Arizona Fleet Service
4.3 (66)
11464 E Santa Fe Loop, Dewey, AZ 86327
(833) 293-5338
arizonafleetservice.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Baldo Pequeno
2 weeks ago
I do not recommend you use these guys. I was given an estimate for a road service call and was charged way more than the estimate. The call required no parts only a few minutes of labor yet we were charged way more than the estimate.
Tay Bourn
a year ago
Guys came out fast and winched us out and the snow plower the night before ended up hitting out steer tire of my truck and the brought out replacement and hun oil and fixed quickly. All in all a hour they had us back on the road thank you so much
Drew Ghost (Ghost)
a year ago
One of the best places I have experienced so far on this trip across the country place is beautiful
Richard Vanderpool
a year ago
We would rate Arizona Fleet Service in Dewey, Az a -1 if it were possible.On 2/14/23 we made an appointment with Steve for a 3/1/23 appointment, to bring in our diesel RV from Payson, Az (an 89 mile trip one way) to have our dash air conditioner repaired. We clarified that the engine was in the back of the RV. He said to call back a week before the appointment (2/21) to verify & to have the vin# ready. We did so today, 2/21 & Steve said he did not need the vin# and changed our appointment from 3/1 to 2/27; that we were good to go.Steve then calls back saying that his manager said that they are not able to do our repair; that they don't work on a/c's when it is not near the engine. (Really? Steve was aware on 2/14 that the a/c was Not near the engine!)We asked to speak with his manager. Steve said he would have the service manager call us, which we are waiting for.Knowing that we had a diesel RV & that the engine was not near the dash air, we felt that Steve should have never made the original appointment, giving us false hope & unnecessarily wasting our time!There was not even an apology from Steve for the inconvenience. Unbelievable!!
Les Bucher
a year ago
I took my 45' diesel motorhome to AZ Fleet for 75,000 mi. service. They performed all the requested services in a careful timely manner. Both of these issues were of great concern to us as we live fulltime in the motorhome and we are traveling over 10,000 mi. this summer.Services: Air & cabin filter replacement, Tires, Oil changeServices: Air & cabin filter replacement, Tires, Oil change
Overall Administration
2 years ago
These guys are amazing. They helped us straighten out and tighten our box on our moving truck. They were quick and well priced. Owen has been very helpful with all of our needs, and communicates very well. We will continue to use these guys for our trucks!Services: Transmission, TiresServices: Transmission, Tires
Chrissie
2 years ago
Worst customer service ever! This company was hired by my insurance company, an appointment was made a day in advance for roadside assistance. I received 3 messages that they were delayed and then a message they were on the way. I called them to confirm arrival time and dispatch told me they weren t coming, that the job didn t pay enough. I literally need air in a tire, roadside. The company never bothered to cancel my appointment and I drove an hour one way to meet then there. I would not recommend ever using this company, wry unreliable.Service: Tires
Frank Gargiulo
8 months ago
Called for an emergency, the response was immediate and professional. Not only were they able to repair the truck, the bill was lower than there estimate. Very satisfied.Service: Body & TrimService: Body & Trim
Elias Aguilar
a year ago
The whole team here is amazing. The techs actually diagnose problems instead of throwing thousands of dollars worth of parts at a potential issue. If I'm able to, this is the only shop I use for service/repairs on my truck.Services: Brakes, Battery, Oil changeServices: Brakes, Battery, Oil change
Cheryl Brown
3 years ago
I contacted BGA who said they would page a provider in my area. I received a call from Owen who was polite and helpful. We agreed I would bring my motorhome to their facility in Dewey on Friday morning. When I arrived Owen went over what I wanted done and told me it would be done later in the afternoon. Since this is my personal motorhome rather than a truck they were very conscious of keeping it tidy inside. I would recommend this company to anybody who needs diesel service, they are knowledgeable and contentious, Owen was the best!!
Jeremy Jones
10 months ago
"I brought my truck in last week. I'm very happy with the service I received from Arizona Fleet Service. If you're in anywhere near Phoenix, Arizona, I highly recommend this shop."
Priscilla Hernandez
2 years ago
Me and my Husband were stuck on the side of the road in Prescott Valley,Az due to a Bad Stater and we called Arizona Fleet by BGA and they sent out an amazing Mechanic named Andy . Andy was extremely professional, very nice and helpful young man and did a great job fixing our diesel to help get us back on the road. Service was Amazing from Andy and Arizona Fleet, he came very quickly and they are very honest. If you re ever in need check them out to see if they cover your area, Promise you won t regret it
David Carter
2 years ago
We broke down on an RV trip heading back home and we blew a radiator line on our diesel motor home. After calling 5 other shops and none of them be able to fit us in, even with an on road emergency, I was recommended to try AZ fleet and gave them a call. They fit me right in and a couple hours later, had the hose replaced, coolant filled and on our way. Owen did a good job fixing our motor home and getting us on our way.
