Spooners Auto
4.8 (91)
16637 North 21st St, Phoenix, AZ 85022
(602) 485-7744
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
Spooners Auto is a well-established auto repair shop in Phoenix, AZ, known for its honest and professional service. With a focus on quality repairs and customer satisfaction, Spooners Auto offers a range of services, including oil changes, electrical repairs, and general maintenance.
Services offered: Oil change, Transmission, Auto engine tuning, Electrical repair, General repairs & maintenance.
Spooners Auto Reviews Summary
Pros
- Consistently provides meticulous and fairly priced services
- Staff is knowledgeable, honest, and transparent
- Offers high-quality repairs and excellent customer service
- Family-owned and operated with a focus on customer safety
Cons
- Some instances of poor workmanship reported
- Issues with overcharging and parts not being installed
Suggestion
Improve quality control to ensure all parts are installed as promised and address any reported instances of poor workmanship.
Positive Words
honest, professional, reliable, transparent, thorough
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
K Schnak
4 months ago
Spooners has provided unparalleled service on my cars for 15+ years, Volvo S49, Honda Accord, Kia Soul. My family has also trusted Spooners with their vehicles.To be able to drop a vehicle without worrying that the service provided is meticulously completed and fairly priced is invaluable. Thank you Jeff, Evan and to the staff who make sure I am safe is such a gift.
Lauren Kasper
5 months ago
Highly recommend going to Spooners Auto! I made an appointment with Evan I figured since my truck was getting worked on I might as well tune my bike up, Kashe worked on my bike and it runs absolutely fantastic!My truck i had my breaks and rotators replaced and my oil changed, I believe Dax and big Jeff worked on my truck and they re amazing!
Robert/Xzander Rob
6 months ago
Don't bring your vehicles there. They will charge you for parts that never get put on your vehicle. Paid to have a motor fully rebuilt. Had it less than a week, and then they tried to charge me for a new motor when it was under warranty because Going through the shop. Recommendation go anywhere else other than spooners.
sean ungvarsky
2 years ago
My 2002 7.3 ford diesel was having transmission issues. Was thinking I was going in for a huge reapir. Turned out to be an electric issue and I was out the door for great price.Services: Transmission, Auto engine tuningServices: Transmission, Auto engine tuning
Jennifer Friend
8 months ago
Very good mechanic shop. They were honest and the repair ended up being cheaper than the estimate they quoted me. Not many shops do that. Thank you guys for the work you did on our Cadillac.
Andrew Previte
a year ago
If you're looking for an honest repair shop that won't D you around, look no further you have found your new mechanic. Jeff, the owner, does not believe in that type of BS. I have my own mother bring her truck here and suggest to anyone looking for an honest person to do the same. Family owned and operated, you'll feel good and confident about bringing your business here.Services: Electrical repair, General repairs & maintenance
Hellbound Cycles
11 months ago
Jeff and Crew are a honest down to earth auto shop with the old school Morals that you do not find anymore. Spooners Auto got our jeep up and running in no time flat and even got the A.C blasting COLD COLD AIR which i thought was not fixable.I would recommend Spooners Auto to anyone.Service: General repairs & maintenance
Debra Henderson
3 months ago
Excellent always a pleasure doing business with someone who's not trying to beat you
Chrisie Allen
a year ago
Best shop in the valley. They are reliable, transparent, thorough, and affordable. I'm super grateful to have found them. I've been to other shops as I've moved and always end up back here. I know my car is in good hands.
Rod Furne
5 months ago
Jeff is one of a kind. He is the owner and one of the hardest workers you will find.
Joe Owens
3 years ago
My truck I know was a headache! In the end they got the problem sorted out and I must say, they brought my 12 valve back to life! It has more power than it did 100,000 miles ago! Instantly noticed a difference and I ve only had it back for a day. I m about to break 300k and she runs amazing! I don t think I want to take my truck anywhere else. I ll be scheduling more work now that I found an honest great shop with amazing staff! Thank you guys for the amazing work, much appreciated! Im glad Wayne Garcia and James Deitz said to call you guys for any diesel work needed! 100% recommended to anyone else out there looking for a good mechanic, quality work and competitive fair pricing!
Kyle Fetters
7 months ago
Pathetic workmanship from most technicians there, nor are they willing to own up to any mistakes they have made. Do not bring your car here unless you want work to be done poorly.
Brittany Cordova
2 years ago
These guys are top notch. The owner has a wealth of knowledge. Diesel guru. We will not take our trucks anywhere else. Diagnoses to the point and in a timely manner. Old school blue collar good values. Thank you guys.Service: Auto engine diagnosticService: Auto engine diagnostic
Haili Bartlemus
a year ago
I always take my car to Spooner s when it has an issue or just needs routine tune ups. They always do such a great job and get it done pretty quickly. If your car needs repair or even just an oil change,Spooner s is the place to go for sure Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance
Jonathan Beck
3 years ago
Mr. Spooner,Has worked on a number of vehicles for me the last 2 years.He has demonstrated to me the safety, and value of any repairs he recommended.He stressed safety and I am very grateful.I have been provided great service.I'm happy to recommend him to my friends and family.
