Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ernest Donnell
4 months ago
Took my car in for repairs. They never fixed what was wrong with my car. Check engine light was cleared, but came right back on after driving. They kept my parts, and my car has same issue after they took my money.
Frankee Rojas
a year ago
Loved how I was in-and-out of there. Very fair prices. one thing I'd like to mention was that big O tires threw in the towel with my car had no idea what was wrong with it. The mechanic here he told me exactly what was wrong with it in 1 day had it ready by 3 days. There was so much wrong with my car but the main thing was the head was blown.Services: Exhaust, Auto exhaust system repair, Auto engine diagnostic, Engine repair, Auto exhaust system replacement
Richard Rodriguez
9 months ago
Long story short .. this place removed parts from my Elantra , My husband had replaced the day before! Car turns off while driving and the owner has not returned my calls. Same thing reported on Better Business Bureau! I can t believe this place would rip off hard working people! Don t trust Ramirez Auto off 7th street and BroadwayService: Auto engine diagnosticService: Auto engine diagnostic
Black Rampage
2 years ago
Went to Ramirez Auto for a power steering job. I was told I needed a power steering pump and switch. Both were installed but the steering was still stiff and hard to turn.I informed the manager of the problem. They took my car to the back for further inspection. I was told that if I drove it around the steering would correct itself. I asked to speak to the owner. I was told he wasn t answering his phone and they didn t know when he d show.It was all a scam.I told them it s not my job to drive around a broken car after paying to have it fixed. A power steering job is an instant fix. And let s say in an alternate universe what they say is true, it is THEIR job to drive it around until it is repaired. I m supposed to receive a 100% fixed product. They had my car for 3 weeks mind you.I demanded a refund. I was told only the owner could authorize it. The owner who didn t answer his manager's calls from his business, who didn t show up to said business.Ramirez Auto is a con artist haven. A scammers dream. They re all unprofessional, pick pocket, thieves who prey on the poor / underprivileged. I am warning the entire city of Phoenix to stay away from Ramirez Auto like it has double dose of Covid 19. They are literally greasy bandits.Beware of Ramirez AutoIt is owned by a BumManaged by a BumWith Bum mechanics in the backService: Steering & suspension repair
Sherrie Graham
a year ago
I have been using Nacho services for over 20 years. He's the best mechanic with the best prices . He always figures out the what's really wrong, finds the cheapest parts and charger the lowest labor. Your vehicle is in and out.
April miller
5 years ago
They are amazing! Took my 2007 Hyundai there, engine light was on. Told them what other people said it was, an O2 sensor. Nope! They knew what it was & fixed it immediately & said if i had any problems, to bring it back. Light came back on, they told me come back right away. Fixed a minor problem. They guaranteed their work. And car is running smoother than ever! They make sure their customers are satisfied, & happy! Prices are very inexpensive. Professional friendly staff. Definitely recommend!
King Jay
a year ago
Never bringing my car back here again. I've been coming to this place for a while now and I always have had to bring my car back again and again I'm done now! A simple starter replacement I had to come back for that, because after driving it just for a month my starter has "gone bad" all of a sudden.
Queen Avery
3 years ago
Terrible terrible customer service!!! Had my car towed there after a break down due to a busted fuel pump. I was harassed by Juan who works there to hurry up and move my car from their lot because my part had to be ordered and would take 2 days to get shipped.. So I ended up paying 100 dollars for another tow to a shop where they had some sense and some patience. The way I was treated was so ridiculous and unprofessional. I doubt the owner knows the get down of his rude employees, and I'm sure he'd be ashamed.
Otto Williams
4 years ago
I've known the owner for 16+ years and he is a very good friend of mine. His good friends call him Nacho and he is very fair and fast. Prices are reasonable. Recently he replaced my transmission and some other front suspension work
Cruz Alexandro Apodaca
3 years ago
My dad started a great relationship with this shop since I was a kid. I now use them for any mechanical issues; Nacho is great. He won't try to rip you off, they have great prices, and have good turnaround time.
Ivan Torres
3 years ago
I took my car in to have my alternator changed and Mr. Ramirez charged me $180.00 to do it. I agreed and paid. Once I picked up my car from him I drove it for a week and my battery light continued to turn on. I took the car back to Mr.Ramirez and he explained to me that i got a faulty alternator and need to replace it again. I said okay. He says it s going to be $80 this time. $80 !?!?!? After I just OVER paid you $180 the first time to simply change an alternator. Now you want an additional $80?!?! I paid you $180 and you didn t even finish the job! Never again will I return. HUGE RIP OFF! I don t recommend unless you like throwing money down the drain.
Cecilia
4 years ago
Ramirez Auto Repair has been in business for 30 years. The reviews weren't very good as I read them. However they were close to me and I needed my vehicle fixed. So I went ahead and I took a chance on them. the quote to fix my vehicle was very reasonable. I met Mr Ramirez who is the owner of the repair shop and he was very forthcoming and very humble. He no longer works as a mechanic but he has mechanics working for him now and mr. Ramirez goes to work every day to oversee the everyday functions of the business. So I brought my Jeep in to be fixed. I was having a problem with my clutch. And they offered to fix it for a very reasonable price. And told me that if I bought the part they would go ahead and install it. That saved me some money. So I went ahead and brought my vehicle in which was done by the next day. After driving it around for a couple of days I noticed that my clutch wasn't working like it used to so I called up Juan who is the office manager and he told me immediately to bring it back in. So I did. They fix the problem. I had to bring it in a third time because I had another issue going on with my Jeep and something was causing my motor to lose power going over going over bridges. So I took it back in, assuming that it was the clutch. It just turned out to be that something was clogging my air filter and he fix the problem and my Jeep is running good today. I think before anyone goes to a mechanics shop they need to have some type of knowledge on car motors and familiarize themselves with the mechanisms and how a motor runs. Just the basics. That way you're not going in and people are taking advantage of you. Always ask for the old parts that were removed from motor. Long story short Ramirez is a pretty good auto shop. They have restrooms on the premises and they have an office with AC where you can wait if need be. The atmosphere is very professional and seem to be employed with hard-working mechanics. Mr. Ramirez makes it a habit to be at the shop everyday to oversee the work his mechanics are doing.
