Heath's Auto Service - Cottonwood (formerly A & B Motors)

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Wesner
a week ago
Went in for a check eng lite . They pulled a couple of codes and wound up replacing a sensor in air cleaner and charged me over $450.00. and said it needed a new intake manifold gasket and want over $1000 to do that naturally I said no. Turns out gasket was fine and still have the problem I went in for.I won't be back.

  John Smith
3 weeks ago
We were 1000 miles from home and my 06 F350 cracked a head. These guys worked it into thier schedule and did an awesome job . Very good techs that know what they're doing for sure. Test drove and tweeked and flushed coolant twice before sending us in it pulling my 38 ft trailer back to southern MO. Ran like a new one. Thanks again guys. Awesome place. I could tell by the full bays and parking lot that it's a very popular shop. I can see why.

  Mary Young
a week ago
We had our two cars serviced recently and are very happy with their attention and service. Not only did they change the oil and filters, they also did an inspection on both cars for a very reasonable price. Thank you to Nick and the mechanics. We highly recommend Heath's!

  steve baldwin
2 weeks ago
Jaden, was very cordial & professional. He got my Jeep in for its scheduled oil change, tire rotation, brake check & general check up. The technician very thoroughly serviced my Jeep then suggested a couple things to consider on my future visit. I couldn't help but notice how well run, spotless, the shop, office & entire property was which is the opposite of some other establishments in the area. This was a great experience at Heaths Cottonwood. All that & the charges were below their competitors. I'm impressed & they have earned a loyal customer.

  Christine Sandt
a week ago
I m glad I came to Heaths Automotive. Just changed my oil rotated my tires and a new filter. I need a new battery. Talked with my son on cost and type battery. He said these guys are reasonable and use good quality. Glad you re here and I will use you for all car stuff.

  Robert Gomez
2 weeks ago
After our mechanic we had for 18 years retired, we were not sure who to go to, we tried the local Chevy dealership for our Chevy truck . The first time they quoted us $150 for a job and it turned into $1500. So we were Leary trying anyone. My wife read the reviews for Heath's and we decided to take a chance. They were able to fit us in, and the price they quoted was what we paid. They reminded us of our retired mechanic. Honest, quality work and a fair price. We will be back.

  Elle Redder
a week ago
These folks are life-savers. I m a van-lifer that was stranded in the desert - car wouldn t start. They recommended I call Stix Men Towing for assistance to their shop. Milo was phenomenal in doing everything possible to get my car to start. I drove my vehicle in and Jaden got it repaired and I was out the door the very next day. 3 year/36,000 miles warranty on the repairs. Thanks my forever friends.

  Josiah gamble
a month ago
Awesome first time experience! It took a little bit longer than they told me, but it was also a super busy day. I only went in for an oil change, but they Actually did an inspection over the vehicle and were able to find some additional things I needed to take care of. They didn t pressure me to repair anything but they gave me an itemized list and prices for each thing so I could pick and choose what I wanted them to work on. Everything was great except one thing I brought in a Lucas oil stabilizer I wanted them to substitute a quart of oil for. I brought it up on three different occasions, and when I got back in my car, it was in the cupholder still full. That was disappointing, but the rest of the experience made up for it. I ll definitely be going back!

  Jim Graywolf Petruzzi
a week ago
We got a very hot day early in the year here in Cottonwood. Trying my car's air conditioner out, I unhappily found it functioning worse than last summer season. I asked a couple friends who could look at it and they suggested AB Auto. It no longer existed, but Heath's Auto Service had moved in. Asking again I was told they had good things about Heath's. So over to Heath's I drove, where I met Jay. I shared what had been wrong with it in the past and Jay managed to get me a spot to check it out the next day. Everyone I met at Heath's was friendly and pleasant - something a well-run business you can trust needs to have. Thenext day I drove back and amused myself on my phone for two hours as they did a thorough examination. Bad news, the compressor was done. The only option was replacement - something my retirement funds took hard. But again, Jay scheduled me the next morning. I was there at 8 am and picked it up about 2 pm - with a ride over from a friend. It's working nicely and Jay told me it was guaranteed for 3 years - allowing me a financial sigh of relief.That's the story of my first trip to Heath's. I intend to use them as my repair shop. They were fair, friendly and efficient - a good mix. My only disappointment was they don't take AutoCare credit - a Synchrony product. Maybe later. Small disappointment given how everything worked out. I don't find many businesses that hit this mant plus points any more... so I'll keep this one as my auto "go to".Thanks Jay and team.

  Django Denne
a month ago
Good shop with fair prices. I went and got my oil changed and asked for a tire alignment and tire rotation as well - when I asked about the alignment and rotation the guys gave each other a questioning look and I received a quick they looked good. Really I can t say for certain if they even assessed them because the answer I got didn t seem confident but the oil change does come with a complete once over so hopefully they re telling the truth. 3.5 stars.

  Debbie Lee
a week ago
Great Service, friendly and caring staff. Reasonable prices. I'm impressed with the "quality" snack bar area. Most places don't provide that. You get an A+ for an Auto Care business from me. Thank you

  Christopher Watts
a month ago
Well, color me impressed. Outstanding customer service, a rarity these days. Waiting weeks to get service? Not with this outfit.Took my truck in with what I thought was a starter problem. Alas, the truck worked perfectly while it was there. So, oil change, grease underneath, and rotated tires. I was thinking 150 to 200 for the work. I was surprised! A mere 46 dollars for everything? I can not buy oil for that cheap! In addition, I get a full on diagnosis of the truck sent to my message box! I have a valve cover leak, my breaks are at 4 mm in the back, and my ball joint in front will soon have to be replaced! Color me incredulous at this point.I have never had this experience with others. But the others better fine tune their business plan, because I have found my service center.Thanks a bunch Heaths, it was memorable.Chris Watts

  Mark Rich
3 weeks ago
I couldn't be more happier with the job. They took the car in fast called within 20 minutes with the cause and an estimate. They had all the parts and completed I'm about an hour and half. Then gave me 3 yrs 36k miles warranty. Wow. They have become my mechanic shop. Well done team.

