Rim Country Power Sports

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Seth Lobdell
3 weeks ago
I caught a flat coming out of the mountains on my Harley and everyone there was helpful and very friendly. They patched me up so I could continue on my way. This may sound cheesy but if it wasn't for them I would be stranded and up a creek without a paddle.

  Yalor Mewn
7 months ago
The guys at Tim County are absolute legends, they helped me get my BMW back on the road on a massive cross country tour, they are knowledgeable, honest and trustworthy. Would recommend to anyone looking to buy or repair off-road vehicles

  Jason Fogel
6 months ago
Great customer service. Excellent techs! Use them for all my work and upgrades.

  Tyler
5 months ago
All of my experiences here have been excellent from new purchase of side by side to service, parts and installations. Always completed on time and staff is A+!

  Clayten White
2 years ago
I bought a quad that had a dirty carb, busted cv boots, needed a new drive belt, new brake pads and a new fuel pump. I told Travis what I needed and they told me they couldn't give me a quote for the work. ( Complete B.S. that should have been my first sign...) I asked them to give me an order of magnitude and they said $1500 to $2K. I dropped the bike off and it took them 5 weeks just to look at it. They called me back with a quote of $4200! I obviously wasn't going to pay more than I paid for the bike. When i asked them to just change the fluids and break fluid. They charged me 730 for that work and their diagnostic work. Bob, the manager was extremely rude on the phone and tried to humiliate me for asking for a a quote and was upset with me for not doing all the work with them. It took them another 2 weeks for them to just to do the fluid work. They also informed me that my bike was no longer running. I had driven for a week on a hunting trip prior to dropping it off...when I picked up the bike, they had to load it with a forklift because it wasn't working. When I got home, I found they had disconnected the fuel pump, one of the panels was disconnected and the air intake manifold fell off. I took it back and they fixed their mistakes, but they never apologized, offered a discount or anything. They have this attitude of, "its us first and if you want our help good if not fine.". Lo and behold my bike worked once they reconnected the fuel pump. I will never work with them again

  Dana Smith
a month ago
Excellent service and staff. Conveniently located off Az Hwy 260, in Star Valley. I use them for all my service and repair needs.

  Sam 2AZDogs S
2 years ago
Great experience, first time purchasing a machine like this,, Gary was extremely helpful & very knowledgeable. Explained everything about The new Teryx, wife and I looking forward to great adventures...Thank you

  Dusty Roads
a year ago
These guys have been great to work with and are an important asset to our shop.

  Patrick Noll
a year ago
I live in Buckeye, but I make the drive to Rim Country Power Sports whenever I need something for my Arctic Cat. The employees are very professional, knowledgeable, and personable. They display a genuine and vested interest in my issues. Travis is always helpful on the phone and behind the counter. Sean takes customer service to the next level. I needed a fuel pump, he came out with one right away, and not only explained to me how to install it and, but even swapped the parts from my old unit to the new one right in front of me. Rim Country is second to none in all aspects of a professionally ran business.

  T Huff
a year ago
I just had my KRX 1000 repaired here. My taillight and mount was broken. They did a great repair and I had them add a lighting kit. They told me 3 weeks as they work on them in the order they come. 3 weeks later I got a call that it was done. Lights work good and I look forward to getting it out on the trails again. I do recommend.

  Rory Schmitz
2 years ago
It's really hard these days to find a shop with competent, much less excelent technicians. It's also even harder to have good communications and fair pricing. I have gotten so dissapointed by the standards of so many outfits and the way they are operated. Not this place. Kudos. I give you an excellent in all of the above. Thanks for the good work. I won't hesitate to come back and I will most certainly recommend you to others.

  Michael Reed
a year ago
I've had vehicles serviced and bought products both from four seasons and Rim Country motorsports in Star valley. I have to say,I feel like im just a number in line with four seasons. Travis (TJ) at Rim Country makes the process from the beginning to the end fast and friendly like I was a real person. Providing solutions and personal experiences. Thanks for the human experience guys & techs

  Tom Robison
a year ago
Shout out to Travis and rim country powersports for excellent customer service! Needed a spare tire for my rzr, after wasting an hour trying to get pricing and availability with 6 or 7 other businesses I was beyond frustrated!! Travis sensed my frustration took my information said he would call me right back, having heard the same thing multiple time that morning I expected to have to call them back. I was shocked when after less than 5 minutes Travis called me back to tell me he had a rim in stock and he found me a used tire that was suitable as a spare, saved mea ton of $$$$$!! Thanks Travis!!

