NAPA Auto Parts - Triple H Parts SUpply Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Greg Budwine
3 years ago
Thank you to Jake for hooking us up. Great to see friends 1000 miles from home.

  Matt K
3 months ago
Fair price and knowledgeable staff

  Mikey Mike
2 years ago
I needed a pulley tensioner for my truck, and went to AutoZone, and they didn't have it! So NAPA hooked me up...

  steve Mcqueen
a year ago
Came in to get coil pack for 2005 Jeep Cherokee they had to transfer it from another store and I didn't need them after all and they charged me a restocking fee for parts that they normally carry do not shop at this store I have a lot of vehicles and I will never ever shop in the store again and I was dealing with Billy he's the salesperson

  Capt'n Phillips
5 years ago
As a former field rep for NAPA many years ago I usually find a store when I'm new to an area and this one doesn't disappoint. Knowledgeable personnel with a welcoming and helpful attitude.

  Jackie Collins
6 months ago
Maybe a little more but totally worth it

  Lindsey VanPelt
6 years ago
Hmm. If I could rate zero, I would.Long story short, we got stranded at our vacation place in Big River.On Sunday, I put a call into the Havasu Napa (since Parker is closed), and ordered a part to be delivered to Parker on Monday mid-afternoon. The gal (she was great!) I ordered with at Havasu gave me the managers name, and assured me she would be making phone calls on Monday morning to make sure our part had come in, and that we would be coming to get it (mind you we were going to have to bring our off-road card into town down dirt roads!!!). I started calling a 7am, and I'm pretty sure that I spoke to everyone working on Monday to relay the game plan. I was instructed to call around 2:15 to make sure the part came in, which I did. At that time, I was told that they didn't have my part, and that it was on it's way to Havasu! WHAT THE HECK.Sales associate says he's going to call the driver, and call me back. 10 minutes later, crickets. So I call again, the Havasu Manager told Parker, that THEY WOULDN'T SEND THE PART BACK, because the only have one driver! WHAT!I explain again that we are literally stranded, and need to be home in the morning (2+ hours back home), and if I needed to obtain a rental car, I needed to do so quickly. I was assured that I would have the part by end of day, to make sure I could pick up my part, even if it meant that they would go to Havasu to pick up said part.CRICKETS.In the mean time, I called Parker Motor Company and got the same part (granted I paid more for it, but it was well worth it!), which was IN STOCK!, and THEY DELIVERED IT TO US!Napa in Havasu, you should learn a lesson from Parker Motor Company. Super disappointed in your service, and follow through. As a business owner ourselves, customer service is #1. Shame, shame!

  Sharon Maurer
5 years ago
The service in helping me find the correct part was excellent. Very friendly & quick to answer any and all questions that I had.NAPA is now my first choice for auto parts

  Galen Rupe
4 years ago
Don t buy a battery from Napa. New battery is defective, don t have my receipt but date is stamped right on battery. 7/2019. They say too bad. We won t do anything

  Ed P
2 years ago
Very professional and polite staff. Well maintained store and fully stocked shelves.

  Delbert Mullen
4 years ago
Didn't have a simple part. Under new management, front appearance was bad. All I have to say is good luck.

  Nick Hardy
2 years ago
Owner was there and super friendly. Helped me out as soon as I walked in!

  Jerry Soyland
2 years ago
Napa had a filter that I needed to replace on a customers generator which was unavailable from the dealer parts department, thank you.

  sean schwab
6 years ago
Napa is Napa. I kind of prefer O'Reilly's and their level of customer service and the staffs ability to engage and genuinely try to help.

  M M
5 years ago
Thanks Jarod, for your thoroughness, diligence, helpful and welcoming attitude. You are a rockstar in customer service!

  KC young
2 years ago
Very friendly and helpful! Had everything I needed.

  Jessica Dietrich
3 years ago
When you need the unique part that you can't find anywhere else... NAPA is your go to auto parts store!

  M. B.
6 years ago
It's hours of operation are posted incorrect. They are not open Monday through Friday until 7:00 it's 6:00. I was too pissed off to note the Saturday and Sunday hours.

  John Newman
5 years ago
One of the best parts counter people in town. Good quality parts at a fair price.

  thomas nichols
3 years ago
Aaron was the best help.Love napa now that I found it.

  Erik Smith
6 years ago
Great selection always have more than the other parts stores

  Zach Mavis
5 years ago
found the right parts i needed, perfect for the job at hand? thanks Napa know how!

  Don Bliss
5 years ago
Very helpful staff with fair prices.

  Larry Day
4 years ago
Great met the boss and applied for a job.hope I get it.

  Happy Havasu
3 years ago
Custom valspar paint mixed on site! Best paint in town!

  Sondra Bock
3 years ago
Tiny was very helpful and nice to do business with.

  Danielle Robles
3 years ago
I like this store, polite and helpful staff!

  justin griffis
6 years ago
On top of dealing with customers. Very helpful

  William Scheible
6 years ago
This place has great staff.

  Carlos Enrique Guerrero
4 years ago
Good quality parts and you can find everything