Twisted Metal Cycle Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Jones
2 months ago
Twisted Metal works and sells Import and American motorcycles and accessories. The owner of Twisted Metal also works on motorcycles. I have taken my Harley to twisted metal 2 different times. They always do a great job. Very informative, letting you know what is going on with the bike, if they have to order anything. I really like these guys because they treat customers with respect. They don't call me, bro or Bud, they call me, Sir. that's good business. The women who work behind the counters are awesome. They're prices on working on bikes, Less expensive than if you would have taken the bike to a H.D. Dealership These guys know what they're doing. they're very honest. You can leave your personal belongings on your bike. they'll still be there when you pick up your bike. It's great that Lake Havasu has an excellent motorcycle shop.

  Myke Rosten
5 months ago
Over priced, ordered a specific tire and was charged for that specific tire. Was doing a walk over and had seen that they put on a cheap tire instead of what was ordered. Also asked for a clutch adjustment and it was way worse then what I brought it in, also my brake line was nut was loosened and leaking when I picked up bike, never asked for brake line or but to be touch causing paint damage to my tank from dot 3. Use to recommend this shop now I tell everyone not to go there. I called and asked about everything I was treated horribly over the phone!

  James Streicher
2 months ago
Excellent service both on the phone and in person. Had a couple of bike covers in stock at a reasonable price.

  Steven Moore
6 months ago
Twice this year They have been great, reasonable and rational price for a tire change, with fast service within the hour. Other shops want to charge an hourly rate plus whatever for a $200 labor fee.

  Gary Peterman
6 months ago
Very small shop with small bike inventory. Went there once for helmet and 2 women at counter weren't too friendly. Definitely not a "mom & pop" feel like most small businesses have. Also heard that their mechanic has left

  cary wetmore
3 months ago
There awesome great prices great people and local in Havasu... leg's is the best

  TIm Trayer
3 years ago
This place rules! If your Harley is broke (which they usually are), or just leaking as usual, Twisted can get it right. Not only that they can service well built bikes ,like my BMW. They have tires, chrome bits, leather stuff and a wonderful staff. Shout out to Legs ( ) for being awesome.

  Raena Johnson
2 months ago
Great shop! Fair pricing and honest. Excellent communication. Very knowledgeable! #hellyeah!

  Ronald Smith
8 months ago
so far best costumer service is top of the line very nice helpful knowledgeable i worked in customer service my hole life auto and this place is top gradeServices: Tires, Oil changeServices: Tires, Oil change

  Chris L
a year ago
Lady's are nice up front and great mechanics they know there sht

  Kt Flying
a year ago
Great place! Very friendly and helpful staff!! Mechanic was thorough, he did a great job. This is my second trip here to have maintenance performed. Definitely recommend this business!! Support your local shop!!

  Jason Shaffer (BellRingerz)
8 months ago
Well if you have a Harley and need anything this the place. Been in business for so long it's a staple. Legs is the one to talk to and man does she epitomize her nickname. They have free soda and water and coffee while you wait. And if you lucky maybe even a smile or 10 lol legs I'll see you at the next rally and I hear you can dance well. Would love to see..face it promotions approved

  Matthew Bialoncik
a year ago
I took in two tires for a mount and balance carry in. Was kinda last minute. Staff was friendly. I did not appreciate the red thread lock used on my dustcover though. Thought that was excessive. Other then that was a good job.Service: TiresService: Tires

  Ronald Battles
4 years ago
This shop is awesome and great people. Only shop in town that I will take my bike to. Marvin is awesome, owner Tom is awesome and all the staff there is awesome......

  Jim Haberland
4 years ago
Great atmosphere. Quality mechanics. Need more inventory for trikes.

  Frank Catalano
2 years ago
Horrible place. First counter girl so spun she was lost.Next day pick up daughters RG first the 12 yr old looking counter girl. Was nice but not well informed. After card swiped she says $13 charge for using card.. Daughter could easily brought cash...Then bags on RG dresser are all scratched.. Boy oh boy. So many excuses. Almost flat called us both liers said it had to be that way.Then quarter tank of gas was gone..We walked out disgusted..We are/were both customers.Never again......

  Erik Hedman
3 years ago
Twisted metal is the best bike shop in the tri-state area. Great selection of accessories great owners and mechanics and awesome counter girls. Really know their stuff wouldn't take my bike to another shop. Thank you my Twisted Family.