Al Fopiano
4 years ago
Jeff Spooner and Monica were nothing but a huge help with my 05 GMC Sierra. Quickly diagnosed old engine problems and executed a hasty repair straight away saving me from buying a new vehicle. Honest and to the point, I will gladly come back and highly recommend for good local business.
Joshua Barnhart
4 years ago
The owner has the biggest heart you ve ever seen. My mother went in there with car trouble to find out she needed multiple things to get her car back on the road. She was informed how much it would cost and she asked him if he knew any tow companies that could have the car dropped back off at her house because she couldn t afford it right now. The owner being the kind person he is, ordered the parts and fixed it anyways. He simply told her to come in and pay whatever she can whenever she can and not to stress about it. The parts alone were well over $400. It makes me so truly happy to know there are still good people out there. Thank you spooners first all that you have done for my family.
Adidastat
4 years ago
EXCELLENT kind hearted group of people! No chance they would ever try to trick or overcharge anyone! They found multiple errors my last "mechanic" made and fixed them at no extra charge! I'm astounded right now; Jeff even stayed open and put off his weekend a extra half hour for us to pull the money out of ATM so we could have a car for our kids this weekend. THANK YOU we appreciate your hospitality! Everyone should visit Spooners Automotive for routine maintenance as well as unexpected break downs or maintenance issues. You WILL not be disappointed. We will be back for sure!
Shari Robinson
4 years ago
Learned of this shop from a friend of mine. Evan is bright, knowledgeable,and most professional. Quickly diagnosed my Transfer Case issue. Will definitely be bringing this vehicle back for replacement of worn parts on a vehicle with 183K++miles.
Mark McFillen
2 years ago
Saved our trip when our electrical system freaked out after replacing a simple fuse. Had us back on the road in less than an hour. 5 star service! Thank you
Eric Y
4 years ago
Excellent service highly professional treats you like family, My wife passed away recently and he was highly sympathetic and took care of my GMC right away to get me back out on the road as I was not local and I was stranded, The owner did an excellent professional job and I am very happy with the service I will be back for a tune up soon on my GMC!! They have very reasonable prices and are willing to work with you!!
Amy Millen
5 years ago
I just moved here from Boston and needed a mechanic. I called Auto Zone and just happened to ask if he knew of an individual mechanic.....OMG These guys are amazing! Truly great, honest and hard working people! They are beyond reasonable. Thank you so much!
Shyla Rotmil
2 years ago
I ve went to Spooner s for the past 5 years. And only to Spooners. Since day one Jeff has helped me tremendously and when I needed it most. Now, 2 years later- my cars ac compressor clutch went out today. The fellas at auto zone claim it s not ok to even drive- a real pain in the a$$ to fix and happened out of nowhere. 2 weeks of school left and I HAVE to get my kids to and from. Praying Spooners can help me in this dilemma as they have before. Services: Electrical repair, General repairs & maintenance, Electrical, Auto engine tuning
Albert Reynolds
11 years ago
Has to be one of the most honest shops in valley. They treat you better then family and fair on pricing. .they got my work truck back on the road in less then 3 hours...most shops would have made me wait two or three days..
douglas morris
3 years ago
Tired of the "stealership"? This is your place! The Spooners quaility work, at great prices and since they are a family owned business, you are going to get great customer service and care. I would and do recommend them to anyone.Services: Carburetor cleaning, Electrical repair, Tires, Auto engine tuning, Engine repair, Oil changeServices: Carburetor cleaning, Electrical repair, Tires, Auto engine tuning, Engine repair, Oil change
Michael Martinez IV
6 years ago
Took my 2013 Camaro ZL1 to get a clutch and new fly wheel. Took them less than 2 days and it works great! I wanna say thanks to everyone who had a helping hand in doing a professional job on my car.THANK YOU !
ch H
4 years ago
I've gone here exclusively for 4 years. These folks are totally honest. At times I've gone in and been told there was nothing wrong- no charge. The pricing is fair and you will never be pushed to get something you don't need.
Darla Jean
5 years ago
The only shop I take my vehicles to! Why? Because they are honest and professional with the ability to handle any automotive issue or need. Thank you Spooners you are in a league above all others in the industry
Mike M0N5T3RH17M4N Wright
4 years ago
Got the a/c recharged in my car and had a great experience. Got it all done in no less then 20 mins. Basically in and out. They know what they are doing. They do it all in a timely manner.
Austyn Gryp
4 years ago
Got me in last minute...helped me push my stalled car into the shop from the street... Taught me how to identify these problems under the hood by letting me watch and ask questions... Great customer service and a wonderful family business... I will be returning in the event my car has another emergency! <3