Anderson Chrysler Dodge Jeep Ram

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richie Cucharo
2 weeks ago
Amazing staff. Everyone was courteous, transparent and knowledgeable. They had the exact challenger I wanted and gave me a fair deal on all fronts.

  Jim & Julie Roberts
a week ago
Awesome experience , we purchased two vehicles at the same time and it went as smooth as silk. Enrique was very professional and thorough . Ashely was on top of the financing and Jay provided great oversight of the whole affair. We are happy campers!

  Nancy Nichols
a week ago
It was great. Stopped in to see if I could get an oil change. No problem. Quick service. Nick was friendly & helpful & while waiting, Mike answered some questions I had about a new vehicle.

  Chris Fuller
a week ago
They were fast and professional. Even had snacks and drinks for those of us waiting. Quoted me 1.5 hour wait for my recall service and had it done in less than an hour. Highly recommend!

  Chris Glomboski
3 weeks ago
The best customer service. Brent was amazing and Josh is always a pleasure to deal with. Thank you .

  Kip Wiese
2 months ago
Pleasant and friendly. Nice selection. Did buy a new 3500 Night MegaCab dually.

  Richard Brest
11 months ago
Proud 2nd Time Buyer - traded the 2021 Ram Quad Cab for the 2023 Ram Crew Cab Laramie. Some key features that I like about the Laramie is the the higher quality interior, larger screen, app integrations and etorque. Drives smoother with a noticeable faster start on accelerating. Crew vs Quad makes a lot of difference on backseat space and you can easily fit 3 adults back there comfortably.Everyone at Anderson Dodge was very helpful at explaining the differences per model and provided me with a very fair trade-in and great deal on the 2023 model.I will gladly be back in a few years for the 2025 model and look forward to working with them again. All around great experience and if you re on the fence about whether or not to trade up, my advice is just go talk to the folks at Anderson and you ll be driving away with a great deal.

  Ed Flannery
3 weeks ago
Lacey, Paul, Trinity were outstanding, accommodating, Knowledgeable. As a mechanic for United Airlines 30 years, Paul's ability commanded presence. No nonsense and passed all of my questions for mechanical understanding, without hesitation.Great Job.

  John Michael
2 months ago
Everything good during appointment.But- the oil filter cover not replaced. It was up towards the wipers.Today i noticed right front locking lug nut almost spun off. Checked the rest of them and only one not set tight.Never had any issues before.

  Gina K
3 months ago
Never had such a wonderful car buying experience! Cameron contacted me back immediately to verify the car I wanted was still available. Mike helped us with the car when we got to the dealership, he was very friendly and knowledgeable, went the extra mile, a pleasure to deal with. Shai processed our payment and was also very friendly. No one was pushy and everything was straight forward. I definitely suggest buying a car from them!

  Maddy Benson
2 weeks ago
Grant was a great salesman. He was very friendly, knowledgeable, and patient. He was never pushy- which I loved! I would marry that man if I could!

  Susan Read
4 months ago
I arrived at my 7:30 am appointment time. There were two others ahead of my, so I had to wait 5 minutes or so. The service manager, who had lost his voice, :( attended to my car needs right away. The appointment took 2 1/2 hours of wait time, and needed 2 new batteries, over $564!!!. He told me about my key fobs and told me that my car batteries were not holding the charge and would need to be replaced. He provided me with a quote. The job was completed, I paid my bill and went happily on my way next door to Lowes.Thank you for your friendly and professional service.Happy Holidays Susan Read- proud owner of a 2020 Jeep Grand Cheroke Overland

  Marco Medina
a month ago
When your at the dealer ship or service department it is usually ok. However, when you call in to make an appointment you are greeted very professionally and very nicely over the phone, after that point it goes horrible. No one answers, no one calls you back! It's not a good experience, especially when you use the vehicle for work and traveling a lot. We are not sure if we'll ever buy from there again. We do love the Jeep Grand Cherokee that we bought however they lack on some customer service skills. They're almost needs to be like a liaison between the call center and the service department telling them pick up your phone call your people back please. Thanks

  Hans Hagbrandt
a week ago
Nick, in the service department of Andersson Dodge at Lake Havasu, worked to his full potential with my Warrany Company and was able to provide me with a new automatic transmission for my truck at very little cost to me. Nick also kept me up to date throughout the process of getting a new transmission and working with the warranty company .Thank you to Nick and Andersson Dodge for all your professional help to get us back on the road again.

  Ann Marie
2 months ago
Warranty work on steering column , Had early appointment. I was out in 1 1/2 hrs. Good work, keep drive different but in a good way. Staff were nice and friendly. Thank you.

  Robert Rinde
a month ago
This is the fifth vehicle I've purchased from Anderson and I keep coming back because they deal honestly, provide great pricing and have friendly and knowledgeable staff. Derek, his manager and Ashley in Finance were great to work with.

  Terri Meagher
5 days ago
Staff was very courteous, polite, and knowledgeable Grant was nice and relaxed and gave us a comfortable feeling. If we weren't moving away we'd purchase from you guys again!

