Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ashley Crockett
6 months ago
I wish there was more I could do for this business than leave a good review. My family has taken our cars here for years and I implicitly trust them which is really hard to say about a mechanic/body shop. Have loved Val for years and the good service continues with Kyle. He is honest, kind and diligent. He deals directly with all insurance and knows what he is doing. I recently had some pretty hefty body work that needed to be done and not only did they do a great job, they went above and beyond the time alotted them to make sure to deliver my car perfect. Thank you!
Jose Hernandez
6 months ago
Treated like VIP ,professional and honest mechanics work here.left that place very satisfied, and prices really helped out especially to us retired folks will always go back there.
Rachel Barnett
5 months ago
I absolutely love this place. They treat you like family. Great prices and turn around is pretty quick. They don't play around.
Roger Shunk
a year ago
Their Service is Fantastic and they will make your car problems magically disappear! Thanks to Val & Kyle going way above and beyond the call of duty on fixing my ford explorer! They do excellent work and are reasonable priced compared to other shops in town. A friend of mine recommended this place and I'm really happy he did. My check engine light came on and I took my car and Val the owner hooked up a code reader to determine the problems. He wrote down what the problems were and didn't even charge me for the time he spent on my vehicle. I highly recommend this shop and I'm taking my vehicle back tomorrow to have it serviced. Thanks again!Service: General repairs & maintenance
Jerod King
8 months ago
Kyle and crew are great to work with. Did a full suspension on my 4runner and were patient with me when the suppliers kept messing up the deliveries.Services: Steering & suspension repair, General repairs & maintenance, BrakesServices: Steering & suspension repair, General repairs & maintenance, Brakes
Adam Ramsdell
a year ago
My pops was a mechanic so I always had sage advice when it came to my cars. Now that I'm across the country, I've learned the hard way what a luxury that was. Jacks was the first place that brought back memories of getting under the hood with my dad. They give it to you straight, explain all your options and let you know what they would do (even if it's not the most costly). Best shop in Phoenix, hands down.
Chris Boling
a year ago
Val, Asia, Mark, Kyle and the whole team are friendly and upfront about everything. Can't recommend these guys enough for everything and anything automotive or boat related. Great prices compared to all other "chain" shops I've been to. I'm also a big fan of the fact they're a Family owned and operated business.
Thomas Duff
7 months ago
The customer service is amazing. They know what there doing and they don't charge you a fortune for their services.
connie johnson
a year ago
Excellent support. Very trust worthy. Have been going there for about 13 or 14 yrs. Have forwarded a dozen friends and coworkers there. Always good support to them too.
Eddie AZ
5 years ago
Just had the best customer servicefrom Jack's. Went to have my AC checked, I just walked in their office and told them about my AC problem and Val came out and connected his machine to my vehicle.My AC was not blowing cold air, he recharged it and now it's working great. Thanks so much for the quick service and honesty.I paid $9.99 for the check up and $19.99 for the service special to get my AC working again.I highly recommend Jack's automotive,They were wonderful and helpful
robert wheeler
3 years ago
Off the charts, Val the owner is great his staff knows what they're doing. Over heating and booked still found time to diagnose and fix my van.Highly recommend Jack's when you need your car fixed.
Randy Morris
6 years ago
This is the only mechanic I will take my vehicle to for major repairs for my vehicle, and the only place I recommend to anyone looking for a mechanic. They have been the most honest mechanics I ve ever dealt with. The first time I took my truck there it was pouring out transmission fluid, and looked like I needed a new transmission. The owner, Val, went out and looked at my car only to find two broken transmission lines and had it back up and running fine for $90 instead of $1800 for a new transmission, which I would have believed was the problem and paid for. They also are cheaper for every repair I ve gotten than places like Firestone, who has routinely quoted me about $100-$300 more than them. This is a place you should take your car to if you want to deal with honest mechanics.
Ronald Bell
2 years ago
Our entire family rely on Jack's for just about every kind of service required. Here's an example why -- we bought a used Honda CRV from a family friend and after a few months the AC was blowing hot. Closer to our house is one of those national car service companies, the one that also features tires. They looked at the AC and said it was leaking and the repairs would be like $1500 ... Jack's looked at it, said the coolant is empty, filled it and put some die and said if it leaks we can tell where it is, bring it back, no charge. The total bill was a couple hundred bucks and six months later the AC is working just fine!! This is just one of several many experiences. The place is not fancy, it's crowded at times, there's limited parking, they spill over into the street in the back, big deal. You'll love the place.Services: Transmission, Exhaust, Steering & suspension repair, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Brakes, Air conditioning, Oil change
David Jensen
5 years ago
Excellent repair shop! I have been taking all of my vehicles there for 10 years. Never had a dishonest estimate or been up sold on anything. In fact they usually are pointing out ways to save money. Great place. Parking can be a challenge but any inconvenience is worth it.
