Caliber Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kris Carrillo
3 months ago
Fabian our service tech was very informative throughout the process and left me and my family at ease with the work that was done. His knowledge and great customer service made me drive away feeling confident that the work and service was to the highest standard. Being concerned with the quality work is always in the back of my mind but the way Fabian explained the warranty and repair was reassuring and promising. GREAT CUSTOMER SERVICE FABIAN!

  Salomon Castillo
2 months ago
Fabi�n took care of me he did such a great job. He always kept me updated about the process of my car completion, also He explained everything to me how the process was gonna go, which I really appreciate what he did, his crew did an awesome job at working on the body work they did on my car. He did an excellent job thank you Fabian and thank you Caliber collision

  Ramona Ramirez
2 days ago
I wanted to express my sincere appreciation for Fabian s outstanding service as our technician. Throughout the process, he provided clear explanations, consistently communicated estimated completion times, and upon completion, walked me through the repairs with ease. His professionalism and expertise truly restored my car to its original, brand-new condition, and I couldn t be more grateful for his exceptional work.

  Xavier Larios
3 months ago
Amazing service, got into an accident, and was shocked to see how fast my corolla was repaired just in time for New Years. Fabian did an excellent job keeping me in the loop on the repair process. I was concerned that the paint wouldn't come out right since it's a pearl white, but it came out perfect. I'm so happy to be back on the road.

  Priscilla Rodriguez
2 days ago
I d like to commend Fabian for his exceptional service in handling my car after it was rear-ended. He not only met the estimated timeframe for repairs but also delivered outstanding results. My car looks impeccable, thanks to his expertise and care.

  Nicolas Muehlisch
3 months ago
Great service! Overall amazing experience when I brought in my BMW for a bumper replacement. I was referred by my insurance company and everything was 5 Star, from making an appointment, getting an estimate and a quick and perfect repair. Everyone was extremely friendly, helpful and knowledgeable. Will definitely be my first choice for any future repairs! Highly recommend

  Monica Sierra
3 months ago
Thank you to Fabian Rivera for our car repairs!! We are very happy with the work you did! This location has great customer service from the front desk to the techs. A Friendly staff and our tech Fabian was great! He kept us posted throughout the time our car was repaired. He did a phenomenal job with our car and it looks absolutely perfect! Thank you to this location for everything and getting our car to us in a fast and timely manner! I would definitely come back again! Highly recommend if you have been in a collision Fabian will take care of you!!

  Christian Schilhab
3 months ago
Very VERY pleased with the result of my auto repair. Fabian was incredibly professional. He updated me on the progress of my repair work daily via text and delivered a phenomenal finished product two days before his promised completion date. Outstanding customer service. Highly recommend and I ll certainly visit him again should I find myself needing more auto-body work.

  Amy Tixier
a month ago
Fabian went above and beyond to ensure that the repairs on my vehicle met all of my expectations. Will was a superb technician and my car looks brand new. Even the rental car company worked with me to get a comparable vehicle to what I currently drive. All around a 5 star experience!

  Fred Ibarra
3 months ago
My service experience was great. Riki helped kept me informed the whole time. He listened to my concerns and went above and beyond to clean up some scuffs that were not related to the original work to give my car an even better look than I expected.

  Aaron Gonzalez
7 months ago
Everyone was extremely kind and professional. Kept me informed and updated evey step of the way. Truck looks great. Strongly recommend you come get work done here.

  Jaime Sierra
3 months ago
Working with Fabian Rivera was a great experience. He went above and beyond for my repair needs and keeping me informed in all the process of the repairs. My car looks great and I m 100% completely satisfied. Would definitely recommend and will be back for all my future repairs on any of my vehicles. Fabian Thank you for all your help!!

  N
2 months ago
Zero stars if I would. The job itself took 2 and. A half weeks and when I got my car back my windows were all crinkled and blurry from the inside tint. I mentioned this to the manager and the gentleman that was in charge of my car and they said it was a tint issue. My car was under their care for two weeks and my windows did not have a problem when I dropped it off. You re supposed to leave your car to a company and trust that they will return it the way you left it. Very unprofessional and unpleased with the work on my car. I do not recommend this place to anyone. Now I have another issue I need to fix on my own. Save yourself the headache and stress and go some place else

  Erica Fitzgerald
a month ago
The shop worked with our insurance and very tight timeline. They were able to get it in and out quickly, but with a high quality job completed! Will be returning next time!

