Flag Truck Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Crystal Garrigan
7 months ago
This is long over due, we were there the end of March beginning of April. Wayne and his wife, are outstanding stand up folks. The office employees are nice and accommodating. Yazee the mechanic is top notch. I am satisfied with the work that was done, we blew a turbo, and the water pump was bad. They fixed her in a timely manner and drove us back and forth to the hotel. Made sure we were comfortable in there drivers lounge, supplied snacks and drinks. Thank you all again at Flag Truck Center !!!

  Singh Sarbjeet
2 months ago
Came here and the guy was rude off the bat. He said he didn t have time for me because he was too busy I told him I would wait. When he took a look at my truck for a simple wiring issue he said a bunch of things were wrong and started doing things I did not approve and then proceeded to give me the invoice and overcharged me significantly. He was so rude during the whole process as if I wasn t taking care of the truck and was naming all the things wrong with it. WILL NOT STOP HERE AGAIN OVERCHARGING AND RUDE

  Mark Bachman
2 months ago
Had trouble with the air drier on our GMC Astro while driving from Ontario Canada to California. Although they didn't have the correct part in stock, Wayne suggested a temporary "fix" to get us back on the road and GAVE us the parts to do it. What good and kind people at Flag Truck Center. Highly recommend them no matter what your parts or repair needs are!

  ken crouch
3 months ago
Best family owned small, but big truck shop in Flagstaff. We have many heavy wreckers, and tractors that they take great care of. The team there are awesome people to deal with, and will not set you wrong.

  donchawant2know
a week ago
Excellent service! Clutch went out in my Peterbilt and hade up and running really quick.

  amrit Singh
2 months ago
Stopped here for a quick fix because one of my lights stopped working charged me 200 when he initially told me it would be 50$ and then 40 miles later light went out again. This place is a joke

  sabbu talwandi
2 months ago
Have stopped here before and been helped fast and was out of there within 30 mins. This time mechanic was telling me he couldn t look at truck until tomorrow because he was closing early even though I called to confirm it was open and shows as open online

  Kristin Bernstein
5 months ago
I own Alpine Hauling, a potable water delivery service in Flagstaff, AZ. Flag Truck Center has time and time again quickly fixed issues that come up to keep our trucks on the road and our business running smoothly. We will continue to use them for any and all services they provide, highly recommend!

  Andy Thorpe
2 months ago
This place is great!!! Had a leaking return fuel line replaced. They got me in and out quick ...definitely recommend them

  Janna Kikanovic
2 years ago
Paul was honest with timeline/communication. Wait time was less then 2 hrs. Repair under 2hrs, fixed and back on the road. Fair price. Overall great repair shop! My driver also said they were very nice to him professional! :)Semi had a coolant leak, some lines busted.

  Got Freight
2 years ago
Just had my fan clutch assembly replaced . Very professional and courteous. Thank you Larry for having the clutch overnighted from the dealer in Las Vegas. Once the parts were in the shop, my truck was repaired within 5 hours. I would highly recommend. Ask for Larry, very helpful and super professional. They even have a lounge for drivers. You guys rock

  Jason Hisey
6 months ago
These guys are awesome, I called looking for a part, they had it. They are the only place in town that stays open tell 8pm. They definitely are top notch for a shop in Flagstaff. I will definitely use them in the future.

  Josh Seeley
3 weeks ago
Best shop in town for truck repair. Yazzie and Wayne definitely know what to do with your trucks.

  Dee J
a year ago
They replaced my radiator I asked how many hours will it take the said 6 to 8 hours max I said ok when they called the price double to $2500 I called and talked to the owner he said he had to put 2 guys on it so it s 14 hours I said we didn t agree on that price I still paid the price to find out today they didn t even put bolts in the radiator my truck is down 2 weeks later crooks beware

  Hardeep Singh
2 months ago
The worst shop ever. avoid at all cost. they will scam you until you will get the truck out of the shop and it will still probably not be fixed. Don t go fuuduu sale

  Crystal Webster
3 months ago
This place is really great.Excellent quality Service.I would recommend it to everyone. .

  Rav Lubana
2 months ago
Worst place , they overcharged me n took forever to fix it .. never wanna come again!!!

