Victory Lane Quick Oil Change (Payson)
4.8 (579)
160 AZ-260, Payson, AZ 85541
(928) 238-8710
victorylane.net
Claimed
From the business
- Identifies as veteran-owned
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matt Moore
2 months ago
The guys at victory Lane were very professional. I pulled in only expecting an oil change. But they did a full light inspection of my tail lights blinkers headlights to confirm they were working properly, they checked a number of different functions of my car to be sure it was functioning properly. Then they gave me some very valuable information about maintaining my vehicle which will prove to be very helpful. I give them five stars all day long
Dawn Martinez
3 months ago
Drove in at the end of the day. The young man Marcus was very knowledgeable and a great salesman. He upsold which is great to his advantage as well as the customer making sure our car is in good running condition ! You may spend a little bit more $$$, however the customer service is worth it! God bless you guys.
Superandrewable
a month ago
The dudes in there are chill and quick as heck, always do my own changes but this process is incredibly easy and relatively competitive in price. Definitely recommend. 10% military discount as well!
Deena Webb
a month ago
Great customer service! I also appreciated the transparency in showing me everything they were doing, & weren t pushy about adding other products. Highly recommend!
John Keebler
3 years ago
1-4-2021Needed an oil change and received so much more.Victory's owner and Techniciansreally KNOW their cars.I arrived without an appointment around 4pm on Monday the 4th. In the waiting room I met Garrett he was just finishing lunch, since they were busy he kept working, so late lunch. That impressed me.Then I met the owner Steve Leonard he impressed me even more, with his honest matter of fact way of doing business which is no pressure. Because of this I gave him all my current matinance I was planning.1. Full Synthetic oil chg.2. Radiator flush & fill3. Power steering flush & fillSteve even worked on my car, he is a hands on working owner.I was also amazed by a tech that was having trouble removing a filter on a diesel truck and instead of possibly damaging the truck he came to the boss for help. No chastisement ONLY HELP from the boss. So nice to see.Would have given 10 stars If possible.Blessings, John
john roginiel
4 months ago
Really like this place , no hidden fees, you can look at the computer and look at everything you re being charged for which is a major plus. To many times I went places and they don t show you anything just give you a total at the end. The only thing I wish they had was a way to tip through cards instead of cash as I don t carry cash ever. Thank you for being a honest good business
cheyenne stoks
5 months ago
Amazing experience! We needed our tire patched while traveling and every other place was a 3 hour wait but yet these guys although they don t do tires patched our tire for us within thirty minutes!!! Highly recommend
Sheri Hines
2 months ago
Fast, professional, friendly and cost effective service always brings me back. Full transparency in showing my fluid levels and filter health with no pressure.
Catherine Buckisch
3 months ago
Took the car in for the first time we were out of there so fast I couldn't believe it. The staff were all excellent polite appreciative. We will definitely go back
Jenna Cataleta
2 months ago
Exceptional service! Very quick, efficient yet thorough, and the best part is that you can just pull up and stay in your car!
Jill Barron
2 months ago
Super friendly, so friendly that the customer in front of me would not leave. So I had to wait quite a while.But my turn came and the service was great
Ashley Morris
4 months ago
Love coming here, the guys are always very nice and thorough. I also love the fact that it's super quick and I don't need to leave my car for the day for a simple oil change.
Kelly Kelly
4 months ago
These guys were so fast and kind. Very thorough, and helpful. I came at last minute because I didn't prepare for an upcoming trip, but I will keep coming back! Thank you all SO MUCH!!
Allison Herrera
4 months ago
The guys who helped me were so extremely professional and nice. I will definitely be coming here for all my oil changes. Love that I can just sit in my car while they do everything.
David Pygman
5 months ago
I ve been waiting 35-minutes to get an oil change. Still not in a bay.Update:Finally got in for an oil change. The crew is friendly, but there needs to be something done to ensure car sorting is fair. I had people arrive 15-minutes after me get in 10-minutes ahead of me. The guy in the truck ahead of me got out to smoke a pipe it took so long.Update 2:Went back a second time. Staff remain friendly and work hard. Raised score again.
Storee Allen
2 months ago
Staff was friendly and professional. Oil change was fast and accurate. Will use this place again for sure. Prices were fair. Great place. Definitely a new favorite.
Lisa Griffith
a week ago
Very happy with the service and always treated with respect. Definitely recommend
Bill Coffman
6 months ago
First time for me and I am impressed with the whole operation. Sat in the Jeep the entire time, the techs showed me the dipstick before and after. Gone are the days of $19.95 Jiffy lube but the price is average for an oil change. Great personal too.Service: Oil changeService: Oil change
Debra King
3 months ago
I just visited for the first time to have my vehicle inspected and oil change and tires etc. The gentleman who serviced my car was very polite and I will definitely be going back.
Rachelle Wetherington
6 months ago
These guys made my day after I hit the bottom of my car in local hotel driveway too hard. I was concerned about being stranded. They took a picture of the bottom of my car and confirmed it was just a scrape on the skidplate. That was a huge relief.I went ahead and had them change the oil and they had a 20% off coupon for first time customers on their website. One victory after another!
Steve Adler
7 months ago
Great service at Victory today as usual.Customer service today is horrible everywhere, but at Victory lane it is outstandingBecause it's so bad everywhere else it really makes Victory stand out.Service was fast and efficient, additional services were recommended but not shoved down my throat.Thank you Victory I'll see you next month to get my other car serviced.
Stacey Luna
3 months ago
The staff is always welcoming and very friendly. Great service!! Marques was amazing, very thorough and knowledgeable! Thank you
Joyce Ross
2 months ago
I've had them change my oil twice now. The crew is always cheerful, friendly, helpful and efficient. Wouldn't go anywhere else.
Cynthia Vold
2 months ago
Absolutely great customer service the guys all work together to get it done quickly and professionally. Great prices great service.
kenpolee33
8 months ago
Great service. They saw my veterans license plate and gave me a discount without me even expecting one or asking for one. They thanked me for my service and made me feel appreciated. Also oil change was done in under 15 minutes. Definitely recommend.Service: Oil changeService: Oil change
Bill Herzig
4 weeks ago
Excellent service, professional and pleasant courteous employee. I will use them again
Gabriel Ramirez
5 months ago
Marcus was very good to work with , while visiting this location for an oil change.Seemed knowledgeable good customer service skills. In-and-out in about 15 minutes.Service: Oil changeService: Oil change
Josh Houghtelin
6 months ago
Getting an oil change right now. These guys are efficient and surprisingly pleasant to work with. Definitely will stop back in if I'm traveling through and notice my oil needs to be changed.
Joseph Cerkvenik
6 months ago
Most overpriced oil change, have NEVER paid $125 for an oil change, we had a coupon that they wouldn't honor, they didn't offer any savings and I didn't know the price until they were all done, too late to go ANYWHERE ELSE! The 1 star is for how quickly they got it done, before we knew we were in a highway robbery lol.
Todd M
4 months ago
Great place. Fast service. Great people. Huge markup on fuel filters. Sad!