Ideal Cars Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  T Fig
7 months ago
If you're looking for any vehicle...stay as far away from any of the "Ideal" lots. They will sell you on a car that they say has been thoroughly inspected and is in good condition. Far from what is actually the truth. August of 2022 purchased a 2009 Jeep Grand Cherokee and brought it in for to have a few things done that were addressed at the time of purchase. The front end was making some noise, the alignment was off. They proceeded to tell us that it just needed some lubing up and would be good......forward to a few months later when the entire front end needed replacing at a cost of over $2k. Additionally, the AC/heat blend didn't work....come to find out the entire motor/actuator was removed and probably hadn't been working for years. Didn't find that out until the cold days hit. Last straw was the oil change done at their service center. Had the oil change done a day before a trip to San Diego and on the way back 3 days later the oil light came on, white smoke filled the cabin and the temp went to the red. Had the car towed and was discovered that the oil plug had fallen out. They refuse to take any responsibility for any wrong doing. They said they'd be "happy" to look at it after the fact but did not offer any solutions to getting the car back to Mesa from El Centro, California. Ethan, who claimed to be the manager looked at the pictures the mechanic in California sent and determined from them that the threads were stripped.....which ended up not being the case. Even if it was the case...they had been the only shop to do the oil changes for the past 13 months. This adventure cost me time, gas money, new oil plug, oil and towing. DO NOT DO BUSINESS with these crooks. They will take your money and want nothing to do with you once you drive off the lot.

  Diamond Core Media
a year ago
Great service! They can fix anything!

  Michael Kurz
2 years ago
My wife and I came in Monday9/27/21 to trade in my ole dodge ram for a newer model we were in and out so fast with a deal these caring people wasted no time with us low down payment and low monthly payments I would urge anyone who is looking for a very dependable vehicle go see (ideal cars in mesa(1208 west Broadway rd)

  Mark Dipple
2 years ago
They Profesional and courteous.

  Arthur Mendoza Jr
6 months ago
Great service

  Ethrane Ravenstone
2 years ago
Excellent Job!Service: Auto engine diagnosticService: Auto engine diagnostic

  bertha Ravelo
a year ago
Excellent service, I recommend it and I would go again when I need it.El servicio excelente, lo recomiendo y volver�a a ir cuando lo necesite.