Tony's Auto Service Center
4.9 (253)
5602 E Thomas Rd, Phoenix, AZ 85018
(480) 945-7788
tonysautoservicecenter.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
paul graves
2 days ago
My 85 year old mother went to Tony's auto repair 3 days after the passing of her Marine veteran husband. A light was on on her dashboard. It was diagnosed as the sensor for her tire air pressure. Nothing was wrong with her tires or air pressure. She was told it would cost $250. Being a trusting older woman, she agreed to go ahead with the repair. When it came time to pick up her vehicle she was advised it was now $500. She paid the man. She was then offered to replace all 4 sensors for $1450. What a deal!!. Unfortunately, I was made aware of the situation after the fact. I don't know how men like this live with themselves. If I can possibly rate negative 100 stars I would do so. Taking advantage of an elderly widow days after he husband is lower than low. Sad and pathetic.
Spencer S
a week ago
Good small local mechanic shop: Brought my car for the first time to Tony s. They got me in quickly, finished quickly, didn t give me any lip about using my coupon at all, they recommended additional services and told me the price. I like their grading/priority system for what you need done now vs what can wait. They followed up with me to make sure my car is running well. I ll be coming back for my scheduled maintenance. I would recommend. Seems to be a well run honest business.
sam goulet
3 months ago
I do not typically post reviews, good or bad. But I have to for this place is a gem. If you need anything fixed up with your car, go here. Scott and Mike were so cool and friendly, as well as helpful and educational. These guys are not trying to screw you. It took me a while to find a local mechanic I can trust regularly but I think I may have just found the place. Anthony with the shuttle service is literally cherry on top. Wonderful experience.
Tom Carroll
a month ago
I took my older vehicle to Tony s after being told by two other repair places that it needed extensive work. Tony s identified all of the problems, made the repairs quickly, and charged less than what the other 2 were quoting. I will be a repeat customer for all of my future work and highly recommend others to do the same.
Patrice Barry
2 months ago
I came to Tony's to have my headlights polished. I did not have high expectations because they were so cloudy. Wowza now they look like new. I am so grateful. I drive in the dark 5 days a week. I feel ok safer now. And they did a check around my car and found taillight were out. They fixed that issue and recommended other fix it issues ..they were very professional and helpful. I'm so confident in this shop, the people, the service and will recommend to everyone. So grateful
Trev Meyer
a week ago
Tonys auto service is no nonsense unlike most garages. They are open and honest about everything. Thanks again and see you for next car project:)
Steve Laney
5 months ago
Tony's auto service has always been reliable. Over the summer I took them my small SUV to be checked out after being stored unused for 3 years. When I first started it, I went to another shop for a quick oil change. The other place said I needed rear shocks (leaking) and drive belt (dry). A few days later, Tony's detailed inspection revealed no leaking shocks and no reason to replace the shocks or the belt. Tony's did find a couple of minor maintenance items. Thanks!After a few months I went back to Tony's for oil change/inspection and diagnosis of intermittent check engine light and frequent shudder on acceleration. No computer repair/trouble codes were found. Long story short, the car runs fine after their engine oil service, with no extra charges. Thanks again!Tony's has saved me money for years!Highly recommended!
John Shannon
4 weeks ago
Despite their reputation for being around for a long time they are more expensive than competitors, slow, and surprisingly unprofessional. Better service and pricing can be found almost everywhere. After an initial positive review that I left that also mentioned their building paint scheme (in a residential area) they banned me lol. That s just ignorant, blatant retaliation and juvenile. I m happy to take my money and business to professionals that welcome the opportunity to win over customers. Small mom and pop shops like this get away with bad behavior it seems - which begs the question what else are they getting away with? I m glad i saw the real darker side of Tony s before there was a real problem that would be handled the absolute wrong way. Better (or same) pricing with infinitely better service is just down the road.
John Nickerson
2 months ago
Great communication about repairs recommended, including the difference between need-to-have and nice-to-have. My vehicle was running more smoothly than ever after leaving it for the day with Tony s.
Bikila Negasa
2 weeks ago
My AC doesn't bring cold air out and my check engine light was on. Thanks to Tony's Auto Service Center, my AC is completely fixed and my check engine light is now disappeared.
Jen Sam Polese - Mercer
3 weeks ago
Had my headlights restored and they look amazing! Great service and great communication - good price too!
Jose Jones
4 months ago
My grandma used to bring her car here and always sung this place praises. I am happy and honored to be able to continue this tradition after bringing my car here for the first time. I will be bringing it and any future one's here and nowhere else. Thanks guys!
Matt Thomson
8 months ago
Scott and Mike at Tony s Auto Service are awesome. I took my 74 Bronco in for some carburetor work, and they had it back on the road in no time. They are very communicative and walked me through every step. I highly recommend them, and will definitely use them again in the future.Services: Carburetor cleaning, Auto battery replacement, Auto engine diagnosticServices: Carburetor cleaning, Auto battery replacement, Auto engine diagnostic
Darleen Jasso
8 months ago
I have brought my truck here a few times and always get great service. It s easy to get an appointment scheduled, and I trust their work and recommendations (especially after having the dealership tell me of issues with my truck that just weren t true). My son also brought his car here for inspection recently, based on my recommendations of Tony s, after buying from Carvana.Service: General repairs & maintenance
Cynthia McGillicuddy
a month ago
Went to a jeep dealership and was quoted an excessive amount for a couple parts. Called Tonys and was in and out the next day for a reasonable price, highly recommend!
