jesse worked. They came to us at our house the day after we called.We were kept updated when their schedule got delayed. They arrived within their window. When the work started taking longer than they anticipated, they informed us of why and how long we should expect until the car was ready.We paid a little less than what we were quoted and SIGNIFICANTLY less than other national brands we called first. They were patient with our little ones who wanted to ask Jesse about his tools and tell Nadine about their days and their life stories.Moreno Auto Glass is a company I want to see thrive based on the experience they gave me. It's clear they care about their customers and take pride in their work.While it's unfortunate to have to replace a window, when it does happen, THIS is the company you want to call. They will treat you right. You'll get the greatest value for the service.
jon padron
2 months ago
Took my car to safelite they couldn't do it so I contacted Morenos and they were able to help me. Awesome customer service, Jesse was awesome super friendly and informative.I would highly recommend them to anyone!!
Alejandra Betancourt
3 months ago
Great work and excellent customer service. They were flexible and went the extra mile to get two windshields replaced. Nice family business that I plan on using for any future repairs as well. If you re tired of being another number this is the place for you.
Tyler S
3 months ago
I commute an hour to work each way and my windshield takes a beating. There is nobody else I ll take my vehicle to. They go above and beyond for their customers and do what is best for the customers, not like other companies that are just trying to upsell or things like that. This is a company you can trust!
Matthew Garcia
2 years ago
Jesse was awesome. Nadine got me scheduled quick and worked with my insurance! Jesse came to my home and replaced the windshield in a timely manner. Definitely will be giving them a call for all my auto glass needs. I highly recommend Jesse and Moreno Autoglass!Service: Auto windshield replacementService: Auto windshield replacement
C
5 months ago
Moreno Auto Glass was great. Fast service and very friendly. I highly recommend them and will use them again when I need a chip repaired or new windshield.
Nick Controne
7 months ago
My driver window fell off the track. I called and Nadine was very helpful! Scheduled me for the next day. The motor was out so they ordered the part and had my back on the road in an hour! Very reasonable price. Great knowledge and explanation. Will be going here moving forward and referring people! Thanks again!
Jake Johnson
7 months ago
I was driving down Rittenhouse when out of nowhere and for no apparent reason, my driver side door window completely fell off the frame and the motor made a very $$$ sound. The motor stopped working and the window was stuck in the door.A quick google search revealed Moreno Auto Glass and I figured it would be a while to get it fixed. They quickly called me back after my inquiry and told me they would be able get me in the same day.My problem occurred and was fixed within 24 hours, thanks to Moreno s.The price was fair and the work was quality. Will be coming here for all future glass replacements.
Amy Dillehay
9 months ago
I needed my windshield replaced and the side window panels. I couldn t find anyone who would do this for me. Every company I have been to says the same thing, We can t replace the windshield with the side panels looking like that. I was lost. Then, I talked to Nadine and she told me they could replace the windshield and the side panels! I was sooo relieved!! When she delivered my car to me, tears came to my eyes. This car is special to me for personal reasons and now so are the Morenos! Thank you for helping me when nobody else would. This is a great company and it s because they have HEART and they take pride in what they do.Service: Auto windshield repair
Havilah Brown
a year ago
The Morenos are my go-to glass people! I ve had them repair/replace my windshield multiple times. They are extremely professional, great communicators, and Nadine can even help you navigate insurance claims. I highly highly recommend their work!!
Wendy M
a year ago
I highly recommend Moreno Auto Glass. Nadine was amazing! She went above and beyond to help me communicate with my insurance company. She was prompt in all of her communication with me. She also coordinated the callibration to be done as soon as the windshield was replaced. She was fantastic!Jesse completed the windshield service. He was on-time and professional.I always want to give my business to small, local companies. You won't be disappointed going with Moreno Auto Glass.Service: Auto windshield replacement
Dianne Kopernik
a year ago
I can't say enough good things about Moreno Auto Glass...I had a referral from a friend, but when I attempted to book through USAA, they were not available to me in the online system. I called the company, and Nadine could not have been nicer. She called USAA, and conferenced me in, and took care of everything logistically. Jesse and his assistant showed up exactly when promised, and completed the work efficiently. They were courteous, and offered to return, if I found any issues after the 48 hour curing period. I took my car for a leak check at the car wash today( 72 hours later), using the free coupon they supplied me with. I am happy to say that it held up perfectly! Like I said- only good things to say!Services: Auto windshield repair, Auto windshield replacement
Garen Bagdasarian
8 months ago
Went here for a chip repair & they were honest & upfront with me, informing me that the chip might be too large to repair. They still made an attempt to fix it, but it didn t take, so they didn t charge me anything. I will definitely be coming back here to replace my windshield. Friendly people & great service!