Jackie Roberts
a year ago
Amazing. 10/10.I've been to these guys twice and both times they've been amazing and so kind. Will only be going to them from now on!Thank you again!Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Ashley Price
2 months ago
I just don t see this being a business I d recommend to anyone.
Seriously Sickened
2 years ago
I brought my car here for some simple automotive repair. They were extremely rude and unprofessional. They told me I was at the wrong Jack's Automotive shop and they let some tow truck driver take my car and keys and moved it to another 3 places to where it was just placed in an impound yard. While this was going on I was put in hospital for a catatonic seizure that almost killed me, and I was told I would never be able to move again from it !! . This place charged me $374 to get my car out STILL. Don't ever go here!!!!!
Ben Dursteen
3 years ago
My name is Randy and I had repairs done at Jack's! Honestly, theyexceeded my expectations, and at a good price! Both my brother andmyself get our vehicle serviced here, and nowhere else! Highly recommend their services, To Val, the owner, Thank You !!!Services: General repairs & maintenance, Brakes, BatteryServices: General repairs & maintenance, Brakes, Battery
John Chandler
11 years ago
I called for a quote on my truck to have brakes done. Val was very professional and straight up. I was charged exactly as quoted and couldn't be happier. Definitely think about going here if you need some work done. The shop is busy which is usually a sign of fair prices and good work.
Miki Mok
a year ago
I got scammed over 250 over inspection they wouldn t give me my car keys if I didn t pay awful people just taking people money instead of actually doing their jobs
Carlos
a year ago
Took my car 3 times to get it fixed. I Still have the same problem. Went to this place because it had good reviews. It s been a nightmare.
Robb S.
7 years ago
As with 99% of the mechanics out there, my car was fixed after several "other" issues had to be fixed as well. Then after driving my car for a short while something else "spontaneously" breaks. Typical mechanic rip off scam. Not to mention one of his mechanics was very condescending and dismissive. Definitely not the original honorable trustworthy Jack who passed away years ago.
M. Cameron O'Dell
14 years ago
Have taken my cars and trucks there for years. Val and his guys are great and reasonable rates make them the only shop ill take my cars to even though i live 30 miles away! You dont have to worry about being taken advantage of or weather the work was done right with this shop.
Joel Astro
7 months ago
What an amazing family owned shop they do the best automotive repair in town
Ted Allen
4 years ago
Have been getting my vehicle repairs here 4 quite sometime n very reasonable price n excellent work with warranty and guarantee on all repairs. Yes I do trust this shop and was run by Jack himself but now his son Craig.
Vinny Royal Wood Flooring
6 years ago
Wow!! What a amazing automotive shop. Love their customer service. Their quality of work is #1 top notch. Verry honest and dependable. Would and will recommend them them to all my friends and family. Thank you Jack's Automotive for repairing and maintaining all of our vehicles. Love this Shop. Keep up the good work. Thxs again
Ray Kimball
2 years ago
I was traveling from Florida and my water pump froze up on the 202. I managed to get the truck off of the freeway into a PepBoys service center(they were useless)...I called a number of auto shops including the dealership no luck. I walked down the street and found a one man shop he was to backed up but he suggested Jack's(I am glad he did) Val looked at the truck and diagnosed it told me he would get it done. Gold Star customer service Life saverService: General repairs & maintenance
J Elaine Brown
6 years ago
I am always wary of mechanics. Val at Jacks Automotive is the only place I trust to work on my car. Great people to work with and they actually fix whats broken quickly and for reasonable price. Can't say enough good things!
Kevin Bieringer
9 years ago
Brought Infinity in due to irregular idle and service engine light on. ECM/ECU main computer was haywire. Had the replacement part shipped to the shop and installed and programmed the next day! Fast and detail oriented service at a competitive rate. I am very satisfied with the service at Jacks Automotive Services and would recommend this shop to anyone.
Kenneth Agee
a year ago
Always great service, very honest. Being using Jacks for over 10 years. Never had any issues