Bryden's Auto Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kassie Merida
7 months ago
Took 2 of my cars here, first time was amazing Bryden is very nice and explains what he sees wrong in the vehicle and what he recommends needs to be done for a safe drive. Paid about $72 for my oil change. Second time I came in for a diagnostic, I was clear about if it needs an oil change for it to be done, and asked for them to call me after the oil change/diagnostic if I wanted to move forward with anything else they found wrong 8 hours later nothing was done but the diagnostic which I do not believe takes so long considering I called in 4-5 days before to ask when they were available to do this service. Maybe I m impatient but the communication during the process could ve been handled better, I called in 4 times to ask what is going on with my car and I ended up just showing up to get it myself and I saw that it was parked in the same spot I left it and apparently ready but no call I appreciate the diagnostic and the print out, which I still paid $180 for (only a diagnostic). I honestly thought since it was taking so long it was cheap or free and they just wanted to get the work that was actually paying them done first. But my intuition and google is just telling me that is too much for the time it took. Sorry Bryden, you are wonderful but that was a waste of my time! I picked up some weird energy by the end of it Just hope that you didn t do me dirty, because trust that energy will ALWAYS come back, and I make sure of it. Good shop, but I don t think it s for me, make sure you ask ahead of time for prices.

  Katrin Locke
7 months ago
$1900 to replace the fan assembly seemed high (Nissan rogue). $1100 for the part (told me it was the only one in the state available). $800 labor. Everyone I called at home, which was MT (I broke down in Phoenix taking my daughter to college) said I was being overcharged. You all tell me. Is it too much? Nice enough person, just way overpriced.

  Megan Verdell
a year ago
I went to Bryden's because they had the best google reviews for getting cars through emissions and I am very please with their work. I took my 1994 2 door Blazer and not only did they fix my vehicle, they also personally drove it through emissions. They fixed issues I had been having for a while like leaks amongst other things and honestly this is the best my truck has ran for a long time. If you failed emissions this is the place to go. They are honest and hard working people and it's worth every penny. Everyone I came in contact with was very helpful and informative.Services: Exhaust, Auto exhaust system repair, Auto emissions testing

  Laara vLS
4 years ago
Can't say enough about Bryden's. They take great care of our Tundra. It's going on 200K miles and they've been great about keeping it in good shape and letting us know about possible upcoming repairs. Fantastic to work with, they're flexible, get the car done when they say they will, call promptly when they find something, and their prices are reasonable. They even waited for me one evening when I was a few minutes late after closing to pick up the car. Great service!!

  angelo sbrocca
a year ago
Hello, I hope everyone had a great weekend. I just want to share and give any future Auto Warranty customers something to think about if you use Bryden's for a Carshield warranty. Over all great shop and nice people. My car broke down and Carshield had Bryden's auto as one of the "preferred" shops near my zip code. So I had it towed there like I was allowed to. It turned out to be the alternator was bad. Carshield/American Auto Shield has that as coverage. Long story short. Bryden's cost for a new Alternator is $400 more than Carshield/American Auto shield. So to get my car done and out in a day I had to pay the difference. I asked and I had no problem waiting for the cheaper part to be shipped to them but I was told they can't tie up the space. Just sharing, truthful and honest review. And I did notice my airflow tube was not put back right but I did it myself. Stay safe nice place.

  Nathaniel Briggs
a year ago
These people will smile in your face and over charge you but tell you they charge 1/2 the price of other repair shops. When I confronted them about charging me for a whole exhaust system when you only changed the catalac converter. Also charged me double for labor. I asked to see a copy of his invoice for the parts and he refused. That nailed it for me. I need legal representation. Don't go there. Still have the same exhaust system.Service: Auto exhaust system replacement

  Dorian Vonrossum
9 months ago
I ve been here several times since I ve moved to Phoenix and this place is so reliable. They seem very honest and do great work. The owner is very attentive to all concerns. The work is also very quick in my experience. I m definitely a loyal customer now.

  austin H
4 years ago
Bryden s Auto Service is 5 Star! Had my car towed to them and they immediately saw it. They had it diagnosed and fixed within the hour! They are honest, professional, caring, knowledgeable and enjoy what they do. I would highly recommend them for any auto repairs. They ve been in business 24 years and now I know why! I will now go to Bryden s Auto for any car needs (& I live on the west side). They re worth the drive!

  Keith
5 years ago
My son needed assistance in getting his Cadillac through emissions. I went to a lot of places. They all wanted at least 3 times the value of the vehicle. I went on the DMV website and searched for mechanics with a 100 percent pass rate.I found Bryden's and found good reviews. Went in. Met a mechanic that was friendly. Explained everything and laid out the options and made it downright affordable. They did the repair and physically took it though emissions. Job done.Very pleased with the service. I highly recommend them to not just do emissions but do other repairs.