  Dolores Cordova
2 months ago
The whole experiencewas very good. I was taken in on a walk-in basis to get oil change. The help was very nice and competent. They completed the job quickly. They gave me a written document itemizing issues they located during the job that I may want to get fixed in the near future. I felt it was reliable and good service, with polite staff. I definitely will return again.

  John Plunkett
a week ago
Great experience with Heaths automotive. Jaden and Don were honest and punctual. We drove in and Don immediately test drove our vehicle and confirmed our suspicion. Scheduled a time slot and a shuttle to and from our location.

  Roger Swaney
4 days ago
Pulled in at 330 pm today with our Van camper, we from Texas, they jumped right on it and changed oil and air filter. Thanks John !

  Dave C
2 months ago
The service was over and above. Jaden is the one that took great care in meeting our needs for the repairs needed. Kyle was the mechanic that performed all the repairs. They were very professional and courteous. I recommend to anyone with car troubles, to take your car to Heath Automotive for accurate and reliable repairs. Thank you Heath Automotive ( Formally known as A & B Automotive).

  Jill Thayer
2 months ago
Came because of the reviews and they did not disappoint. Heard a knocking that needed to be checked out before a 1300 mile trek back home and they got me in within the hour, did a ridiculously through job of checking my entire front end before sending me on my way. Ridiculous because ANYONE else would have at least charged for the time the super nice technician spent on my vehicle. Instead they sent me w a sucker and clean windshield. Seriously, top notch outfit. Cottonwood is lucky to have you guys.

  Buffy Nelson
2 months ago
On Wednesday Jan 31st my Mom and I were on our way home through cottonwood when I stopped at a light and heard a motor running that didn t sound right. I pulled over and popped the hood and saw that my engine fan was running and would not shut off even when I shut the engine off and that the temperature gauge was at 160 so I googled a mechanic and found Heath s auto and that they were 4 tenths of a mile away. When I got there they were very nice and got my Tahoe in for a computer check, they found that the thermostat was stuck open. They were pretty busy but they said they could fix it so they ordered the parts and fixed it immediately and had us on our way in just about 2 hours!!! They were very efficient, very friendly and even left a lollipop on a thank you note in my car. They made a very upsetting situation much better, I will definitely recommend and use them again!!! Thanks Again Guys!!!!

  Patty Miller
3 months ago
The new business seems to run efficiently. My car was done in a reasonable amount of time. I thought the labor cost was a little high, however. We'll see how my vehicle runs given time. Everyone was courteous.

  subh subh
5 months ago
Jayden was incredibly helpful on the phone as well as in person.He helped worked with my schedule and made sure I had a clear comprehension of the repairs needed. Kyle my technician was a beast who easily identified the issues i was having and one order later I was back safely on the road. They also came in nearly 500 dollars cheaper than the competition. There's a reason this shop has a lead time, but it's worth the wait to be treated fairly and to get excellent work done.

  Joan Lane
3 months ago
Stopped here with a nagging brake issue on a cross-country journey. Jayden in the front office booked me in right away and Brian in the shop was very skillful in assessing and addressing the issue. I'm very happy with the service and the final bill came in at half a previous estimate. Thanks, guys!

  Ruth Jones
5 months ago
This shop is very competent and accommodating. Les, always makes time for customers needs. I took my car in a few days ago and Bradyn was also very helpful. He called with updates on the service being done and my car was actually ready before the anticipated completion time. I can't recommend them highly enough. Thanks A & B Motors for a job well done!!

  Jan Bukowski
3 weeks ago
Was satisfied with the service provided. I thought it took too long, over an hour for an oil change. I will be back because I feel they were very helpful and honest.

  steven j sigler
a month ago
Needed to get my AC serviced. As expected, my compressor was a mess. Heath s got one from Phoenix and fixed it in short order. Nice job and it appears the new folks will live up to A & B s reputation. Nice job, reasonable price!

  Robert Greenrose
5 months ago
You guys are amazing! My Ford Galaxy 1967 Betsy and I are super happy with your detailed attention. Thank you!Service: Steering & suspension repairService: Steering & suspension repair

  Colleen Mecham
3 weeks ago
Thumbs up for Heath s Auto Service! We have lived in Cottonwood 1 year this month. We continue to be amazed at the friendliness of everyone we come in contact with. And that continued this week when doing business with Heath s Auto Service.

  RHONDA METZ
4 months ago
Feeling blessed to have such an honest and top-notch auto repair shop in Cottonwood. Jaydn Burress, the Service Advisor, took great care of my husband and I this week. Bud had a new water pump installed on Monday. Today I presented Jaydn with an estimate for $2,274 worth of work the dealership in Phoenix recommended last week. After inspection, the recommendation was to have the oil changed in a couple of months - period. Merry Christmas to me and to the great people at A & B Motors!

  Linda Moser
a month ago
So appreciated their willingness to provide estimates for future work. Reasonable pricing and quality work on day I went in. They appear to be continuing quality of previous owners.

  Sam Ruckman
a month ago
Such nice people! They helped me get my vehicle back in order so I could take a road trip with my little sons. Highly recommend!