  Rebecca Baillie
2 years ago
Well, I found this place by searching for motorcycle repair near me..... of course it brought up many choices, so I went down the list and read the reviews everyone was posting. From what I read, I decided to give Twisted a call. Joey has my KX65 motor now and he's doing a full rebuild. So far he has been very knowledgeable with what I want and he took time out to explain things for me so I wasn't walking out of there not knowing what I was getting repaired on my motor. I cant wait to get the motor back and throw it back in this KX. Thanks Joey and all the other awesome employees at Twisted!! I will definitely be throwing your name out there here in Kingman!!

  Greg Dixson
3 months ago
Gr8 atmosphere...good inventory

  Jacob Farnsworth
2 years ago
Gave me my quad back in pieces when I gave him a whole running quad! POOR SERVICE N TIME MANAGEMENT The whole shop is a joke. I was waiting over 4 weeks for a top end repair and when I call to see whats going on and I'm a little frustrated,Brad says come get your quad I don't wanna work on it anymore. What a big joke to be called a cycle shop, no sense of urgency or time management. BIG OL JOKE!!

  Robert Ashton
3 years ago
This shop is unbelievable. I have 2005 Harley Davidson Fatboy that had sat for 6 1/2 years. The bike wouldn't start even with a new battery. I dropped the bike off and they diagnosed the problem in alittle over a hour. I authorized repairs along with 2 new tires. They called the next day that bike was ready. The girls working the counter are very helpful, knowledgeable, friendly and pretty. This shop will definitely get my repeat business.

  Paul Phillips
6 years ago
The service is professional and courteous. The technicians are very knowledgeable and they helped me stay within my budget. I can't give this bike shop enough praise. Simply the best bike shop in LHC.

  Ray Kimball
5 years ago
I have been riding since 9 on the road since 16 now 64. I am traveling and had an issue with my bike 2000 miles from home it has always been my experience with motorcycle shops is you are stranded we will get you going. Not here they were to busy to deal with one of a couple shops in the town that were to busy. Never had I have this happen luckily I located a local car shop that saved the day. Thank's Bob's Auto Service.

  Laura Brenenstall
5 years ago
So much more than just a cycle shop. Twisted Metal hosts a variety of fun events on site and treat their customers like old friends. I wouldn't let anyone else touch my bikes. Stop by and say hi to Tom and his staff to see for yourself.

  Edward Hamel
a year ago
Helped me out quickly and well when I needed service while passing through.

  Rachell Espinosa
5 years ago
Waa there for free wifi.. But manager cane out brought me water. Asked if i need assistance with ANYTHING. gave me bussiness card and said i was welcome to stay as long as needed and mkre then welcome to come back. Thanks guys!! Xoxo

  Yogi Kai
8 years ago
I took my '85 Goldwing in for a rear tire replacement. At first, I was charged almost $100 more than quoted - because of my trailer hitch, but the manager (Legs) adjusted the price. All my lights were working when I took the bike in, but one turn signal wasn't working when I got the bike back. They'd likely fix it if I took it back, but I don't think I should have to. Professionalism would indicate that a bike be safety checked after any repair. So, although I appreciate the work, and Legs is efficient and friendly, I think there is room for improvement. (That's the reason for 1 star. I'd go minus if I could.)I have to admit, the shop is primarily a Harley shop, so perhaps the mechanic just didn't like Goldwings. :-)Revised: It's the night before I am to leave on a 1500 mile ride hauling a 500 pound camper/trailer. I decided to hook up and test the lights. They seriously screwed up my wiring!! Literally, the only lights working correctly is the running lights. The left blinker doesn't work at all and the right blinker made the whole lighting system on the trailer go haywire! I'm supposed to leave on Sunday. Unless I can fix it myself, I can't leave!! So, as far as I'm concerned, at least one mechanic there has no clue how to work on bikes. Beware!!Update: after finding a real mechanic to fix what the TM "mechanic" did, I would sue if I were staying in town! He gave me the bike back with the wiring unsecured, and clipped in 2 places where riding would've cut the harness! My turn signal wire had been pulled loose of its connection. They seriously messed it up. It took us 2 hours to repair the damage. I have pictures and video before and after.When I wrote the mechanic on Facebook (the shop was closed) I received defense and blame rather than apologies and repair.

  Bill Povondra
a year ago
Just stopped in to see if they could fix my 72 FX Harley yes they can but we have to fix a date in the future

  Dennis Vogen
7 years ago
I couldn't get my bike started. I checked everything I knew. These nice people picked up my bike at my house and had it running in 2 hours. All in the same day! THANK YOU!

  Alan Smith
2 years ago
Had the bike serviced there. Great place to go. Brad is very knowledgeable and does great work