Red Mountain Tire & Automotive East Mesa

4.4 (223)

  6033 E McKellips Rd, Mesa, AZ 85215
  (480) 396-4677
  Claimed

Auto repair shop Tire shop Wheel alignment service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Erik Alvarez
3 weeks ago
Want to thank these three technicians for exceptional customer service to me as well as my vehicle.Service advisor - LiamTechnician - JuanTechnician - MarcThe service was extremely professional and welcoming, my car was in and out in what seemed to be the blink of an eye, price for the services done was also very competitive, compared to Big O tires and others I looked into.My service advisor Liam and technicians Juan and Marc really left a positive impression on me. will be coming back for any future services. do yourself a favor and stop by!Was greeted by Liam early morning when I dropped off my vehicle. he was very friendly and welcoming and took his time hearing my situation and my possible concerns. really appreciated this since they looked extremely busy early in the morning.dropped off my vehicle for a AC check and recharge, Juan and Marc made sure my vehicle was in great shape for the upcoming summer heat, Juan's attention to detail while inspecting my vehicle was very impressive, although I was only there for the AC, he took the time to talk to my about my vehicle as well as show me any points of concern that came up during my inspection. very informative and willing to help. Marc finished off by getting my AC system ready to go and my AC is blowing colder than ever!

  Gunther Ultrabolt Novacrunch
3 months ago
I was a loyal customer for close to 8 years. I loved these guys and they completely held my trust. The last 3 visits ended that.1). After an oil change I was told I had a power steering leak that would cost $1,100. I got home, and had NO drips on my garage floor (this car had never leaked fluid EVER). By morning there was a pea sized drip on the ground (what would YOU think?) It's dripped power steering fluid ever since.2). Less than 3000 miles after $1400 head gasket replacement my cooling system burst. I had a mechanic come over and look at it and his immediate impression was that they had filled radiator with tap water (no ethylene glycol present, just rusty water).3). I didn't know if I had any recourse. I just went in to explain what had happened. When I walked in the office was empty. Two employees were sitting on stools engaged in casual conversation. I stood there for a bit, they know I was there. A guy who looked like he would be comfortable in a Hell's Angel's jacket turned to me and just non verbally acknowledge my presence with a head nod. I asked if he could look up the invoice of my head gasket replacement and tell me what all was done to the car. He groaned a heavy sigh and acted like that would be a huge endeavor and said "It'll take some time". This guy was not happy with me. I cut losses thanked him for his time and decided this was no longer my automobile mechanic.

  Julie Sullivan
4 months ago
Great experience! This is my second visit to Red Mountain Auto. I feel like I finally found a respectable and fair mechanic for my classic Lexus! They were quick to get me scheduled and honest about problems found and not found. Reasonably priced and friendly too.

  Michael March
a year ago
I will never use this auto shop again, and would discourage anyone from reading this review from giving them your business either. I went there for an oil change because I received a coupon in the mail. While scheduling the appointment over the phone was simple and pleasant enough, the experience went downhill from there. I arrived a few minutes early for my appointment and checked in at the office. I was told it would be 45 minutes to an hour and elected to wait in the lobby. After an hour and a half, I was told the oil change was completed and as part of the general vehicle inspection, they had found the drive/serpentine belt to be cracked and worn and recommended that I have it replaced. Little did they know, it had been replaced by my usual mechanic less than a month prior; this was nothing more than a very poorly disguised money grab. I paid and retrieved my keys and went to my car to find oil stains covering the driver seat. After complaining to the service rep at the counter, he brought out some upholstery cleaner and tried to spot clean it as well as he could, but it was still noticeably soiled.In summary: careless technicians and classic mechanic money grabs.... if you need your blinker fluid refilled, I'm sure they'll be willing to do it for only $199.99.Services: Vehicle Inspection, Oil change

  Margarita Gonzalez
4 months ago
I had my vehicle service several times, oil change, tire replacement, tire sensors touch up all fluid needed, check tire pressure and the front desk technician including the mechanics all have been awesome and honest in their duty of working at Red Mountain Tire & Automotive. I would definitely return again for car service.

  trish miller
6 months ago
Red Mountain Tire & Auto takes care of our cars, my parents, our kids cars - they are awesome. Great technicians that can diagnose problems with accuracy, fair and reasonable quotes - that are never higher when the actual work is completed. A few times they have even been less than the quote! We have purchased tires for like 6 cars with great warranties. The best part is that we completely trust them- to be fair, honest and of the highest quality. The staff is amazing as well!!

