Desert Edge

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marc Hicks
a year ago
Rick the owner promised to replace a bumper with new. When we picked up the vehicle and asked to see the old bumper Rick's wife started yelling and saying she owns the place. Come to find out they filled the dent and repainted. The painter was very nice about things but the lady wouldn't stop yelling even when I was on the phone. She ended up throwing my keys at my windshield and left. This could of very easily been a situation we could have discussed and found a solution but she wouldn't stop yelling and saying how much she knows. Even her employees said that she can't keep people because of her attitude. Simply because of her I wouldn't recommend. Sadly I have 3 other jobs that need a body shop and I am losing faith that there is a good one out there.Service: Body & Trim

  Christopher Clark
a year ago
This is not a review but a rebuttal to the review posted by Mark Hicks. First off you were never promised a new bumper. No insurance company would pay for a complete bumper assembly for a round dent the size of a half dollar, especially on a face bar that s paint-to-match. If the face bar was chrome, then it would have been replaced, but not the whole assembly. Second your claim the dent was filled is insulting to my craft. The dent was worked from the back side and metal finished. A layer of finishing glaze was applied to remove deep scratches, primed, painted, and corrosion protection applied to the back side of the bar all following OEM procedures for this repair. Third your claim of employee s not staying is also a lie seeing how our newest employee has been here over two years, and I ve been here for 13. Never have I seen the owner yell at a customer or throw keys at the windshield and I was here when you got your vehicle so nice try. Lastly your just salty because you tried to pull a scam and failed. As someone who has fixed thousands of cars there is no way a passenger car with a minor scrape on their rubber bumper put a round dent in your high strength steel bumper. My guess at some point you either A. Bumped a hitch receiver ball or B. someone with one hit you at a store and you didn t want to pay to fix it. Then you wanted a new assembly and the old one back!? Why? So you could sell it for a few hundred dollars? This way you get your repair free, paid for by the other party not you, and make a few hundred bucks selling the old one. All at the expense of a poor 16 year old girl who lightly grazed you. But it s such a precious truck that it has to have a new assembly.. but can be covered underneath with piles of mud? Yet you seem not to care about your tailgate being caved in at the top? Oh but wait it would be hard to pin that on someone else. I feel bad for any shop that has to put up with you as a customer. Hard to believe a service manger at a dealership has such little knowledge on vehicle repairs and procedures.

  Kristina McGuffee
a year ago
Super awesome people to deal with.Sherri was super professional, courteous and prompt.10/10 would recommend.KristinaGlobe Life

  Shawndell Kittrell
a year ago
Sherri Lowe is a passionate, caring individual that is helping the community in great ways. Happy to be partners with Desert Edge Auto Body.Shawndell KittrellGlobe Life

  Olo'Ran Hagler
a year ago
Quality work always ppl like to post misleading and false statements of negativity cause they're sour patch gummies ran away. Body Shop at it's best ,check the Stats quality doesn't lie

  Sergeant Dave
7 years ago
I brought in a 2013 Maxima wroth front and rear end damage. Rick and his wife not only have me a great price they also did excellent work. Where they fixed it, it looked as though it just came off the showroom floor. Thank you Rick and family.

  merle caffee
5 years ago
When we pulled into parking lot to pick up my Dads car we only had 10 minutes before they closed. The person I was supposed to talk to had already left. So I went back outside and they locked the doors and closed the big gate where the cars are kept. To my surprise the lady working in the office came back outside and said she talked to the employee that had left and said she would get me my Dads car! So she opened the big gate and drove it out! We will go back to them from now on for all of our car needs!!! Thank you Desert Edge.

  Lachelle Juarez
a year ago
This place is amazing it's not commercial and flashy is straight to the point I got my vehicle back in excellent condition when I was involved in an accident and he took care of me every step of the way helping with the insurance helping with the payments helping with this everything you can imagine I would totally recommend this place to my family to my children to anybody who's not familiar when it comes to accidents and procedures and how to get things done so please check this place out there amazingService: Body & Trim

  ted slater
9 months ago
Just awesome, Had Hail damage and they fixed it to good as new . Would Highly recommend

  Scott Curry
7 months ago
Family operation, very willing to assist any one.Services: Painting, Body & TrimServices: Painting, Body & Trim

  PR O
2 years ago
Expertise at it's finest. Professional, knowledgeable, personable. Rick,Sheri, Chris,Ian. Awesome team.

  Diane Baumgartner
2 years ago
Excellent customer service. Service was completed in a timely manner.

  Rick Gunn
3 years ago
Really great people there at Desert Edge. They do nice work..

  Scott Dickey
2 years ago
Place is awesome and they do great work.

  Larry Hall
4 years ago
Great work! Solid customer service.

  chj. chj.
a year ago
Top tier wormanship

  Heather Grombacher
3 years ago
Amazing customer service!!!

  Anonymous Dude
4 years ago
They are the bomb

  C.H.J. Jones
a year ago
Above the Rest.