Big Brand Tire & Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Dahlen
a month ago
They really went above and beyond for us. My wife had an issue with her tire on the way to work and this was the closest Big Brand location. Justin and his crew had probably close to 20 cars ahead of us waiting for service. Naturally they quoted us end of day for pick up time because of all the work they already had. I was amazed when I heard back in only 3 hours that our vehicle was ready. Very thankful for the service and will definitely be doing business again.

  Brittany Harris
2 months ago
I m so happy with my experience today! I got four new tires and an alignment. The staff were so kind. I usually experience a lot of anxiety when it comes to taking care of car maintenance from fear of being taken advantage of. The price was exactly as I expected, no surprises, and timely service. Very grateful to have found this location and will absolutely be back in the future.

  bkibbs_adventures
2 months ago
Best service and friendly. Had exactly what I needed and had knowledge of the products! Got me in right away and completed it fastHighly recommend this shop

  Roshawn Jordan
a month ago
Hands down the most convenient, comfortable, and friendly tire service in Phoenix! Sent my elderly Mother and the guys were kind and didn't try to up sell her. The price was exactly as quoted online. Highly recommended!

  Kaytlyn Wright
2 months ago
I love coming here for both of my cars! Justin and his crew always know what is best. While getting an oil change today they even patched one of my tires that got a nail in it. If you're looking for an honest and trustworthy team, then come here!

  Shelly Remillard
3 months ago
The guys at Big Brand Tire are always friendly and professional. It's a comforting feeling when you have a mechanic you can trust. They are thorough and informative if there are other issues that need to be addressed immediately or soon. I would definitely recommend them to anyone I know!!

  G B
a month ago
I have had my tires replaced here and a few other services. I highly recommend Big Brand Tire for all of your repair needs. Justin was very knowledgeable, helpful and stayed on top of everything from phone calls to diagnosis etc

  Thomas Arries
10 months ago
They did a great job for me I actually made a mistake on scheduling of this appointment and they went out of their way to take care of me very friendly staff and Calvin made my day better and they were very nice and did a great job.. I suggest anybody that needs service to get it done here

  Donna McHenry
5 months ago
Justin and the guys at Big Brand Tire and Service at 24th Street and Buckeye go above and beyond to deliver priceless customer service and quality work. Any time my family or friends need tires or work on their vehicles, I always send them to this team, and they're never disappoint. They always give the best recommendations for our budget and safety. I recommend them every time 365 days a year, and a bonus for leap year.

  Lauren Markworth
2 months ago
I have been coming here for a while now. I get my oil changes regularly and have had my brakes worked on as well. All services and been efficient, which is why I always come back!

  -C- Fiedler
5 months ago
We have been taking our vehicles to Big Brand for years. The service we get there is great and our vehicles are fixed right the first time. Staff members are friendly and always professional. We will continue to recommend this shop.

  James Rowe
6 months ago
Calvin, Justin and their mechanics are awesome! I really trust these guys to be honest. They took the time to figure out the problem with my vehicle without charging me an arm and a leg. I really appreciate these guys and recommend them to anyone!

  Alicia Flockhart
6 months ago
I highly recommend this Big Brand location! Justin Essary, the store manager, is just the best. He and his staff are super helpful and thorough to ensure you and your vehicle are taken care of and can hit the road safely. We have had both of our vehicles worked on there that were tough, big jobs, in addition to having new tires put on or just the typical oil change. They are there every step of the way for all your mechanical and maintenance needs! Thanks so much, Justin and team!

  Prakhar
4 months ago
Been here multiple times. Excellent service, always good advice, quick and good work, no overselling and very reasonably priced. 0 complaints. Visit without hesitation!

  jason leucht
6 months ago
Justin and his guys are the best around. I ve done tires, oil, alignment, and a ton of custom work to my jeep. They did everything the way I wanted it done and kept me in the loop the entire time. Even spent 7 hours there one day and was only charged 2 hours of labor. They re fair, trustworthy, and great at their craft. I fully recommended you take your vehicle or your toy to have them provide any service necessary. They are the only ones who will work on my jeep.

  Super Skills
4 days ago
Friendly and professional staff. Thank You Dominic and Justin for your great service.

  JAMES TORRES
4 months ago
Shout out Calvin. Excellent friendly service. Great place affordable prices. If you need tires or an oil change they got you.

  Robin Kinderknecht
8 months ago
Great shop! Great Employees! Great work! I can't say enough positives about the place! I have complete trust in the work they do and know I am getting the best price. Justin has always taken care of me and my family. It is completely worth the drive to have all of my auto issues handled here at Big Brand Tire & Service.

  CynthiA Caldera
3 years ago
This place is Awesome!. Offered to keep my boyfriend's car at his shop not knowing how long it would be before I had them install a new steering column and reprogram a new key..I didn't even have to pay for the towing. He fixed it reprogrammed it.. and did what was necessary to get ingine light off. All under the price he quoted me in the first place. THIS PLACE ROCKS!!. 100% HONEST AND EXCELLENT WORK!!!!!!l

  James Ladman
2 weeks ago
The worst service I've seen in years! The man at the front desk was dismissive as we were walking in to purchase tires. We turned around and left. As a businessm, I was actually appalled at this person is in the service part of this business.

  Sian Greenwood
2 months ago
Both Justin & Calvin are super friendly, honest, & accommodating every visit - it's actually a pleasure to get my tires rotated!

  Lavinia Holmes
7 months ago
I needed help after my back right tire blew out while leaving the Airport. They have reasonable prices, and fast service. Very nice, professional and clean atmosphere. I m grateful for them getting me back on the road so quickly.

  Rolando Sanchez
2 months ago
Justin is our go to guy for all of us at sherwin williams. Get taken care if and always a pleasant vibe. Thanks for all that you do Justin!

  Jasmine Lugo
11 months ago
Justin was amazing! Awesome customer service, patience with our service requests. Providing us with their payment plans and walking us through it all.I will no longer take my car to the dealership, I will bring all my vehicles here. I'm spreading the word on this place!!

  Dennis Salazar
4 months ago
Justin was great at taking care of my tires and alignment. Fair price and quick service.

  Verite
3 months ago
Calvin and his team they are great people! His customer service is above and beyond! I highly recommend this place!

  Angela Mitchell
10 months ago
First service with this company and I must say, fantastic service.The manager Justin was amazing.He was knowledgeable, honest, informative, patient, and kind. I felt heard and important. Not to mention easy on your budget.Thank you so much Justin, I will recommend your store, to friends and family.

  Constance Gray
5 months ago
Great customer service. Explain in detail what'type of repair that your vehicle needs verbally before they work on your vehicle.

  Dametrea Elam
a year ago
Thank you big brand tire & service team! You always make sure that I'm safe on the road your always busy and take good care of the public and community. Keep up the good work. And special thanks to Justin thank you for always keeping the line of communication open and giving detailed updates on the progress of my vehicle. It truly does take some weight off my mind being able to know the status and it helps me to know how to plan the rest of my day your always flexible and thinking of possible ways to make a stressful moment not so stressful.your honest like the rest of the team Calvin too! Nobody force feed service down your throat.thats why I continue to bring my vehicles to you for the past 12years.

  Bre H.
11 months ago
Calvin & the whole crew were beyond helpful. They kept me updated with my car the entire time it was in their care & I never felt like I was left in the dark. Pricing was very reasonable(: It was a comfortable experience all in all. I'll be coming back for sure. Thank you BigBrand!