A-Better Towing Services
2.9 (8)
2666 E White Mountain Blvd, Pinetop, AZ 85935
(928) 218-2764
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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Erik Riley
3 months ago
I experienced extremely poor customer service from this company, and they took significantly longer than promised to complete the task. Specifically, they informed me that it would take approximately 45 minutes, but it actually took three hours before I received the service I paid for. In addition to this, the telephone service I encountered was highly unsatisfactory, as it involved a confusing and complicated process of being redirected multiple times. Understanding the representatives was also quite challenging due to unclear communication. Finally, when the service personnel did arrive, they were polite and considerate, and took great care of my vehicle. However, the negative experience I had with their office personnel has solidified my decision to refrain from using their services in the future.
Bethyjack
6 months ago
Worst customer service ever asked a simple question regarding a possible tow for my vehicle and the operator talked to me like I was a child and they were a robot. I will never never attempt service from someone so rude and like I m just $ signs to them
Chris Russell
2 years ago
165.00 for a 5 mile tow? Enuf said. Agent was rude, would not transfer me to a supervisor, manager or owner. Be prepared for a longtime interrogation with with a 10 min wait time. Stick with a local tow. Yes 10 min is a long time while you are standing on the side of the road. Customers are not their number one priority.
H i L u Quang
2 years ago
I'm super protective of my truck (she's a classic!) A-Better Towing Services towed her to an exhaust shop 20 minutes away for new exhaust. I'd gladly use his towing services again.Service: Car towingService: Car towing
Nathan Kincade
a year ago
Operators said multiple times they would call back and for me to leave my line open and they never called back I had to call them both times after 30 minutes.