  Wayman Patterson
a year ago
These people are rip off artists. I dropped my truck off at the shop on Tuesday September 6, 2022. The only thing that was wrong with the truck was the starter and the hydraulic line was leaking from the clutch. Nothing else was wrong with the truck. However, they called me a day later telling me that the truck had four dead batteries. I asked how was this possible. They could not give me an answer. Also, the hydraulic line parts had warranty on them. They refused to go back to volvo so that the warranty can be honored. They charged for four batteries that I never said to charge for. The batteries were good when I dropped off the truck. The truck went from a $1000 bill to a $2400 bill because they did something to the batteries. We got into a heated argument about the prices and the batteries. They threatened me because I had caught them in a lie about the batteries. They also broke my television in my truck and stole a couple charging ports for cell phones. I also have an air leak that was not there when I dropped of the truck. They did something to my lights to the extent that they barely worked. This place is a scam and they damaged your truck to boost the price for them to make money. STAY AS FAR AWAY FROM THESE PEOPLE AS YOU CAN!!!!!

  WhosYourDadzie LLC
2 years ago
Waited 8 hours for an annual inspection, nice shed on the inside and out. Air conditioner and tv and comfy lazyboys.

  Sharry Singh
4 months ago
They fix my coolant leak. Very reasonable price.

  Sherrie Crabtree
3 years ago
Very professional and knowledgeable employees! The owner is at his best when he helps get your trucks back on the road and stands behind all of their work! We all know in this truck delivery business time is money and Wayne cares, as the rest of his staff! We have tried other businesses in Flagstaff and at Flag Truck Center we receive the best and professional service ever!Services: Exhaust, Steering & suspension repair, Electrical, Auto engine diagnostic, Brakes, Air conditioning, Oil change

  Lewis Wilson
2 years ago
Any breakdown is not the most pleasant experience.... we had to replace several parts on a 2012 International.... clutch, master cylinder, and I believe an actuator ours was a really complicated fix it they managed to get the parts for at a time when parts are scarce my guy Paul is pretty good they made sure they got me to a hotel and also pick me up simply the best in town everyone has a cool personality and willing to help I appreciate you guys thanks... on the road as we speak splitter up thanks guys once again

  Uday Sandhu
2 months ago
Uses old parts on truck and says they are new

  Stan McWilliams
5 years ago
I recently completed some major engine work at this facility. They comunicated clear expectations, the work was completed as agreed upon and the rate per hour was very good. They are experienced and seem to have a high degree of experience on a Cummins engine. I recommend this shop for all drivers; however, because of superior expertise and service coupled with a very reasonable labor rate, this location should be very appealing to the serious owner operator that may have little or no warranty.

  Amrik Heyer
6 years ago
This shop provides very professional service. They have best serviceThey have best Technician. They will tell you what needs to done and what not. They are very straight forward with their estimate. Very safe parking. Will keep an eye on your refer- filling up fuel on time.

  Ruslan Safarov
9 years ago
The worst place ever you can find. Every single day. They found a new problem to charge money we stood there 3 day and they wanted us to stay longer because they were finding some else. They tried charge us for something they had to do and didn't. The price on part we order was going up every second by the time it arrives its 3 times more. We had to get turbo changed, EGR cooling, and get the regen filters cleaned. And on the day they said we leaving they found another problem so we deside not to fix that because it wasn't a problem just because of that all our warranty is expired. We don't have warranty on parts that we bought new. Welcom to Flagstaff truck center.

  oleg Chernitskiy
8 years ago
The worst shop ever. avoid at all cost. they will scam you until you will get the truck out of the shop and it will still probably not be fixed. They will tell you a new problem each day. They dont know how to fix the problem they will just start changing everything down the line. They will atleast double the original quote that they gave you when its time to pay. I had my truck there for 4 days and after paying 3000 it drove for a mile and had the same issue. Their response was "it need more diagnosis and more work done"

  Rachelynn Homesley
3 years ago
My husband Tyler was looking for a pin to go inside an automotive electrical connector. After searching some auto/truck parts stores and calling some electronics stores, Flag truck Shop came through and had the pin in stock. Paul was very helpful and cut my husband a deal, since the pins weren t sold in bulk. Thanks again Flag Truck Shop!

  Catherine Olson
5 years ago
Great team between office personal and quality mechanics. We live locally and are grateful to have a shop of this caliber to bring our Peterbilt to. We are always met with the utmost professionalism, realistic estimates and timely service. Thanks Wayne, Larry and Yazzie.

  Christopher Guyette
2 years ago
Great shop, Good people, Quality Mechanics