11 Bravo Mobile Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Doug Tooley
3 months ago
I recently had the pleasure of using the services of 11 Bravo and I couldn't be more impressed. From start to finish, their service was top-notch and exceeded all my expectations. It is clear that this company takes pride in their work and provides exceptional customer service.First and foremost, their response time was incredibly fast. I called in the morning and within an hour, a friendly representative was able to provide an estimate. This level of efficiency was greatly appreciated considering the inconvenience I was facing.JJ was the technician who arrived to replace my windshield was highly professional and knowledgeable. He took the time to explain the process to me, addressing any concerns or questions I had. His attention to detail was evident, as he carefully removed the damaged windshield and skillfully installed the new one. The end result was flawless.I was particularly impressed with the quality of the windshield they provided. It was clear and sturdy, giving me reassurance that it would protect me and my passengers in the event of an accident. 11 Bravo assured me that they only use the best materials available, and their commitment to quality was clearly evident.What sets 11 Bravo apart from others is their convenience factor. The fact that they come to your location rather than requiring you to take your vehicle to a shop is incredibly convenient, saving me time and hassle. Within a couple of hours, my windshield was replaced and I could continue with my day without any disruption.Lastly, the pricing for their services was fair and competitive. Their transparency and honesty in providing an estimate upfront gave me peace of mind, knowing that there would be no hidden charges or surprises. Considering the level of professionalism, efficiency, and quality provided, I believe their services are well worth the cost.Overall, I highly recommend 11 Bravo. Their exceptional customer service, attention to detail, and commitment to quality make them stand out among the rest. If you're in need of a reliable and convenient windshield replacement service, look no further this company is the best in the business.

  TFlynn
a week ago
Who sends a handwritten note anymore thanking you for using their service again? 11 Bravo does. Who has a 5.0 review rating across 262 reviews before I post this? They do. I've only written 3 reviews in my life including this but feel compelled to do so for this small, veteran-owned business that defines excellence and professionalism all the way around. You can't and will not go wrong. JJ and his wife are superb. Support the smaller and veteran-owned businesses please. Thank you very much.

  Leena Kirschman
a month ago
JJ came to our house and did an amazing job! The office crew helped me file my insurance claim and everything was amazing. Thank you for taking such good care of our vehicles.

  Yvette Lass
2 months ago
1:29-24 a job done well. My windshield was replaced quickly and efficiently by JJ. He was friendly and personable as he explained the process to give me a much better understanding of what would take place. He was finished in under 2 hours. I was proud to do business with this Army veteran and you will be as well.

  Brian Riggs
2 days ago
100% a great experience. I called Tuesday morning and had a new windshield installed that afternoon at my home. They helped navigate insurance evidence and approval. I drive a jeep, so windshields are easily available. Not everyone will get same day service. Fast, affordable, local, and veteran owned.

  Alexander Smyth
4 months ago
11 Bravo did a great job quickly replacing the glass on my f150 after it was broken into the night prior. They worked quickly with my insurance, coordinated install while my truck was in the parking lot at my place of work, and the installer even took the time to vacuum up some remaining broken glass inside of the cab. Highly recommended.

  Joanne Grady
2 weeks ago
From my first call describing my need for assistance, to their advisement of how to discuss with my new insurance company, to actually managing the call for a windshield replacement with my former ins. company, (due to date of incident), to the beautiful finished work, I could not be happier! The office team is so knowledgeable and helpful. Amanda and JJ know the industry & quality issues; they won t compromise on making sure you have the safest and best quality product for your car! I d give 11Bravo 10 stars if the app would let me!! And - they made it easy came right to my home the very next day.

  Mike Warriner
2 months ago
From the first call all the way to the finish of installed windshield this company is awesome. Great communications throughout the whole process. They had multiple options on times and dates to work with my calender, sent me a message prior to the technicians arrival and he was on time. After completing he went over everything he did. Great customer experience and I would highly recommend!

  Wavie Twentythree
8 months ago
This company all around is Awesome!!! From making the initial phone call to the installation and to the calibration. JJ was extremely professional and prompt. He is very knowledgeable about vehicles, the glass and the installation process. It's easy to see from his work that he takes pride in what he does. I'm glad I made the call.Service: Auto windshield replacementService: Auto windshield replacement

  Michael Frick
5 months ago
Highly recommend 11 Bravo! I come from a high quality, high safety and "Do It Right The First Time" mentality business. This company is by far the best. They put a windshield in my 2013 Denali 2500. If you are reading this review trying to decide who to use, have 11 Bravo do your work.Service: Auto windshield repairService: Auto windshield repair

  Robyn Call
a month ago
11 Bravo is top notch for your auto windshield repair! Just one professional phone call to book my appointment, my windshield was replaced and calibrated at my place of work. When I got off work I got to drive off with my sparkling new windshield! Very professional, timely and friendly!

  Tanosha Dorsey
2 months ago
Ashley communication was great and kept me up to date on everything. Of the insurance company was giving us issues but she took care of it. JJ not only fixed my window but cleaned the mess up with no problem. Even came back to fix a panels and seals that was broken to make sure the job was done well. This company was quick and efficient and I am glad I found them.

  Chris Daugherty
a month ago
I own a landscape company and there are times the guys throw something in the bed of the truck and take out the back window. It is hard to get them replaced as the crew is always on the go. The 11 Bravo team makes it easy because they come to the job site and they crank it out quickly and there is never an issue. Love The Maes family, thank you for always taken care of us!

  Grace Zook
a month ago
JJ was absolutely amazing. He did my windshield replacement in a quick and timely manner. Great company. Would definitely recommend and I will be using them again in the future.

