Quick Lane Tire & Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kenna
a month ago
The service here keeps getting better! I brought my vehicle to them (same place I bought it from) for a oil change and auto butler. Great communication, got a text to approve tire rotation (added after vehicle inspection), approved it directly in the link, then got a call when it was ready for pickup. Seemless!! Thank you very much!!

  Melissa Brown
11 months ago
It was okay!!! The work was of average and the customer service was of average. I thought all quick lanes linked with each other. Since I moved, the Ahwatukee location is now closer for me but after learning that they don't connect I'll drive out to N. Scottsdale for service.

  World Wide Wheels
a year ago
Been going here for a while now. The last two visits have been off though. First visit, they didn t refill any fluids during the oil change. Second visit, I happen to check under the hood to see if things have been topped off my whole wiper fluid cap is GONE!. They definitely recommend things that s already done so there s no way of knowing if something really needs to be replaced or the system is suggesting it due to mileage. Staff is cool. Definitely takes about 1.5-2hrs for oil change. They have to do better.

  Ron Richards
a year ago
Must now make appointment for oil change. No way to know of this change until you pull up and are told you can go in and make an appointment, not a service available online, or wait 5hours for oil change. This is late Friday morning with no line. They should take down the Quick Lane sign on the building. I don t mind waiting and looking at maybe trading my 2019, but not 5 hours.

  Kelli Melting
2 years ago
I am new to AZ and was looking for a dealership to service my Explorer. Everyone was very friendly here and they seemed to have a great running operation. I really wanted to like them. I went in for an oil change/multi point inspection. I was told that there were multiple issues that needed addressing. Unfortunately, many of the items that I was told needed to be addressed, had been done recently. When i told them this, they said that because they didn't have access to my history, they didn't know what service had been performed prior. Too bad Ford service doesn't communicate nationwide. Did they really inspect my vehicle or just go by mileage and what is usually done at various mileage intervals??? No trust was built there! I will be looking for a trustworthy dealership to service my car!Service: Oil change

  Hank Miner
3 years ago
Don't expect Quick service. Arrived at 7am was 3rd in line for a tire replacement and out at 11am. But wait, drove two blocks only to discover tire tech couldn't be brothed to check the air in all tires, so had to return. To add insult the tire tech left the interior dirty with dirty glove marks and didnt even clean the replaced tire. Upon return it was dicovered had the tech done his job completly the first time would not have to return the next day for the job to be completed, which could have been addressed and solved upon the origina visit.Limited staff in these times is not an excuse for poor workmanship and training.Yes, the Service Dept manager was spoken to and received the usual customary BS, but never the words we errored.p.s. Customer service in all areas of Earnhart on Orchid over the last couple of years has taken a deep dive IMHO.Service: Tires

  Ronghua Zhu
2 years ago
Great experience on my expedition's coolant leakage problem which was highly probably caused by Ford mesa service. It might be take a little longer than others, might because their waiting list is long.

  Colleen Eyssautier
a year ago
My battery died and they were able to get me in right away to get a new one. Great service too!

  Scott Whitwam
4 years ago
I want to thank Frank and Austin at the Quicklane @ Earnhardt Ford in Chandler AZ. Thanks for taking care of my F-250 as quickly as you did and keeping me up to date as I was waiting. Highly recommend!

  michelle brady
a year ago
Great experience. Work was done quickly & they didn't try to get me to buy stuff I didn't need/want

  Dennis Porter
3 years ago
Earnhardt is just a great place, for service and purchase of vehicles!! Everyone is very ready to help and take care of you!!!

  Joe Lehnert
2 years ago
Val is the best. Ask for her. She is very Professional and will take care of you 4 wheel baby!

  camille hasler
3 years ago
Friendly, excellent service, working with less crew sho things take a bit longer. Life in 2020!

  Everything Apax
3 years ago
Very polite. Good service. Only drawback is long wait time.

  Chris Connor
4 years ago
Extremely professional. Great customer service.

  audio scavenger
3 years ago
TOTAL RIPOFF$2000 to repair A/C are you kidding me?Service: A/C installation & repairService: A/C installation & repair

  Devin Hoover
3 years ago
Quick easy service

  James Jacobsen
4 years ago
Excellent service.

  Hill Terra
3 years ago
Quickly serviced

  Rosario
2 years ago
excellent serviceexcelente servicio