Discount Tire

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matt Garcia
a week ago
Got a set of new tires from here. My old pair was pretty bad. They were super fast, and now my vehicle runs great! Derric helped me. He was very knowledgeable and made the whole process of buying tires a more enjoyable experience. All the employees are ready to help, and easy to talk to. Thanks guys!

  brian young
a month ago
I liked how friendly they are, needs two tires mounted and balanced. Fit me in and did it right! Good location. Thank you guys!

  Brandon Mastin
7 months ago
Fantastic crew! Went in for a flat repair, and it turned out my tire was non repairable. I didn't remember I had bought certificates for free replacement, but they did!!! So, I got a free tire! Thanks again for your outstanding integrity!

  Cass Marilao
2 months ago
They are so helpful and nice . The manager there is great too! Definitely trust them with my car!

  Melody Murphy
2 months ago
Although this location is out of my way, I continue to come here when I am in need of service for my tires. Professional, kind and caring!

  Cramer Crew
4 months ago
We recently had 3 wood screws in one tire and Brian at Discount helped us out and got the tire repaired. A few weeks later my tire pressure light came on indicating low tire pressure in a different tire. Unfortunately it was Sunday and Discount was closed. I was leaving early Monday morning to drive to CA so I headed over to Big O across the street. They told me I had a wood screw in the tire and that it was in a spot where they couldn't repair it so I would need a new tire. I wanted to wait and give Discount my business so I went home and parked my car and my friend ended up driving to CA. I got home and the first thing I did the next day was take my car over to Discount. Brian helped us out again and I explained the situation. About 15 minutes after dropping my car off I got a text that it was ready for pickup. When we went to get it Brian told us that they were able to repair the tire and I did NOT need a new tire like Big O said. We ended up purchasing the tire warranty for all 4 tires! I appreciate how honest the employees at Discount are and how they aren't pushy and just trying to sell you something. We will never go anywhere else!

  Charlie Gomez
3 months ago
I recently had the pleasure of being assisted by Brian at Discount Tires, and I can't express enough how impressed I am with the level of service I received. Brian went above and beyond to help me with an issue related to my Tire Sensors that were initially not properly installed at a different location in Kansas City.From the moment I walked in, Brian's enthusiasm and commitment to exceptional service were evident. He took the time to thoroughly assess the situation, explaining each step of the process to me. What truly stood out was his dedication to resolving the problem efficiently and effectively.Brian's knowledge and expertise were evident, and he approached the situation with a can-do attitude that immediately put me at ease. Not only did he rectify the issue with my Tire Sensors, but he also took the time to ensure that everything was in perfect working order before I left.It's rare to encounter someone so dedicated to their work and genuinely committed to customer satisfaction. Brian's outstanding service has not only resolved my immediate concern but has also earned Discount Tires a customer for life.Thank you, Brian, for going above and beyond your exceptional service has truly made a lasting impression.

  debra c (birdie)
3 months ago
Great service. I didn't have appt. Took me anyway I was in and out 45 min. New tire

  Chris Wilkins
4 months ago
Daryck and Devin have always taken really good care of me here. Always have the best prices and their customer service is outstanding.

  David Adams
a month ago
Purchased new tires for my F250, expected a long delay .I could not believe how quick that the tires were installed on my vehicle. I had expected at least a day later appointment. The last set of tires were purchased from a different company ,Big O. I had set an appointment a day before. It took them 4 and a half hours to install even after having an Appointment.Justin and discount tires will provide my tires on my vehicles from this point forward.Thank You!

  Pam Shaner
6 months ago
Great customer service!My husband got there first when they opened and was done in 30 minutes.Will always get our tires there.

  Marianne Ungor
4 months ago
Don't go here if you're in a hurry for sure. I waited for a tire air check for 15+ minutes while technicians walked around the shop, walked past our car, joked and laughed and stood around. Not one person came to help or let us know what the hold up was. Terrible customer service imo.

  Anne Cornelius
a week ago
Love the swrvice. Never pay for a flat repair.

  D C
4 months ago
Knowledgable salesman for all terrain tires and sizing we were looking for. Prompt and friendly service from sales to the tire bay. Highly recommend!

  Taylor Lamasky
5 months ago
Thank you BRIAN for the best customer service! This is the best discount tire I have gone to!

