Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bradley Rein
3 months ago
Ordered a catalytic converter for my X5. They said everything was ordered. It was the last one I could get. Have tried calling them 35 times. They are obviously ignoring my call. I don t know what happened. I thought we had a great connection when I went there. I just want to have my car repaired.
Mike Parker
4 weeks ago
Great place to bring your BMW! The owner will go out of his way to make sure the job has been done right the first time! I've been going there for over 5 years now.
Justin Eubank
3 years ago
What a great company and mechanic overall. Fuel leak, and a brake job. From the first time I called - I knew i was dealing with not only experienced/intelligent individuals - but it was my perspective they had in mind, and not what was in my wallet. The front desk lady knew more then the BMW dealership I had gone too, and the mechanic takes pride in his work - is fast, honest, and extremely knowledgeable.Services: General repairs & maintenance, Auto engine diagnostic
James Randles
3 months ago
Best BMW shop in the valley! I would recommend them to anyone looking for affordable honest knowledgeable mechanics when it comes to your BMW needs!
Steven Rees
9 months ago
These guys are great....nothing they haven't been able and willing to tackle on my 2013 Twin 535i......Fair, upfront and honest....what else could you ask for in your car guys.
Emory Ellsworth
9 months ago
Best Phoenix BMW garage. Period. Trust 100%. How many garages can you say that about? Bryan & Rob learned at the best dealer and now work together. Brace yourself for quality workmanship.
Anna Pond
5 months ago
I will only trust AZ Beemer with my BMW. I don't even live in Phoenix anymore and STILL take my car down to them for maintenance or repairs.
Kevin Quandt
6 months ago
The people at ABR are very friendly, when you meet them or get them on the phone. Except, they hold your car, take your money, and don't fix things. Then, when you try to resolve the problem, they avoid your calls and emails. Avoid this company.Service: Electrical repairService: Electrical repair
Jaci Jensen
a year ago
I was so relieved when I found Brian the owner! Brian is cost conscience & very reasonable. I was told I needed a new transmission by about 10 other repair shops, including Scottsdale BMW Deallership at first 6 years ago. Brian calaburated something 2 years ago & my car runs like a charm, no bumping or jerking! He's quick & eager to help! I trust him immensly!Services: Auto body & trim repair, Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto brake repair, Side view mirror repair, Auto maintenance, Oil change
Marty Mac Moore
3 years ago
#1 BMW Dedicated Advanced Repair-shop in AZ & probably the country! Bryan is a great experienced and passionate BMW technician with years of experience, he guides you through everything and explains the entire process in depth without having any financial gains in mind! They made the customer service and their honesty, the essential part of their business. I was referred there by my mechanic who suggested to go there for my X5 and the couple of occasions that I was there my experience was nothing short of outstanding exemplary superb.Bryan and the team there are very committed and passionate professionals.On my second visit had occasional issues with car not starting which Bryan detected despite the computer showing everything was fine, what the computer failed to detect was right away diagnosed with him and he ordered the sensor and just charged me for the sensor !!! Something a dealership or many other shop would take advantage and charge you exorbitant amounts ...Highly recommended for anyone with any type of BMW.
Greg Simmons
a year ago
I can't say enough about Brian and the team he has -- awesome, all of them. We brought our 2015 428i here for years and we trust them implicitly. They take time out to answer questions, offer options, time permitting they'll run diagnostics on the spot and when we were in the process of buying our certified X3, they gave us invaluable info on what extensions and plans to get and what to drop. (We didn't extend anything with the dealer as ABR's maintenance cost will be far lower and we'll be looking into Credit Unions for warranty extensions [which, apparently, are legit--who knew? ABR did]).They don't over-charge, there's no up-sell/cross-sell, they're proactive in estimating what might go and when, they'll tell you when and where to use after-market parts and when not to and if I didn't absolutely have to take a car to a dealer for work under warranty, I'd take it here for everything....in response to the 'best repair place for Mercedes and BMW', I agree with the BMW part. However, in all my years going there and driving by (we live close) I have never seen a Mercedes in the parking lot. I believe ABR is 100% BMW...hence, the name.Services: General repairs & maintenance, A/C installation & repair, Oil change
Webstar Graphx
4 years ago
Brian and his family are wonderful people and he is an awesome mechanic. I always refer to him as a "BMW Genius" he truly is. He goes above and beyond to make sure you're taken care of and always delivers quality work. I've been to a few BMW shops and no one compares to ABR. Thank you for your mechanical service and customer service. I'll be back for for all of my vehicle needs.- Will
Jesse Engelhard
5 years ago
I can't say enough good things about Arizona Beemer Repair! Bryan and Trinity are professional, knowledgeable and always a pleasure to work with. I've been taking my 2002 530i to them for years now and Bryan has ALWAYS been able to pinpoint the exact problem and fix it right the first time. People say don't buy a BMW because of the expensive repair costs, this has not been my experience at all thanks to ABR, the bill has always been more than reasonable. Thank you guys so much, you are the reason I'm still driving and loving my BMW!
Stefano Carter
2 years ago
Bryan and Marco were phenomenal! They fixed my '04 BMW 325xi with ease. They got me in as soon as they could and were very professional. This is where I will be taking my BMW for future maintenance.Service: General repairs & maintenanceService: General repairs & maintenance
Sunny Chowdhury
7 months ago
Great shop, you can tell these two love what they do, and love these cars with a deep seated passion. Thanks for the battery service, gents. See ya next time.