Birgit Beierling
a month ago
We have been a long term customer and Tony s has taken good care of our Vehicle.
Seth Howell
7 months ago
Took car in for AC inspection. Was told car was low on Freon so they filled the system - $150 for inspection and Freon. 3 weeks later, AC blowing warm again. Take it in and they tell me there is a leak in the evaporator core and then charge me $70 for the inspection.....why wasn't this problem Caught in the first inspection before they filled the system and charged me the $150? Now I'm into them $220 and still don't have a functioning AC system. They wanted $3600 to fix the problem so I took it to the dealership and it costs $1700 to fix. Not a place I will take my vehicles to any longer.
Brianna Waddle
6 months ago
I went to Tony s after an unsuccessful visit at pep boys and brakes plus. They tan a basic diagnostic for 200 bucks! They even found the problem that two other auto shops couldn t find. I highly recommend this shop and will be going back for any other auto needs!Services: General repairs & maintenance, Air conditioningServices: General repairs & maintenance, Air conditioning
Ryan Kelly
3 years ago
I have a 2019 F-150 and just purchased a custom grille with LED Amber lights. Scott & Mike diagnosed the problem and correctly hardwired my power harness to the proper source. Very happy with the outcome and my brand new lights on the front-end! Highly recommend for honest and quick service - thanks guys!
Teri Welshans
a year ago
Scott and Mike at Tony's Auto were just wonderful! They answered the phone promptly when I called them; they had me in their system even though I had never brought this vehicle in before; they fixed my car sooner than they promised; and they charged less than they quoted. And they are friendly to senior citizens by even giving me a senior discount! What more can a woman ask for in their car repair shop? Nothing. They were perfect.You can't go wrong by taking your car to Tony's.Services: Steering & suspension repair, Vehicle Inspection, Oil change
David Carwitz
5 months ago
Was a regular customer and never again. Workmanship is good, prices are outrageous. Was quoted 2k to replace an oil cooler. Had it done elsewhere for 838. That kind of price gouging is unscrupulous.Services: Electrical repair, Auto battery replacement, General repairs & maintenance, Electrical, BatteryServices: Electrical repair, Auto battery replacement, General repairs & maintenance, Electrical, Battery
Kathleen Coughlin
a month ago
Great service. Well done. My car is running like a dream! On time and on estimate!
John Kulow
a year ago
I recently brought my car in for a few issues I was having. Scott and Mike were extremely helpful and they were very quick with the diagnostic as well as servicing my car. The techs are very nice as well. Would definitely recommend.
K G
2 years ago
I've taken my vehicles to Tony's for nearly 20 years. They've always been very accommodating to my schedule and requests. They'll suggest and explain their recommendations without any pressure. The shuttle service is so helpful. I can easily schedule appointments online and I love that they communicate by text. Scott and Mike have always responded promptly. I look forward to my appointments, as opposed to dreading them. I have only great things to say about Tony's Auto Service!Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Air conditioning, Brake service & repair, Oil change
Searching Truth
a year ago
I took my saturn sky to several mechanics to get repairs to pass emissions! Tony's was the only place that got it fixed and through emissions. 3 months of me owning a car I love and couldn't register, not to mention mechanics who didn't know what they were doing. Tony's fixed my car and took it through emissions for me and I have a car finally!! They are the absolute best! Service: Auto emissions testing
Myron Barlow
a year ago
I recently took my mom's truck to Tony's Auto, and they took very good care of her truck. They are very transparant, nothing is hidden, everything is well explained. Scott and Mike both are very professional and very friendly. Thank you Tony's Auto for the great service!
C. P. Savage
a year ago
I decided to call this place on a whim, as I'd driven by more than a few times, on the off chance they would be able to work on my car. I have a Lincoln from the 1970s and have had difficulty finding a reputable place that would be willing to work on it. Called them and they immediately said "Oh sure, we work on those cars." Explained what I wished them to do and they were able to get me in just a few days. Dropped off the car and the part, they had it replaced in one day and gave the whole vehicle an inspection. They were absolutely NOT pushy regarding doing anything aside from what I brought the car in for, which was pretty remarkable, especially given the car's age. Excellent communication from them as well. Tony's has earned a loyal customer, and I'll be bringing my vehicles here from now on. Thanks, guys!Services: Auto engine diagnostic, Engine repair, Auto maintenance
Laura Mithoff
5 months ago
Great service. Fast, efficient and super friendly. I felt these guys were honest and even came in lower than they originally quoted.Service: Air & cabin filter replacementService: Air & cabin filter replacement
d p
a year ago
I highly recommend. Tony's always provides 5-Star service. I've been bringing my car to Tony's Auto Service Center for several years now and I always know I'm in good hands. I simply trust them. Always courteous, honest and fair in price. Scott explains what's going on with my car and just what's needed repair-wise, never selling me on any unnecessary service. The work is always done well and complete. They genuinely care about doing a good job and they treat you like family, and that includes courtesy shuttle with a smile! Thank you Tony's, you are the best!
Jared Chaisson
10 months ago
The best auto service shop I ve done business with! Difference: Always keeping you updated on status, VERY thorough, fast turnarounds, easy appointment scheduling, staff knowledge is WAY superior to those at the dealerships and lots of honesty without pressure or judgement. I won t take my vehicle elsewhere.Services: Auto water leak repair, Wheel alignment, Brake service & repair, Oil changeServices: Auto water leak repair, Wheel alignment, Brake service & repair, Oil change