  Alan Moulton
a year ago
The young lady who assisted me was very courteous. She saw I was having trouble walking due to a knee injury and quickly came out to greet me and saved some walking. They got me in and out faster than estimated.

  Saran Pereborow
5 days ago
Professional, courteous & quick! Thanks guys

  Jasmine Stewart
7 months ago
What a wonderful place :)Very personalized, attentive, customer service, fair prices, a super clean professional environment...can't say enough good things. I talked a lot and asked a bunch of questions and my tech followed along, gave great anwers, and never became rude or impatient. Give these guys a try they took good care of me when I came in with a slow leak/flat!

  Chris Barentine
2 months ago
Fast, efficient, friendly. All around great store!

  Jeff Crandell
6 months ago
Stay away, went here to have tires swapped out for my daughters car, less that s 200 miles on the tires and they wanted to sell us new tires before they d swap them out. Save your money and go to Big O instead, they didn t have a problems doing it for us and do what the customer wants.

  Garrett Fowler
a year ago
Stay clear if you have a non mainstream vehicle. Had a e150 conversion van that I needed rims and tires for. Most of the staff was very friendly and unfortunately there system database could not provide the needed information to get what i needed. In the end 16 inch rims did not fit, even though there system said it would as oem. Had to limp back to the store as it was grinding down the road. Store manager did not seem to care. Then went to 17 s with 245 65 r17 w fuel kranks w recommended tire size and it looked great but the ride was horrible, lost all my power, very rough ride (stiff sidewall). In the end what really did it over for me was the sarcastic attitude. For example sales rep asked if I wanted to bring over my truck so They could load up the tires and rims so I could recoup some of my money back, Really ? Wow. Or the store manager saying he was very VERY sorry( sarcastic of course. ) In the end if you have 20 rims 275 40 r20 and they had a better ride then the tires they put on at over 2k would you want to keep them? In the end I think Discount needs to live by the (if your not satisfied bring it back) attitude because its really not that way at all. Get your systems more updated with real data and train your staff more, and please stock your rims and tires at the store, put up some displays! Such a poor business model! The sales rep did not even know what XL meant on the tire rating! I can go to a mom and pop shop and have displays and better trained staff that actually know what they are selling then this billion $ business pretty sad. Its nice to be friendly but if you don't know what you are doing what is it worth ? In the end at least I got my money back and I could go to a place that could help me better. I m sure the staff will talk all there trash in there break room but as things go back to normal it will come back to hit you back in your sales down the road. I will not be going back again. **update** 5/22 went down to a mom and pop shop had all the rims and tires on display. Rep had everything in stock and new tires and rims done in 1 hr. What a different experience. Van drives great! Discount needs a major overhaul.

  Jeremy Wolfe
8 months ago
They rushed to get our two trailer tires fixed right away. Super friendly and we appreciated the priority they made us. Thank you

  Ebonie Riley
5 months ago
Great service, friendly, found an unusual size from another location.

  Aaron Birney
6 months ago
Great this place is Old School!!! Check your rubber rollers for free. No hassle, no high-pressure sales. Just good business.

  justin knowlton
3 years ago
Great deal on tires... Price matched from online competition... Fast service ... Thanks guys

  James Finstrom
11 months ago
I'm not typically a fan of discount tire as a company. That said this location has a friendly and helpful staff. Took care of me and while I waited watched interactions with others. This seems to be a well run location.

  John Douglas
6 months ago
Please thank Jeff for taking the time and helping us get on the road with new tires and helpful support.. !Want to thank Leigh and the team at San Tan store.. great attitude and helpful after being brushed off by competitors accross the street.. I got quick friendly service.. we will be back.

  Kay Em
7 months ago
Why would anyone buy tires from anywhere else??? This is the place you come for the highest of customer service and all locations are equally great!!! I can not say enough good things. Special metion to Conner, thanks for your hard work!!

  Xavier Smith
2 years ago
I am always Is greeted with a smile in great customer service.I went in to get a tire puncture repaired and thanks to me and thanks to me having a certificate, I got a brand new tire for just 25 bucks!Having that tire certificate is well worth it!Otherwise it would have over 200 bucks for a tire.

  Jeff Swerbensky
6 months ago
Fast professional service. Easy to buy online and book an appointment. I was in and out in 45 minutes.