O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steve Lenhardt
a week ago
Well stocked store. Friendly staff. Good place for parts at a fair price

  Larry O
3 months ago
Let me start by saying that my go-to store is always O'Reilly auto parts, so it pains me to the core to leave a one-star rating, but people need to be called out when they represent a good store, to fix the situation. The men working the counter ignored my girlfriend's questions. They talked over both of us and were argumentative when we asked questions about the problem. We ordered a part, we're told we would be called when it arrived the next day. No call was received since ordering on the 14th, so we show up on the 20th, and they a. Couldn't find the order between two reps on their computer (while completely ignoring other customers who were visibly agitated). And b. When they finally found i, they said they shipped it back to the other store (but never called to let us know it arrived) after we drove 45 min in two large vans to get these parts. Corporate OReilly needs to step in here and fix this store asap! Sadly, this was not the only bad experience with them and I've only gone there one other separate time.

  Daysha Anderson
3 months ago
My partner and I are strictly O'Reilly Auto Parts purchasers due to all the amazing and excellent customer service we have received at every O'Reilly's we have ever been to until this one. I have never been so disrespected as a woman inside of an auto parts store and it was by the same two gentlemen both times that we visited. I specifically have to say there is one gentleman that takes O'Reilly's phone calls and put them on speakerphone and speaks very loudly through the entire store over the top of other employees trying to assist customers. Worst O'Reilly's ever.

  Greg
2 months ago
They gave me the wrong oil filter for my truck which I didn't notice until I was trying to install it. Then when I brought it in they tried to tell me I couldn't exchange it for the right one.

  Mollie Bonson
3 months ago
Bought wiper blades the installed them for me. Nice friendly. Clean store

  Terri Newlon
10 months ago
I needed a new battery immediately. They have it in stock and are installing it right now. YAY!

  Damx go pak
a month ago
Helpful and friendly had the parts I need.

  Melony Baker
2 months ago
Very helpful. Had to get parts from Havasu. Right on time!!

  Linda Smith
2 months ago
He testedb a ttery, sd was good. It was bad

  Justin Willis
4 months ago
main stream autoparts store there friendly but not very knowledgeable but they do try

  Stephen Wilhoite
2 years ago
While traveling back to Nevada I discovered that a blinker light was out. This store has easy accessibility from the main road and ample parking. Knowledgeable and friendly staff behind the counter greeted me upon entry. I told him what I needed and he quickly located the correct part. The blinker light was reasonably priced and I was in and out in about 4 minutes. There was an unexpected bonus when the clerk offered to install the light for me. Great customer service.

  Betty Boyne
a year ago
Was here many times and was happy with the personal. On the last visit in late July, the clerk was so lackadaisical & moved about as if he'd prefer to be elsewhere. Will not return, there are other auto stores in the town.

  David Adams
5 years ago
Very friendly and knowledgeable staff.

  Ralph wilcox
a year ago
I have visited many stores across this great country.This store really needs to be more friendlyIm sorry they have to work but customers relations is a very important item .Maybe it was a bad day.R SOCAL

  Eva Landry
4 years ago
Fast service, they had the part we needed in stock here. Very small parking lot, so a tight fit when you are towing a trailer, but we managed to get in and out fairly easily. Had our vehicle been bigger we would have had to park and walk. There is a dirt lot behind the store, but no access from the main store parking lot.

  Ron Goodman
4 years ago
Clean and knowledgeable staff for the most part. Nothing negative to say. They do offer free check engine light reading, and charging system check, as well as other things. Haven't had to do much here except order parts. Always have been satisfied.

  Deborah Sutliff
3 years ago
Limited stock. Didn't have a single thing I needed (gallon jug of dex/merc, undiluted heavy duty coolant, straight weight 40, noon LED clearance lights, or a small 3" flange K&N). Plus... BONUS: Every customer (6+) and store employee (4)... Maskless. No social distancing.

  Lesa NeSmith
4 years ago
Manager of this location was fantastic about a parts order that was placed and not received on time. Turned out to be a mistake in loging in the part. He actually sent an employee to find me at the local Walmart where I had mentioned going next. Great people.

  Roadtripdave
2 years ago
Was surprised to see an auto parts store in Parker. I was wondering n my way up to Havasu when I noticed this O'Reilly's auto parts store. I needed a gas cap for my Pontiac Solstice. They stopped making this car years ago. So I pulled in and was surprised to see they had one. The parts counter people were kind and helpful. Saved going 60 miles to Havasu when I left ve in Quartzsite. This will now be my go to parts store for all my auto parts needs.

  Darin Lesmeister
a year ago
They know what they're doing at this store and they're good at it. Great help getting parts here.

  Rdr007
3 years ago
I won t be purchasing my parts or supplies from O Reillys again. They charged me 10$ more than the going rate for motor oil. Contacted corporate and received a rude robot. Keep the $10 it s the last you ll get from me.

  Dwayne
2 years ago
Asked about a dana 60 kingpin rebuild kit. Manager was shaking his head no. Then asked what car was it on. No car ever had a dana 60 with kingpins. It came in chevy dodge and ford trucks. Up to 1991. Ya'll need a Manager with automotive experience. That guy has no clue what he is doing.

  Spike Hopkins
3 years ago
The staff was excellent. They analized our truck battery and found one was bad. They replaced the battery. The only negative this to say is they only had one battery in stock and no selection.

  Martin Duarte
2 years ago
I seldom need Auto supplies when I'm in the south for the winter! But when I do I always get the help I need from friendly, knowledgeable sales individuals at reasonable prices!

  Joyce Eastburg
a year ago
Add a buy some DEL for my diesel and they put it in for me. I really appreciated it because it's under the hood.

  Waynes Grid
2 years ago
Nice staff. Helpful. Worked with me without receipt. Very thankful

  Jennifer Colbert
2 years ago
Great Service! My key fob needed a new battery. A nice young man replaced it for me.

  Aimee K
a year ago
Thanks guys for helping me get the right part for my truck and a bunch of other useful stuff!! Always very helpful!!

  Lorne Nelson
2 years ago
Despite the large turnover of people, yes even hear in this little town of Parker AZ. We have people that care about all things good and we like to show that off.

  Ray Lunkwitz
2 years ago
I needed algae killer for my diesel motorhome and they had it and we're helpful finding it.