  Jamie Farnham
a month ago
Amazing job Kelli went above & beyond my body work is perfect. They had enterprise pick me up. Very easy transition. Very professional

  Lillian Gomez
5 months ago
We had a minor collision. We barely purchased our car about 4 months ago so this was exceptionally disappointing. The staff here treated us so well and the repairs, absolutely superb!! We have that great feeling again of 'yay our new car!' Thanks Caliber team, you've really earned our respectServices: Painting, Body & TrimServices: Painting, Body & Trim

  Sally Farrington
a month ago
Great experience overall. Ernie was great to work with and kept me informed on every step. Fast too! Thank you so much, Ernie and Caliber!

  Victoria Khamo
5 months ago
Amazing service! We received updates at least once a week about when our car would be done, so communication was great. Everyone was extremely friendly and our car looks perfect. Definitely recommend.

  Fred
3 months ago
Fabian is amazing, he made my experience Of getting my car repaired stress free after being involved in an accident and having to figure out alot of stuff that comes along with it. He kept me up to date with txt messages and phone calls along the way. This shop was very good to me i would highly recommend.

  Chuck Emmert
2 months ago
Second time using this shop. Fit and finish on the repair of our Tiguan looks factory fresh. Service advisor kept us updated frequently during the progress.

  Michelle
5 months ago
Caliber Collision has been working on my car and I have really been impressed with Kelly. She is very responsive every time I call or text. She even sends me pictures without me asking. She is very friendly and informative! She has been a huge help!

  Just Aguy
3 months ago
Caliber Collision did a great job on repairing my vehicle. Fabian kept me informed and updated throughout the whole process. Thank you

  Larry Woehl
5 months ago
Service Advisor Andy Romero greeted me and explained all the needed repairs. Kept me informed of the progress and delivered the car on the date promised. Great job.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Bev Griggs
2 months ago
Excellent customer service and repair work. Not one thing needs to be changed at this business. Came highly recommended by insurance company and they were absolutely right.

  Erick S.
5 months ago
Honestly I m going to write a simple review, I would never return or advise anyone to come here.They kept my car two months and could never match the paint, finally get the car because they gave up and said we need an out of stock item transformer to make the paint work. Take the car so it s not just sitting here and when it comes in stock, now my car has rear bumper that doesn t match the rest of the car it doesn t even match the same white left to right on that bumper, Brand new car and looks worse than when I dropped it off.!!!!!!!!Update: 5 months later still keep getting left on I ll call you back status?This is sad. I m not even rude when I call I just ask for a status update on out of stock item them need. They said they ll check the status and call me back.Crickets .I just want this fixed it doesn t even match left to right on the bumper, It s like three different whites, I m just frustrated, sad and mad at this point.I just want it fixed, it s sad when I go to the dealer and there reaction is wow this is bad .

  Maria Munoz
3 months ago
Rick was amazing! He was very thorough answered all my questions and was very professional. Caliber collision is the only place to go.!! I would strongly recommend it to anyone.

  Tammy Coleman
a week ago
First time here went to get a part put back on our car that had come off due to our tires having too much air from another shop. Corey helped us out and didn t even charge us for the work they did to put the part back on. Thank you Corey and Caliber Collision.

  Misty Camenisch
a year ago
Caliber will always be my shop of choice and with my most recent experience, they further validated my loyalty. Not sure how, but my car is always returned in better shape than before I needed them. Their customer service is unmatched! Thorough explanations with clear expectations set and forewarning of any possible obstacles prior to doing the work is most definitely the way to do business. I highly recommend Caliber!Services: Painting, Body & Trim

  Ryan Cerqueira
3 months ago
Caliber was the third collision place I dealt with after my truck was hit. I was referred here by Vance M. who also ended up doing the work on my truck and I'm so glad I came here instead of Excalibur who treated my husband and I awfully. Caliber on the other hand was friendly, professional and accommodating. Thank you

  Damian Perez
2 years ago
Customer service is top notch! Helped me as fast as can be and made sure I was ok in the meantime. Dillon made my first visit here a memorable one. I will continue to come here and bring others as well. Thank you. Bottom left is before, other two are after