Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
stacey wright
2 months ago
This is by far the best service I have received. Jacob, at the Goodyear store, was beyond helpful and patient with me. He even went out to my car to show me how to check my oil. I can t say much about pricing, but the customer service is worth the 5 stars. I will definitely take my car back for future services and recommend them to family and friends.
Melissa Freauff
a month ago
I had a great experience working with this auto shop. Sean was very communicative and made me feel taken care of. I love the app that was texted to me to view the estimate and type of work needed for my repairs. I definitely trust this company with my car and know that I m going to get a fair and honest estimate.
Quintin Bradley
3 weeks ago
The initial experience with this locations (13850 W Test Dr, Goodyear, AZ 85338) was really good. The team was very responsive, they diagnosed the issue quickly and kept me inform the entire time. The part needed for my vehicle was short nation wide and they told me it would take 45 days to come in. I was willing to work with them and told them I would pick up my vehicle until the part came in. Upon arrival, I waited in the lobby for 5 minutes until an older male with a goatee came to provide me my keys. As I walked out to my vehicle I tried to start it with remote start. When I got into my vehicle all the electrical was flashing and the vehicle would not start. I brought the vehicle in for a heater core replacement and it was running fine minus the sweet smell from my A/C. I went back in and let them know that my vehicle wouldn t start and that was not the case when I dropped it off. They took a mobile battery jumping unit, my keys and started my vehicle. The mechanic brought it around and stated it s running now. I told them I am worried once I get home the vehicle wouldn t start. I was told and I quote we left your door open and your battery is old. You need to get a new battery . I informed them it is practically new and I the older guy with the goatee just stared at me as to hint there s nothing I can do. This location went from working hard to earn my business to placing me into a $272 deficit as I had to buy a new battery. Needless to say I will not be returning. Be sure to do a video before leaving your vehicle as they will do the same to you. I will be elevating to the corporate office as well.
B S
2 months ago
Jacob is absolutely awesome. He has the most consistent customer service I have ever witnessed. I eavesdropped on the calls he took for the hour or so wait while I was getting my oil change and tire rotation. He is an absolute keeper and the repeat business will certainly come with time. I know for a fact it will from me! If you haven t, I highly recommend you check them out next time you re in car trouble. Sun Devil does it all and are extremely descriptive with the services provided and costs associated.
C Clay
a month ago
Overall really great service. Jacob and his crew are top notch super professional and super kind. You can tell these folks are honest and the prices are fair. Definitely recommend!
Scott King
4 weeks ago
been taking my cars there for over a year now the front office is always very professional and courteous. very knowledgeable. when i have questions, they take time to really explain the issues . great customer service
Jaqueline Ruiz
a week ago
They are always so great. Really nice people and they do great quality work. Their prices are always lower than most other shops.
Marty Dwyer
a week ago
Very professional custom service people. Made an appointment for an oil change and had me done in 45 minutes, as promised. Didn't try to sell me extra services other than what I needed.
Tiona Michael
3 months ago
Sun Devil Auto did a good job on replacing my transmission. They were patient with me when I had some bank issues with my payment. I really do appreciate it. The issue I have is I was missing one of my hubcaps. I called and no one returned my call. I also would like to know why I wasn't told that my front control arms need replacing? I was charged for an alignment but when I have them fixed I have to pay to have it aligned again. And lastly there was some oil stuff splashed on my gauge windows and I can't get it off. Just sloppy. Hopefully I can get the off. I know that none of the mentioned issues were there prior to the repair because I took photos to share with potential buyers. I was trying to sell it before deciding to fix it. Other than that the front desk staff were very nice and friendly.
Ajiyah Shanae
4 months ago
Jaime was amazing & so pleasant to talk to. My brakes went SUPER bad after having to jam on them due to an erratic driver. Everywhere was booked up until the end of next week. Jaime got me in same day & the guys in the shop had me in & out with the hr. They also were able to get me down to the lowest price they could considering the condition of my brakes. I would definitely come back here for my service needs. Highly recommend.
Molly Maynard
2 months ago
Great shop! Good people.They took the time to make sure everything was just right with my service and repair while making sure I got all of the discounts available to me. I will bring my old car back to Sun Devil Auto next time it needs attention.
Abigail Madden
a month ago
The guys at Sun devil are always so friendly! They always call me if there s anything additional other than what I took my car in for, therefore there s never an added charges to my payment than what I originally knew about. Been going to them since I moved to the valley, so about 2 years now and don t plan on going anywhere else!
Kendra Emmett-Goldwasser
2 weeks ago
Their battery warranty is great. Thanks for the prompt service! Everything was easy and smooth.
Thomas Grifaldo
a month ago
Great customer service and pricing. Great personnel. Everyone there is very professional. I recommend this shop over any other in the area.
william meneley
3 weeks ago
Excellent service. I didn't have an appointment scheduled but my vehicle was quickly serviced. Thank you!!
Andrea Macias
6 months ago
Val was very friendly, greeted us when we walked in the store. When we called, he told us the estimated price the service would be. When we got there the price didn't change. He was not trying to upcharge us, only worked on what was need. Amazing all around. Definitely will be back!!Service: BrakesService: Brakes
Crystal Beckman
a month ago
Jackie and the crew we so friendly and helpful...even nelped us rent a car! I highly recommend their service at the Goodyear location!!
Alison Pettus
a month ago
Very easy to do business with. Dropped the car off for the next day, good communication. Great Sevice!!
Jazz Sadik
2 months ago
Great experience! They kept me informed and finished my vehicle before the estimated time.
Cassie
a week ago
Got my car up and running in a timely manner. Very courteous and professional.
Homer Shaulis
4 months ago
Was wondering if you guys can fix this on my F150 , wiring was Chewed through, Emission wiring .
T ENRI
7 months ago
I recently had my oil changed at Sun Devil Auto in Goodyear, AZ and was informed that my battery was bad. Soon after, I had the battery replaced by the auto parts retailer that sold it to me, as it remained under warranty. Thank you Sun Devil Auto for your great service! As a result of the addressed concern, I was able to promptly remedy the issue.Service: Oil change
Jason Wright
5 months ago
Went very well. Told me all of the issues including the reason why I put my car in the shop. Price was reasonableThank you!
Elias delos Reyes
a month ago
These are very friendly people with super great & prompt service. The cost is also very reasonable.
Christine Castro
a month ago
Very honest and friendly staff. Service is great! No complaints at all.
Bruce
4 months ago
Haven't actually been to this location, but when I called, they had great customer service and were able to answer all my questions.
Mike Lopiccolo
2 months ago
Work was done quickly and at a good price. The lady at the counter was very friendly and helpful.
Gabriel
11 months ago
Val was outstanding in terms of clarity. I got the exact help that I was expecting after our phone conversation with zero frills. He even re assured me that I could wait a few months on a fix that I was worried about, rather than trying to sell me on it needlessly too soon. I ll definitely be back to do business whenever I need service again and I would highly recommend this company to anyone in need of vehicle repair. These guys run an honest operation.
Kathleen Berger
2 months ago
Got us in FAST, fixed problem and fair price! Prevented me from losing my mind from frustration - thanks!
Andrea Glover
a year ago
My husband and I appreciate the Sun Devil Auto team. Very hard working and honest. I love the fact that they are so detailed about your vehicle issues. I was very nervous before I started looking for a repair shop. I read the reviews and said let s give them a try. I m glad we did. Our car is running just like it did when we bought of the lot. Thank you so much!Services: General repairs & maintenance, Auto engine diagnostic