Richard McManis
6 years ago
Where do I start? Picked up my first BMW 2 weeks ago. It had a few issues that needed to be addressed immediately. Googled BMW repair shops and decided to stop in based on past reviews. Well they certainly didn t disappoint! Bryan and Trinity are very knowledgeable, very reasonably priced, and best of all very patient while I asked a million questions since this is my first BMW! I won t take my car anywhere else, and I will highly recommend them to everyone I know that is looking for a very friendly and honest BMW repair shop. Thanks guys! See you next week!
Norm Beverstock
5 years ago
Oh my gosh what a great experience !Long time Beemer owner here,on my second one now, a 745i.I have been to several shops in mytime, and Arizona Beemer Repair is farand above what I m used to.This is the place to go !Trinity and Brian know their stuff /and explain it in terms I can understand.Good ole fashion service :)The quote and the bill matched -they did what they said they weregoing to do and at the price quoted.That price was excellent and so was the work.Just so nice to feel you can trustpeople, in a businessnot known for building trust.5 star treatment from gold hearted people !
Vlad Miroff
6 years ago
I have Mercedes-Benz Van it very hard to fined a mechanic that knows how to work on them and does t afraid of challenges. Since I had multiple issue with my car It took him several times to complete the repair and he was able to resolve it all in the most efficient way.Arizona Beemer Repair by far the best mechanic I have ever worked with. Brian is honest, intelligent, and totally interested in working with the customer to safely repair cars while not spending astronomical amounts of money. He is always out to help the customer out, is fast and efficient in service and communication, and I am so relieved I found him.I would definitely recommend Arizona Beemer Repair to all of my friends and family members.
robin r
5 years ago
Highly recommend Bryan and Trinity at ABR. They went above and beyond to fix my daughter's car. Making sure her car was safe to drive was a priority and I really appreciated that. No other shop will get your BMW fixed for the quality and the price.
Justin Zupancic
6 years ago
These guys rock. Trinity and Brian are honest, down to earth BMW techs who definitely have a great feel for their customers. A lot of BMW mechanics have this attitude that everything BMW related is going to cost you a fortune. Its such a breathe of fresh air that these guys aren't just trying to rob you blind. Granted, BMW parts do cost a lot compared to others brands so there's not much to do about parts but Brian and Trinity will jump through hoops do to a whole lot before they charge their shop fees. I'm the kind of customer who tries to save a few bucks doing a few repairs myself, and these guys read out my code for me and basically diagnosed a few issues I had without charging. I finally brought my car by after I was left stranded, and this shop absolutely came through. I really appreciate their help and hope these guys keep their doors open for a while because Phoenix needs more reliable, honest mechanics especially for a European luxury car.
MasterCarguy44
3 years ago
Former big dealer BMW Master Technician. They are transparent, honest and do not mark parts, service and repairs up 200% or 2-3x over average like the big dealers they came from. True,coutstanding customer service. It's no fancy place but that's just it, the vehicle is what its about, not fancy waiting lounges that "make" you feel like your at a red carpet event. They're not a big outfit but if the word of mouth continues, they will need a bigger shop. Note: I've been to German Auto service in downtown on 7th st and while they're still fairly good with work, they're slow, make more mistakes and charge 25% more than here, and a little less to nearly the same cost as a big dealer. This "is" the one-stop BMW facility for all work. They do fluids and diagnostics.
Robert Pipkin
5 years ago
I have been dealing with Bryan and Trinity working on my 750Li and 650i and have been to several BMW dealers. I found them to be the best on repairing BMWs in the metro Phoenix area. They are without a doubt two of the most honest people that I have come in contact with. I would highly recommend Bryan and Trinity for all repairs on any BMW.Robert Pipkin
Lorena Hall
2 years ago
Great experience with Arizona Beemer. While all other bmw repair shops were closed they were open and allowed me to go in without an appointment to look at a leak. Highly recommend
Kate Lacey
4 years ago
These people are total angels! We bought a used BMW in California while moving to the Midwest. We pulled into Phoenix and it broke down immediately. Unfortunately the car was a lemon and had been tampered with beyond repair leaving us stranded here with all our stuff, no car, a dog and a baby. The people at Arizona Beemer Repair were so kind and helpful. They helped us make price-conscious choices about the car - we were ready to get a bunch of work done that made no sense. They really value honesty. We owe them big!
Hongyu Zhang
4 years ago
Went to them to get my 10K mile maintenance done. They are very pleasant to work with, and most importantly, they are very honest. Unlike most other mechanics I've been to, who always tell me services that i don't need (at a real bad place in California, I had been asked to do engine flush for a car that I took into the same shop a few months earlier, and allegedly, an engine flush was done at the same location and charged...).
Jessica G
a month ago
Honest and trustworthy!!! Only place to take a BMW!!
Janice Weinmann-Danis
5 years ago
We were overwhelmed by the whole operation at ABR. Our first time bringing our car to them, they diagnosed and repaired what another shop could not. The 2nd visit further convinced us that we would not go to any other shop. Thanks to Bryan! And Trinity, one of the owners knows her stuff and does a great job in the front. Thanks Trinity
deydra stevenson
5 years ago
I love this place Trinity and Bryan are very knowledgeable when it comes to BMW's they go above and beyond to help people when they need it and they are the most affordable place to get your car worked on. I recommend them over any BMW dealership any day.
luke bundren
5 years ago
Trinity and Bryan are the absolute best! I had so many quotes from different mechanics all over the valley and they beat every price by more then 75%. Their knowledge and hospitality was out of this world and I will go back to them for life!
Joshua Melton
6 years ago
They have done a lot of work on my e46 all preventative maintenance they are always fairAnd do good work... Oh and in n out when you need it just let em know thanks Brian and Trinity