  Ken Fox
3 months ago
11 Bravo is the real deal. Needing to use my insurance coverage for my windshield replacement, Amanda literally walked me through the process with my insurance company, got me on a three-way call with them and within minutes was ready to schedule the replacement. JJ and Jackson did an awesome job on the car. They are for sure skilled in the windshield replacement trade. Never having served in the military yet having spent my whole working career around military and ex-military, I believed 11 Bravo would be my best option. And I was right. Just make the call, Amanda and JJ will do the rest.

  Gregory Snow
3 weeks ago
Got 11 bravos number from a friend of mine. I called them up left a message and they called me back very promptly. Very professional, prompt, and to the point. Squeezed me in quickly and helped with the process. Communication was great. Customer service doesn t get any better than this. I highly recommend this great business.

  Kalynn Silva
2 months ago
When I say they make it easy, I mean they make it easy(Jason Aldean of course). Ashley was so resourceful and helpful it was a breath of fresh air talking to her. I used to always go through my insurance company and it was going to h3ll and back with those people. It s like I was pulling teeth which I don t have authority doing so you wouldn t want me to be pulling your teeth let me tell you. Still Ashley took care of everything and I barely had to do anything at all besides talk which I can do that all day everyday and even in my sleep! Anyways, after that I was able to get in the following week (early the following week for anyone reading this review which was a reasonable time frame from when I first called them) I also got a nice reminder text from Ashley the day before the appointment which was amazing gave me time frames and everything. Fast forward to Tuesday JJ was very professional and efficient. He got there within the timeframe I was provided, he was so quick and couldn t even tell he was in my vehicle it was like no one was ever in there he did such an amazing job. I highly recommend this company for your auto glass as I have never had such an amazing experience with a company before. Listen to anyone who reads reviews me included you won t regret going with this company. They are amazing people and truly do an amazing job!! Not only do their great reviews stand out but their work is unlike any other company in this field that I have gone with. Moving forward 11 Bravo is my go to for my auto glass needs. Thank you team for being amazing!

  Gary Bowman
4 weeks ago
The service was outstanding!The girls went above and beyond to source a windshield for my C5 Corvette.JJ the installer was on time, very courteous, personable and informative. I do highly recommend 11 Bravo!

  Susan Templin
a month ago
11 Bravo Mobile Auto Glass saved me 3 to 4 hours of wait time! I originally was directed by my insurance company to SafeLite for a windshield replacement and recalibration. SafeLite said I would have to go to their shop because there was no way to perform the recalibration at my home. JJ and Amanda came to the rescue! JJ came to my home to perform the replacement and Amanda scheduled the recalibration while working side by side with my insurance to work out all the details.All aspects of the process were professionally handled in no time and I was able to stay home! I would not use any other company for glass replacement11Bravo is simply the best!!

  oscar castro
2 weeks ago
Amazing service! Amanda and Ashley were amazing to work with and helped to get my 2024 Trax a new windshield in a timely and efficient manner with the upmost professionalism. I would highly recommend 11 bravo for any of your glass needs.

  Mark Woolery
2 weeks ago
They showed up when they said they would. JJ was very professional and went out of his way to make sure everything was done right. You can tell they really care about their clients, from making the call to the insurance to keeping me informed on the arrival time of the technician. I will definitely recommend them to others.

  Terrance Watson
3 months ago
JJ called ahead of arrival, so no surprises. He arrived on time and completed the window replacement within a timely period. Everything was coordinated by Ashley and Amanda by telephone and I never had to leave homeThe recalibration was completed satisfactory and done within 10 minutesGreat job! Great team!

  jesse kovac
3 months ago
11 Bravo mobile auto glass is a great company! Small business with a big heart that provides excellent customer service. Same day replacement!! If you support veterans and small businesses, give 11 Bravo a call. JJ, Amanda, and Ashley are top notch!!!

  Kurtis D
4 days ago
Exceptional customer service from start to finish. JJ is fantastic, he gets the job done right the first time while paying attention to detail and taking pride in getting the job done right. Thank you JJ and Bravo 11!!!

  Kyle Ronan
5 months ago
Phenomenal experience with the 11 Bravo team. Seriously. They maintain my fleets windshields and ensure our trucks have the correct windshields. Seals are always good and have had no issues to date. Highly recommended if you need your windshield replaced. Again, thank you for the great experience and timeliness! Service: Auto windshield replacementService: Auto windshield replacement

  Mark DeLaPiedra
4 months ago
JJ and Amanda and the whole 11 Bravo team are the best! They are responsive, thorough and professional. JJ will answer any technical questions about the process and takes the time to help customers understand anything they want to know. Amanda is one of the best I have seen at keeping clients informed and helping with the whole insurance claim process. Thank you 11 Bravo!!

  Jeffrey Barfels
3 months ago
JJ arrived early to repair the driver side window. Always top notch service since first meeting a couple years ago.I highly recommend 11 Bravo for any auto glass service. Thanks again for the great service!Jeff Barfels

  Mandy F
5 months ago
They were very informative, easy to work with! Scheduling was easy! When it came to putting in the windshield they took their time, other companies have not taken the care 11Bravo did!I would definitely return as a customer when I need a new windshield! The service was great all around!Service: Auto windshield repair

  Tanner Cathcart
a week ago
I have used 11 Bravo multiple times and have had a great experience each time. They communicate very well, work efficiently and effectively. My truck requires calibration and coordinated with the calibration company for me. While speaking with the gentleman from the calibration company, even he was speaking highly of JJ, Amanda, and their team.Services: Installation, Auto windshield replacement

  Melissa Pollard
3 months ago
From the time my call was taken to the end with calibration, 11 Bravo was AMAZING!!! JJ and Jacob did a phenomenal job, we re friendly, efficient and professional. I would HIGHLY recommend!!!