Flagstaff Chevrolet Service and Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Felicia Gamble
a year ago
Not a good place to get your vehicle due to misinformation on the vehicle. We had to sign on to purchase a vehicle and we had an issue already within 5 days of the vehicle "the engine light came on and off 3 times" now I wanted to get my refund of my down payment but I was informed it would cost me $514. I understand the mile cost but I still have to pay that even though the light engine came on. Wade had stated the vehicle was inspected and certified pass now this is very upsetting.

  Irwin Smith
2 years ago
Called the Black Widow, not really worth the price, my personal opinion. Sales person J.D. done his best. Thanks man.

  abby Soto
11 months ago
I called to make an appointment for just a darn OIL CHANGE a few time now, and they are always ( so called full). The owners are just racist people . And when you have to make appointments online, they are supposely booked until who knows when as well its ridiculous. Then when you get there easier when they open in the morning, they still can't take you because oh my god their full already. I just went somewhere else. Supposely people are just rude

  Brandon Jones
a year ago
Sadly the service department is not what it used to be. When I picked up my car after a simple oil change today, I smelled burning oil as soon as I got in the car (there was no such smell when I brought the car in this morning). Opened the hood and could see where oil had been spilled on the engine block around the oil fill cap. The tech obviously smelled it too, because he lowered the windows before I got in, probably hoping I wouldn't notice. He didn't even have the decency to apologize or let me know what happened. They also forgot to add my coupon discount to the invoice, and I had to wait 10 minutes after payment for them to bring my car around. I've noticed a general decline in professionalism and courtesy over the past few years. Sad to see this kind of SLOPPY work from a once-respected shop. Been a loyal customer for 20 years, but I guess it's time to look elsewhere...Service: Oil change

  Gary Arnold
5 months ago
Hands down, this is the best Chevrolet service department I've dealt with.

  Erin Childers
2 years ago
Every experience I have at this dealership has been phenomenal. From the sales team to the service and parts department / Collison center. I have to give a big thanks to Jeff in the collision center. He is my hero and has helped me get exactly what I needed for my vehicle with the help of Jesus in parts -- who helped me get all my rewards points fixed and parts ordered. THANK YOU!!! Your help and kindness is what differentiates your store from other locations.

  Rosalind George
11 months ago
Thank you, Garrett Salyi - outstanding customer service! Thank you for your patience and especially trying to get me into a brand new ride. Maybe next time. Thanks again.

  Jordan Sawyer
5 years ago
JR and his team did such such an incredible job!! I had just gotten my car fixed a couple weeks ago from a different company (did a great job) but we fixed the wrong thing!I was just trying to get back to phoenix for school and my night class after my apt. but I hit the storm that was coming in. My engine had started over heating and I had to pull off to the side of the road numerous of times. I had called and let them know I was coming in and an hour before they closed I got my car in they took a look and fixed it! Was told that they were going to help take care of me since my parents were away and couldn't come up. They did just that!Thank you all of you for such an amazing job!! You put the customers as first and have them leaving satisfied!! Highly recommend!!!

  Wendy Price
a year ago
We went for the Trunk-or-Treat on Halloween. We walked in and were greeted right away. Super friendly and welcoming. Haven't been there for a car, or car service.

  no horse indin
3 years ago
Many thanks to Levi for always offering to go beyond his duties to help us out, he's very dedicated and confident in his environment. I purchase my vehicles here because I know I get quality service .thanks Levi .

  Doug Barton
a year ago
A check engine light came on while in Flagstaff, called and checked if okay to stop by and see what the code says, Cheyenne put the code reader on, checked it out, told us it was a sensor, would be okay to continue on our trip, she cleared the code for us, no charge. Very pleased Thank you Cheyenne

  Ryan Johnson
2 years ago
The service department treated me very well. I broke down and they were willing to squeeze me into their schedule and got me back on the road. Thanks Isaac!

  Jesse McCoy
a year ago
The parts department gets a number of calls a week from our business and they are easy to work with and the communication is always straight to the point and timely.

  Paul
10 months ago
Absolutely great collision center staff! Thoughtful, knowledgeable, & experienced.

  Nance Sucharski
10 months ago
Very helpful, courteous and the repair service is top notch

  Gregory McCoy
5 years ago
Steve Connell and Doug Dunn are hands down the best guys around when it comes to running service operations and taking care of their customers. I highly recommend!

  Iza P-Y
a year ago
Always have no openings. No drop off service for oil change etc like it used to be with previous service mgr

  Crystal Calvillo
4 years ago
We went to get an oil change and they were very helpful. They did a quick service and very effective.

  Ivan Tanner
3 years ago
The young lady in service is very helpful and informing I had to bring my 2019 gm� there to get it fixed because thengmc dealership is not open

  C Long
3 years ago
Super nice folks. Came and picked me up and brought me back to my truck. Very efficient process.

  Ray Valerio
3 years ago
Why am I being ask to rate my visit, I haven't been to that awful dealership in over 7 years. Will never set foot there ever.

  Margaret Rettani
3 years ago
I bring my car in here once a year for a looksee and general maintenance. They are true to their word in both ready-time and maintenance advice.Service: General repairs & maintenanceService: General repairs & maintenance

  D K
3 years ago
Got me in right away for my oil change and were super kind to us and my doggo

  Lionel Poorman
4 years ago
When in for a trade. Wasn't satisfied with the customer service in the sales department. Dealer never got back to us about trade. Total disappointment and waste of time.

  Meagan Elliott
2 years ago
Great guys! Always take my trucks there for service.

  Niel Chase
4 years ago
If you need things done right, see Levi... By far the best at customer service and working with every situation.

  jeff skaggs
4 years ago
Very disappointed from start to finish. No matter what they tell you get a second opinion.

  Claudia Caudle
2 years ago
Wonderful service department.Full of knowledge

  Omar Adame
4 years ago
Best place in town fast and reliable! Definitely recommend!

  Tyyssonn Klan
3 years ago
Good place to get parts,and body work for your ride's