CardinaleWay Mazda Service Department Mesa

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Danny Chrisler
a year ago
We brought our Mazda in to have the Automate exterior paint clear coat protection reapplied again (every 6 months). We actually mistakenly brought our car in at 10:00am instead of the correct time which was noon. Nothing at all was said to us about that. We told them that we would be waiting in the lounge when it was completed. It only took about 45 minutes for it to be completed. We didn't notice our mistake on the scheduled time until we got home. It was nice for them not to ask why we brought our car in so early, but instead they just went ahead and performed the service. Jesus is always so nice and cordial to us. We are pleased.

  Sherry Crow
a year ago
I have purchased my car here and have my car maintenance done at this location as well. What an amazing team! I always feel that they will take care of my vehicle professionally and beyond the industry standards. They are always friendly and treat me like I am their favorite customer. I would recommend them without hesitation.

  Tom McCarthy
a year ago
Battery replacement at our dealer. Nick as always is the BEST. Have two Mazda's we bought here and have always received exceptional service here. ALWAYS.One small item - they are assessing a 3% surcharge for a credit card now. Really? Seems kind of penny-anny for a merchant who's prices are pretty high already. Don't get cheap on us guys.Service: Battery

  Donn Oswald
a year ago
Nick was amazing. Popped in without an appointment and was out within an hour. Credit card surcharge was not disclosed up front and petty. Build it into your rates. Left a bad taste after an almost perfect experience.

  Juan Garza
6 months ago
Keep my Mazda up to date and in excellent condition.

  Daniel Shope
9 months ago
Always a warm welcome by the staff. Nick treats you like family. Couldn't recommend a better place to trust taking care of your vehicle.

  Big D
a year ago
Had 8 am appointment they were ready for me took my car in did the work in professional manner while I waited. I was told roughly 1 1/2 hours for the job . They finished 15 minutes early. Excellent I refer them to everyone thank youServices: Auto maintenance, Oil changeServices: Auto maintenance, Oil change

  Glenn Vitilio
6 months ago
Nice folks, I didn't het a car there but Vinnie tried very hard to put a deal together for me.

  Jim Ferrera
a year ago
Nick in the service area is excellent! Very organized and nice. He checked in with me a couple times while I waited to give me updates on the time to complete the service which I appreciate. Nice area to sit in the lobby while waiting for completion of the service.Services: Air & cabin filter replacement, Auto battery maintenance, Auto maintenance, Oil changeServices: Air & cabin filter replacement, Auto battery maintenance, Auto maintenance, Oil change

  Nancy Damone
a year ago
The folks at CardinaleWay Mazda are absolutely amazing! I never dreamed when I walked in to buy a car, that I would be treated so well. I have gone there for about 4 years on and off for routine service and maintenance. I have been treated with the utmost respect and kindness and almost like family to be honest. I was treated well when I purchased the car to begin with. I highly recommend this dealership to anyone looking for a new car. Mazda has the most wonderful products! My car is a dream to drive, gets great gas mileage, and is quiet and has the best handling and response that I've ever had in any vehicle. And no one's paying me to say this.. lol! These are my true feelings and I hope if you need a car that you will check out CardinaleWay Mazda in Mesa AZ!Service: General repairs & maintenance

  Debbi Bessembinder
a year ago
The people are very helpful and friendly. But Mazda just added a 3% surcharge to use a credit card and I was not informed about it until I was checking out. If I had known I would have brought a check to avoid an additional $38!Services: Air & cabin filter replacement, General repairs & maintenance, Auto brake replacement, Oil changeServices: Air & cabin filter replacement, General repairs & maintenance, Auto brake replacement, Oil change

  Phoxy Gamer
a year ago
I own two Mazdas and have been coming here for almost 7 years now. Always clean and happy inside. My favorite part of bringing in my car for maintenance is the free coffee and popcorn in the lobby. xD