  Darryl Bolke
4 months ago
First time using Anderson and they were absolutely fantastic. Specifically, Randy Foreman was my service advisor and was exceptional on every level from knowledge, communications, customer service and dog treats for my wife s service dog. Fast, efficient and everyone was genuinely nice.

  Norman
7 months ago
I love my brand new RAM 3500. Great purchase. An even better buying experience at this Dealership. Management, Finance, and Sales Departments were wonderful.

  Ron Lane
5 months ago
My salesman Cameron and manager Stephan took care of my wife and I just the way I expected. I could not ask for more professionalism, knowledge and attitude from both of them. Cameron especially. We had a super experience with everyone there. We really appreciate the service we got from them. I will recommend Anderson s to anyone who is looking for a vehicle.Really happy! Thanks guys!

  Gary Mitchell
4 months ago
Service was excellent. Lacey did a great job from appointment through pick up. I have taken my truck to Anderson Chrysler, Dodge, Jeep for service several times and have always been happy with the service and work they have done. Thank you Lackey.

  Adam Benson
3 months ago
Grant from Anderson, was the best. He meet me as I was walking in and asked if there was any way he could help. We checked a few out that were such a great variety of cars; anything someone could need. And then we test drove and I fell in love with the Audi A4 they had. Grant made the process a breeze and we found a great price.

  Elizabeth Stanley
2 months ago
I went to drop off my Jeep for my last Free Oil change. I dropped it off and let my technician Randy know that there was a light that would come on every so often. He said he would have it checked out by a technician. I dropped it off on Friday. I did not hear from the dealership for 3 days. I called on Wednesday 1-24-2024. I left a message on Randy's voice-mail and also with the service department managers voice mail at 10 am. No one calls me back. I call again on Wednesday at about 3-3:30. I get excuses from Randy's about why he did not call me ( the technician was having problems with another Jeep that was in front of mine). I just was expecting a phone update. He apologizes and tells me that they will be getting to it soon. My husband gets a call on Thursday afternoon and states that we will have to pay for the problem that the Jeep was experiencing. (We did pay for the extended warranty and were told that it was Not covered.) My husband was Not Happy. We get a call back from Randy later that he was wrong and that our Jeep was covered. I, as a paying customer, am not happy about how we were given wrong information by the Dealership. It just makes me Not Trust Them. I would Not recommend this dealership to anyone.

  Alice Greenshields
4 months ago
Excellent service! We needed a synthetic oil change for our Durago right away because we were traveling the next day. They took us in and had it done within an hour the next day. Thank you so much and we really appreciate your service.

  Brian Springer
3 weeks ago
I found the service staff to be very accommodating and courteous. They made the appropriate repairs and explained why my Jeep was wobbling. Thanks to Service Writer, Nick, for his prompt service.

  DustyBarb7
a month ago
Nick was great getting my warranty set up and stayed after 5 So I could pick up my truck. Mechanic did a great job also. Thank you

  Genevieve Magbago
4 weeks ago
Nick was so accommodating and very welcoming and all other staff. Costumer service is awesome! Thank you and keep up the good work everyone in the company!

  William Long
a week ago
We had a very comfortable, experience with very professional people. They were tentative to our needs and did everything possible to make us comfortable.

  Edward Colon
a month ago
The process was extremely easy and the staff was excellent. Making the appointment was a breeze. I completed it online. It was an hour difference from the time I had originally picked, not a big deal. Drove into the service line was greeted and then directed to my service advisor. Set the details, my service was completed before the advised time. It was all good. I would really like to THANK Randy my service writer. He made the check in / check out very simple.

  Nikki
a month ago
I went through a puddle I couldn t avoid in my 2015 Dodge Challenger. All the bells and warning lights came on when I went through the puddle. The next day my car wouldn t start. We jump started it and took it to Dodge. They had it 2 weeks and said I needed ignition wires. Cost me about $600. So here it is 2 months later and it rained again so I had to go through another puddle and again, all the bells and warning lights came on again. The next morning, you guessed it, my car wouldn t start. Jumped it and took it to Dodge where they told me now I needed a battery. $495 for a battery and when I went to pick it up it was as dead as a door nail. At first, they were planning on charging me $175 an hour for diagnostic but a few days later called me and said they would diagnose it for free. Funny since I thought it needed a battery. Anyhow, they called me today saying the reason my car won t start is I need an Antilock Brake Control Module and the connector that goes with it for $2372.12. If my car needed anything related to the Antilock Brake then why does my brake pedal pulsate and why hasn t the warning light been on? Anderson Dodge does NOT listen and at this point is just grabbing straws. I already gave you $1100.00 for wires and a battery that didn t solve the problem. How dumb do you think I am to shell out another $2400.00 and cross my fingers it works. This is why people stopped trusting other people. Shady business practices and outrageous fees. I would think twice before using them. I had my car towed today to a more qualified mechanic. You threw out my old wires and battery before I could even ask for them. That in itself is shady.