Stacey Frank
2 years ago
Have a diesel Motorhome that had a power steering leak I could not fix, contacted Owen at Arizona Fleet Service and asked for his help. He got me right in, said he could have us done the next day and kept me informed all along the repair process. Excellent person to work with and WILL use him again. he is an asset to the company.Service: Steering & suspension repairService: Steering & suspension repair
christie rodgers
3 years ago
Owen and Andy were great!! I needed my brakes done on my Peterbilt, they did an excellent job!! They got me in and out despite them being very busy on their service calls. I would highly recommend them to anybody!! Thanks guys! From Christie's TruckingService: BrakesService: Brakes
Larry Dixon
3 years ago
Had my rv service by a major dealer in Tucson and they put 16 quarts of fluid in a 10 quart transmission. Blew out the breather and covered my tow vehicle completely. Called Owen and explained the situation. He got me right in, drained out a gallon, verified the level and I was on my way quickly. Owen was very helpful an efficient. A good experience after some bad ones.
Josh Feitl
a year ago
Horrible experience with these guys. They are not organized. Called on a Friday to make sure they worked on what I needed, called on Monday, they said it would be better if it was Tuesday. Kelly (office lady) gave me her direct number. Called Tuesday twice with no response, went to the shop and Kelly said they can t take the truck for 2 weeks. Unbelievable. Horrible to work with.
allen wyatt
3 years ago
Was broken down in my truck on the side of the highway. Andy called before he left his shop and verified what was wrong to make sure he had the right Part to get me going again. Got there quick got my coolant hose fixed and got me on my way in a very timely manner.Service: Auto engine diagnosticService: Auto engine diagnostic
Bruce Waldron Jr
2 years ago
Anthony was fast and professional. I had a radiator hose blow and was stuck on the side of I 40, he got me fixed quick and back on the road. Would definitely recommend him.
Dave Rodgers
3 years ago
We took our tri-axle dump truck in for brakes, excellent job!!! Owen and Andy excelled in service. After that experience we booked a week of added work! Highly recommendedService: BrakesService: Brakes
HIGH IMPACT
4 years ago
I gave this company a call for service, I am not broken down, I need repair on a wire harness, apparently dispatch cannot give a price for a call out service, and no tech can come out to you unless you tell them you are stopped on the side of the road broken down, also they advised me that they do not have a shop I can go to unless I make an appointment, so I asked can I make an appointment and Elvira from dispatch told me no she cannot give me an appointment because she does not have access to that information. So in the end they cannot give me an appointment nor a price for coming out to me. And I won t even receive a call back from a tech because I am not broken down. What s the point of being 24 hours if your not going to service anyone that s needs help that is not broken down, I m pretty sure that review that s on this listing is FAKE.
Hunter Eary
2 years ago
I m the owner of a local moving company Overall Moving and I recently brought my 4300 international 26ft truck, for service and I had a great experience with Owen and Rick. I will continue to bring my vehicles to them.Services: Auto engine diagnostic, Body & TrimServices: Auto engine diagnostic, Body & Trim
Charles Blanton
2 years ago
I would like to commend your mechanic Andy. Last week he made a service call on I-17 for YRC Freight. He handled the problem quickly and professionally.Just wanted to let you know .Thank you,Chuck Blanton
Jason Hardy
3 years ago
I have been using them for approximately 5 years to do the DOT inspections on my tool trailer. Owen was great today, always appreciate the service.
Timmy Livingston
4 years ago
Owen Smith was punctual/ professional and courteous he had me and my co-driver up and running in less than 30 minutes.
miguel flores
2 years ago
Blew my trailer tire on hwy69, waited about 45min. Andy arrived an change my Tire in 20 min an i was back on the Road, Much appreciatedService: TiresService: Tires
Nicholas Fisher
2 years ago
I am a truck driver and was broken down and Andy swapped out the tire. He was very professional and I will definitely let my company know you guys are awesome thanks NickService: TiresService: Tires
Ronnie Hunt
3 years ago
Mr. Owens did a great job for us and yes I would recommend you to anyone and we will be continuing to use you as we need to
John Norton
2 years ago
These guys are awesome, I have a brand new truck and they found the problem, Owen and Jorge are top notch !!Service: ElectricalService: Electrical
Keith Jones
3 years ago
Owen was great, came out replaced my blown trailer tire in 30 minutes, I was on my way.