  Becky Thompson
a year ago
We really appreciate the care for our car and help from the service department. Nick is always so great, kind, helpful and explains everything to us clearly. Thanks Cardinale Way!Services: Tires, General repairs & maintenance, Tire rotations, Wiper blade installationServices: Tires, General repairs & maintenance, Tire rotations, Wiper blade installation

  Jennifer Miele
a year ago
Jesus and his Service team are always on point, and not only do they squeeze us in when necessary, they always do so with excellent customer service, and fair pricing. I appreciate their help over the years I ll continue to take our vehicles to them. Thanks Jesus!!Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  lauren keith
a year ago
Nick the service coordinator is amazing. He truly cares about the customers and the vehicles. I m always treated like royalty every time I go to CARDINALEWAY MazdaServices: Vehicle safety inspection, Auto maintenance, Oil changeServices: Vehicle safety inspection, Auto maintenance, Oil change

  anita evans
a year ago
I have use this business for 4 years and never had a problem. This time when I got in my car there was dirt or grease on the driver s inside door panel.Services: Tire rotations, Auto maintenance, Oil changeServices: Tire rotations, Auto maintenance, Oil change

  Mark Rosbrook
a year ago
Nick at the service counter is the best service representative! Every 6 months I came in for the reapplication and one oil change everyone's very professional & nice there!Service: Car waxingService: Car waxing

  Faith Hundahl
a year ago
Very helpful, knowledgeable, professional and they listened to you. Repairs done in a timely manner. I highly recommend them. Won't use another repair place.Services: Electrical repair, General repairs & maintenance, Electrical, Vehicle InspectionServices: Electrical repair, General repairs & maintenance, Electrical, Vehicle Inspection

  Linda Collins
a year ago
Service was performed in a timely manner while I waited. Staff was very accommodating and helped me reconnect Bluetooth for my phone.Services: Air & cabin filter replacement, Tire rotations, Vehicle InspectionServices: Air & cabin filter replacement, Tire rotations, Vehicle Inspection

  Paul Kuzma
a year ago
Always a phenomenal experience here, Nick has been my goto guy for 12 years now!

  Kathy Roman
a year ago
Just came for oil change & check up. Nick always takes great care of me! Thank you.Services: Vehicle Inspection, Oil changeServices: Vehicle Inspection, Oil change

  Bruce Ellison
a year ago
Tech told me over and over how busy he was. He blamed an auto glass company for screwing up my car and would not listen to possible solutions offered by them. I am looking for a Mazda dealer in Phoenix.Service: Vehicle InspectionService: Vehicle Inspection

  martha taylor
a year ago
They respect your time and get you in and out as soon as possible. Clean and comfortable waiting area, and friendly attentive staff.Service: Auto maintenanceService: Auto maintenance

  Carrie Hinkle
a year ago
Nick is wonderful! Great experience for our first visit (6 mos) with this vehicle.Service: Oil changeService: Oil change

  Joseph Felbab
a year ago
Excellent service. Friendly staff. Minimal wait time. Very comfortable waiting room with TV, coffee and snacks.Services: General repairs & maintenance, Vehicle Inspection, Auto maintenance, Oil changeServices: General repairs & maintenance, Vehicle Inspection, Auto maintenance, Oil change

  Mansfield Cody
a year ago
Took longer then a thought and what I was told it would take to complete maintenance. Did not receive the report card im use to getting on my vehicle.Service: Oil changeService: Oil change

  Santa Claus
a year ago
They changed my battery within the time frame they determined. They washed and vacuumed my car, too!!Service: BatteryService: Battery

  Ashley Goody
a year ago
I love the customer service I was greeted with a cheerful welcome and the service was faster and efficient then the other place I went toService: Oil changeService: Oil change

  Deborah
a year ago
Great place like the video they send of your car being serviced.Services: Tire rotations, Vehicle safety inspection, Oil changeServices: Tire rotations, Vehicle safety inspection, Oil change

  Miguel Alonso
a year ago
Wonderful service. Nick Santarsiero was great asusual. ThanksService: General repairs & maintenanceService: General repairs & maintenance