  Chris Horak
5 years ago
I took my F150 truck into Bryden's for a gear shifter repair. Bryden's made quick work of my problem, explicitly explained the repair, and completed the work for a very reasonable price. Bryden's Auto care is an honest & knowledgeable business that I would recommend to anyone who prefers honesty and integrity. And, his last name is Thrasher!!

  Brad Moss
3 years ago
I was leaving on a long road trip and needed some work done ASAP. Brought it into Bryden's, as they were right down the road from me, and they got everything done super quick. They were also honest and telling me what was necessary before the trip and what was not. Would definitely recommend them for your auto repair needs.Service: BrakesService: Brakes

  Rob & Terri O
8 years ago
Bryden's Auto Service has been our mechanic for over 15 years. They have worked on both our Ford F150 and our Volvo. Bryden's treats our vehicles as if they were their own! Words to describe Bryden's Auto Service: honesty, integrity, excellent customer service, quality work, and putting the customer first! We are honored to do business with Bryden and his team and give them our highest recommendation!

  Carlos Perea
2 years ago
They are the best and speedy. They did an oil change on my 96 civic and I couldn't be happier with the service and price! Highly recommend. Also getting other stuff fixed with my car soon with them. I trust them.

  Jennifer Flores
8 years ago
Only take your car here if you want additional problems next week. A $400 job turned into $1200 (witch I paid). Then the following week it started leaking fresh oil. I tried to take it back to them, only to find they were closed for a week for their anniversary. Really! I finally get it to them to fix it and they tell me it's not their problem it would cost an additional $500 to repair. I would not recommend risking your engine in their hands.

  Leigh
4 years ago
Highly recommend! These guys listened to the issues I was having with my vehicle, appropriately diagnosed and serviced my car without any problems when other auto shops could not figure out what was going wrong. They are great!

  savanah torres
2 years ago
Second visit in for my oil change and both times has been so fast & really good! Everytime I book for an appointment the guys here are super nice! Defenitly coming back for any future work thanks again!Service: Oil changeService: Oil change

  Lacy Evans
4 years ago
The service is impeccable, timely and most of all the staff are truly some of the nicest guys I have ever met. I recommend the team at Bryden's to everyone I know and they are my number number one go to guys for my car!

  Duncan Smith
7 years ago
Pleasure to deal with. Fixed issues with engine management lights on Mercedes Sprinter Van, extremely knowledgeable, courteous and finished the job on time at a reasonable cost! No hesitation in recommending.

  michael hopkins
6 years ago
I take all my vehicles here. I have lived in Arizona for 15 years and bryden's is the best!! Very honest and trustworthy mechanic.

  Steven Blodgett
a year ago
Quoted me $45 to change the oil and check the transmission. Then surprised me with a $141 bill.

  Sam Morris
2 years ago
The guys at Bryden's Auto Shop are A-1and so is their quality of work very through and knowledgeable my experience was awesome thank you guysServices: General repairs & maintenance, Electrical, Auto engine diagnosticServices: General repairs & maintenance, Electrical, Auto engine diagnostic

  Wendi Champagne
3 years ago
Bryden s is the most ethical & competent auto repair service ever! I recommend them highly

  Simon Matthews
7 years ago
Bryden is a nice great and they treat my car nicely!

  Martin Guerrero
a year ago
Great service. Top to bottom. Highly recommend!Service: Oil changeService: Oil change

  James Stevens
4 years ago
Fantastic service on my work van, thank you!

  Steve Turner
3 years ago
Only place I can trust for reliable honest work

  Joel Astro
6 years ago
Great place and best of all honest

  Allen Bergles
a day ago
***DO NOT USE THEM.....IF YOU DO GET EVERYTHING IN WRITING****Had an old ford truck that had a leaking gas tank. I found one tank and took it to them and asked DO YOU HAVE EXPERIENCE REPLACING GAS TANKS? I never have so I had no understanding of any issues that arose from a removal AND THEY STATED THEY HAVE DONE LOTS!. The tank was installed and the roll over valve was stuck closed, the tank was smoke check by Bryden and I did not know or request that but they seemed to, and I am glad they did, but then why did they NOT test the roll over valve?that was their miss, AND THEY REFUSE TO MAKE IT RIGHT EVEN THOUGH THEY overcharged me for this whole process. Now I have to spend 10 minutes putting in 2 gallons of gas because the fill tube is the only vent and it immediately fills with fuel as you pump it in..THANKS FOR NOTHING!!!!!