AAA Goodyear Auto Repair Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  jack willyard
a month ago
They replaced my engine, upfront about everything. Even after I got my vehicle back, they continued assisting me, always with a smile and being courteous and professional. Will I go back? Yes I will.

  Vanessa Cannon
a month ago
The Best customer service and care care they took care of me from beginning to end with no problem Dennis and Kevin were the best

  Steve and Debi Mohler
8 months ago
Nice staff, quick service, and clean waiting area! Highly recommend.Update 7/20/23 - as usual, friendly service and nice clean offices. However, recent work on my car ended up costing more than twice what was quoted by the dealer. Air filter Replacement was 2 1/2 times higher than dealer quote - almost $300 to replace engine air filter and cabin filter. My bad for not verifying cost up front, but wow.

  Mike L
11 months ago
UPDATE: I finally had a chance to take my car back a couple weeks ago for the third time, and it seems like they figured out why the electric fan wasn t turning on as intended.They also were able to straighten the steering wheel, so it s now centered when driving straight.Matt (who is the manager) was more than helpful in trying to accommodate my schedule and made sure everything I noted on the work order was addressed, completed and working.In the future, I would suggest to Management that their Technicians have their work double checked before releasing the vehicle to the customer, as not to have the customer come back multiple times for the same problem.I decided to raise their rating to four stars for finally completing the repairs after three different tries.Poor service and their so called mechanics don t know what they re doing.They have overpriced labor rates and they up-charge for all the parts that they sell.I dropped my car off in the beginning of September 2022 and when I went to pick it up three weeks later, it still wasn t fixed after they called me and stated the vehicle was ready.I took my car there twice already after they lied and said the issue of overheating was fixed, and they still can t fix it properly.I had an four wheel alignment done, and the steering wheel wasn t even centered when I picked it up, and I never received a printout of the alignment before and after, even though they wrote on the invoice that I was given one.Now I need to bring back my car a third time so their clown mechanics can do my alignment over again and still try to fix my overheating problem, because they don t know how to fix a electric fan that they should ve fixed two months ago.If I could give them 0 stars, I would.The next step is small claims court if these incompetent people can t get it right.

  Vincent Kopriva
6 months ago
Dennis and the team at AAA Goodyear were able to get me in over their lunch hour and address the issue with my car that afternoon. Thanks to Dennis and everyone at AAA Goodyear .Service: Auto battery replacementService: Auto battery replacement

  Call me Cal
8 months ago
Extremely overpriced. Didn t even move my car, or pop the hood they plugged their reader in, assumed that my fuel line was dirty because of my o2 sensors and proceeded to quote me almost 3 grand to have everything fixed. I declined to have it fixed and just for plugging the reader in, it was 165$. This place is a scam.

  F Garcia
10 months ago
Came in for an oil change. I didn't know what to expect. I've had oil changes done in 15 minutes or several hours. Luckily the oil change took about 30 minutes. Staff is friendly and the office is clean. I highly recommend coming here.

  Haley Peete
7 months ago
Dennis & Matt are exceptional people, the customer service is great! They did great job working on my car. Thank you!

  Robin Cook
7 months ago
I love AAA! These guys are honest, 5 really know their stuff. As a AAA member, I also get nice discounts on services. They always provide a list of recommended things that should be done but never pressure you to do them. They also provide shuttle service if you need it. The waiting area is clean and spacious as well.

  W Mccoy
a year ago
Staff was great. They keep in touch with you very well. Unfortunately I went there to have my AC diagnosed and they were not able to give me any information that I did not already know. They called me and read from carfax what the previous work the shop before them had performed and that was not what I paid them $187 to do.I could have read the carfax myself for free.They gave me a list of recommended services that they say my car needed not knowing whether or not or when they had last been performed.Unfortunately I would not recommend them. I only gave them 2 stars because they were very nice people and I enjoyed the company of the shuttle driver. He was great.FOLLOW UP:Please disregard the below reply. They never get back to you. AAA auto repair is nothing like the roadside service at all. I never had an auto repair shop base the repairs I needed to have done solely based on what past repair shops did or did not add to my car fax report.Service: Air conditioning

  Will Gullett
a year ago
Run of the mill parts changing shop. They did get my car done very fast though. I guess if you dont mind overpaying and want your car back quick go here. Staff was polite and professional.

  amanda kettler
a year ago
Thank you so much for all your help in diagnosing a problem that happened at another shop! I had an alternator replacement at another shop and a connection was missed during installation so my vehicle shut off while driving. The shop I had the work done at didn t take an accountability to correct the problem and said I needed to take it somewhere else so I brought it to AAA Goodyear and they connected the loose wire and I was on my way.Service: General repairs & maintenance

  Peter Rapenske
a year ago
Took my car in twice and had ~$2500 in repairs done to address a loud creaking noise on acceleration and deceleration. Problem disappeared for about two weeks and now is back just as loudly as before and I m no longer in Arizona to try and have them rectify the problem.Services: Engine repair, Brakes, Auto brake replacementServices: Engine repair, Brakes, Auto brake replacement

  Kathy Barrio
a year ago
Went for an oil change and was very happy the way everything was explained. Dennis Parsons was a huge help. Thanks to all the guys in the office. I will definitely be back.

  Alan Joey Flynt
5 months ago
Dennis,Thank you for assisting my wife today!Sincerily,AlanServices: Transmission, General repairs & maintenance, Auto engine diagnosticServices: Transmission, General repairs & maintenance, Auto engine diagnostic

  Kelly MacMullen
9 months ago
Dennis is the best! The services is excellent and I feel safe with the tow truck drivers

  Kevin Cooley
2 years ago
Fair price for mechanical work. Got my vehicle back faster then the dealer.Friendly staff keep me up to date on repairs no bs.

  OZ
a year ago
Had my radiator worked on and now I have leaks everywhere. My car never leaked.

  Danny Martin
2 years ago
The best customer service around. A fair price to repair my vehicle much better than the dealership

  Branden Hobgood
a year ago
Work was performed in timely manner, but there was an issue. Still working with warranty to get it fixed.

  Bruce Battle
2 years ago
Very professional, straightforward and trustworthy. Rather than upselling on unnecessary work or parts, they work to diagnose, identify and fix the actual problem.Services: General repairs & maintenance, Air conditioningServices: General repairs & maintenance, Air conditioning

  Ron Learn From Me
9 months ago
Better make an appointment. Won t even attempt to fit you in.

  E C
a year ago
Great repair shop! Pricey!Double check every detail before you leave the shop!

  Julie Cascarini
2 years ago
Great service and very good prices.Thank you, Carmen!

  Jorge Andraus
10 months ago
Very professional and pleasant crew.

  Jordan Sandor
9 months ago
Excellent customer service very professional

  David Wells
a year ago
Great place to have car repair. Everyone is so nice

  Rob Gudgeon (Azraiderrob)
2 years ago
It's not the cheapest mechanic around but they do good work

  L K
a year ago
great customer service from Dennis and Roger

  Javier Masini, CVS
2 years ago
The team was helpful beyond expectations! Kudos to the team!