  Mark Hildebrand
6 months ago
I ve been taking my vehicles to Red Mountain Tire & Automotive for close to twenty years and they have always done a great job. In my opinion trust is the no. 1 trait I look for in a mechanic and they have never tried selling me something I didn t need!That s something you don t find often these days. They are honest, knowledgeable and friendly. I never hesitate to recommend them to friends.

  Marcos Dulanto
6 months ago
Sweet service Liam was awesome with explaining everything and having consideration of my budget and what makes sense for me and the courtesy help so i don't have to wait too long was awesome they were very considerate . I hope u guys never change and keep this level of Mastery and knowledge and service always . it is very refreshing to find mechanics that are there to help their fellow men and woman like a good neighbor, believe me there are very few out there . I will recommend this place to my friends 100% , because of the customer service was above and beyond i expected. And their mechanic work was good too i had no problems with anything.

  Izzy Moreno
6 months ago
Thank you so much for taking amazing care of my car! Truly stupendous work! Everyone was so friendly and attentive. Definitely will be coming here for work on my vehicle again when its needed. Appreciate your had work! Thankful my sister referred me. Thank you Jody!Service: General repairs & maintenanceService: General repairs & maintenance

  Shiza Blizza
3 months ago
Truely aweful customer service. I went in for a quote and they acted as if i were bothering them. It blows my mind that an employee would be rude to a customer that they never met and miss out on thousands of dollars based on poor attitude. Gave two stars instead of one because i didn't actually have them touch my car so can't speak on their workmanship but ill assume they wouldn't care much about my vehicle.

  David Coughlin
5 months ago
Bad real bad. Took my 2018 Honda CRV in for oil change (first time, also last). Next morning oil is all over my garage floor under my car .leak! I immediately take the car back.They say maybe the oil pan plug is bad (ya right. It s an iron bolt). Clearly the mechanic did not tighten the bolt properly. I drive out and my low tire pressure light comes on. I check the tire pressure .they are ALL low. Supposed to be part of oil change service. Bye-bye Red Mountain.

  Teri Golden
7 months ago
Started taking my 2015 Scion Xb to Red Mtn at the recommendation of my eldest grandson and son and have had no regrets. Everyone is friendly, educated and their prices are very reasonable. Thank you to Liam, Gary, Jody and Team! You re the best!Services: General repairs & maintenance, Wheel alignment, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil changeServices: General repairs & maintenance, Wheel alignment, Air conditioning, Vehicle safety inspection, Wiper blade installation, Auto maintenance, Oil change

  A2zcruisers cruising Arizona
a month ago
From A2zcruisers cruising Arizona . you guys rock . great services and Maintenance fuel and emissions system cleaning . big box savings .,

  Ruth Blessings
a year ago
What an AMAZING team. I so grateful they were able to resolve my needs to get me on the road to 1252 mile Journey in my Journey.

  Teddy Arunski Music
10 months ago
Brought my Xterra here after getting a few quotes for my a/c. They were honest about the issue and even brought me back to take a look for myself. Also replaced my radiator at the same time in order to save me some money, which was very much appreciated. Definitely happy with my experience! A/C is ice cold now!

  Teri Golden
6 months ago
Needed a shop open on Saturdays, my son and eldest grandson referred me to Red Mtn. They are very kind, locally owned, thorough and able to schedule appointments and get work done in a timely manner. Thanks everyone!Services: Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Wheel alignment, Wiper blade installation, Auto maintenance, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Tire rotations, Wheel alignment, Wiper blade installation, Auto maintenance, Oil change

  Terry Wilson
3 weeks ago
Will take my car for all maintenance!Everyone was very professional.The quote was spot on.Thanks yall.

  Robert Paradis
5 months ago
Outstanding service, have had oil changes,automotive diagnostic work , wheels,tires , Jody is awesome and very helpful, very thorough, thanks Red Mountain Tire !

  Bill Snedeker
a year ago
Had an oil change done there, with a coupon received by mail. Coupon was for a 'free oill change' that ended up costing $80, due to 'my elected upgrades'. Guess that's 'Today's Business To Be Expected Norm' just to get people in their door, given the Current State Of The Economy'. Still, Extremely Satisfied with Red Mountain Tire & Auto, and Highly Recommend Their Services As An Auto Repair Shop!