Kimberly Vieyra
2 years ago
Moreno s is the business you want to call for windshield replacements and repairing. Supporting local and supporting small businesses is my jam, so being a Moreno customer means something to me. This is a family owned business. Everyone is involved and they are teaching the younger generation what it means to work. Nadine is super responsive and will take care of the insurance portion of this process. Jesse knows his stuff. I 10/10 recommend Moreno Auto Glass. I was worried when I first moved here in Arizona and hearing all about the windshield cracks, but they put me at ease. Also make sure you add windshield coverage to your policy!Services: Auto windshield repair, Auto windshield replacement
Dan Banta
a year ago
Don t call anyone else! If you need auto glass repair or replacement, I d highly recommend Moreno Auto Glass! After calling a few other places including the big names , I found the Morenos and I am sure glad I did. They were fast, did high quality work repairing two windshield chips, were VERY reasonably priced, and above all they were a pleasure to work with. Moreno Auto Glass will be my only call should I need these services again.Service: Auto windshield repair
Jose Candia
9 months ago
I had a small rock chip my windshield while in the Queen Creek area, and I wanted a quick repair. They saw me the same day within the hour of my call, and before I knew it the chip had been repaired like it was never there. Absolutely gorgeous work.Service: Auto windshield repairService: Auto windshield repair
Janice Toliver
a year ago
I have never been happier with a repair service! Nadine and Jesse are the dream team!! VERY personable, professional, and informative! They kept to everything that was told to me in my quote. Nadine was a joy to speak to on the phone when setting my appointment, Jesse showed up well within the timeframe given, and did an amazing job on my vehicle! I HIGHLY recommend them! ~ JaniceService: Auto windshield replacement
Harvey Seim
a year ago
Moreno Glass was great to work with! They handled the claim, were very professional and convenient. They came to my home for a replacement and then back again for repair. Would certainly use them again!Services: Auto windshield repair, Auto windshield replacementServices: Auto windshield repair, Auto windshield replacement
Michelle Bollinger
a year ago
**PERFECT TRANSACTION** Moreno Auto Glass was wonderful. From calling for information and scheduling to showing up and getting the job done. I couldn't ask for anything better. I highly recommend using this family owned and operated company!!!Services: Installation, Auto rear window replacementServices: Installation, Auto rear window replacement
Steve Blask
a year ago
Worked with Nadine and Jesse to get my panaramic sunroof glass replaced. This is a straight up legit business and over the top customer service.They had to order my glass and Nadine kept me informed thru the entire process. Jesse came to my house on time and took care of the installI highly recommend this company and we will. Online to use Jesse and Nadine for all of our auto glass needsGive them the opportunity the next time you need auto glass repair they are top shelfService: Sunroof glass replacement
Rob Warzel
2 years ago
Moreno auto glass is responsive and performs high-quality work. They personally spent far more time than should have been necessary handling my insurance company so that I didn't have to, and when the insurance company finally got their act together, the Moreno's showed up and had the windshield replaced shortly after. I love my new windshield and I'll call the Morenos back when I (inevitably) get another chip! :)
Genny Castaneda
2 years ago
Quality work and and great customer service. The whole process was quick and easy. They came to my home to do the work which was super convenient. They are a local family owned business with integrity and value long term customer relationships. I highly recommend Moreno Auto Glass and will definitely use them in the future!Service: Auto windshield repairService: Auto windshield repair
Jen Izenstark
2 years ago
Moreno Auto Glass was so great to work with. They will find a way to make it work (to get to the car) for the customer and customer s schedule. They were very reliable, Knowledgeable, prompt, and great communication. I highly recommend them if anyone needs to replace a glass.Service: Auto windshield replacementService: Auto windshield replacement
Michael Rubio
2 years ago
Moreno Auto glass made the biggest impression on me when they came to where I was to change my windshield. They let me pick the time and place that my windshield was replaced. I hate waiting around for my car to be worked on in any kind of way, and they took that waiting period completely away for me. They arrived at my place of business and changed my windshield while I worked. By the time I got off, my windshield was replaced. That type of convenience, on top of their quality of work, is what makes them a stellar company to me.Service: Auto windshield replacement
Kenn Zee
2 years ago
The Morenos, Jessie and Nadine, were fantastic. We had a large rock chip in our windshield. Their service is very professional, friendly, compentant, efficient and timely. From the time I called, to their arrival to our location and repair was within two hours. We give our highest recommendation for their services.Service: Auto windshield repairService: Auto windshield repair
Marie Andrews
a year ago
Sooo easy to work with them: they get your information, contact insurance with you, come to your house and get. that. job. done.Integrity and quality work are the qualities I look for. Look no further, this family owned business will make you their priority with no hassle.Service: Auto windshield replacementService: Auto windshield replacement
Holly Camarena
2 years ago
Fast, safe, reliable, they were on time and on target. Moreno Auto Glass will always be my glass company and I've recommended them to all my family and friends.Service: Auto windshield repairService: Auto windshield repair