  Lisaspatz1956 Lisa
a year ago
Inventory was very low. They had prices on the vehicles. But, then they added shipping, doc fees, and a few other fees. Prices went up 3k. The sales man seemed nice, but he was a sales man. He gave us his reasons and explaintions on how the vehicle worked and why the price went up. When speaking to others it didn't match. Yes, we are novice regarding ATV's. But, we are not dumb. We do and will ask questions from experienced people on ATVs. We will keep looking, but not here.I rated as average, because I'd don't understand and know all that goes on at this business. We did see that they also do repairs. So I don't feel I can't rate it good or bad. Hopefully they are not all like this one.

  Dion Loyd
a year ago
Shawn and his crew are always helpful and friendly, they do their best to help. I bought a SxS there. Always been treated fairly.

  John Daley
a year ago
I've taken several repair jobs to these guys over the last few years. Each time they went out of their way to explain and help. Further more they only did the work that I authorized.I recommend them highly.

  Rick Colson
5 years ago
Very knowledgeable people. Ordered my parts, no problem even though I have a Can Am. They do the maintenance on my side by side in a direct manner the same day. Gary is the go to guy when dealing with any matter from sales to service.

  Steve Achziger
a year ago
I ve had a couple of things fixed, clutches, on my 2021KRX. Jobs were done on time as promised.The crew are a bunch great guys.Steve

  Terry Goacher
7 years ago
I own a 2013 Wildcat. Have had a few over heating problems after the warranty ran out. By 2016 my problem accured every time I took it out. After trying to avoid the cost of taking it to the shop. Saun the owner work with me one part at a time with replacement instructionsI still had a not knowing when overheating problem. Saun said I need to bring it in to the shop. After it and miss solutions to my problem. A hairline crack in a wire finally showed up after movement. This was a bad wire from the factory. They spent hours finding this problem and it didn't cost me a dime. What more can I say you can trust this company to make it right.

  Jim Novak
5 years ago
I have five ATVs All different brands they have always been very accommodating In any tuneups I may need . Any parts I may need if they didn t have them they could tell me where to get them . Their prices seem to be fair and reasonable and the employees are always very accommodating as seems like the owner is always there also which is a plus.

  Ron Harness
6 years ago
So far the service is great. Gary is very helpful and he isn't a pressure salesman. I think we got a good deal on our new buggy. Stop in and see them.

  Paul Heston
4 years ago
I Recently had two tires changed on my motorcycle at this place and I bought the tires. The cost was over $218 dollars and it took all day. Just so you know this is price gouging and completely out of line. FYI Brandon at go ride mountain which is now right across the street charges $20 per tire. Unfortunately Go ride mountain was moving to a new location at this time and I thought it would be fine to use Rim Country, lesson learned never again!!!

  Jacob Eustace
6 years ago
From the valley, had the dreaded case oil leak on my new to me '12 wildcat 1000. Bass pro in phx wouldnt attempt a repair and would only sell a short block at $3k+.. Called Rim Country PS and they said no big deal. They pulled my motor resealed the case (machining wasnt the cause of the leak) and serviced the Wildcat for less than 1/3 of what bass pro wanted! Fast turn around time left me down for only a week. Couldn't be happier with the labor cost and the service I received. Extreemly satisfied and will be a customer as long as I own an Arctic Cat product.

  Darrell Johnson
a year ago
Great customer service,these guys always take care of me,and my investment.

  AFDC Team
7 years ago
These guys went above and beyond to make sure I was taken care of in a bad situation. Very impressed with their interest in customer service and I really feel they care about me as a customer. GREAT JOB guys! Thank you!!

  Darrell Johnson
11 months ago
Staff always takes care of the customer! Never had a bad experience at rim country before

  John Sneeringer
6 years ago
Sometimes you just want to know you can trust what people tell you. Gary and Sean are those people, very rare and worth every penny. Thanks for a great experience, I will be back.

  Rick Gomez
2 years ago
Have emailed numerous times to this location to get infomation on whether they have the oil etc so I can do an oil and gear oil change on my Wildcat Trail. No response at all.SAVE YOUR TIME GO TO A STORE THAT WANTS YOUR BUSINESS.

  Gary Rolf
5 years ago
Fun place, even if you are just window shopping. They are all nice people, and Sean the owner, makes everyone feel like they are special, and welcome just to look at all the awesome toys.

  Dan Garcia
5 years ago
Went for a battery for my Arctic Cat 700 TRV they're the only place in town who had the right size. Service was great also at the parts counter