  Brian Schultz
a year ago
I have been a loyal customer for just over three years. Last week, my car overheated. I had it towed by AAA. The AAA driver assumed I would go to a AAA business for a 10% discount. I had him bring it to Red Mountain. It wasn't there until almost 5:00 pm. This business treats customers well. They provide great service, the staff is kind and respectful, and their prices are fair. Red Mountain Tire had my car fixed and back to me by the next afternoon. I clearly didn't have an appointment. I highly recommend this business.

  Krissy Lee
10 months ago
They fixed my AC last year. Put a whole new motor in. Worked great. Last month my AC was acting up again and it hadn t even been a year. I took it in and they fixed it. Just charged me labor. They are honest and do a great job !Service: A/C installation & repairService: A/C installation & repair

  John Hynes
9 months ago
Since moving to the area, I have exclusively used RM Tire and Auto. Their work has always been impeccable, they are more than fairly priced , and the guys explain everything before they do what they need to do. I trust them 100%. Great family run business.Services: Electrical repair, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Battery, Oil changeServices: Electrical repair, Auto battery replacement, General repairs & maintenance, Auto engine diagnostic, Tire rotations, Battery, Oil change

  James Stepp
9 months ago
My husband and myself have been using them for about 3 years now. They have replaced the tires on our Elantra and Versa. As well as providing the best price for synthetic oil changes. They actually care about the customers unlike jiffy lube and places like that which want to charge you $100 or more for an oil change. I work in the neighborhood as well at a restaurant and I enjoy when Liam comes to my restaurant to get amazing food from my restaurant. If you are looking for an amazing mechanic shop in north east Mesa this is the place to go. Honest and decent and they treat you like family. Thank you gary Liam and Jody and the whole teamServices: Tires, General repairs & maintenance, Electrical, Vehicle Inspection, Vehicle safety inspection, Auto maintenance, Battery, Oil change

  Jeannie Curtis
a year ago
I took my car over to Red Mountain tire and left it to be checked for brakes, I thought I needed brakes because there was a squeak. When they called me back they said my brakes were fine, I was one happy camper. He said weather change could do that, I want to say thank you for being an honest dealer and not sell me something I did not need. You earned my business for that reason alone.Services: Auto brake repair, Brakes

  Jeremy Cloud
10 months ago
Everyone here is amazing and honest!! They have worked on both of my vehicles and have always done an amazing job. They warranty their work and it shows! If you are looking for an honest affordable mechanic shop this is it!!!!!!

  christine rodriguez
8 months ago
Quick and friendly. Very upfront and great atmosphere. Had my van in and out pretty much in one day. I highly recommend going here and will be using them in the future if needed

  Jeff Cogswell
3 years ago
I've lived down the street from this shop my whole life and never gave them a try because I already had a regular reliable mechanic. When he retired I gave this shop a try. I love this place! I've had my van in multiple times and I've never been dissatisfied. Rebuilt front end, transmission work, rear end work, breaks, oil changes, AC work....I've never felt pressured or over charged for anything. As a matter of fact they've even done some small extra work for free because they noticed issues I hadn't seen while they had it apart. The front end staff is always professional and helpful. They are fast too. Most shops keep your car all week for basic work but Red Mountain is always extremely speedy. I recommend this shop to anyone who needs fast, honest and reliable work.Services: Transmission, Electrical repair, Steering & suspension repair, Electrical, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Oil change

  robert gooch
9 months ago
I had a nail in my tire and stopped by this shop to get it repaired. Gary and the young men took care of the issue. Easy process. No gimmicks or games. Thank you Red Mountain!Service: TiresService: Tires

  Jeremy Birks
10 months ago
I ve been coming here for a while now, and I always have a good experience. Great full service auto shop they do it all for a good price. Definitely recommend

  Karl Reed
a year ago
The good: fixed an elusive tire vibration issue.The Bad: make you pay for their mistakes.Truck had misfire. Charged initial diagnosis fee and told me valve cover needed repaired. I paid around $400 for the service and drove away, it immediately misfired again.Brought it right back, they said the coil boots need replacing. Paid (didn't think I should have) and drove away. Same exact misfire.At this point i checked the coil myself and the boot was not even replaced which was the entire reason for the 2nd bill.Brought it back third time and it ended up being the fuel injector.Each time I got bumped to the back of the line too. My truck was out of service for 2 to 3 weeks.The misfire was elusive, I get that, but they incorrectly diagnosed the issue and that cost me about $600. They shaved like .25 labor or something when I asked for it but I ended up paying $1300 total for what should have just been a fuel injector. I feel there should have been a waive of diagnosis fee and a major refund on the initial services that ended up being unrelated.

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday 7:30 AM-2 PM
Sunday Closed

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