Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Bryan Steward
a month ago
For a simple towing they wanted over 1000 dollars. Tow at your own risk! Curtis argued and assaulted me and wouldn't show up multiple days in a row. We had to just pay up over 1000 in cash to these idiots. Make sure to get a price from them first or NEVER EVER GO HERE PERIOD.
Douglas Izzo
8 months ago
Curtis and his team at Snap Towing are incredible! A+ communication throughout our entire vehicle break-down saga. Snap Towing went above and beyond to get our broke-down vehicle from Phoenix down to Tucson to be diagnosed/repaired. I'm forever grateful for them being the only towing service to answer our call for help in 110+ degree heat!Services: Battery service, Special vehicle towing, Car towing, Long distance hauling
Shannons Shenanigans
5 months ago
Broke down on i17 north of Mayer. I consider myself damn lucky that AAA sent Snap Towing. My tow driver, Roger, REPEATEDLY saved me. This very kind man fixed my tire, investigated my brakes, and followed me home at 15-35 mph. It took hours. Roger never showed frustration (while I swore like a sailor), he made me laugh, he was extremely considerate, he was beyond kind. Truly, a white knight rescuing me. It took over 4 hours to see me home safely. And that was what was most important to him, my safety! You just don t come across this kind of impressive human often enough. Roger, I hope you see this, and I hope you know and feel the immense gratitude I have for all that you did for me. You ve restored my faith in humanity as well. Thank you. Thank you. Thank you!!
Thomas Sollars
a year ago
We just had the horrible experience of having our tow vehicle's engine "grenade" itself all over the Beeline highway, headed from Phoenix to Michigan. ("Made it to within 1,980 miles!")I immediately began calling tow companies, got in touch with Snap. I explained that we had an SUV which had just thrown a rod through the oil pan, a 20' camper behind it, two adults, and two German Shepherds involved."Not a problem."That was what I needed to hear in that particular moment.It took time for them to get there, but that was to be expected - it took time for us to get to the point where we broke down.When they got there, Cliff and his assistant helped through the next hurdle - vehicles with pushbutton transmissions typically CANNOT be shifted into Neutral unless the engine is running. Not sure what "design by committee" group decided THAT particular feature, but they should be slapped, HARD. 6 quarts of oil all over the shoulder and a con rod puncturing the oil pan... Not gonna start. So after consulting the dealership, they simply dragged the SUV onto the flat bed. We hooked up the trailer, and went.This was NOT an inexpensive tow, and no one in their right mind would expect it to be. (I now have RV tow and roadside assistance - hindsight = 20/20)Snap's guys were understanding, courteous, emphasized safety, gave us water (good stuff, and plenty of it too) and helped me maintain my sense of humor through this ordeal.They dropped the trailer at our house (Cliff backed that thing into my driveway with surgical precision), and they helped us get our geriatric German Shepherd with bad hips out of the back. Poor guys left covered in dog hair - with no complaints.) They then took the SUV to the repair shop for... evaluation (I told the shop manager it had a burned out tail light and was low on windshield fluid, but he could "check to see if there was anything else wrong" LOL!)So, Snap Towing - when you're in a situation like ours, "Not a problem" is their answer, so... Don't Panic.Service: Special vehicle towing
Joie Gonzalez
a month ago
never ever go here they are a scam they will do anything to get your money and will not help in any way left car damaged and dirty they won t answer the phone when called and when they give meet up times they don t show up
Tiffany Madsen
2 years ago
This tow company was amazing! They went above and beyond to help keep me informed on pickup. Even with the difficulty of the lake location I was stranded at and phone service that came and went they extended their work day to assist me. The professionalism was top notch and they really helped to put my mind at ease during a very stressful time. I really can not say enough positive things about this company, but they really came through for me! Curtis and Tyler both were so easy to work with.. a true blessing.Service: Car towing
Lisa White
9 months ago
Curtis, you re the man. Made this an easy transaction. Great customer service. And for Dustin, the driver Loaded the car like a champ. Thank you gents! You re the best!Service: Car towingService: Car towing
Dot Sregor
a year ago
What a ripp off called at 630 am guy says it will be 45 min so I waited on the side of the b line for almost 2 hours . Called me 3 times aking my location . Guy comes puts a big scratch in my car tells me it's 479.00 to tow me 19 miles what a ripp off never using these guys again . Had them take my car off truck called another tow company they showed up 20 min charged me 176.00 dollarsService: Car towing
David Rauner
a year ago
I tried to contact by phone. Mailbox not set up to receive voice mail. Called about 6 pm, not like 2 am.
Terrence Coker
9 months ago
Was on the phone with them and they hung up on me 2 times for no reason I will not be using or recommending this companyService: Car towingService: Car towing
Raquel Doka
8 months ago
Horrible I was quoted 180$ for tow of 2.5 miles down the road Sheesh
william lyles
a year ago
Always came through for me even when I was really far out they have been clutch for me
Fritzi s Kunterbuntes Chaos
a year ago
Thank you, Kevin for saving our behind out on Shea. It was very much appreciated.
Alex Kienle
a year ago
This company is the biggest scam I have ever dealt with
Gwen Gonzales
a year ago
They almost overcharged me