Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
diana walker
a month ago
Excellent Service!! Excellent Prices!!Breath of fresh air. Blessed they are now and will always be my mechanic
Mike Roybal
9 months ago
Took in my 2004 grand marquis in for Ac work replaced compressor and hoses. Next day still was not blowing cold, so took back and Rick the owner apologized and said he would make sure to fix the problem and it was taken care of. Will be a permanent customer.Service: Auto A/C replacementService: Auto A/C replacement
Jeffery Bridgland
4 months ago
Honest, dependable service. They don't try to upsell you on things you don't need. Will recommend them every time. I would give 5 stars if they had a way to leave a message.
Lolanfred1 Ianuzzi
2 years ago
Do OUTSTANDING work! Devised a plan and budget that I could live with, to do maintenance @ 100k miles on my car. When I thought something was wrong, they checked and it was a loose cable and didn't charge me! Can't say enough on how hard they work and how WONDERFUL they treat their customers. Even got my mom to use them!
michael Helm
3 years ago
These guys are awesome. Everybody needs a mechanic and shop they can trust, and these guys are it. Hortons auto repair is honest and a fair and competitive price compared to other shops hourly rates. They always call and keep me updated and informed while the work is being done.
Jack Hilborn
2 years ago
We have been taking all of our vehicles to Horton's for the last 20 years. Honest, fast, and friendly service. They don't try to sell anything you don't need , which is one of their best practices. Highly recommend.
Jackie
a year ago
I've used this mechanic for over 5 years. I refuse to go any place else. The work is above and beyond expectations. Honesty is their policy and they live by it.
Choctaw Woman
3 years ago
They were great!!! The by far most honest auto repair shop I've ever gone to. They didn't try to sell me any repairs that were not needed and they got my vehicle done in a very timely Manner. Most definitely my mechanics from here on out
Kevin Crawford
2 years ago
This place is my trusted place for any car repairs. They're trustworthy, honest, and upfront. They'll tell you what you need what they recommend and give you options if you have any. I was born and raised in Mesa and can tell you this is the only mechanic shop I've ever trusted.
Andy Grierson
9 months ago
Fixed my car's AC in an hour at a fair price. I highly recommend Horton's Auto Repair.
Noelle Kadri
7 years ago
Always very nice and professional. They let me know what's going on with my car, but have never tried to pressure me into having additional services done and the quotes they give are consistently less than other auto repair shops. I tell everyone I know in the East valley to go to Horton's.
Mike Barackman
2 years ago
They have great service. They always do a great job. Just call ahead and make an appointment. Especially if you're trying to take your car in on a Monday.
Edgecker
4 years ago
For nearly (2) decades Rick Horton, the owner, and his crew have taken care our 3 generations of family, friends, neighbors, and quite frankly anyone that trusted us enough to ask if we had an honest mechanic that we could recommend.Think about that statement???That's about as, "old school," as it gets.Word of mouthFamilyNeighborTrustHonestyIntegrityConfidenceOk, I hope that is easy to understand, because when a business has those checked off, by just being them, enough said. Ohh, by the way Kevin Henault is his manager, yo hablo Espanol, no problemo.Everyone is welcome to be treated like family..
Al Marle
10 months ago
Great spot for an oil change! Took less than 15 minutes. Great price! Great service! Broughtour car in for air conditioning
homegrown hydroponics
5 years ago
My 2000 expedition went into anti theft mode so I had a locksmith rekey and code my truck. After that it wouldn't turn over so I called Horton. Had it towed one mile to the shop called them at 11 in the morning waiting in till 330 pm and called them because they never called me to tell me the issue. The guy working, I assume is Horton , told me that the truck just got there five min ago when I called for a tow at 11am. He finally called me at 4pm stating he ran dionogiscts and turns out my starter went out and my relay soleonoid told me the starter was around 200 to 250 bucks!!??. Was quoted 500 dollars plus tow fees plus 125 dollar diogonistc fee. I didn't have that money and knew I could replace a states myself for less than 200 bucks. So I told him I would call right back. Went online and found that AutoZone sells starters for my truck for 140 bucks and solenoid for 20. I called back to tell him I was just goijng to do it myself. When I told him that all of a sudden I went from having a dead/dying starter to just a bad relay solenoid told me he could probably save me a couple hundred bucks...so basically the guy new my starter wasn't the issue because I'm sure he took a screwdriver and touched both contact points on the relay and started the truck up..just as I did when I got home with it. I immidetly realized I was being dooped and this diogonistc test was a sham( which I paid 125 bucks for and also a tow fee) overall very unprofessional trying to add parts that he knew was not needed. My truck runs fine starts fine. Never had an issue with the starter before as starters usually give you signs of them dying out. I would not recommend going here I'm very disappointed in the scam that was a five min job . If I could rate negative I would. Save your money go to a real mechanic that won t try to scam you.
Corina Black
a year ago
Hortons is always honest and up front about what they are doing and what the car needs. They don't try to upsell you and I always leave happy :)
Dannetta Bauders
7 years ago
I've been to a few shops and this is the only shop I now trust. As a female, I always worry about being taken advantage of. However the men at this shop explain things in a way I understand and treat me with respect. The work done is excellent and fair priced
Jane Bates
6 years ago
Refused To Fix My Brake Lights and complained abougt his high income taxes. Later my neighbor called to tell me my brake lights were on. Shop was closed by then. The next morning my battery was dead so I had to pay for a tow to get it to run and be repaired elsewhere. It cost me $25 and another $21 to repair. I believe Hortons owes me the $25 it cost me. It only took ten minutes to fix. I called to tell them and he refused to pay the $25 it cost me . From now on I will go to Fair and Honest, Green Light Garage instead, just down the street.. I only went to Hortons' because it was nearly time to close and Hortons was closer. The owner is a jerk. They cost me unnecessary expense. A small part could have been replaced easy peazy.
Deon Smoyer
5 years ago
Best auto shop in AZ. I stopped working on my own vehicles because they are so good. When you find a great mechanic who is fair and honest, why go anywhere else.
Southern Buckeye
7 years ago
Friendly service, will explain the tools/parts and will check out your car for free. That is however if they can squeeze you in with only 2-3 members on shift running the show.
Bob Brogan
2 years ago
Great service all around. Knowledgable and friendly and straight forward and honest. They are as good as they come.
Ashley Hendrickson
6 years ago
I will forever recommend this place! Good honest mechanics! My family has been coming to them for YEARS!
Willow Clemson
2 years ago
Got me in and out with exactly what I needed in the time frame provided for under the amount they quoted. Will be returning if I have more auto needs in the future.
Mike Folker
7 years ago
Honest repairs. Have been going here for 10 years. I am Very pleased with their work and honesty.
Lee Bowgren
4 years ago
Ric and his guys have always been upfront and honest about any and all repairs and estimates.
Laura Bingham
2 years ago
Fast service, does the work needed very well. Good pricing.
Marcia Jones
4 years ago
They fixed our AC as promised with no extra or surprise fees...will use again...recommend
E Danielson
4 years ago
Best place in town! Nicest guys and best work you'll find!
Susan
9 months ago
Head mechanic is very knowledgeable.
Larry Swift
3 years ago
Great customer service great prices and great service! Ask for Rick