Chooga Fantastic
7 years ago
unprofessional. I went through the hassle of arranging a tow truck to drop my car off at their shop. Only for them to tell the tow truck that the shop owner is suddenly sick and they're not working on cars anymore all of a sudden. Why nobody told me this when i called them that morning is beyond me. Now i have to arrange ANOTHER tow to another shop tomorrow. Whether the shop owner get healthy or not i won't do any further business with this place. Its a shame too, in the past they seemed decent, but to not communicate with your customers and cost them money is just unprofessional.
Pamela Fails
5 years ago
Well my experience today almost had me calling the cops. Our vehicle was towed there this morning. The owner said the work would be completed and ready to be picked up by closing today at 6 pm. Got there at 5:20 and the shop was closed. Gates licked up and no one answering the phone. We did not get a phone call saying there was a problem. No communication at all. So, our vehicle is there without our authorization. . I don't even know if the fixed it. I will never use this place again and I will spread the word as many ways as possible. This is so unprofessional.
Let Go My Ego
9 years ago
Never EVER GO TO THIS SHOP! My husband got is oil leak supposedly fixed by them and took it back twice since it was not really fixed. My husband was selling his truck and it still wasn't fixed and had to take off hundreds of dollars off the sale price because Ramirez Auto did not repair the issue. Waste of money and time. I decided to give them one more chance since they are affordable compared to other places to figure out the issue with cylinder 6. They say they changed the spark plugs, oil filter, and did oil change to fix the issue, somewhat of a tuneup but $170 later, my car was shaking horribly down the freeway and once I told them this they say it was another problem but this has never happened before. They are scam artist and I will be contacting the better business bureau and the attorney generals office to get this place shut down. I CONTACTED THE BBB AND THEY HAVE A F RATING AND 9 COMPLAINTS OVER THE LAST 3 YEARS!!! NEVER TRUST A PLACE THAT DOESNT CARE ABOUT THEIR REPUTATION. F-### RAMIREZ AUTO SHOP!!!
Lamont Jackson
11 months ago
Took my Camaro to Ramirez Auto and one stove parts off of my car that I keep calling him about and sending him pictures to his phone and he keeps hanging up being rude so my next step is taking them to court over my parts for my car they had no right taking my car apart without putting everything back together I took my car today in my engine was complete now it's missing parts off of it that shop is no good someone needs to look into it and close them down for all the dirty work they doService: Engine repair
Emmanuel Castillo
3 years ago
Took my vehicle to fix oil leak and they ended up messing up multiple sensors and and wires and other parts of my engine. Worst experience ever These guys dont desereve not even 1 star.Service: General repairs & maintenanceService: General repairs & maintenance
Steve Thomas
9 years ago
Have had over 20 separate repairs starting with my daughter burned up engine, replaced by junkyard engine with precision to my Mercedes AC, tune, transmission, just about every type of repair comes out perfect, on time, 1/3 price and we (whole family) love Nacho and Juane...supreme mechanics! Im not sure how or where they recieved the amazing technology but they are good and cheap! Major recommendation here! 5 stars out of 5 stars! Steve Thomas, Scottsdale, Az
Toma Luckey
8 months ago
Great human beings work here the really work with u too get your vehicle running right
Nai Hassan
2 years ago
Great customer care. Very honest. I've been taking my cars here for nearly 15 years. I have referred several people.
May Moore
11 years ago
Excellent. Ramirez has been our friend and good to our vehicles for many years. We will not take our vehicles elsewhere..AND THE PRICE's ARE GREAT
Kaelee
3 years ago
First experience was a couple months ago and the guys took great care of my car. Always referring here. Thank you!
Jennifer Ponce
3 years ago
I came here for an oil leak the guy told me he would be able to give me a quote I. 2 hours I waited a day for a quote then he told me to buy the parts and he will fix it mind you I work from home so I rarely drive it s been less the 60 days I have the same issue I called and asked bout his warranty he told me that is I buy the part you have a 6 month warranty if you buy the part there is no warranty so now I have to go to another auto mechanic shop and have the same thing done and hopefully for less then the 400 labor he charged me!!!
N'neka G
9 years ago
Ramirez Auto Repair is the best!! Trustworthy, knowledgeable and affordable. Nacho, Juan and their team is Amazing!!
Vanessa Cordova
5 years ago
Scammed me out of $600! Misdiagnosed my car and car still isn t running right!! DO NOT USE!!!! Gave 1 star as I had no other choice!
newyorkranger 16
2 years ago
Prices are always extremely fair and they do great work.
Robert Ramirez
5 years ago
Fixed the timing chain on my cobalt for half the price everywhere else was tryin to charge
Angel
4 years ago
They took hundreds of dollars from me and gave me my car back with the same problems and now they want answer the phone
Oscar Jimenez
3 years ago
Told me I could bring in my vehicle in the morning and was turned away 2 mornings in a row. I went elsewhere
Paula Mitchell
9 months ago
Don't waste your time or money here.